A Perfect Day in New York City

A CUSTOM AGENDA FOR SERVICE PROFESSIONALS8:00 AM REGISTRATION Registration & Customer Success Expo is open.

8:30 AM SERVICE SESSION The New Social Marketing: How B2B and B2C Brands Deliver Exceptional Experiences

8:30 AM SMB SESSION Small Business Kickoff

8:30 AM EXPO Check out the Success Workshops at the Product ShowcaseSE

VIC

E

November 18, 2015 | Javits Center

REGISTER TODAY >

HEAD TO THE KEYNOTE9:45 AM PRE-SHOW Pre-show with Peter Coffee, VP of Strategic Research at Salesforce

10:00 AM KEYNOTE

Keynote with Keith Block, Vice Chairman and President, Salesforce. Hear from Salesforce and other company executives, plus industry-leading customers, partners, and product experts who will show you how to transform your business. We’ll also feature customers who use Salesforce products to connect to their customers in a whole new way.

GET READY FOR AN ACTION PACKED AFTERNOON 11:30 AM LUNCH Lunch in Customer Success Expo

12:00 PM EXPO Head to the Customer Success Expo to see hundreds of live demos.

1:00 PM SERVICE SESSION InsideSales.com: Sell More Through Predictive Data Science

2:00 PM SERVICE SESSION Analytics Cloud: Actionable Analytics for Salesforce Customers

3:00 PM SERVICE SESSION 5 Best Practices to Build a Scalable Customer Experience

4:00 PM SERVICE SESSION Make Service the Heart of Your Company with Service Cloud

IT’S HAPPY HOUR - TIME TO NETWORK4:40 PM NETWORK Networking reception in the Customer Success Expo

6:00 PM EVENT CONCLUDES See you next year!

www.salesforce.com/events