Exploit the full power of ServiceNow for a better understanding of increasingly complex data centers.

Combine two cutting-edge solutions for infrastructure optimization, more effective cloud migrations and

software asset management

ServiceNow

for

INTRODUCTION

Certified by ServiceNow, iQSonar is an agentless, best-of-breed

discovery and dependency solution used in large-scale data

centers. It automates the process of collecting in-depth data

about hardware and software relationships across the pool of

compute, storage and network resources, which is critical for

supporting the growing volume and complexity of enterprise

applications.

The data from iQSonar enhances the ServiceNow platform and

helps organizations in a number of ways:

• Managing and reducing costs through IT transformation

and data center consolidation

• Migrating to cloud service architectures

• Managing license compliance positions for enterprise

applications deployed in the data center

AGILE SOLUTION FOR THE AGILE DATA CENTER

The proliferation of applications and cloud-based services

makes it much harder for organizations to manage and

optimize the data center.

Technology integration costs

are constantly rising to meet

the requirements of this

disruptive change, resulting

in web-scale architectures –

driven by virtualization and

clustering technologies – that

make the process of data

center discovery much more

challenging.

Compounding the problem is the need to scale and keep up

with the extending boundaries of the modern enterprise,

adapting to restrictions introduced by network architecture,

different business units and an ever-growing volume of network

devices. Processes and systems designed years ago are no

longer equipped or adaptable to this new world of agile IT.

Inaccurate or incomplete data limits the ability to effectively

optimize operations or execute IT strategies, leading to higher

risks and costs. The enterprise ultimately needs to adopt a

bi-modal approach to IT management that bridges the existing

deployment architectures of today with the dynamic agile

architectures of the future.

Certified by ServiceNow, iQSonar is an agentless, best-of-breed discovery and dependency solution used in large-scale data centers. It automates the process of collecting in-depth data about hardware and software relationships across the pool of compute, storage and network resources, which is critical for supporting the growing volume and complexity of enterprise applications.

HOW IT WORKS

iQSonar uses IP-based discovery to find and

scan devices and applications, gathering detailed

information and mapping dependencies around

hardware, operating systems, clustering and

virtualization technologies.

Providing a complete picture of multi-level

relationships and associated asset classes, the

discovery and inventory data is cleansed and

checked for accuracy. A central repository contains

all operational meta-data and a full inventory of

assets, hardware/software topologies and relationship

dependencies that can be readily shared with

ServiceNow.

Using an integration plug-in, iQSonar populates the

ServiceNow CMDB providing a rich source of data

for use in ServiceNow process models. The iQSonar

discovered data can be aggregated and consumed

by all ServiceNow developed processes such as asset

registries and license management applications.

ROLE OF THE CMDB

At the heart of this disruptive change is the Configuration

Management Database (CMDB). The CMDB’s most

important role is to integrate IT data for operations

and planning purposes and provide the context for

understanding the broader IT landscape, enabling

enterprises to be more agile in the delivery and support

of new business applications and drive greater cost

savings and efficiencies.

The CMDB needs to capture the complex hardware/

software relationships and dependencies underlying data

center infrastructure, covering industry-leading operating

systems (Windows, Unix, Linux), network and storage

devices, and clustering and virtualization technologies.

iQSonar has unique scope and discovery capabilities

that gathers more complete and accurate data to

populate the CMDB. It is a best-of-breed, out-of-the-

box discovery and dependency mapping solution that

exploits the power of ServiceNow functionality. By

populating ServiceNow’s CMDB with a rich and accurate

source of data, it covers the complex relationships and

dependencies that underpin data center infrastructure.

For more information or to contact us, visit www.iquate.com Copyright © 2016 iQuate Ltd. iQuate is a registered trademark of iQuate Ltd. All other brand or product names are trademarks of their respective holders.

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EXPLOIT THE FULL POWER OF SERVICENOW

The integration of two cutting-edge solutions empowers

organizations with valuable insights that lead to more informed

decision-making. It drives immediate savings by removing waste;

improves license management positions – avoiding costly audits

– and helps control IT costs. Overall, it sets organizations on

course for a highly optimized IT environment.

Integrating iQSonar data with ServiceNow gives unparalleled

visibility of complex dependencies and their context in relation

to virtual machines and the underlying infrastructure that aligns

with the changing demands of their application workloads.

Using iQSonar data to expose relationships between the

CMDB CIs, ServiceNow will identify and manage infrastructure

components and their relationships, including cluster-node

members, virtual machine guests and associated hosts,

database hosting with associated catalogs and many others.

The combination of iQSonar and ServiceNow enables

enterprises to harness the full power of the CMDB. Integration

is seamless, with no modification needed to support CMDB

population in the majority of ServiceNow deployments. The

integration uses the standard CMDB hierarchy of objects to

ensure the full complexity of CMDB elements is enabled.

Perfect Partnership

iQSonar and ServiceNow

Populate the CMDB with

accurate and in-depth data

to deliver management and

operational benefits:

• IT transformation – before

you modify applications you

need to understand their

dependencies and the likely

impact of any changes.

• Software license

compliance and

optimization – mitigate the

risks of software audits with

a deeper understanding

of assets across clusters

and virtualized platforms

that make licensing metrics

more complicated.

• Cloud management

– identify application

and infrastructure

dependencies for clarity

on what will work best in

the cloud, and extend your

discovery capabilities to

encompass hybrid estates.