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Courtesy of the

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Service Level

Agreements – The Same for Every

Customer?

SPHomeRun.com

When You Put

Service Level

Agreements in

Place with Your

Clients,

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Do You Agree to

the Same Terms

With All of Them?

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Client Networks

are All Different

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Take a Minute to

Think About All of

the Different Client

Networks that Your

Company Supports

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Is it Really Fair to

Agree to the

Same Service

Level Agreements

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With the Owners

of All of These

Networks?

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Designing

Service Level

Agreements

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SPHomeRun.com

Have an Open

Dialog with Your

Clients, Where You

Make it Clear What

They Can Expect

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From the Network

They Have

Charged You

with Looking After

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One Size Does

NOT Fit All

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How Do You

Design Your

Service Level

Agreements?

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Share Your

Methods in the

Comments Box

Below

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