services directory...services’ cards list of ead services code of primary service primary service...
TRANSCRIPT
Services Directory
2018
Services’ CardsList of EAD Services
Code of Primary Service
Primary Service Sub-ServicesCode of Sub-
Services
EAD001
Environmental Licensing
of Groundwater Wells
Drilling and Use
Request for Issuance of License for Drilling a New Groundwater
Well EAD001.1
Request for Renewal of Groundwater Well Drilling License EAD001.2
Request for Issuance of License for Deepening a Groundwater
wellEAD001.3
Request for Issuance of License to Practice the Profession of
Groundwater Wells DrillingEAD001.4
Request for Renewal of License for Practicing the Profession of
Groundwater Wells DrillingEAD001.5
Request for Cancellation of License for Practicing the
Profession of Groundwater Wells DrillingEAD001.6
Request for Issuance of a No Objection Certificate to License a
Groundwater Well Drilling VehicleEAD001.7
EAD002
Registration of an
Environmental
Consultancy Office
Request for the Registration and Classification of a New
Environmental Consultancy OfficeEAD002.1
Request for Renewal of the Registration of Environmental
Consultancy Office EAD002.2
Request for Modification on the Registration of Environmental
Consultancy OfficeEAD002.3
Code of Primary Service
Primary Service Sub-ServicesCode of Sub-
Services
EAD003
Environmental License for
Development and
Infrastructure Projects
Request for Issuance of Environmental License for a New
Development or Infrastructure Project EAD003.1
Request for Renewal of Environmental License for Development
or Infrastructure Project EAD003.2
Request for Modification on Environmental License of
Development or Infrastructure projectEAD003.3
EAD004Environmental License for
Hazardous Materials Stores
Request for Issuance of Environmental License for a New
Hazardous Chemical Materials StoreEAD004.1
Request for Renewal of Environmental License of a Hazardous
Chemical Materials StoreEAD004.2
Request for the Modification on Environmental License for a
Hazardous Chemical Materials StoreEAD004.3
EAD005Environmental License for
Industrial Facilities
Request for Issuance of Environmental License for a New
Industrial FacilityEAD005.1
Request for the Renewal of Environmental License of Industrial
FacilityEAD005.2
Request for Modification on Environment License for Industrial
FacilityEAD005.3
Request for Issuance of Environmental License to Commission
Industrial FacilityEAD005.4
Request for Cancellation of Environmental License for Industrial
FacilityEAD005.5
Services’ CardsList of EAD Services
Services’ CardsList of EAD Services
Code of Primary Service
Primary Service Sub-ServicesCode of Sub-
Services
EAD006Fishing Permits and
Licenses
Request for Issuance of New Commercial Fishing License EAD006.1
Request for Renewal of Commercial Fishing License EAD006.2
Request for Modification on Commercial Fishing License EAD006.3
Request for Waiver (change the owner) of Commercial Fishing
License to AnotherEAD006.4
Request for Replacement of lost or damaged Commercial Fishing
LicenseEAD006.5
Request for Issuance of a Net Permit EAD006.6
Request for Issuance of Gargour Permit EAD006.7
Request for Replacement of Gargour Digital Tags EAD006.8
Request for Replacement of lost or damaged Gargour Permit EAD006.9
Code of Primary Service
Primary Service Sub-ServicesCode of Sub-
Services
EAD007Recreational Fishing
Licenses
Request for Issuance of Recreational Weekly Fishing License EAD007.1
Request for Issuance of Recreational Annual Fishing License EAD007.2
Request for Renewal of Recreational Annual Fishing License EAD007.3
Request for Replacement of lost or damaged Recreational
Annual Fishing License EAD007.4
EAD008 Aquaculture License
Request for Issuance of a New Aquaculture License EAD008.1
Request for the Renewal of Aquaculture License EAD008.2
Request for Modification on Aquaculture License EAD008.3
EAD009Environmental License for
Commercial Facilities
Request for Issuance of Environmental License for a New
Commercial FacilityEAD009.1
Request for Renewal of Environmental License for Commercial
Facility EAD009.2
Request for Modification on Environment License of Commercial
FacilityEAD009.3
Request for Issuance of Environmental License to Commission
a Commercial FacilityEAD009.4
Request for Cancellation of Environmental License for
Commercial FacilityEAD009.5
Services’ CardsList of EAD Services
Code of Primary Service
Primary Service Sub-ServicesCode of Sub-
Services
EAD010 Clearance Certificate Request for Issuance of Clearance Certificate for EAD Properties
Damage on Main RoadsEAD010.1
EAD011Environmental License for
Animal Production Farms
Request for Issuance of Environmental License for New Animal
Production FarmEAD011.1
Request for Renewal of Environmental License for Animal
Production FarmEAD011.2
Request for Modification on Environmental License for Animal
Production FarmEAD011.3
Request for Cancellation of Environmental License for Animal
Production FarmEAD011.4
EAD012
Permits for Native Trees
Plantation and
Translocation
Request for Issuance of a Permit for Mangrove Planting EAD012.1
Request for Renewal of a Mangroves Planting Permit EAD012.2
Request for Modification of a Mangroves Planting Permit EAD012.3
Request for Issuance of a Permit for trees translocation EAD012.4
EAD013Permits for Scientific
Environmental ResearchRequest for Issuance of Scientific Research Permit EAD013.1
Services’ CardsList of EAD Services
Service Identification Card
Service Code EAD001.1
Service Name Request for Issuance of License for Drilling a New Groundwater Well
Service DescriptionThis service allows its customers to apply for a license to drill new, temporary, or replacement groundwater
well.
Service Structure Primary Sub
Primary Service Name Environmental Licensing of Groundwater Wells Drilling and Use
Required Documents
Emirates ID
Ownership Deed Document of the site where
the well to be drilled (House, Farm, Forest,
industrial facility, etc.)
NOC from the land / project owner if the
applicant is not the owner
Site Plan
Fees Receipt (only in case of bank deposit)
Steps and Procedures
Customer submits the application to one of the Customer Service Offices or through EAD e-Services
Portal (https://eservices.ead.ae).
Customer submits the required documents for the service and pays the required fees.
EAD Customer Happiness Division receives the submitted application through the service delivery
channel and verify the accuracy and completeness of the data.
The concerned Sector / Division in EAD will review and study the application, conduct site inspection,
and then provide the necessary recommendations.
Approval or rejection of the application by EAD Senior Management.
If the application is approved, print and deliver the License to the customer through one of the
Customer Service Offices, and then close the service request after confirmation of the receipt of the
license by the customer.
If the application is rejected, the customer will be notified through the preferred channel of
communication of the same, and then the service request will be closed.
FeesAED 100 for Application review
AED 100 For plate issuance
Estimated Service
Delivery Time45 working days
Service Relation to
other service Related Not Related
Target Audience & Beneficiaries of
the Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD001.2
Service Name Request for Renewal of Groundwater Well Drilling License
Service Description
This service allows holders of the groundwater well drilling licenses to apply for renewal of their
licenses to drill new, temporary or replacement of Groundwater Well and also to apply for renewal for
their deepening or maintenance of existing groundwater well license.
Service Structure Primary Sub
Primary Service Name Environmental Licensing of Groundwater Wells Drilling and Use
Required Documents
Latest License of groundwater well drilling or
latest license of deepening or maintenance of
existing groundwater well issued by EAD.
Fees Receipt (only in case of bank deposit)
Steps and
Procedures
Customer submits the application to one of the Customer Service Offices or through EAD e-
Services Portal (https://eservices.ead.ae).
Customer submits the required documents for the service and pays the required fees.
EAD Customer Happiness Division receives the submitted application through the service delivery
channel and verify the accuracy and completeness of the data.
Print and deliver the License to the customer through one of the Customer Service Offices, and
then close the service request after confirmation of the receipt of the license by the customer.
Fees AED 100
Estimated Service
Delivery Time45 working days
Service Relation to
other service Related Not Related
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Target Audience & Beneficiaries of the
Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government Entities
Service Identification Card
Service Code EAD001.3
Service Name Request for Issuance of License for Deepening a Groundwater well
Service DescriptionThis service allows owners of groundwater wells to apply for a license to deepen or maintain existing
groundwater wells.
Service Structure Primary Sub
Primary Service Name Environmental Licensing of Groundwater Wells Drilling and Use
Required Documents
Emirates ID
Site Plan
Ownership Deed Document of the site where the
well to be drilled (House, Farm, Forest, industrial
facility, etc.)
NOC from the land / project owner if the
applicant is not the owner
Fees Receipt (only in case of bank deposit)
Report from Abu Dhabi's Farmers' Services
Centre (optional)
Steps and Procedures
Customer submits the application to one of the Customer Service Offices or through EAD e-Services
Portal (https://eservices.ead.ae).
Customer submits the required documents for the service and pays the required fees.
EAD Customer Happiness Division receives the submitted application through the service delivery
channel and verify the accuracy and completeness of the data.
The concerned Sector / Division in EAD will review and study the application, conduct site inspection,
and then provide the necessary recommendations.
Approval or rejection of the application by EAD Senior Management.
If the application is approved, print and deliver the License to the customer through one of the Customer
Service Offices, and then close the service request after confirmation of the receipt of the license by the
customer.
If the application is rejected, the customer will be notified through the preferred channel of
communication of the same, and then the service request will be closed.
FeesAED 100 for Application review
AED 100 For plate issuance
Estimated Service
Delivery Time45 working days
Service Relation to
other service Related Not Related
Target Audience & Beneficiaries of
the Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government
Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD001.4
Service Name Request for Issuance of License to Practice the Profession of Groundwater Wells Drilling
Service DescriptionThis permit allows anyone intending to practice the profession of groundwater drilling to apply for a license
to practice groundwater drilling work in the Emirates of Abu Dhabi.
Service Structure Primary Sub
Primary Service Name Environmental Licensing of Groundwater Wells Drilling and Use
Required Documents
Power of attorney
Commercial License
Membership of Abu Dhabi Chamber of
Commerce
A list of the company's assets (equipment,
workshops, employees, etc.)
Projects Completion Certificate
Capital value (total assets) owned by the
contractor / company with the statement of
account for the previous fiscal year.
Financial auditing reports for the past two years.
Establishment contract
Vehicle Registration
Steps and Procedures
Customer submits the application to one of the Customer Service Offices or through EAD e-Services
Portal (https://eservices.ead.ae).
Customer submits the required documents for the service and pays the required fees.
EAD Customer Happiness Division receives the submitted application through the service delivery
channel and verify the accuracy and completeness of the data.
The concerned Sector / Division in EAD will review and study the application, conduct site inspection,
and then provide the necessary recommendations.
EAD Senior Management Approves or Rejects the application.
If the application is approved, print and deliver the License to the customer through one of the Customer
Service Offices, and then close the service request after confirmation of the receipt of the license by the
customer.
If the application is rejected, the customer will be notified through the preferred channel of
communication of the same, and then the service request will be closed.
Fees AED 500
Estimated Service
Delivery Time45 working days
Service Relation to
other service Related Not Related
Target Audience & Beneficiaries of
the Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government
Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD001.5
Service Name Request for Renewal of License for Practicing the Profession of Groundwater Wells Drilling
Service DescriptionThis service allows contractors to apply for renewal of their license for practicing the profession of
groundwater well drilling.
Service Structure Primary Sub
Primary Service Name Environmental Licensing of Groundwater Wells Drilling and Use
Required Documents
Power of attorney
Commercial License
Membership of Abu Dhabi Chamber of
Commerce
A list of the company's assets (equipment,
workshops, employees, etc.)
Projects Completion Certificate
Capital value (total assets) owned by the
contractor / company with the statement of
account for the previous fiscal year.
Financial auditing reports for the past two
years
Establishment contract
Steps and Procedures
Customer submits the application to one of the Customer Service Offices or through EAD e-
Services Portal (https://eservices.ead.ae).
Customer submits the required documents for the service and pays the required fees.
EAD Customer Happiness Division receives the submitted application through the service delivery
channel and verify the accuracy and completeness of the data.
The concerned Sector / Division in EAD will review and study the application, conduct site
inspection, and then provide the necessary recommendations.
Approval or rejection of the application by EAD Senior Management.
If the application is approved, print and deliver the License to the customer through one of the
Customer Service Offices, and then close the service request after confirmation of the receipt of the
license by the customer.
If the application is rejected, the customer will be notified through the preferred channel of
communication of the same, and then the service request will be closed.
Fees AED 250
Estimated Service
Delivery Time45 working days
Service Relation to
other service Related Not Related
Target Audience & Beneficiaries of the
Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD001.6
Service Name Request for Cancellation of License for Practicing the Profession of Groundwater Wells Drilling
Service DescriptionThis service allows contractors to apply for cancellation of their license for practicing the profession of
groundwater well drilling.
Service Structure Primary Sub
Primary Service Name Environmental Licensing of Groundwater Wells Drilling and Use
Required Documents Commercial License
Steps and Procedures
Customer submits the application along with the required documents to one the Customer Service
Offices.
Customer Happiness Division receives the submitted application and verify the accuracy and
completeness of the data.
Cancel the License from the system.
Print and deliver the cancellation letter it to the customer through one of the Customer Service
Office, and then close the service request after confirmation of the receipt of the letter by the
customer.
Fees N/A
Estimated Service
Delivery Time1 working day
Service Relation to
other service Related Not Related
Target Audience & Beneficiaries of the
Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD001.7
Service Name Request for Issuance of a No Objection Certificate to License a Groundwater Well Drilling Vehicle
Service DescriptionThis service allows groundwater well drilling contractors to apply for No Objection Certificate to license
a groundwater well drilling vehicle
Service Structure Primary Sub
Primary Service Name Environmental Licensing of Groundwater Wells Drilling and Use
Required Documents Commercial License
Vehicle Registration
Steps and Procedures
Customer submits the application along with the required documents to one the Customer Service
Offices.
Customer Happiness Division receives the submitted application and verify the accuracy and
completeness of the data.
Review and study the application by the concerned Sector / Division in EAD.
Approval or rejection of the application by EAD Senior Management.
Print and deliver the Certificate to the customer through one of the Customer Service Offices if the
application is approved, and then close the service request after confirmation of the receipt of the
certificate by the customer.
Fees N/A
Estimated Service
Delivery Time3 Working days
Service Relation to
other service Related Not Related
Target Audience & Beneficiaries of the
Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD002.1
Service Name Request for the Registration and Classification of a New Environmental Consultancy Office
Service DescriptionThis service allows Businesses to apply for registration and classification of a new environmental
consultancy office to provide environmental consultancy services.
Service Structure Primary Sub
Primary Service Name Registration of an Environmental Consultancy Office
Required Documents
Completion Certificates of projects for the last
6 years
Degrees and Curriculum Vitae of the
authorized manager, environmental engineers,
and specialists
Valid Passports of the manager, environmental
engineers, and specialists (with valid
residence visas in case of foreign employees)
Commercial License
Steps and Procedures
Customer submits the application through the EAD e-Services Portal (https://eservices.ead.ae).
Customer submits the required documents for the service and pays the required fees.
EAD Customer Happiness Division receives the submitted application through the service delivery
channel and verify the accuracy and completeness of the data.
EAD concerned Sector/Division will review and evaluate the received application, classify the
environmental consultancy office, and then provide the necessary recommendations.
Approval or rejection of the application by EAD Senior Management.
If the application is approved, print and deliver the Certificate to the customer through one of the
Customer Service Offices, add this newly registered office to the List of Environmental Consultancy
Offices registered with EAD, and then close the service request after confirmation of the receipt of
the certificate by the customer.
If the application is rejected, the customer will be notified through the preferred channel of
communication of the reasons, and then the service request will be closed.
Fees AED 500
Estimated Service
Delivery Time30 Working days
Service Relation to
other service Related Not Related
Target Audience & Beneficiaries of the
Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD002.2
Service Name Request for Renewal of the Registration of Environmental Consultancy Office
Service DescriptionThis service allows the registered environmental consultancy offices to apply for the renewal of their
registration.
Service Structure Primary Sub
Primary Service Name Registration of an Environmental Consultancy Office
Required Documents
The original expired Registration Certificate of
the Environmental Consultancy Office
Degrees and Curriculum Vitae of the
authorized manager, environmental engineers,
and specialists
Valid Passports of the manager, environmental
engineers, and specialists (with valid
residence visas in case of foreign employees)
Commercial License
Steps and Procedures
Customer submits the application through the EAD e-Services Portal (https://eservices.ead.ae).
Customer submits the required documents for the service and pays the required fees.
EAD Customer Happiness Division receives the submitted application through the service delivery
channel and verify the accuracy and completeness of the data.
EAD concerned Sector/Division will review and evaluate the received application and , and then
provide the necessary recommendations.
Approval or rejection of the application by EAD Senior Management.
If the application is approved, print and deliver the Certificate to the customer through one of the
Customer Service Offices, and then close the service request after confirmation of the receipt of the
certificate by the customer.
If the application is rejected, the customer will be notified through the preferred channel of
communication of the reasons, and then the service request will be closed.
Fees AED 250
Estimated Service
Delivery Time30 Working days
Service Relation to
other service Related Not Related
Target Audience & Beneficiaries of the
Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD002.3
Service Name Request for Modification on the Registration of Environmental Consultancy Office
Service Description
This service allows the registered environmental consultancy offices to apply for administrative
modifications such as changing their address or owners; and also to apply for technical modification
such as upgrading their classification and registering new technical teams or individuals, or adding a
new field of work.
Service Structure Primary Sub
Primary Service Name Registration of an Environmental Consultancy Office
Required Documents
Degrees and Curriculum Vitae of the
authorized manager, environmental engineers,
and specialists
Commercial License
Valid Passports of the manager, environmental
engineers, and specialists (with valid
residence visas in case of foreign employees)
Steps and Procedures
Customer submits the application through the EAD e-Services Portal (https://eservices.ead.ae).
Customer submits the required documents for the service and pays the required fees.
EAD Customer Happiness Division receives the submitted application through the service delivery
channel and verify the accuracy and completeness of the data.
EAD concerned Sector/Division will review and evaluate the received application, classify the
environmental consultancy office, and then provide the necessary recommendations.
Approval or rejection of the application by EAD Senior Management.
If the application is approved, print and deliver the Certificate to the customer through one of the
Customer Service Offices, update the Environmental Office details in the List of Environmental
Consultancy Offices registered with EAD, and then close the service request after confirmation of
the receipt of the certificate by the customer.
If the application is rejected, the customer will be notified through the preferred channel of
communication of the reasons, and then the service request will be closed.
Fees AED 250
Estimated Service
Delivery Time30 Working days
Service Relation to
other service Related Not Related
Target Audience & Beneficiaries of the
Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD003.1
Service Name Request for Issuance of Environmental License for a New Development or Infrastructure Project
Service DescriptionThis service allows Businesses to apply for an environmental license to start a new development or
infrastructure project.
Service Structure Primary Sub
Primary Service Name Environmental License for Development and Infrastructure Projects
Required Documents
Letter from Project Proponent
Site Map (Georeferenced)
Site Map (JPG, PDF, GIF, or KMZ files)
GPS Coordinates
Letter of Delegation
Commercial License
Affection Plan from Department of Urban
Planning and Municipalities
Steps and Procedures
Customer submits the application to one of the Customer Service Offices or through EAD e-Services
Portal (https://eservices.ead.ae).
Customer submits the required documents for the service and pays the required fees.
EAD Customer Happiness Division receives the submitted application through the service delivery
channel and verify the accuracy and completeness of the data.
The concerned Sector / Division in EAD will review and study the application, conduct site inspection (if
needed), and then provide the necessary recommendations.
EAD Senior Management decision will be taken to either Approve, Reject, Request for Environmental
Study, or Environmental License not required.
If the application is approved, the License will be printed and delivered to the customer through one of
the Customer Service Offices and then close the service request after confirmation of the receipt of the
license by the customer.
In case of Request for Environmental Study, the customer must submit the required study, which EAD
will review and decide on within 30 working days. The service request will be closed only if all required
environmental studies are approved (if any) and after confirmation of the receipt of the license by the
customer.
If the application is rejected or doesn't require environmental license, the customer will be notified
through the preferred channel of communication of the reasons, and then the service request will be
closed.
Fees AED 500
Estimated Service
Delivery Time10 Working days
Service Relation to
other service Related Not Related
Target Audience & Beneficiaries of
the Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD003.2
Service Name Request for Renewal of Environmental License for Development or Infrastructure Project
Service DescriptionThis service allows owners of development or infrastructure projects to apply for the renewal of their
environmental Licenses.
Service Structure Primary Sub
Primary Service Name Environmental License for Development and Infrastructure Projects
Required Documents
Expired Environmental License for Development or
Infrastructure Project
Letter from Project Proponent
Site Map (Georeferenced)
Site Map (JPG, PDF, GIF, or KMZ files)
GPS Coordinates
Letter of Delegation
Commercial License
Affection Plan from Department of Urban Planning
and Municipalities
Steps and Procedures
Customer submits the application to one of the Customer Service Offices or through EAD e-Services Portal
(https://eservices.ead.ae).
Customer submits the required documents for the service and pays the required fees.
EAD Customer Happiness Division receives the submitted application through the service delivery channel
and verify the accuracy and completeness of the data.
The concerned Sector / Division in EAD will review and study the application, conduct site inspection (if
needed), and then provide the necessary recommendations.
EAD Senior Management decision will be taken to either Approve, Reject, or Request for Environmental
Study.
If the application is approved, the License will be printed and delivered to the customer through one of the
Customer Service Offices and then close the service request after confirmation of the receipt of the license
by the customer.
In case of Request for Environmental Study, the customer must submit the required study, which EAD will
review and decide on within 30 working days. The service request will be closed only if all required
environmental studies are approved (if any) and after confirmation of the receipt of the license by the
customer.
If the application is rejected or doesn't require environmental license, the customer will be notified through
the preferred channel of communication of the reasons, and then the service request will be closed.
Fees AED 500
Estimated Service
Delivery Time10 Working days
Service Relation to
other service Related Not Related
Target Audience & Beneficiaries
of the Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government
Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD003.3
Service Name Request for Modification on Environmental License of Development or Infrastructure project
Service Description
The service allows project owners to apply for an administrative modification on their environmental licenses such as
changing the project owners or partners, or the project name; and also apply for a technical modification such as
changing the location, operations, scope of work, emissions characteristics or discharge features.
Service Structure Primary Sub
Primary Service Name Environmental License for Development and Infrastructure Projects
Required Documents
Existing Environmental License for Development or
Infrastructure Project
Letter from Project Proponent
Site Map (Georeferenced)
Site Map (JPG, PDF, GIF, or KMZ files)
GPS Coordinates
Letter of Delegation
Commercial License
Affection Plan from Department of Urban Planning and
Municipalities
Steps and Procedures
Customer submits the application to one of the Customer Service Offices or through EAD e-Services Portal
(https://eservices.ead.ae).
Customer submits the required documents for the service and pays the required fees.
EAD Customer Happiness Division receives the submitted application through the service delivery channel and
verify the accuracy and completeness of the data.
The concerned Sector / Division in EAD will review and study the application, conduct site inspection, and then
provide the necessary recommendations.
If the requested modification is administrative, then the license will be printed and delivered to the customer
through one of the Customer Service Offices, and then the service request will be closed after confirmation of the
receipt of the license by the customer.
If the requested modification is technical, then EAD Senior Management decision will be taken to either Approve,
Reject, Request for Environmental Study, or Environmental License not required.
If the application is approved, the License will be printed and delivered to the customer through one of the
Customer Service Offices and then the service request will be closed after confirmation of the receipt of the
license by the customer.
In case of Request for Environmental Study, the customer must submit the required study, which EAD will review
and decide on within 30 working days. The service request will be closed only if all required environmental
studies are approved (if any) and after confirmation of the receipt of the license by the customer.
If the application is rejected or doesn't require environmental license, the customer will be notified through the
preferred channel of communication of the reasons, and then the service request will be closed.
FeesAED 500 - Technical modification
AED 250 - Administrative modification
Estimated Service Delivery
Time10 Working days
Service Relation to other
service Related Not Related
Target Audience &
Beneficiaries of the Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and
Private Institutions
Government Sector
Local Government
Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD004.1
Service Name Request for Issuance of Environmental License for a New Hazardous Chemical Materials Store
Service DescriptionThis service allows facilities to apply for a new environmental license to hazardous chemical
materials store in the Emirate of Abu Dhabi.
Service Structure Primary Sub
Primary Service Name Environmental License for Hazardous Materials Stores
Required Documents
Commercial License
Certificate from Abu Dhabi Chamber of
Commerce & Industry (Trade name
reservation or Membership)
Emirate ID of Applicant, Owner, and
Technical / Administrative Manager
Safety and Prevention Compliance
Certificate for HAZMAT Warehouses from
Civil Defense General Directorate
Signature authorization of the Owner /
Authorized Manager
Official Store Rental Agreement (in case of
using rented store)
An Undertaking for not having a Hazardous
Materials Storage Facility
Letter of Delegation from Owner /
Authorized Manager for the Agent to apply
and receive the License
Steps and Procedures
Customer pays the required fees to Department of Economic Development and then submits
the application through EAD e-Services Portal (https://eservices.ead.ae).
Customer submits the required documents for the service and pays the required fees.
EAD Customer Happiness Division receives the submitted application through the service
delivery channel and verify the accuracy and completeness of the data.
The concerned Sector / Division in EAD will review and study the application, conduct site
inspection (if needed), and then provide the necessary recommendations.
Approval or rejection of the application by EAD Senior Management.
If the application is approved, the License will be printed and delivered to the customer through
one of the Customer Service Offices and then the service request will be closed after
confirmation of the receipt of the license by the customer.
If the application is rejected, the customer will be notified through the preferred channel of
communication of the reasons, and then the service request will be closed.
Fees AED 500
Estimated Service Delivery
Time10 Working days
Service Relation to other
service Related Not Related
Target Audience & Beneficiaries of
the Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government
Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD004.2
Service Name Request for Renewal of Environmental License of a Hazardous Chemical Materials Store
Service DescriptionThis service allows facilities to apply for renewal of their hazardous chemical materials stores
environmental licenses.
Service Structure Primary Sub
Primary Service Name Environmental License for Hazardous Materials Stores
Required Documents
Commercial License
Certificate from Abu Dhabi Chamber of
Commerce & Industry (Trade name reservation
or Membership)
Emirate ID of Applicant, Owner, and Technical /
Administrative Manager
Safety and Prevention Compliance Certificate
for HAZMAT Warehouses from Civil Defense
General Directorate
Signature authorization of the Owner /
Authorized Manager
Official Store Rental Agreement (in case of
using rented store)
An Undertaking for not having a Hazardous
Materials Storage Facility
Letter of Delegation from Owner / Authorized
Manager for the Agent to apply and receive the
License
Steps and Procedures
Customer pays the required fees to Department of Economic Development and then submits the
application through EAD e-Services Portal (https://eservices.ead.ae).
Customer submits the required documents for the service and pays the required fees.
EAD Customer Happiness Division receives the submitted application through the service delivery
channel and verify the accuracy and completeness of the data.
The concerned Sector / Division in EAD will review and study the application, conduct site
inspection (if needed), and then provide the necessary recommendations.
Approval or rejection of the application by EAD Senior Management.
If the application is approved, the License will be printed and delivered to the customer through one
of the Customer Service Offices and then the service request will be closed after confirmation of the
receipt of the license by the customer.
If the application is rejected, the customer will be notified through the preferred channel of
communication of the reasons, and then the service request will be closed.
Fees AED 250
Estimated Service
Delivery Time10 Working days
Service Relation to
other service Related Not Related
Target Audience & Beneficiaries of the
Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD004.3
Service Name Request for the Modification on Environmental License for a Hazardous Chemical Materials Store
Service Description
This service allows facilities to apply for an administrative modification on the hazardous chemical materials store's
licenses, such as a change in the ownership, partners, or trade name; and also apply for a technical modification
such as change in activities or store location.
Service Structure Primary Sub
Primary Service Name Environmental License for Hazardous Materials Stores
Required Documents
Commercial License
Certificate from Abu Dhabi Chamber of Commerce &
Industry (Trade name reservation or Membership)
Emirate ID of Applicant, Owner, and Technical /
Administrative Manager
Safety and Prevention Compliance Certificate for
HAZMAT Warehouses from Civil Defense General
Directorate
Signature authorization of the Owner / Authorized
Manager.
Official Store Rental Agreement (in case of using
rented store)
An Undertaking for not having a Hazardous
Materials Storage Facility
Letter of Delegation from Owner / Authorized
Manager for the Agent to apply and receive the
License
Steps and
Procedures
Customer pays the required fees to Department of Economic Development and then submits the application
through EAD e-Services Portal (https://eservices.ead.ae).
Customer submits the required documents for the service and pays the required fees.
EAD Customer Happiness Division receives the submitted application through the service delivery channel and
verify the accuracy and completeness of the data.
The concerned Sector / Division in EAD will review and study the application, conduct site inspection (if
needed), and then provide the necessary recommendations.
If the requested modification is administrative, then the license will be printed and delivered to the customer
through one of the Customer Service Offices, and then the service request will be closed after confirmation of the
receipt of the license by the customer.
If the requested modification is technical, then EAD Senior Management decision will be taken to either Approve
or Reject.
If the application is approved, the License will be printed and delivered to the customer through one of the
Customer Service Offices and then the service request will be closed after confirmation of the receipt of the
license by the customer.
If the application is rejected, the customer will be notified through the preferred channel of communication of the
reasons, and then the service request will be closed.
Fees AED 500 - Technical modification AED 250 - Administrative modification
Estimated Service
Delivery Time10 Working days
Service Relation to
other service Related Not Related
Target Audience & Beneficiaries
of the Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government
Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD005.1
Service Name Request for Issuance of Environmental License for a New Industrial Facility
Service DescriptionThis service allows owners of industrial facilities to apply for an environmental license for new industrial
facilities before commencement of construction or operation work.
Service Structure Primary Sub
Primary Service Name Environmental License for Industrial Facilities
Required Documents
Preliminary Industrial License Industrial
Development Bureau / Preliminary Approval
from KIZAD Free Zone Initial
Passport of Owners or Emirates ID
Facility Layout
Signature authorization / Power of Attorney for
the applicant
Steps and Procedures
Customer submits the application to one of the Customer Service Offices or through EAD e-Services
Portal (https://eservices.ead.ae).
Customer submits the required documents for the service and pays the required fees.
Industrial Development Bureau receives the submitted application through the service delivery
channel and verify the accuracy and completeness of the data.
The concerned Sector / Division in EAD will review and study the application, conduct site inspection
(if needed), and then provide the necessary recommendations.
EAD Senior Management decision will be taken to either Approve, Reject, or Request for
Environmental Study.
If the application is approved, the License will be printed and delivered to the customer through one of
the Customer Service Offices and then the service request will be closed after confirmation of the
receipt of the license by the customer.
In case of Request for Environmental Study, the customer must submit the required study, which EAD
will review and decide on within 30 working days. The service request will be closed only if all
required environmental studies are approved (if any) and after confirmation of the receipt of the
license by the customer.
If the application is rejected, the customer will be notified through the preferred channel of
communication of the reasons, and then the service request will be closed.
Fees AED 500
Estimated Service
Delivery Time10 Working days
Service Relation to
other service Related Not Related
Target Audience & Beneficiaries of the
Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD005.2
Service Name Request for the Renewal of Environmental License of Industrial Facility
Service DescriptionThis service allows owners of industrial facilities to apply for renewal of their environmental license a
month prior to the expiry date.
Service Structure Primary Sub
Primary Service Name Environmental License for Industrial Facilities
Required Documents None
Steps and Procedures
Customer submits the application to one of the Customer Service Offices or through EAD e-Services
Portal (https://eservices.ead.ae).
Customer submits the required documents for the service and pays the required fees.
Print and deliver the license to the customer through one of the Customer Service Offices and then
close the service request after confirmation of the receipt of the license by the customer.
Fees AED 250
Estimated Service
Delivery Time1 Working day
Service Relation to
other service Related Not Related
Target Audience & Beneficiaries of
the Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government
Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD005.3
Service Name Request for Modification on Environment License for Industrial Facility
Service Description
This service allows owners of industrial facilities to apply for an administrative modification on the environmental
license such as change in the ownership, partners, or the trade name; and also apply for a technical modification
such as change in activity, manufacturing operations, support services or any vital changes in one or more of the
production elements including raw materials, equipment, and facility location, which can change the nature of
environmental impact of the facility. Examples of modifications on production activities are establishing new
production line, adding new activities, amending an existing process, or manufacturing a new product.
Service Structure Primary `Sub
Primary Service Name Environmental License for Industrial Facilities
Required Documents
Preliminary Industrial License Industrial
Development Bureau / Preliminary Approval from
KIZAD Free Zone Initial
Passport of Owners or Emirates ID
Facility Layout
Steps and Procedures
Customer submits the application to one of the Customer Service Offices or through EAD e-Services Portal
(https://eservices.ead.ae).
Customer submits the required documents for the service and pays the required fees.
Industrial Development Bureau receives the submitted application through the service delivery channel and
verify the accuracy and completeness of the data.
The concerned Sector / Division in EAD will review and study the application, conduct site inspection (if
needed), and then provide the necessary recommendations.
If the requested modification is administrative, then the license will be printed and delivered to the customer
through one of the Customer Service Offices, and then the service request will be closed after confirmation of
the receipt of the license by the customer.
If the requested modification is technical, then EAD Senior Management decision will be taken to either
Approve, Reject, or Request for Environmental Study.
If the application is approved, the License will be printed and delivered to the customer through one of the
Customer Service Offices and then the service request will be closed after confirmation of the receipt of the
license by the customer.
In case of Request for Environmental Study, the customer must submit the required study, which EAD will
review and decide on within 30 working days. The service request will be closed only if all required
environmental studies are approved (if any) and after confirmation of the receipt of the license by the customer.
Fees AED 250
Estimated Service
Delivery Time10 Working days
Service Relation to other
service Related Not Related
Target Audience & Beneficiaries of
the Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government
Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD005.4
Service Name Request for Issuance of Environmental License to Commission Industrial Facility
Service DescriptionThis service allows owners of industrial facilities to apply for an environmental license after completion
of construction work and prior to commissioning operation.
Service Structure Primary Sub
Primary Service Name Environmental License for Industrial Facilities
Required Documents None
Steps and Procedures
Customer submits the application to one of the Customer Service Offices or through EAD e-
Services Portal (https://eservices.ead.ae).
Customer submits the required documents for the service and pays the required fees.
Industrial Development Bureau receives the submitted application through the service delivery
channel and verify the accuracy and completeness of the data.
The concerned Sector / Division in EAD will review and study the application, conduct site
inspection (if needed), and then provide the necessary recommendations.
EAD Senior Management decision will be taken to either Approve, Reject, or Request for
Environmental Study.
If the application is approved, the License will be printed and delivered to the customer through one
of the Customer Service Offices and then the service request will be closed after confirmation of the
receipt of the license by the customer.
In case of Request for Environmental Study, the customer must submit the required study, which
EAD will review and decide on within 30 working days. The service request will be closed only if all
required environmental studies are approved (if any) and after confirmation of the receipt of the
license by the customer.
If the application is rejected, the customer will be notified through the preferred channel of
communication of the reasons, and then the service request will be closed.
Fees AED 500
Estimated Service
Delivery Time10 Working days
Service Relation to
other service Related Not Related
Target Audience & Beneficiaries of the
Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD005.5
Service Name Request for Cancellation of Environmental License for Industrial Facility
Service Description
This service allows owners of industrial facilities to apply for cancellation of their environmental licenses.
The application must include a description of the environmental status of the land that was operated by
the facility, including monitoring data and previous treatment or rehabilitation activities.
Service Structure Primary Sub
Primary Service Name Environmental License for Industrial Facilities
Required Documents None
Steps and Procedures
Customer submits the application to one of the Customer Service Offices or through EAD e-
Services Portal (https://eservices.ead.ae).
Customer submits the required documents for the service and pays the required fees.
Industrial Development Bureau receives the submitted application through the service delivery
channel and verify the accuracy and completeness of the data.
The concerned Sector / Division in EAD will review and study the application, conduct site
inspection (if needed), and then provide the necessary recommendations.
If Environmental Study is required, the customer must submit the required study, which EAD will
review and decide on within 30 working days. The license will be cancelled only if all required
environmental studies are approved (if any) and the customer will be notified through the preferred
channel of communication of the same, and then the service request will be closed.
If no Environmental Study required, the license will be cancelled and the customer will be notified
through the preferred channel of communication of the reasons, and then the service request will be
closed.
Fees AED 250
Estimated Service
Delivery Time10 Working days
Service Relation to
other service Related `
Target Audience & Beneficiaries of the
Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD006.1
Service Name Request for Issuance of New Commercial Fishing License
Service DescriptionThis service allows professional fishermen in the emirate of Abu Dhabi to apply for a new Commercial
Fishing License
Service Structure Primary Sub
Primary Service Name Fishing Permits and Licenses
Required Documents
Emirates ID
Personal Photo
Family Book
Technical inspection certificate issued by the
Critical Infrastructure & Coastal Protection
Authority (CICPA)
Steps and Procedures
Customer submits the application along with the required documents to the Ministry of Climate
Change and Environment (MoCCA).
EAD Customer Happiness staff receives the application from MoCCA and fills out the application for
the customer electronically through EAD e-Services Portal (https://eservices.ead.ae).
Customer pays the required fees.
Print and submit the license to MoCCA who will deliver the license to the customer and then close
the service request after confirmation of the receipt of the license by the customer.
FeesAED 200 for Tarad boat type
AED 250 for Lansh boat type
Estimated Service
Delivery Time1 Working day
Service Relation to
other service Related Not Related
Target Audience & Beneficiaries of the
Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD006.2
Service Name Request for Renewal of Commercial Fishing License
Service DescriptionThis service allows professional fishermen in the emirate of Abu Dhabi to apply for renewal of their
Commercial Fishing License
Service Structure Primary Sub
Primary Service Name Fishing Permits and Licenses
Required Documents Emirates ID
Personal Photo
Technical inspection certificate issued by the
Critical Infrastructure & Coastal Protection
Authority (CICPA)
Steps and Procedures
Customer submits the application along with the required documents to the Ministry of Climate
Change and Environment (MoCCA).
EAD Customer Happiness staff receives the application from MoCCA and fills out the application for
the customer electronically through EAD e-Services Portal (https://eservices.ead.ae).
Customer pays the required fees.
Print and submit the license to MoCCA who will deliver the license to the customer and then close
the service request after confirmation of the receipt of the license by the customer.
FeesAED 200 for Tarad boat type
AED 250 for Lansh boat type
Estimated Service
Delivery Time1 Working day
Service Relation to
other service Related Not Related
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Target Audience & Beneficiaries of the
Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government Entities
Service Identification Card
Service Code EAD006.3
Service Name Request for Modification on Commercial Fishing License
Service DescriptionThis service allows professional fishermen in the emirate of Abu Dhabi to apply for modification on their
Commercial Fishing License
Service Structure Primary Sub
Primary Service Name Fishing Permits and Licenses
Required Documents Emirates ID
Personal Photo
Technical inspection certificate issued by the
Critical Infrastructure & Coastal Protection
Authority (CICPA)
Steps and Procedures
Customer submits the application along with the required documents to the Ministry of Climate
Change and Environment (MoCCA).
EAD Customer Happiness staff receives the application from MoCCA and fills out the application for
the customer electronically through EAD e-Services Portal (https://eservices.ead.ae).
Customer pays the required fees.
Print and submit the license to MoCCA who will deliver the license to the customer and then close
the service request will be after confirmation of the receipt of the license by the customer.
FeesAED 200 for Tarad boat type
AED 250 for Lansh boat type
Estimated Service
Delivery Time1 Working day
Service Relation to
other service Related Not Related
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Target Audience & Beneficiaries of the
Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government Entities
Service Identification Card
Service Code EAD006.4
Service Name Request for Waiver (change the owner) of Commercial Fishing License to Another
Service Description
This service allows fishermen with commercial fishing license to apply for waiver (change of owner) of
their commercial license to another. The new commercial fishing license is issued after the completion
of deletion of the old owner and registration of the new owner
Service Structure Primary Sub
Primary Service Name Fishing Permits and Licenses
Required Documents
Emirates ID
Personal Photo
Family Book
Technical inspection certificate issued by the
Critical Infrastructure & Coastal Protection
Authority (CICPA)
Steps and Procedures
Customer submits the application along with the required documents to the Ministry of Climate
Change and Environment (MoCCA).
Review and study the application by the concerned Committee in EAD and MoCCA, and approve or
reject the application.
If the application is approved, the Customer Happiness staff receives the application from MoCCA
and fills out the application for the customer electronically through EAD e-Services Portal
(https://eservices.ead.ae).
Customer pays the required fees.
Print and submit the license to MoCCA who will deliver the license to the customer and then close
the service request after confirmation of the receipt of the license by the customer.
If the application is rejected, the applicant will be notified by MoCCA of the reasons and then the
service request will be closed.
FeesAED 200 for Tarad boat type
AED 250 for Lansh boat type
Estimated Service
Delivery Time1 Working day
Service Relation to
other service Related Not Related
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Target Audience & Beneficiaries of the
Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government Entities
Service Identification Card
Service Code EAD006.5
Service Name Request for Replacement of lost or damaged Commercial Fishing License
Service DescriptionThis service allows professional fishermen in the emirate of Abu Dhabi to apply for a replacement of lost
or damaged Commercial Fishing License
Service Structure Primary Sub
Primary Service Name Fishing Permits and Licenses
Required Documents None
Steps and Procedures
Customer visits one of the EAD customer service offices.
EAD Customer Happiness staff fills out the application for the customer electronically through EAD
e-Services Portal (https://eservices.ead.ae).
Customer submits the required documents for the service and pays the required fees.
Print and deliver the license to the customer through one of the EAD customer service offices and
then close the service request after confirmation of the receipt of the license by the customer.
Fees AED 50
Estimated Service
Delivery Time1 Working day
Service Relation to
other service Related Not Related
Target Audience & Beneficiaries of the
Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD006.6
Service Name Request for Issuance of a Net Permit
Service Description
This service allows fishermen with licensed fishing vessels (Tarads (speedboat)) for commercial fishing
ONLY to apply for a Net Fishing Permit. The Net fishing is permitted in the waters of Abu Dhabi except
for the areas banned by Law No. 23 of 1999 concerning the exploitation and protection of living aquatic
resources in the UAE, and the related local decisions.
Service Structure Primary Sub
Primary Service Name Fishing Permits and Licenses
Required Documents Emirates ID
Personal Photo Commercial Fishing License
Steps and Procedures
Customer visits one of the EAD customer service offices.
EAD Customer Happiness staff fills out the application for the customer electronically through EAD
e-Services Portal (https://eservices.ead.ae).
Customer submits the required documents for the service and pays the required fees.
Print and deliver the permit to the customer through one of the EAD customer service offices and
then then close the service request after confirmation of the receipt of the permit by the customer.
Fees AED 100
Estimated Service
Delivery Time1 Working day
Service Relation to
other service Related Not Related
Target Audience & Beneficiaries of the
Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD006.7
Service Name Request for Issuance of Gargour Permit
Service Description
This service allows fishermen with licensed fishing vessels (Lanshs) for commercial fishing to apply for
a Gargour permit. Gargour is a cage-like fishing trap with an opening that allows the fish to swim inside
without being able to escape. It targets demersal fish such as the Hammour, Jesh and Zuraidi.
Service Structure Primary Sub
Primary Service Name Fishing Permits and Licenses
Required Documents Emirates ID
Personal Photo Commercial Fishing License
Steps and Procedures
Customer visits one of the EAD customer service offices.
EAD Customer Happiness staff fills out the application for the customer electronically through EAD
e-Services Portal (https://eservices.ead.ae).
Customer submits the required documents for the service and pays the required fees.
Print and deliver the permit along with the gargour digital tags to the customer through one of the
EAD customer service offices and then close the service request after confirmation of the receipt of
the permit and the digital tags by the customer.
Fees AED 30 for each set
Estimated Service
Delivery Time1 Working day
Service Relation to
other service Related Not Related
Target Audience & Beneficiaries of the
Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD006.8
Service Name Request for Replacement of Gargour Digital Tags
Service Description
This service allows fishermen with licensed commercial fishing vessels of type (Lanshs) to apply for a
replacement of gargour digital tags. Gargour is a cage-like fishing trap with an opening that allows the
fish to swim inside without being able to escape. It targets demersal fish such as the Hammour, Jesh
and Zuraidi.
Service Structure Primary Sub
Primary Service Name Fishing Permits and Licenses
Required Documents Application Number issued by EAD
Steps and Procedures
The concerned staff in EAD will inspect the damaged gargours and issue an application number to
the customer listing the number of gargours to be replaced.
Customer submits the application number issued by EAD to one of EAD Customer Service Offices.
EAD Customer Happiness staff fills out the application for the customer electronically through EAD
e-Services Portal (https://eservices.ead.ae).
Customer pays the required fees.
Deliver the gargour digital tags to the customer through one of the EAD customer service offices
and then close the service request after confirmation of the receipt of the same by the customer.
Fees AED 1 for each digital tag
Estimated Service
Delivery Time1 Working day
Service Relation to
other service Related Not Related
Target Audience & Beneficiaries of the
Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD006.9
Service Name Request for Replacement of lost or damaged Gargour Permit
Service Description
This service allows fishermen with licensed commercial fishing vessels of type (Lanshs) to apply for a
replacement of lost or damaged gargour permit. Gargour is a cage-like fishing trap with an opening that
allows the fish to swim inside without being able to escape. It targets demersal fish such as the
Hammour, Jesh and Zuraidi.
Service Structure Primary Sub
Primary Service Name Fishing Permits and Licenses
Required Documents Request letter to EAD on the number of lost
gargours
Steps and Procedures
Customer sends a request letter to EAD on the number of lost gargours.
EAD concerned sector / division will review and study the request and provide the necessary
recommendations.
If the request is approved, EAD Customer Happiness staff fills out the application for the customer
electronically through EAD e-Services Portal (https://eservices.ead.ae).
Customer pays the required fees.
Print and deliver the permit to the customer through one of the EAD customer service offices and
then close the service request after confirmation of the receipt of the same by the customer.
Fees AED 30 for each set
Estimated Service
Delivery Time1 Working day
Service Relation to
other service Related Not Related
Target Audience & Beneficiaries of the
Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD007.1
Service Name Request for Issuance of Recreational Weekly Fishing License
Service Description
This service allows UAE Citizens, Residents (with valid visa), and Tourists aged 18 years or older and
wishing to fish on the coasts of Abu Dhabi Emirate to apply for a recreational fishing license valid for
only one week. This license allows its holders to enjoy surf fishing using thread and hooks.
Service Structure Primary Sub
Primary Service Name Recreational Fishing Licenses
Required Documents None
Steps and Procedures
Customer submits the application through EAD e-Services Portal (https://eservices.ead.ae).
Customer submits the required documents for the service and pays the required fees.
Instant issuance of the electronic license and then closure of the service request.
Fees AED 30
Estimated Service
Delivery TimeInstantly
Service Relation to
other service Related Not Related
Target Audience & Beneficiaries of the
Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD007.2
Service Name Request for Issuance of Recreational Annual Fishing License
Service Description
This service allows UAE Citizens, Residents (with valid visa) to apply for a recreational fishing license
valid for only one year. This license allows its holders to enjoy their fishing hobbies on the beaches of
Abu Dhabi Emirate.
Service Structure Primary Sub
Primary Service Name Recreational Fishing Licenses
Required Documents None
Steps and Procedures
Customer submits the application through EAD e-Services Portal (https://eservices.ead.ae).
Customer pays the required fees.
Approval or rejection of the application by EAD Senior Management.
Instant issuance of the electronic license and Print and deliver the license to the customer, only if
the application is approved.
If the application is rejected, the customer will be notified through the preferred channel of
communication of the same.
Fees AED 120
Estimated Service
Delivery Time3 working days
Service Relation to
other service Related Not Related
Target Audience & Beneficiaries of the
Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD007.3
Service Name Request for Renewal of Recreational Annual Fishing License
Service DescriptionThis service allows UAE Citizens, Residents (with valid visa) to apply for renewal of recreational fishing
license for only one year.
Service Structure Primary Sub
Primary Service Name Recreational Fishing Licenses
Required Documents None
Steps and Procedures
Customer submits the application through EAD e-Services Portal (https://eservices.ead.ae).
Customer pays the required fees.
Approval or rejection of the application by EAD Senior Management.
Instant issuance of the electronic license and Print and deliver the license to the customer, only if
the application is approved.
If the application is rejected, the customer will be notified through the preferred channel of
communication of the same.
Fees AED 120
Estimated Service
Delivery TimeInstantly
Service Relation to
other service Related Not Related
Target Audience & Beneficiaries of the
Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD007.4
Service Name Request for Replacement of lost or damaged Recreational Annual Fishing License
Service DescriptionThis service allows UAE Citizens, Residents (with valid visa) to apply for a replacement of lost or
damaged annual recreational fishing license.
Service Structure Primary Sub
Primary Service Name Recreational Fishing Licenses
Required Documents None
Steps and Procedures
Customer submits the application through EAD e-Services Portal (https://eservices.ead.ae).
Customer pays the required fees.
Instant issuance of the electronic license and Print and deliver the license to the customer.
Fees AED 50
Estimated Service
Delivery TimeInstantly
Service Relation to
other service Related Not Related
Target Audience & Beneficiaries of the
Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD008.1
Service Name Request for Issuance of a New Aquaculture License
Service DescriptionThis service allows those who would like to establish farms for aquatic organisms such as fish,
crustaceans, molluscs, or marine plants for commercial reasons to apply for new aquaculture license.
Service Structure Primary Sub
Primary Service Name Aquaculture License
Required Documents
Feasibility Study
Environmental Impact Assessment
Location map
Draft design of the facility including the
buildings, basins, back reservoirs (their
numbers and dimensions / absorption and
discharge)
Draft design of the facility showing the
buildings, basins and reservoirs including the
numbers and dimensions, source of water, and
building / structure of absorption and discharge
Commercial License
Steps and Procedures
Customer submits the application to one of the Customer Service Offices or through EAD e-
Services Portal (https://eservices.ead.ae).
Customer submits the required documents for the service and pays the required fees.
EAD Customer Happiness Division receives the submitted application through the service delivery
channel and verify the accuracy and completeness of the data.
The concerned Sector / Division in EAD will review and study the application, conduct site
inspection, and then provide the necessary recommendations.
Approval or rejection of the application by EAD Senior Management.
If the application is approved, the license will be printed and delivered to the customer through one
of the Customer Service Offices and then the service request will be closed after confirmation of the
receipt of the same by the customer.
If the application is rejected, the customer will be notified through the preferred channel of
communication of the same and then the service request will be closed.
Fees AED 500
Estimated Service
Delivery Time5 Working days
Service Relation to
other service Related Not Related
Target Audience & Beneficiaries of the
Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD008.2
Service Name Request for the Renewal of Aquaculture License
Service DescriptionThis service allows owners of commercial aquaculture farms apply for renewal of their aquaculture
license.
Service Structure Primary Sub
Primary Service Name Aquaculture License
Required Documents
Feasibility Study
Environmental Impact Assessment
Location map
Draft design of the facility including the
buildings, basins, back reservoirs (their
numbers and dimensions / absorption and
discharge)
Draft design of the facility showing the
buildings, basins and reservoirs including the
numbers and dimensions, source of water, and
building / structure of absorption and discharge
Commercial License
Steps and Procedures
Customer submits the application to one of the Customer Service Offices or through EAD e-
Services Portal (https://eservices.ead.ae).
Customer submits the required documents for the service and pays the required fees.
EAD Customer Happiness Division receives the submitted application through the service delivery
channel and verify the accuracy and completeness of the data.
The concerned Sector / Division in EAD will review and study the application, conduct site
inspection, and then provide the necessary recommendations.
Approval or rejection of the application by EAD Senior Management.
If the application is approved, the license will be printed and delivered to the customer through one
of the Customer Service Offices and then the service request will be closed after confirmation of the
receipt of the same by the customer.
If the application is rejected, the customer will be notified through the preferred channel of
communication of the same and then the service request will be closed.
Fees AED 250
Estimated Service
Delivery Time5 Working days
Service Relation to
other service Related Not Related
Target Audience & Beneficiaries of the
Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD008.3
Service Name Request for Modification on Aquaculture License
Service DescriptionThis service allows owners of commercial aquaculture farms to apply for administrative or technical
modification on their aquaculture license.
Service Structure Primary Sub
Primary Service Name Aquaculture License
Required Documents
Feasibility Study
Environmental Impact Assessment
Location map
Draft design of the facility including the
buildings, basins, back reservoirs (their
numbers and dimensions / absorption and
discharge)
Draft design of the facility showing the
buildings, basins and reservoirs including the
numbers and dimensions, source of water, and
building / structure of absorption and discharge
Commercial License
Steps and Procedures
Customer submits the application to one of the Customer Service Offices or through EAD e-
Services Portal (https://eservices.ead.ae).
Customer submits the required documents for the service and pays the required fees.
EAD Customer Happiness Division receives the submitted application through the service delivery
channel and verify the accuracy and completeness of the data.
The concerned Sector / Division in EAD will review and study the application, conduct site
inspection, and then provide the necessary recommendations.
Approval or rejection of the application by EAD Senior Management.
If the application is approved, the license will be printed and delivered to the customer through one
of the Customer Service Offices and then the service request will be closed after confirmation of the
receipt of the same by the customer.
If the application is rejected, the customer will be notified through the preferred channel of
communication of the same and then the service request will be closed.
Fees AED 250
Estimated Service
Delivery Time5 Working days
Service Relation to
other service Related Not Related
Target Audience & Beneficiaries of the
Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD009.1
Service Name Request for Issuance of Environmental License for a New Commercial Facility
Service Description This service allows owners of facilities to apply for environmental license for a new commercial facility.
Service Structure Primary Sub
Primary Service Name Environmental License for Commercial Facilities
Required Documents
Letter from the project owner to EAD with
project details
Commercial License
Authorization letter to the person entitled to
sign on all the official documents submitted to
EAD
Signature authorization for the person entitled
to sign on official documents submitted to EAD
Detailed map with suitable map scale showing
the location -land boundaries - neighboring
activities
Steps and Procedures
Customer submits the application to one of the Customer Service Offices.
Customer submits the required documents for the service and pays the required fees.
EAD Customer Happiness Division receives the submitted application through the service delivery
channel and verify the accuracy and completeness of the data.
The concerned Sector / Division in EAD will review and study the application, conduct site
inspection, and then provide the necessary recommendations.
Approval or rejection of the application by EAD Senior Management.
If the application is approved, the license will be printed and delivered to the customer through one
of the Customer Service Offices and then the service request will be closed after confirmation of the
receipt of the same by the customer.
If the application is rejected, the customer will be notified through the preferred channel of
communication of the reasons and then the service request will be closed.
Fees AED 500
Estimated Service
Delivery Time10 Working days
Service Relation to
other service Related Not Related
Target Audience & Beneficiaries of the
Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD009.2
Service Name Request for Renewal of Environmental License for Commercial Facility
Service DescriptionThis service is provided to commercial facilities owners to renew their environmental license prior to its
expiry.
Service Structure Primary Sub
Primary Service Name Environmental License for Commercial Facilities
Required Documents
Service Application Form
Latest Commercial Facility Environmental
License issued by EAD
Commercial License
Passport or Emirates ID of the Owner
Renewal Request Letter from the Owner (with
the consent of the partners (if any))
Steps and Procedures
Customer submits the application to one of the Customer Service Offices.
Customer submits the required documents for the service and pays the required fees.
EAD Customer Happiness Division receives the submitted application through the service delivery
channel and verify the accuracy and completeness of the data.
The concerned Sector / Division in EAD will review and study the application, conduct site
inspection, and then provide the necessary recommendations.
Approval or rejection of the application by EAD Senior Management.
If the application is approved, the license will be printed and delivered to the customer through one
of the Customer Service Offices and then the service request will be closed after confirmation of the
receipt of the same by the customer.
If the application is rejected, the customer will be notified through the preferred channel of
communication of the reasons and then the service request will be closed.
Fees AED 250
Estimated Service
Delivery Time10 Working days
Service Relation to
other service Related Not Related
Target Audience & Beneficiaries of the
Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD009.3
Service Name Request for Modification on Environment License of Commercial Facility
Service Description
This service allows owners of commercial facilities to apply for administrative modification on their
environmental license such as change in the ownership, partners, or the trade name; and also apply for
technical modification such as changes on the activities, manufacturing operations, or auxiliary services,
including those important changes to one or more production elements consisting of raw materials,
equipment or the location of the facility, that might change the nature of the environmental impact caused by
the facility. Examples include addition of production lines, new activities, or modification to an existing
operation.
Service Structure Primary Sub
Primary Service Name Environmental License for Commercial Facilities
Required Documents
Service Application Form
Latest Commercial Facility Environmental
License issued by EAD
Commercial License
Passport or Emirates ID of the Owner
Amendment Request Letter from the Owner (with
the consent of the partners (if any))
Facility Layout (only for technical amendment)
Steps and Procedures
Customer submits the application to one of the Customer Service Offices.
Customer submits the required documents for the service and pays the required fees.
EAD Customer Happiness Division receives the submitted application through the service delivery
channel and verify the accuracy and completeness of the data.
The concerned Sector / Division in EAD will review and study the application, conduct site inspection,
and then provide the necessary recommendations.
If the requested modification is administrative, then the license will be printed and delivered to the
customer through one of the Customer Service Offices, and then the service request will be closed after
confirmation of the receipt of the license by the customer.
If the requested modification is technical, then EAD Senior Management decision will be taken to either
Approve or Reject.
If the application is approved, the License will be printed and delivered to the customer through one of
the Customer Service Offices and then the service request will be closed after confirmation of the receipt
of the license by the customer.
If the application is rejected, the customer will be notified through the preferred channel of
communication of the reasons, and then the service request will be closed.
Fees AED 250
Estimated Service
Delivery Time10 Working days
Service Relation to
other service Related Not Related
Target Audience & Beneficiaries of
the Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government
Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD009.4
Service Name Request for Issuance of Environmental License to Commission a Commercial Facility
Service DescriptionThis service allows owners of facilities to apply for an environmental license after completion of
construction work and prior to commissioning operations.
Service Structure Primary Sub
Primary Service Name Environmental License for Commercial Facilities
Required Documents
Service Application Form
Latest Commercial Facility Environmental
License issued by EAD
Commercial License
Passport or Emirates ID of the Owner
Request Letter to commission a facility from
the Owner (with the consent of the partners (if
any)
Steps and Procedures
Customer submits the application to one of the Customer Service Offices.
Customer submits the required documents for the service and pays the required fees.
EAD Customer Happiness Division receives the submitted application through the service delivery
channel and verify the accuracy and completeness of the data.
The concerned Sector / Division in EAD will review and study the application, conduct site
inspection, and then provide the necessary recommendations.
Approval or rejection of the application by EAD Senior Management.
If the application is approved, the license will be printed and delivered to the customer through one
of the Customer Service Offices and then the service request will be closed after confirmation of the
receipt of the same by the customer.
If the application is rejected, the customer will be notified through the preferred channel of
communication of the reasons and then the service request will be closed.
Fees AED 250
Estimated Service
Delivery Time10 Working days
Service Relation to
other service Related Not Related
Target Audience & Beneficiaries of the
Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD009.5
Service Name Request for Cancellation of Environmental License for Commercial Facility
Service Description
This service allows owners of facilities to apply for cancellation of their environmental licenses. The
application must include a description of the environmental status of the land that was operated by the
facility, including monitoring data and previous treatment or rehabilitation activities.
Service Structure Primary Sub
Primary Service Name Environmental License for Commercial Facilities
Required Documents
Service Application Form
Latest Commercial Facility Environmental
License issued by EAD
Commercial License
Request letter to Cancel the License from the
Owner (with the consent of the partners (if
any)
Steps and Procedures
Customer submits the application to one of the Customer Service Offices or through EAD e-
Services Portal (https://eservices.ead.ae).
Customer submits the required documents for the service and pays the required fees.
EAD Customer Happiness Division receives the submitted application through the service delivery
channel and verify the accuracy and completeness of the data.
The concerned Sector / Division in EAD will review and study the application, conduct site
inspection (if needed), and then provide the necessary recommendations.
If Environmental Study is required, the customer must submit the required study, which EAD will
review and decide on within 30 working days. The license will be cancelled only if all required
environmental studies are approved (if any) and the customer will be notified through the preferred
channel of communication of the same, and then the service request will be closed.
If no Environmental Study required, the license will be cancelled and the customer will be notified
through the preferred channel of communication of the reasons, and then the service request will be
closed.
Fees AED 250
Estimated Service
Delivery Time10 Working days
Service Relation to
other service Related Not Related
Target Audience & Beneficiaries of the
Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD010.1
Service Name Request for Issuance of Clearance Certificate for EAD Properties Damage on Main Roads
Service DescriptionThis service allows individuals to obtain a clearance certificate that can be presented to the police
department in case of damage to EAD property on highways due to accidents.
Service Structure Primary Sub
Primary Service Name Clearance Certificate
Required Documents
Vehicle Registration
Original Accident Report from the Police
Driving License
Steps and Procedures
Customer submits the application along with the required documents to one of the Customer
Service Offices.
Customer Happiness Division in EAD receives the submitted application through the service
delivery channel and verify the accuracy and completeness of the data.
Assess the damages caused by the accident and visit the location of the accident (if required) by
EAD concerned Sector / Division.
Customer pays the required fees as specified in the damage assessment report issued by EAD.
Print and deliver the Certificate to the customer through one of the Customer Service Offices and
close the service request after confirmation of the receipt of the Certificate by the customer.
Fees Fees based on damage assessment report
Estimated Service
Delivery Time5 Working days
Service Relation to
other service Related Not Related
Target Audience & Beneficiaries of the
Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD011.1
Service Name Request for Issuance of Environmental License for New Animal Production Farm
Service DescriptionThis service allows those who want to breed cattle or poultry for commercial purposes to apply for an
environmental license for a new animal production farm.
Service Structure Primary Sub
Primary Service Name Environmental License for Animal Production Farms
Required Documents
Letter from the project owner to EAD with project
details
Commercial License
Authorization letter to the person entitled to sign
on all the official documents submitted to EAD
Signature authorization for the person entitled to
sign on official documents submitted to EAD
Detailed map with suitable map scale showing
the location -land boundaries - neighboring
activities
Approval from Abu Dhabi Food Control Authority
and Waste Management Center (Tadweer)
Steps and Procedures
Customer submits the application to one of the Customer Service Offices.
Customer submits the required documents for the service and pays the required fees.
EAD Customer Happiness Division receives the submitted application through the service delivery
channel and verify the accuracy and completeness of the data.
The concerned Sector / Division in EAD will review and study the application, conduct site inspection,
and then provide the necessary recommendations.
EAD Senior Management decision will be taken to either Approve, Reject, or Request for
Environmental Study.
If the application is approved, the License will be printed and delivered to the customer through one of
the Customer Service Offices and then the service request will be closed after confirmation of the
receipt of the license by the customer.
In case of Request for Environmental Study, the customer must submit the required study, which EAD
will review and decide on within 30 working days. The service request will be closed only if all required
environmental studies are approved (if any) and after confirmation of the receipt of the license by the
customer.
If the application is rejected, the customer will be notified through the preferred channel of
communication of the reasons, and then the service request will be closed.
Fees AED 500
Estimated Service
Delivery Time10 Working days
Service Relation to
other service Related Not Related
Target Audience & Beneficiaries of
the Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government
Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD011.2
Service Name Request for Renewal of Environmental License for Animal Production Farm
Service DescriptionThis service allows farm owners to apply for renewal of their environmental license of animal production
farm.
Service Structure Primary Sub
Primary Service Name Environmental License for Animal Production Farms
Required Documents
Latest Animal Production Farm Environmental
License issued by EAD
Commercial License
Authorization letter to the person entitled to
sign on all the official documents submitted to
EAD
Signature authorization for the person entitled
to sign on official documents submitted to EAD
Steps and Procedures
Customer submits the application to one of the Customer Service Offices.
Customer submits the required documents for the service and pays the required fees.
EAD Customer Happiness Division receives the submitted application through the service delivery
channel and verify the accuracy and completeness of the data.
The concerned Sector / Division in EAD will review and study the application, conduct site
inspection, and then provide the necessary recommendations.
Approval or rejection of the application by EAD Senior Management.
If the application is approved, the License will be printed and delivered to the customer through one
of the Customer Service Offices and then the service request will be closed after confirmation of the
receipt of the license by the customer.
If the application is rejected, the customer will be notified through the preferred channel of
communication of the reasons, and then the service request will be closed.
Fees AED 250
Estimated Service
Delivery Time10 Working days
Service Relation to
other service Related Not Related
Target Audience & Beneficiaries of the
Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD011.3
Service Name Request for Modification on Environmental License for Animal Production Farm
Service Description
This service allows farm owners to apply for an administrative modification such as change in farm ownership or farm
name; and also apply for technical modifications such as changes on the activities, production operations, or auxiliary
services, including those important changes to one or more production elements consisting of, equipment, types or
numbers of animals, or the location of the farm, that might change the nature of the environmental impact caused by
the facility.
Service Structure Primary Sub
Primary Service Name Environmental License for Animal Production Farms
Required Documents
Latest Animal Production Farm Environmental License
issued by EAD
Commercial License
Authorization letter to the person entitled to sign on all
the official documents submitted to EAD
Signature authorization for the person entitled to
sign on official documents submitted to EAD
Detailed map with suitable map scale showing the
location -land boundaries - neighboring activities
Amendment Request Letter from the owner (with
consent of the partners (if any)
Steps and
Procedures
Customer submits the application to one of the Customer Service Offices.
Customer submits the required documents for the service and pays the required fees.
EAD Customer Happiness Division receives the submitted application through the service delivery channel and
verify the accuracy and completeness of the data.
The concerned Sector / Division in EAD will review and study the application, conduct site inspection, and then
provide the necessary recommendations.
If the requested modification is administrative, then the license will be printed and delivered to the customer
through one of the Customer Service Offices, and then the service request will be closed after confirmation of the
receipt of the license by the customer.
If the requested modification is technical, then EAD Senior Management decision will be taken to either Approve,
Reject, or Request for Environmental Study.
If the application is approved, the License will be printed and delivered to the customer through one of the
Customer Service Offices and then the service request will be closed after confirmation of the receipt of the
license by the customer.
In case of Request for Environmental Study, the customer must submit the required study, which EAD will review
and decide on within 30 working days. The service request will be closed only if all required environmental studies
are approved (if any) and after confirmation of the receipt of the license by the customer.
If the application is rejected, the customer will be notified through the preferred channel of communication of the
reasons, and then the service request will be closed.
Fees AED 250
Estimated Service
Delivery Time10 Working days
Service Relation to
other service Related Not Related
Target Audience & Beneficiaries of
the Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD011.4
Service Name Request for Cancellation of Environmental License for Animal Production Farm
Service Description
This service allows farm owners to apply for cancellation of their environmental licenses of animal
production farm. The application must include a description of the environmental status of the land that
was operated by the facility, including monitoring data and previous treatment or rehabilitation activities.
Service Structure Primary Sub
Primary Service Name Environmental License for Animal Production Farms
Required Documents
Latest Commercial Facility Environmental
License issued by EAD
Commercial License
Request letter to Cancel the license from the
Owner (with the consent of the partners (if
any)
Steps and Procedures
Customer submits the application to one of the Customer Service Offices.
Customer submits the required documents for the service and pays the required fees.
EAD Customer Happiness Division receives the submitted application through the service delivery
channel and verify the accuracy and completeness of the data.
The concerned Sector / Division in EAD will review and study the application, conduct site
inspection, and then provide the necessary recommendations.
If Environmental Study is required, the customer must submit the required study, which EAD will
review and decide on within 30 working days. The license will be cancelled only if all required
environmental studies are approved (if any) and the customer will be notified through the preferred
channel of communication of the same, and then the service request will be closed.
If no Environmental Study required, the license will be cancelled and the customer will be notified
through the preferred channel of communication of the reasons, and then the service request will be
closed.
Fees AED 250
Estimated Service
Delivery Time10 Working days
Service Relation to
other service Related Not Related
Target Audience & Beneficiaries of the
Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD012.1
Service Name Request for Issuance of a Permit for Mangrove Planting
Service Description
Any mangrove planting project in Abu Dhabi needs a No Objection Certificate (NOC) from the EAD. EAD
reviews and evaluates the mangroves planting plan. There are two types of approval: the first is to
decrease the effects of a development project; the second is an NOC to plant the mangroves as a
separate project.
Service Structure Primary Sub
Primary Service Name Permits for Native Trees Plantation and Translocation
Required Documents
Letter from Project Proponent
Site Map (Georeferenced) and with file
extensions (pdf, gif, jpg, or kmz)
GPS Coordinates
No Objection Letter from the Land owner in
case the applicant is not the owner
Letter of Delegation
Commercial License
Mangrove Planting Management Plan
Steps and Procedures
Customer submits the application through EAD e-Services Portal (https://eservices.ead.ae).
Customer submits the required documents for the service.
EAD Customer Happiness Division receives the submitted application through the service delivery
channel and verify the accuracy and completeness of the data.
The concerned Sector / Division in EAD will review and study the application, conduct site inspection
(if needed), and then provide the necessary recommendations.
Approval or rejection of the application by EAD Senior Management.
If the application is approved, the Permit will be printed and delivered to the customer through one of
the Customer Service Offices and then the service request will be closed after confirmation of the
receipt of the Permit by the customer.
If the application is rejected, the customer will be notified through the preferred channel of
communication of the same, and then the service request will be closed.
Fees N/A
Estimated Service
Delivery Time30 Working days
Service Relation to
other service Related Not Related
Target Audience & Beneficiaries of the
Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD012.2
Service Name Request for Renewal of a Mangroves Planting Permit
Service DescriptionThis service allows companies and individuals to apply for renewal of their existing mangroves
plantation permit
Service Structure Primary Sub
Primary Service Name Permits for Native Trees Plantation and Translocation
Required Documents
Latest Mangrove Planting Permit issued by
EAD
Report on the progress of the project
Steps and Procedures
Customer submits the application through EAD e-Services Portal (https://eservices.ead.ae).
Customer submits the required documents for the service.
EAD Customer Happiness Division receives the submitted application through the service delivery
channel and verify the accuracy and completeness of the data.
Approval or rejection of the application by EAD Senior Management.
If the application is approved, the Permit will be printed and delivered to the customer through one
of the Customer Service Offices and then the service request will be closed after confirmation of the
receipt of the Permit by the customer.
If the application is rejected, the customer will be notified through the preferred channel of
communication of the same, and then the service request will be closed.
Fees N/A
Estimated Service
Delivery Time30 Working days
Service Relation to
other service Related Not Related
Target Audience & Beneficiaries of the
Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD012.3
Service Name Request for Modification of a Mangroves Planting Permit
Service DescriptionThis service allows companies and individuals to apply for modification on their existing mangroves
plantation permit
Service Structure Primary Sub
Primary Service Name Permits for Native Trees Plantation and Translocation
Required Documents
Latest Mangrove Planting Permit issued by
EAD
Letter from Project Proponent
Site Map (Georeferenced) and with file
extensions (pdf, gif, jpg, or kmz)
GPS Coordinates
Mangrove Planting Management Plan
No Objection Letter from the Land owner in
case the applicant is not the owner
Letter of Delegation
Commercial License
Steps and Procedures
Customer submits the application through EAD e-Services Portal (https://eservices.ead.ae).
Customer submits the required documents for the service.
EAD Customer Happiness Division receives the submitted application through the service delivery
channel and verify the accuracy and completeness of the data.
Approval or Rejection of the application by EAD Senior Management
If the application is approved, the Permit will be printed and delivered to the customer through one
of the Customer Service Offices and then the service request will be closed after confirmation of the
receipt of the Permit by the customer.
If the application is rejected, the customer will be notified through the preferred channel of
communication of the same, and then the service request will be closed.
Fees N/A
Estimated Service
Delivery Time30 Working days
Service Relation to
other service Related Not Related
Target Audience & Beneficiaries of the
Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD012.4
Service Name Request for Issuance of a Permit for trees translocation
Service Description
This service allows anyone who has native trees within his or her own land to apply for a permit to
translocate these trees. The Environment Agency - Abu Dhabi approves the translocation of native
trees (Ghaf, Sidr, and Samer Acacia only) and not to cut them, and then re-planting them in designated
government owned forest which is nearby the land.
Service Structure Primary Sub
Primary Service Name Permits for Native Trees Plantation and Translocation
Required Documents
Letter from Project Proponent (in case the
applicant is not the owner)
Site affection plan and Georeferenced Site
Map
Photos of all the trees to be relocated
Previous license of the project / land or
Ownership deed document of the land
Number of trees to be relocation
Steps and Procedures
Customer submits the application along with the required documents to one of the customer service
offices or through the email ([email protected]).
Customer submits the required documents for the service.
EAD Customer Happiness Division receives the submitted application through the service delivery
channel and verify the accuracy and completeness of the data.
Approval or rejection of the application by EAD Senior Management.
If the application is approved, the conditions of approval will be sent to the customer by email and
the service request will be closed after confirmation of the receipt of the same by the customer.
If the application is rejected, the customer will be notified through the preferred channel of
communication of the same, and then the service request will be closed.
Fees N/A
Estimated Service
Delivery Time30 Working days
Service Relation to
other service Related Not Related
Target Audience & Beneficiaries of the
Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax
Service Identification Card
Service Code EAD013.1
Service Name Request for Issuance of Scientific Research Permit
Service Description
This service allows those who are interested to conduct scientific research (which may or may not
include specimen collection) on the environment and wildlife of Abu Dhabi Emirate to apply for a permit.
The Agency approves the application only after ensuring that the research does not harm the
environment, is conducted according to standardized scientific methodologies, and serves a scientific
purpose.
Service Structure Primary Sub
Primary Service Name Permits for Scientific Environmental Research
Required Documents
Completed Application form
Georeferenced map of study site including all
sampling locations
Letter of collaboration with local institution (for
international non resident researchers)
Emirates ID and Passport of principal
researcher and all research collaborators
involved in the project
Steps and Procedures
Customer submits the application along with the required documents to one of the customer service
offices or through the email ([email protected]) after downloading the application form and
technical guidelines from EAD website (https://www.ead.ae/Pages/our-services/researchers.aspx).
EAD Customer Happiness Division receives the submitted application through the service delivery
channel and verify the accuracy and completeness of the data.
Approval or rejection of the application by EAD Senior Management.
If the application is approved, the Permit will be printed and delivered to the customer through one
of the Customer Service Offices and then the service request will be closed after confirmation of the
receipt of the Permit by the customer.
If the application is rejected, the customer will be notified through the preferred channel of
communication of the reasons, and then the service request will be closed.
Fees N/A
Estimated Service
Delivery Time30 Working days
Service Relation to
other service Related Not Related
Target Audience & Beneficiaries of the
Services
Individuals
UAE Nationals
Residents
Visitors
Business Sector
Companies and Private
Institutions
Government Sector
Local Government Entities
Service Delivery Channels
EAD Electronic Services Portal
(https://eservices.ead.ae)
Centers for Integrated Government
Services (Face-to-Face)
Contact Center
Smart Mobile Application
Electronic Mail
Kiosks
IVR
Fax