Norman Food and

ShelterYellow Group

Who? Connor Parker, Hannah Eckeberger,

Chris Wright, Ally Howey, David

Motsenbocker, Lindsey Kerby and Ashley

Carter.

Where? Food and Shelter for Friends

When? April 16th, 2015

Who/Where/When

During our time at the shelter we spent

time helping in the kitchen as well as

outside.

We also restocked

the pantry and took

out trash and boxes.

What Happened?

Facts About Food and Shelter“Food and Shelter operates a 13 unit shelter program for long-term supportive living.

These units are specifically for families with minor children. Families who qualify can

stay up to 2 years with the assistance and support of a case manager who will develop an

individualized plan for services. There is no cost to residents. We consider the work

each family is doing to better themselves as their rent payment.

—Our day shelter is open 8:00 a.m. until 5:00 p.m. We often expand these hours during

extreme weather months. Cleveland County is home to many women, children and men

who live on the streets, in their cars or in camp-sites around town.

—For those individuals and families we offer a day shelter complete with bathrooms,

showers, laundry facilities, television, books, music and games. We provide extensive

case management services to this group so living on the street is no longer their only

option. ”

—

-Social behavior is the result of an

exchange process

-Maximize benefits and minimize costs.

-If there are more risks than there are

benefits, the relationship will be

abandoned

Social Exchange Theory

—Once we arrived at the shelter we were very uncertain about what we should

do because the lady who was in charge was busy making breakfast

—Finally she told us to organize the pantry, not any specific way, just to

organize it and restock it. After we started working the uncertainty began to

reduce because we felt comfortable with the task at hand and got to know

the kitchen staff better

—Uncertainty reduction theory occurs by questioning new acquaintances in

attempt to gather information and that’s how we began to figure out what

the shelter needed us to do.

Uncertainty Reduction Theory

❏McGregor developed X&Y

❏ X❏ dislike and avoid work

❏ desire security

❏ Y❏ enjoy job

❏ seek responsibility

❏ Z- Ouchi❏ combination of X&Y

Theory X, Y, Z

❏Had fun doing it

❏ Kept going back for more tasks

Theory Y

● Problems: o Broken Dressing Bottle

o Rearrange Pantry due to lack of space

o Not enough volunteers before we came

o Not enough food for everyone unless time

limit was set

Problem Solving

Findings

● Excitement from the visitors

● Happy to have help

● Sense of community

● Ties to the university

Noland, C. (2014). Teaching Theory X and Theory Y in Organizational Communication.

Communication Teacher, 145-149.

Retrieved from: http://www.homelessshelterdirectory.org/cgi-bin/id/shelter.cgi?shelter=13945

DeVito, J. A. (2011). Interpersonal Messages: Communication and Relationship Skills. (2. Edition, Ed.) Pearson Allyn

&

Bacon.

Harris, T. E., & Sherbloom, J. C. (2011). Small Group and Team Communication. (5. Edition, Ed.) Pearson Allyn &

Bacon.

References