service innovation policy a uk perspective pp 27.september 2011.pdf · 2016-03-29 · service...
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Service Innovation Policy
A UK Perspective
Allan Mayo
Services Policy Unit
Dept for Business
KnowINNO
R&D and Innovation in Services
Paris, 27 September 2011
2
UK output and employment has shifted away from
manufacturing towards knowledge services
-2 -1 0 1 2 3 4
Other Manufacturing (2.6%)
Metal, Plastic And Non-Mineral Products (2.4%)
Food, Beverages, Tobacco Manufacture (1.6%)
Building And Repairing Of Ships And Boats (0.1%)
Industrial Machinery And Transport Equipment (2.1%)
ICT, Precision Instruments And Aerospace (1.3%)
Chemicals (0.7%)
Pharmaceuticals (0.8%)
Transport, Storage And Distribution (10.7%)
Agriculture, Forestry & Fishing (0.8%)
Utilities (2.4%)
Real Estate Activities (9.2%)
Hotels And Restaurants (2.8%)
Retail (5.3%)
Public Admin. And Defence (5.0%)
Other Community, Social And Personal Services (3.9%)
Mining And Quarrying (2.9%)
Construction (6.3%)
Post And Telecommunications (2.5%)
Research And Development (0.4%)
Renting Of Machinery And Equipment (1.0%)
Education (5.9%)
Computer and Related Activities (3.1%)
Health And Social Work (7.3%)
Other Business Services (9.8%)
Financial Services (9.1%)
Lo
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change in share between 1998 and 2008 (percentage points)
Workforce Jobs
GVA
Share of UK GVA
3
Trade in knowledge-based business
services
4
Investment in tangible and intangible assets by the
market sector 1998-2007
5
Components of the Innovation Index
NESTA
6
7
Drivers of Business Services Growth
8
Proportion of Degree workers in main sectors of the UK
economy 2010
9
World Class Business Schools
10
UK output and employment has shifted away from
manufacturing towards knowledge services
-2 -1 0 1 2 3 4
Other Manufacturing (2.6%)
Metal, Plastic And Non-Mineral Products (2.4%)
Food, Beverages, Tobacco Manufacture (1.6%)
Building And Repairing Of Ships And Boats (0.1%)
Industrial Machinery And Transport Equipment (2.1%)
ICT, Precision Instruments And Aerospace (1.3%)
Chemicals (0.7%)
Pharmaceuticals (0.8%)
Transport, Storage And Distribution (10.7%)
Agriculture, Forestry & Fishing (0.8%)
Utilities (2.4%)
Real Estate Activities (9.2%)
Hotels And Restaurants (2.8%)
Retail (5.3%)
Public Admin. And Defence (5.0%)
Other Community, Social And Personal Services (3.9%)
Mining And Quarrying (2.9%)
Construction (6.3%)
Post And Telecommunications (2.5%)
Research And Development (0.4%)
Renting Of Machinery And Equipment (1.0%)
Education (5.9%)
Computer and Related Activities (3.1%)
Health And Social Work (7.3%)
Other Business Services (9.8%)
Financial Services (9.1%)
Lo
w-M
ed
Te
ch
Ma
nu
f.
Me
d-H
igh
Te
ch
Ma
nu
f.O
the
r S
ecto
rsK
no
wle
dg
e S
erv
ice
s
change in share between 1998 and 2008 (percentage points)
Workforce Jobs
GVA
Share of UK GVA
11
Analysis of Productivity
Performance
12
Societal challenges – the built
environment
13
Societal challenges - Population
14
care
profs
Friends and
family
Tele-carer
Care response
service
Emergency
services
NHS
Direct
Care
professionals
Home Hub
Appliance
Elderly living
independently
Records
• NHS
• Social Care
• Housing
• Personal Health Record
Tele
healt
h
Tele
care
H
om
e a
uto
mati
on
Cholesterol
monitor
Blood-
pressure cuff
Pedometer
Glucose
meter
Sensor
networks
Medication
tracking
Lights
Doors /
Windows
Motion /
Activity
Bed
Kitchen
Bathroom
Service
Hub
15
Traffic and Transport
16
Intelligent Transport Systems
17
Sustainable Communities
Community,
Town, Factory,
Store,
Home
Excess
Heat
IC ENGINE
FUEL
CELL
GAS TOP
UP
PYROLISE
GASIFY
DIGEST
FERTILIZER, COMPOST WASTE GLASS & METAL
COOLING
ELECTRICITY
HEAT
CLEAN
GAS
GRID TOP UP WIND TURBINE
EXTRA WASTE SORT
Waste
VEHICLE
FUEL
18
Smart Cities
19
Leisure Services
20
Creating Dynamic Regions
21
Percentage urban
0
20
40
60
80
100
1990
1995
2000
2005
2009
2010
2015
2020
2025
2030
Years
% o
f p
op
ula
tio
n
Brazil
China
India
Indonesia Urban populations
0100000200000300000
400000500000
600000700000
800000900000
1000000
1990
1995
2000
2005
2009
2010
2015
2020
2025
2030
Years
tho
usan
ds Brazil
China
India
Indonesia
Source: Population Division of the Department of Economic and Social Affairs of the
United Nations Secretariat, World Population Prospects
22
Income Elasticities of Demand
23
24
Technology Change: Web 2.0 to
Web 3.0
25
People and
Skills
R&D
Societal Challenge
Or
Market
Infrastructure
Market
Framework
R&D
Complex Modelling
Design Tools
Sensor Technology
Processing power
Communications
Intelligent Search
Virtual Reality
Man Machine interface
Security
% MBAs, Grads, Technicians
Investment in Training
Broadband: speed/price
Internet access/coverage
Interoperable standards
Regulatory Environment
Business Churn: exit and entry
VC start up funds
% Public Sector Outsourced
Export/FDI Performance
Access to Public Data
ICT/Software
CRM/EDI Uptake
Cloud Uptake
26
UK Policy Priorities for Innovation and
Growth
• Infrastructure
• Finance for Growth
• Regulatory Barriers/Red Tape
• Trade: Barriers and Opportunities
• People: Education/Skills/Diversity/Immigration
• Public Service Reform and Open Data
• Demonstrators and Research
• Sectors: Services and Manufacturing