service address: billing period esi id number: …2018-7-27 · page 2 58.93 understanding your...

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AMOUNT DUE $58.93 DUE DATE: July 5, 2016 Types of Meter Readings: Actual Estimated Page 1 This graph shows your electric use over the last 13 months. Average - Apr 2015 2016 kWh Per Day 10 10 Yearly Use: Total Average May 15 To Use Monthly Apr 16 3840 320 kWh - Average Per Day A M J J A S O N D J F M A 8 16 24 2015 Months 2016 SERVICE ADDRESS: ABC COMPANY INC 1234 ANY STREET ANYTOWN, ST ZIP ESI ID Number: 123456789012345 BILL ACCOUNT NUMBER: 00000-00000 BILLING PERIOD Mar 18, 2016 to Apr 19, 2016 Questions about Your Bill? Phone 1-888-232-6206 Online Billing myengiebilling.com Email Us [email protected] ACCOUNT BALANCE AS OF JUN 15, 2016 Previous Balance $-58.93 Payment Received Apr 11 - THANK YOU $58.93 Balance Remaining $0.00 Current Charges $58.93 Total Amount Due $58.93 Summary of Current Charges Total ENGIE Resources Energy Charges $16.64 Total Oncor Charges $39.51 Total Taxes $2.78 Total Current Charges $58.93 IMPORTANT MESSAGES If you are transferring service to another electricity provider at the end of your contract term with ENGIE Resources, please be aware that your service with ENGIE Resources doesnʼt expire until the regularly scheduled utility meter read date that follows the last day of May 2019. To pay electronically and other important information, see back Pay This Amount Return this part to address below with a check payable to ENGIE Resources Amount Enclosed , . 20 0200000589320000058932 1188096005 ABC COMPANY INC MAILING ADDRESS MAILING CITY, ST ZIP ENGIE Resources P. O. Box 9001025 LOUISVILLE, KY 40290-1025 Due Date July S M T W T F S 1 2 3 4 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 5 Your Bill Account Number 00000-00000 Pay This Amount $58.93 Service Address 1 Utility Account Number 2 ENGIE Bill Account Number 3 Service Period 4 Amount to Pay 5 Payment Due Date 6 How to Contact 7 This graph shows your electric use over the last 13 months as an average daily use i.e. average kWh per day. 8 Contract End Date 10 Amount to Pay 12 Remit to Address 14 ENGIE Bill Account Number 11 Mailing Address 13 9 Total Energy Charges Previous Balance Payments Received Amount to Pay Total T&D Charges Total Taxes Total Amount to Pay SAMPLE BILL

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Page 1: SERVICE ADDRESS: BILLING PERIOD ESI ID Number: …2018-7-27 · Page 2 58.93 Understanding Your Bill Your Bill Account Number - A unique number assigned to your account. Customers

AMOUNT DUE$58.93

DUE DATE:July 5, 2016

Types of Meter Readings:

Actual Estimated

Page 1

This graph shows your electric useover the last 13 months.Average - Apr 2015 2016kWh Per Day 10 10Yearly Use: Total AverageMay 15 To Use MonthlyApr 16 3840 320

kWh - Average Per Day

A M J J A S O N D J F M A

8

16

24

2015 Months 2016

SERVICE ADDRESS:ABC COMPANY INC1234 ANY STREETANYTOWN, ST ZIPESI ID Number:123456789012345

BILL ACCOUNT NUMBER:00000-00000

BILLING PERIODMar 18, 2016 to Apr 19, 2016

Questions aboutYour Bill?

Phone1-888-232-6206

Online Billingmyengiebilling.com

Email [email protected]

ACCOUNT BALANCE AS OF JUN 15, 2016Previous Balance $-58.93Payment Received Apr 11 - THANK YOU $58.93Balance Remaining $0.00Current Charges $58.93Total Amount Due $58.93

Summary of Current ChargesTotal ENGIE Resources Energy Charges $16.64Total Oncor Charges $39.51Total Taxes $2.78Total Current Charges $58.93

IMPORTANT MESSAGESIf you are transferring service to another electricity provider at the end of your contractterm with ENGIE Resources, please be aware that your service with ENGIE Resourcesdoesnʼt expire until the regularly scheduled utility meter read date that follows the lastday of May 2019.

To pay electronically and other important information, see back

Pay ThisAmount

Return this part to address below with a check payable to ENGIE Resources

Amount Enclosed

, .

20 0200000589320000058932 1188096005

ABC COMPANY INCMAILING ADDRESSMAILING CITY, ST ZIP

ENGIE ResourcesP. O. Box 9001025LOUISVILLE, KY 40290-1025

DueDate

JulyS M T W T F S

1 23 4 6 7 8 910 11 12 13 14 15 1617 18 19 20 21 22 2324 25 26 27 28 29 3031

5

Your Bill Account Number

00000-00000Pay This Amount

$58.93

ServiceAddress1

UtilityAccountNumber 2

ENGIEBill AccountNumber

3

Service Period4

Amountto Pay5PaymentDue Date6

How to Contact

7

This graph shows your electric use over the last 13 months as anaverage daily use i.e. average kWh per day.

8

ContractEnd Date10

Amountto Pay12

Remit toAddress14

ENGIEBill Account

Number 11

MailingAddress 13

9

Total Energy Charges

Previous BalancePayments Received

Amount to Pay

Total T&D Charges

Total Taxes

Total Amount to Pay

SAMPLE BILL

Page 2: SERVICE ADDRESS: BILLING PERIOD ESI ID Number: …2018-7-27 · Page 2 58.93 Understanding Your Bill Your Bill Account Number - A unique number assigned to your account. Customers

Page 2

58.93

Understanding Your BillYour Bill Account Number - A unique number assigned to your account. Customers with multiple locations may have multiple accountnumbers.Due Date - The date your payment is due to arrive at ENGIE Resources in order to avoid late charges.Energy Charge - A charge based on the electric energy (kWh) consumed.Utility Charges - Charges for services rendered by your local Transmission and Distribution Service Provider. These charges are set bythe service provider.Taxes - Taxes imposed on energy and utility charges and remitted to taxing entities.Gross Receipts Tax Reimbursement - A fee assessed to recover the miscellaneous gross receipts tax imposed on retail electricproviders operating in an incorporated city or town having a population more than 1,000.PUC Assessment Reimbursement - A fee assessed to recover the statutory fee for administering the Public Utility Regulatory Act.Sales Tax - Sales tax collected by authorized taxing authorities, such as the state, cities, and special purpose districts.Late Payment Penalty - A charge assessed for late payment in accordance with Public Utility Commission rules.kW (Kilowatt) - The standard unit for measuring electricity demand, equal to 1,000 watts.kWh (Kilowatt-hour) - The standard unit for measuring electricity energy consumption, equal to 1,000 watt-hours.Prevent Disconnect - Please be aware that all charges must be paid each month to keep your account current and prevent collectionactivities. Neglecting to pay all charges may result in disconnection.Right to Dispute Bill - If you believe your bill is inaccurate or you wish to dispute all or part of any bill, please contact ENGIE Resourcesat 1-888-232-6206. If you are not satisfied with the decision or do not receive a decision within 10 days, you have the right to appeal tothe Public Utility Commission of Texas, P.O. Box 13326, Austin, TX 78711-3326. Telephone 1-888-782-8477. Hearing and speechimpaired individuals with text telephone (TTY) may contact the commission at 1-512-936-7136.

Corporate Headquarters: ENGIE Resources, 1990 Post Oak Blvd, Suite 1900 Houston, TX 77056-4499, internet:www.na.engie.com.

* Wire electronic payment to: Mellon Bank, Pittsburgh, ABA: 031000037, Account Number: 8086282* Mail payments to: ENGIE Resources, P. O. Box 9001025, LOUISVILLE, KY 40290-1025.* Mail overnight payments to: PPS/489 6716 Grade Lane Building 9, Suite 910 Louisville, KY 40213.* Mail notes and letters in a separate envelope to: ENGIE Resources, P.O. Box 25225, Lehigh Valley, PA

18002-5225.* Fed. I.D. 76-0685946.* PUCT License # 10053.

BILL ACCOUNT NUMBER11880-96005

This page is all aboutadditional informationregarding your bill. It gives you someinformation aboutelectricity, due dates,and late payment fees.It also tells you whatyou need to do if youneed to dispute yourbill.

15

The bottom part givesyou various paymentoptions if you don’thave the time to get acheck in the mail. Weoffer ACH, EFT, and anovernight address.

16

SAMPLE BILL

Page 3: SERVICE ADDRESS: BILLING PERIOD ESI ID Number: …2018-7-27 · Page 2 58.93 Understanding Your Bill Your Bill Account Number - A unique number assigned to your account. Customers

AMOUNT DUE$58.93

DUE DATE:July 5, 2016

For power outages and otherelectrical emergencies, call yourelectric distribution company:Oncor1-888-313-4747ESI ID Number:10443720005447825

BILLING PERIODMar 18, 2016 to Apr 19, 2016

Page 3

ACCOUNT BALANCE AS OF JUN 15, 2016Previous Balance $-58.93Payment Received Apr 11 - THANK YOU $58.93Balance Remaining $0.00Current Charges $58.93Total Amount Due $58.93

Questions aboutYour Bill?

Phone1-888-232-6206

Online Billingmyengiebilling.com

Email [email protected]

Pay ThisAmount

Charges for Billing Period for Mar 18, 2016 - Apr 19, 2016** Corrected Bill - Any Questions Please Call Us **Energy ChargesEnergy 320 kWh at $0.05199 per kWh 16.64Subtotal Energy Charges 16.64 Pass through charges from local utilityCustomer Charge 1.30Nuclear Decommission 320 kWh @ $0.000234/kWh 0.07Transition Charge 2 320 kWh @ $0.001452/kWh 0.46Outdoor Lighting - Facilities 37.68Subtotal Utility Charges 39.51 TaxesGross Receipt Reimbursement 1.11PUC Assessment 0.09Sales Tax 1.58Subtotal Taxes 2.78Current Energy Charges $58.93

Total Charges for this Billing Period $58.93

GENERAL INFORMATIONThank you for being a ENGIE Resources customer, we value your business.

The average price you paid for electric service this month: 5.20¢ per kWh.

Please be aware that your service with ENGIE Resources at the contract price in this agreement will expire onthe regularly scheduled utility meter read date that follows the last day of May 2019. If by that time you havenot signed a new contract for service with ENGIE Resources, signed a contract with another electricityprovider, or provided a written request to ENGIE Resources to transfer your accounts to the default serviceprovider, then you will begin paying a post-term rate for month-to-month service. The contract price forpost-term service will be an amount equal to the applicable real time index price as posted by theindependent system operator for the relevant delivery point, plus a per kWh Post-Term Charge as defined inyour Agreement, plus any applicable non-utility charges, Taxes, and Utility Related Charges.

Meter data on back.

ENGIE Resources reports status of accounts and payment history to credit bureaus.

SERVICE ADDRESS:ABC COMPANY INC1234 ANY STREETANYTOWN, ST ZIPESI ID Number:123456789012345

BILL ACCOUNT NUMBER:00000-00000

ServiceAddress17

UtilityAccountNumber 18How to

Contact 23

ENGIEBill AccountNumber

19

Service Period20

Amountto Pay21PaymentDue Date22

ContractEnd Date26

This area gives you information about how to contact your utility in case of a power outage.

8

25

Total Energy Charges

Previous BalancePayments Received

Amount to Pay

Total T&D Charges

Total Taxes

Total Amount to Pay

SAMPLE BILL

Page 4: SERVICE ADDRESS: BILLING PERIOD ESI ID Number: …2018-7-27 · Page 2 58.93 Understanding Your Bill Your Bill Account Number - A unique number assigned to your account. Customers

Page 4

BILL ACCOUNT NUMBER11880-96005

Reading Dates Meter Meter Meter ReadingPrevious/Current Number Constant Previous / Current Usage Type Usage

Mar 18 Apr 19 UNMETERED 1 0 0 kWh 320Mar 18 Apr 19 Total 320

UNDERSTANDING YOUR METER INFORMATIONMeter Constant - A fixed value which is used when converting meter readings to actual energy use.Power Factor - A measurement used by some electrical distribution companies to determine the ratio of real power flowing to theload of apparent power.OffPk (Off-Peak) - Those periods of time at which energy is generally being delivered far below the utilityʼs maximum demand.OnPk (On-Peak) - Those periods of time at which energy is generally being delivered near or at the utilityʼs maximum demand.kW (kilowatt) - A unit of power equal to 1000 watts.kWh (Kilowatt-hour) - The standard unit for measuring electricity energy consumption, equal to 1,000 watt-hours.kVa (Kilovolt-ampere) - The amount of apparent power in an electrical circuit, equal to the product of voltage and current.kVAR (Kilo-Volt-Amperes Reactive) - The product of the voltage and the amperage required to excite inductive circuits.kVARH (Kilo-Volt Amp Reactive Hours) - A measure of energy supplied but not converted into work.kV (kilovolt) - A unit of electromotive force, equal to 1,000 volts.

This page provides you with informationspeci�c to yourmeter(s).

It also provides somebasic informationregarding how tounderstand your meter information.

27

SAMPLE BILL