september 2011 service reductions draft recommendation...service reduction timeline •september –...
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September 2011 Service Reductions Draft Recommendation
Presentation to STA Board of DirectorsJanuary 19, 2011
Service Reduction Requirement
Phase II of three-phase service reduction strategy to align expenses with revenues2011 Budget assumes 7% reduction in Fixed-
Route bus service beginning September 18, 2011
2Draft Recommendation
Service Reduction Timeline
• September – December 2010Preliminary Proposal
• January – February 2011• Public Hearing: February 16, 2011
Draft Recommendation
• Target adoption date: March 16, 2011
Final Recommendation
• Effective Date: September 18, 2011Service Changes
We are here
3Draft Recommendation
Planning Process Inputs
Draft Recommendation
Professional Analysis
Planning Principles
and Policies
Stakeholder Feedback
Professional Analysis
Principles and Policies
• Comprehensive Plan• Board guidance• Route Performance
Report
and Policies
• Employee input• Online survey• Plaza display• Targeted public
meetings• Council / Board
presentations
• Employee input• Online survey• Plaza display• Targeted public
meetings
Draft Recommendation
• Interdisciplinary team review
• Schedule testing• Hours of idea
generation and review
4Draft Recommendation
Summary TableReduction Aspect Reduction Target Preliminary
ProposalDraft
Recommendation
Estimated AnnualSavings
$3 million $3.4 - $3.8 million $3.0 – $3.4 million
Annual Fixed Route Platform Hours Reduced
30,500 34,000 – 38,000 30,000 – 34,000
Fixed Route Coaches Requirement Reduction
25 (over three-phase service reduction)
8 – 11 9 – 11
Fixed Route Ridership Impacts
Retain at least 85% of 2009 Ridership
7.5% to 10.5% loss of system ridership
5% to 6% loss of system ridership
Paratransit Customers Directly Impacted
No TargetLoss of service to
101 customersLoss of service to 8
customers
Routes Eliminated / Consolidated
No Target 9 8
Routes Created No Target 2 2
5Draft Recommendation
Highlights Revised service to Liberty Lake
Route 72 still eliminated in Draft Recommendation Increased frequency at peak and limited midday service on 74 New Route 98 provides service to Liberty Lake 7 days a week
Preserves limited service to Medical Lake Preserves service to high demand destinations on Fairchild Air
Force Base Preserves service on segments of Argonne to Millwood Improved peak-period service on Route 45 Southeast Blvd Provide new Sunday and night service on 23 Maple/Ash Simplified Paratransit boundary implementation
6Draft Recommendation
Meets Geographic Extent Policy of Comprehensive Plan of providing basic bus service within ½ mile of at least 85% of
PTBA urban population
Outline of Remaining Slides
Route changes by geographic areasParatransit impactsNext steps
Draft Recommendation 7
- 79 Daily Trips
- 24 Daily Trips
- 52 Daily Trips
- 70 Daily Trips-17 Daily Trips
14
- 162 Daily Trips
- 9 Daily Trips
- 52 Daily Trips
- 36 Daily Trips
- 80 Daily Trips
- 29 Daily Trips
21
Draft Recommendation
- 50 Daily Trips
- 194 Daily Trips
- 31 Daily Trips
- 75 Daily Trips
- 33 Daily Trips
Draft Recommendation 25
Draft Recommendation
- 33 Daily Trips
- 59 Daily Trips
- 109 Daily Trips
28
Policy Exceptions
Service to Medical Lake does not adhere to policyDoes not meet maximum policy headwaysIs not expected to meet performance standards
32Draft Recommendation
Paratransit Impacts
Implementation of Paratransit boundary associated with 2010 and 2011 reductions will take place September 18, 2011Reduces confusion while still providing 180+
days’ notice of change to all customers affected
Draft Recommendation 33
Draft Recommendation
Paratransit Impact
Route-specific Paratransit Impacts*
Route Anticipated Impact 30 Francis One customer will lose Paratransit service due to proposed route
elimination
41 Latah Two customers will lose Paratransit service due to proposed route elimination
45 Southeast Blvd. Eleven customers will retain service based on proposed route modification who were expected to lose service based on September 2010 reductions
95 Millwood Four customers will lose Paratransit service due to route elimination
96 Pines One customer will lose Paratransit service due to recommended route modification
Draft Recommendation 35
*Impacts shown are relative to the customers’ residences
• Presented to the Board September 15, 2010• Public/Customer Outreach conducted October 1 thru
December
Preliminary Proposal
• Publish January 2011• Continue outreach and public input (January –March)• Hold public hearing February 16, 2011• Written comment thru February 17, 2011
Draft Recommendation
• Present to Operations and Customer Service Committee March 2011
• Board action March 2011
Final Recommendation
• If adopted, bus route changes go into effect September 18, 2011
• Paratransit boundary changes for 2010 and 2011 go into effect the same day
Service Changes
36Draft Recommendation
Next Steps
Notice to potentially affected Paratransit customersCustomer information updates at Plaza, on
fixed-route buses, onlineTargeted outreach effortsFebruary 16 Public Hearing (next STA Board
meeting)Written testimony on Draft
Recommendation due by February 17
Draft Recommendation 37