service desk self-service - sungard · service desk self-service problems with the service desk?...

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Service Desk Self-Service Problems with the Service Desk? Find help below. Below are the solutions to some common Service Desk problems. Click an icon for more details. Browser errors during login? Clear your browser’s cache. Click the montior to learn more. Locked out of the Service Desk? Ask a trusted colleague to raise a ticket for you to have your password reset. Click the lock for more details. Need help in a hurry? Learn about reporting incidents in the Service Desk and find contact information for your product specialist. Click the exclamation point for details.

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Page 1: Service Desk Self-Service - SunGard · Service Desk Self-Service Problems with the Service Desk? Find help below. Below are the solutions to some common Service Desk problems. Click

Service Desk Self-Service

Problems with the Service Desk? Find help below.

Below are the solutions to some common Service Desk problems. Click an icon for more details.

Browser errors during login?

Clear your browser’s cache. Click the montior to learn more.

Locked out of the Service Desk?

Ask a trusted colleague to raise a ticket for you to have your password reset. Click the lock for more details.

Need help in a hurry?

Learn about reporting incidents in the Service Desk and find contact information for your product specialist. Click the exclamation point for details.