ses new york - driving mobile traffic: seo &ppc
DESCRIPTION
This presentation on Driving Mobile Traffic: SEO and PPC was given by ContactPoint CEO Jason Wells on March 21, 2012 at SES New York.TRANSCRIPT
New York | March 19–23
Jason WellsCEO, [email protected]: @logmycallsTwitter: @jasonrwells
Driving Mobile Traffic: SEO & PPC
New York | March 19–23, 2012 | #sesny
Why Mobile MattersThe Evolution…
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Enormous Tiny Enormous Again
New York | March 19–23, 2012 | #sesny
Why Mobile Matters
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• There are 6.8 billion people on the planet. 5.1 billion own a mobile phone. 4.2 billion own a toothbrush. Unysis, 2011
• It takes 90 minutes for the average person to respond to an email. It takes 90 seconds for the average person to respond to a text message. CTIA.org, 2011.
• 91% of all U.S. citizens have their mobile phone within arms reach 24/7. Morgan Stanley, 2011
New York | March 19–23, 2012 | #sesny
Why Mobile Matters
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• Late January 2012 • 48% of all mobile subscribers own a smart phone
• December 2011• 44% of all mobile subscribers own a smart phone
• January 2011• 31% of all mobile subscribers own a smart phone
• 69% of those who bought phone in that last 3 months bought a smart phone
• In the 18-34 age group, the number is 80%
Source: Nielsen, 2012
New York | March 19–23, 2012 | #sesny
Why Mobile Matters1. It is SCARY Effective• 9 out of 10 mobile searchers take action after a
smart phone search - Google, 2011
• 7 out of 10 mobile searchers take action within 1 hour – Mobile Marketer, 2011
2. Room for Growth• Roughly 52% of people with mobile phones still
DON’T have smartphones – Nielsen, 2012
• “It is still very early in the mobile business,” Larry Co-Founder, Google, Oct. 2011, New York Times.
• Massive room for growth• The business world is largely unaware of
mobile’s possibilities, even fewer are utilizing mobile marketing effectively.
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2010 2011 2012 2013 2014 2015 20160
2
4
6
8
10
12
0.71.4
2.6
4.3
6.4
8.6
10.6
U.S. Mobile Ad Spend (Bil-lions)
$ Bi
llion
Source: Morgan Stanley, 2011
New York | March 19–23, 2012 | #sesny
Why Mobile Matters3. ‘Buying’ Demographics Use Mobile• The young and those with money to burn wealthy have
smartphones.
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New York | March 19–23, 2012 | #sesny
Why Mobile Matters4. Growth of Mobile Search (and consequences) • Mobile search will surpass desktop search within by 2014 or 2015. Google,
2011.
• “Mobile search is definitely going to surpass desktop search,” Scott Huffman, Dir. of Engineering, Google, New York Times , Apr. 2011.
• In three years time, desktops will be irrelevant,” John Herlihy, VP of Global Ad Operations, Google, Digital Landscapes Conference, 2010.
AND YET• The VAST majority (65% to 75%) of small businesses don’t have a mobile
site or landing page.
• Many (35% to 44%) of medium and large businesses don’t have a mobile site or landing page.
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New York | March 19–23, 2012 | #sesny
Why Mobile Matters
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• It is important we fully ‘figure out’ mobile now.
• Are we measuring the right things?
• What are the goals of mobile marketing?
• Are our landing pages, websites and calls to action optimized?
• Where do GeoSocial tools and landing pages fit?
• We need to find answers to these things NOW or we will be left behind.
New York | March 19–23, 2012 | #sesny
Mobile PPC Fundamentals• Before Getting Started
• What’s your goal? Define your mobile conversion. Lead-Gen, App Download, Buy Now, Phone Call or In-Store Visit
• Clean slate? Don’t assume any similarities with desktop campaigns
• Are landing pages mobile ready? Emulate devices and browsers. Compatibility Android 2.x and iOS 3.x and later.
• Target platforms and devices? Are your products specific to a device or OS
• Mobile analytics? Capturing device and browser info is critical to success @logmycalls
New York | March 19–23, 2012 | #sesny
Mobile PPC Fundamentals• Getting Started
• Separate your mobile campaign from desktop campaign• Keywords, Ad Groups, Landing Pages and
Offers are distinctively different
• Exclude Adwords content network to start
• Bid for position 1-5 to be on page one• Many searches will end up with only
positions 1-3 on page one
@logmycalls
New York | March 19–23, 2012 | #sesny
Mobile PPC Keyword Strategies• Mobile searches include more misspellings and shorter
keyword phrases
• Start broad to discover mobile keyword phrases then use negative keywords and phrase matching to optimize
• Do mobile specific research using advanced options and filters
New York | March 19–23, 2012 | #sesny
Mobile PPC Bid Strategies• Lower bids/ higher
conversions are possible:
• Geo-targeting
• Take advantage of location awareness
• Device Targeting
• Tablets, smartphones, wi-fi and carriers
• Day-Parting
• Desktop off-hours are mobile on-hours
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New York | March 19–23, 2012 | #sesny
Mobile PPC Ads and Offers• “Sell the click” more than ever
• Short Ad Copy: Mobile audiences have even shorter attention spans
• Instant Gratification• Call, buy, download NOW• “1-click actions”
• Consider mobile specific offers• Free works better than cheap• Deep discounted limited time
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New York | March 19–23, 2012 | #sesny
Mobile PPC Smartphone vs. Tablet
• Smartphone Do’s
• Click-to-call or map-to-location
• Use new HTML5 ad formats (multi-panel, Interstitials etc.)
• Smartphone Don’ts
• Flash
• Long Ad Copy
• Tablet Do’s
• Rich media landing pages
• Video advertising
• Ad formats that take advantage of screen size (be careful of image scaling)
• Tablet Don’ts
• Click-to-call
@logmycalls
New York | March 19–23, 2012 | #sesny
PPC and SEO: Mobile Differences
• In mobile PPC and SEO the most common action is phone call.
• User intent is different (decision v. research)
• Mobile clicks are still selling slightly below marketing value.
• By default, Google ads will be syndicated to mobile devices. You can assess success and then either change settings or create new campaigns.
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New York | March 19–23, 2012 | #sesny
PPC and SEO: Mobile Differences• The most common result and goal of
mobile search and PPC is a phone call.
• Action Following Mobile Search • 52% make a phone call
• 42% access maps and directions
• 5% search for additional information
• For LOCAL mobile search the number is even higher!
• 61% of the time – Source: Google
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CallMaps
Info Other
Source: xAd, 2011
New York | March 19–23, 2012 | #sesny
Mobile PPC for SmartphonesRemember: Mobile users absorb information quickly and tend to make phone calls. They want CONCISE everything.
Remember: Everything you know about PPC still works BUT targeting mobile can reach a whole new level of effectiveness.
Remember: Just like with desktop PPC, look at the data.
Remember: By default PPC campaigns are syndicated through mobile devices. Evaluate and consider disabling syndication and then changing settings or running separate mobile campaigns.
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