service leadership 6-16-12

7/30/2019 Service Leadership 6-16-12

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SERVICE

LEADERSHIP

Connections In Service Training

June 16, 2012


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The Spirit of Work

How does your spirituality find

expression in mentoring, in your

attitude about your mentee, inyour relationships with their

families, case manager and

others?


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Leadership

The skill of influencing

people to workenthusiastically toward goals

identified as being for thecommon good.


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Authority

The skill of getting people

to willinglydo your willbecause of your personal

influence.


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Power

The ability to force or

coerce someone to do yourwill, even if they would

choose not to, because ofyour position or your might.


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When do we use power?

We resort to using power in

a relationship when we

dont have any authority,either because it has

broken down or becausewe never had it to begin

with.


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Mentors are Volunteers

You can rent their hands,

arms, legs and backs, but

their hearts, minds,commitment, creativity and

ideas must be volunteered.


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Leading with Authority

Think of a person in your life, living

or dead, who has led you with

authority; someone for whom youwould walk through walls.

List the qualities of character thatthis person possessed or

possesses.


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Leaders Need Vision

Leadership, going out ahead to

show the way, requires openness

to inspiration.The leader needs to see clearly

what is out therea goal, a dream,

a visionary concept.


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VISION

Start with a vision that is

bigger than you are. Servant

leadership starts with a visionand ends with a servant heart

that helps people live

according to that vision.


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The Old Paradigm

CEO

EXECUTIVE

TEAM

DIVISION DIRECTORS

PROGRAM STAFF

Mentors

MENTEES


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Servant Leadership Paradigm

CEO

EXECUTIVE

TEAM

DIVISION DIRECTORS

PROGRAM STAFF

MENTORS

MENTEES


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Changing Your Focus

Concentrate on meeting the

needs of your volunteers so they

can concentrate on the needs ofthe clients (mentees).

But, how do you know what

people need to succeed?


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MASLOWS HIERARCHY OF

HUMAN NEEDS

Actualization

Self-Esteem

Belonging & Love

Safety & Security

Food, Water, Shelter

Self-


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Leadership is

not about controlling people; its aboutcaring for people.

not about being boss; its about being

present for people and building acommunity at work.

not about holding on to territory; its

about letting go of ego, bringing yourspirit with you; being your best and mostauthentic self.


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Leadership is

less concerned with pep talks and

more concerned with creating an

environment in which people can feel

good about themselves, can findmeaning in their life, and can bring their

spirits to others.

largely a matter of paying attention.

about love.


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SERVICE

There is no higher religion

than human service. To work

for the common good is thegreatest creed.

Woodrow Wilson, 28th president

of US (1856 - 1924)


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Service...Giving what you don't have to give.

Giving when you don't need to give.

Giving because you want to give.Damien Hess


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Agape Love

Not a feeling

Agape Love is a verb describing

behavior

Love is as love does

Love is always built on WILL


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LEADERSHIP MODEL

AGAPE -LOVE

SERVICE & SACRIFICE

AUTHORITY

LEADERSHIP

WILL


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WILL

INTENTIONS ACTIONS = SQUAT

INTENTIONS + ACTIONS = WILL

Ken Blanchard, The One Minute Manager

It is only when our actions are aligned with

our intentions that we become congruentpeople and capable of leadership.


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What is Love?

Patience showing self-control

Kindness giving attention,

appreciation and encouragement

Humility being authentic without

pretense or arrogance

Respectfulness treating others asimportant people


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Elements of Love

Selflessness meeting the needs ofothers

Forgiveness giving up resentment

when wrongedHonesty being free from deception

Commitment sticking to yourchoices

Results: Service & Sacrifice settingaside you own wants and needs;seeking the greatest good for others


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Effective Leadership

The key to leadership is

accomplishing tasks while

building relationships.Effective leaders find the

balance between task andrelationship orientation.


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Servant-First

Servant Leadership begins with the

natural feeling that one wants to serve;

to take care of other peoples highest

priority needs.

Do those you meet grow as persons

because of their association with you?


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Five Ways of Being

Be Authentic

Be Vulnerable

Be Accepting

Be Present

Be Useful


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Be Authentic

Be who you are.

Be the same person in every

circumstance.

Hold to the same values in every role

you have.

Always be your real self.


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Be Vulnerable

Be honest with your feelings in the

context of your mentoring.

Be open with your doubts and fears and

concerns about the situation.

Be able to admit mistakes.

Being vulnerable takes a great deal of

courage.


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Be Accepting

Embrace disagreement as a human part

of the process of mentoring.

Accept ideas, not without reflection, but

as valid for discussion and review.

Focus on the ideas, not on the person

who presents them.

Even if you end up rejecting an idea,

accept the person.


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Be Present

Have your whole self available to thementee.

Be available to others as your respond

to the problems and challenges of teammembers.

Think about itconcentrate on it.

If you remain centered and grounded,others will be more assured andconfident.


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Be Useful

Be a resource to your mentee.

Listen, question, encourage, coach,teach, model.

Ask: What do you think we shoulddo?

Build a team. Give them the toolsthey need to make properdecisions.


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How do I become a Servant

Leader?Think about the concepts and discuss

them with others.

Make a decision to be a servant in

every situation.

Enter each day thoughtfully solitude

and prayer may be helpful.

Keep in touch with truth-tellers who

can keep you headed in the right

direction.

service leadership 6-16-12

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