service jam la 2013 // day 2

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Day 2 Saturday, March 2nd

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Page 1: Service Jam LA 2013 // Day 2

Day 2Saturday, March 2nd

Page 2: Service Jam LA 2013 // Day 2

@GSJLosAngeles #GSJ13

Page 3: Service Jam LA 2013 // Day 2

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Page 4: Service Jam LA 2013 // Day 2

9:00 AM9:15 AM9:30 AM

10:00 AM12:00 PM2:00 PM4:30 PM6:00 PM6:30 PM9:30 PM

Day 2 (Saturday, March 2nd)

Check-in,Quick Overview & “Design Methods for Synthesis & Ideation”“Prototyping Techniques”Group Work - Field ResearchLunch providedMentor check-ins Twin Jam feedback session with the Minneapolis Jam (10 minutes)“Tips for Making Great Videos”Mentor check-ins Doors closed

Page 5: Service Jam LA 2013 // Day 2

5 ;

planet.globalservicejam.org

Register by 3pm Today!

Page 6: Service Jam LA 2013 // Day 2

Formal Check-ins

2 Check-Ins Today (2PM & 6:30PM)

Sign Up Sheet

These are mandatory

Show something tangible!

10 min total for pitch & feedback (aim for 3-5 min pitch)

Page 7: Service Jam LA 2013 // Day 2

Say Hi to Twin Jam 4:30 PM

Page 8: Service Jam LA 2013 // Day 2

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CRASH COURSE #2Design Methods for Synthesis & IdeationChristina Tran

Page 9: Service Jam LA 2013 // Day 2

Field Research Preparation

Who are you going to talk to?

Where are you going to go?

What questions will you ask?

What roles are you going to play? (Interviewer, Notetaker,

Photographer)

Page 10: Service Jam LA 2013 // Day 2

Research PrepWhen and how?

JamJourney

Explore the theme

Early Jam

Test first concept

Mid Jam

Street cred

Late Jam

PurposeUnderstand local issues to

inform your design.

How?This is about knowing the

people you meet. What do you do for a living? What is your

family like? Day to day activities? What are your

dreams and aspirations? What bothers you?

What to do with the results

Collect the answers, then reflecte as a group to draw out insights which will inform your first prototype to address the

possibilities and problems raised.

PurposeUnderstand how people interact with your design.

How?Walk them through your

prototype, in a show and tell. Have a conversation about

what they think of it, what they like and what they would

change.

What to do with the results

Collect the answers, then use them to refine your prototype

for the final presentation.

PurposeUnderstand how people

respond to your idea before you invest a lot in it.

How?Describe or walk them through

a basic prototype, in a show and tell. Have a conversation

about what they think of it, what they like and what they

would change.

What to do with the results

Collect the answers, then use them to refine your prototype.

Page 11: Service Jam LA 2013 // Day 2

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CRASH COURSE #3Prototyping TechniquesTara Greer & Luke Stiles

Page 12: Service Jam LA 2013 // Day 2

Rapid Field Research Tips

Always ask why!

Observe actions as well as words

Document everything

Switch roles: Take turns as talker, notetaker, photographer

Debrief as a team ASAP and capture it all on paper.

Page 13: Service Jam LA 2013 // Day 2

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CRASH COURSE #4Tips for Creating Great VideosVictor Solis & Steven Wasserman