Regional Rail Lines With Connecting Suburban Bus/Trolley Routes

SEPTA INFORMATION

Customer Service/Lost and Found ..................................................... 215-580-7800Customer Service TDD/TTY ................................................................. 215-580-7583Para Información en Español llame al ................................................. 215-580-7800 Luego marque el número 2

CCT Customer Service ......................................................................... 215-580-7145CCT Trip Reservations ......................................................................... 215-580-7700CCT Same Day Cancellations/Trip Problems ..................................... 215-580-7720TDD ........................................................................................................ 215-580-7712

www.septa.org215-580-7800

Website: www.septa.org

SEPTA Key information: 855-567-3782

SEPTA Key Website: www.septakey.org

Parking Information: 215-580-3400 BIKE & RIDE Official SEPTA App for IPhone and Android

LINE ROUTES

Airport 108

Lansdale/Doylestown 94, 95, 96, 132, 201

Manayunk/Norristown 90, 93, 95, 96, 97, 98, 99, 131, NHSL

Media/Elwyn 102, 107, 108, 109, 110, 113, 115, 117, 118

Paoli/Thorndale 92, 103, 105, 106, 124, 125, 135, 204, 206

Trenton 127, 128, 129, 130, 133

Warminster 310, 311

West Trenton 129, 130

Wilmington/Newark 109, 113, 114, 115, 117, 118, 119

Travel Tips For Customers in the Event of a City Transit Division Service Interruption

Face Covering is Required on All SEPTA Stations, Platforms and Vehicles at All Times

SEPTA Customer Service will operate with extended hours in the event of a service interruption. Please visit our website and

local media outlets for additional news and service updates

What SEPTA Service Will Run?

• Regional Rail: Train service will be the bestchoice for travel in and around Philadelphia.

• Suburban Transit: Bus and Trolley routesand the Norristown High Speed Line will notbe affected, however the routing and scheduledservice for some of the buses that normallytravel into the City will change (please see theSuburban Transit section).

• LUCY (Loop through University City): Greenand Gold Loop service will operate regularrouting from 30th Street Station to selectedUniversity City destinations.

• CCT Connect: Regular service will operate for,registered ADA and Shared Ride customers.There may be some delays due to increaseddemand and local street traffic.

What SEPTA Service Will Not Run?

• Market Frankford Line• Broad Street & Broad Ridge Spur Lines• City Transit Bus, Trolley and Trackless Trolley

Routes

What You Will Need to KnowAbout Regional Rail Service

Many SEPTA Regional Rail Lines serving stations within the City of Philadelphia also connect with Suburban Transit Bus and Trolley Routes making it the best travel option during a service interruption.

SchedulesAll Regional Rail service will operate according to the current published schedule times. Express trains may make additional stops to accommodate the anticipated ridership increase. Station announcements will be made for any service changes. Schedules are available at stations, online at www.septa.org, and on the official SEPTA App. for the iPhone.

FaresAll regular fares will apply. In the event of a service interruption, Weekly and Monthly TransPasses loaded on SEPTA Key Cards will be valid, for travel, at all times, to all Regional Rail stations within the City of Philadelphia except Forest Hills and Somerton. These stations will require a Zone 3 Quick Trip or Pass. Additional information will be provided at the Center City Station you are boarding at in the evening.

Fares must be purchased before boarding. No cash accepted at entry gates, Key Cards should be loaded with Travel Wallet funds or a valid pass product. Key Cards can be loaded online at SEPTAKey.org, by contacting the Call Center at 855-567-3782 or from Fare Kiosk located at Center City Rail Stations, SEPTA Sales Offices and participating retailers.

Transit Pass RedemptionUnused Passes, purchased prior to a service interruption, will be eligible for a full or partial refund. Customer should contact the Key Call Center at 855-567-3782 to request a refund for any unused or partially used Transit Passes. Call Center hours are: Weekdays 6:00 AM - 8:00 PM and Weekends 8:00 AM - 6:00 PM.

Train BoardingUnless otherwise directed by authorized SEPTA staff, fares will be collected for each trip.

• AM hours customers traveling fromoutlying stations towards Center City in themorning must have funds loadedto the Travel Wallet of their Key Cards orhold a valid Pass.

• Key Cards can be loaded on line atSEPTAKey.org, by contacting the CallCenter at 855-567-3782 or fromfare Kiosks located throughoutthe Subway/Elevated lines andCenter City Stations, SEPTA SalesOffices and participating retailers.

• PM hours (2:45 p.m. – 7:00 p.m.), at PennMedicine, 30th St, Suburban, Jefferson,and Temple University Stations customerswill present a Key card holding funds or avalid product to the turnstile reader.Cash will not be allowed at the pointof entry. Customers with cash will need topurchase a Quick Trip from a Station Kioskor Sales Office.

• Customers will wait in line at theconcourse/mezzanine level

• All pre-paid fares (no cash) will bepresented to turnstile readers whenpassing through the entry gates.

To ensure safe boarding and to avoid confusion, SEPTA staff will direct customers

when to proceed to the platform. Please expect crowding

and possible delays

ParkingParking is available at most SEPTA Rail stations, and there's currently no fee for parking.

This guide offers important service information and alternate travel tips to assist customers in the event of a service interruption impacting City and Suburban Bus, Trolley, and High Speed Subway services Route 108: Current route between 69th St

and Yeadon will operate. All service to Paschall, Elmwood, and Eastwick will be discontinued. Alternate routing will serve Airport Business Center, Philadelphia International Airport, and UPS via Darby Transportation Center.

Route 115: Service to Philadelphia International Airport will be temporarily discontinued. Bus service will begin/end at Folcroft East Industrial Park.

Routes 124/125: Service to Center City, 30th St Station, and Wissahickon Transportation Center will be discontinued. ALL service will begin/end at Villanova Station (Paoli/Thorndale Regional Rail Line) or Gulph Mills Station.

Routes 129, 130, &133: Service to Frankford & Knights will be temporarily discontinued. Bus service will begin/end at Cornwells Heights Station for connections to the Trenton Regional Rail Line.

Routes 310 and 311 (Horsham Breeze): Weekday service will begin/end at Willow Grove Station (Warminster Regional Rail Line). Service will operate every 60 minutes all day.

All Suburban Transit buses will operate according to the regular route and published schedule unless otherwise indicated. The following list identifies the temporary service changes:

Route 94: Service to Chestnut Hill will be temporarily discontinued. Bus service will end at Montgomery Avenue & Paper Mill Road (Erdenheim).

Route 97: Service to Chestnut Hill will be temporarily discontinued. Bus service will begin/end at Montgomery Avenue & Paper Mill Road (Erdenheim). ALL trips that normally serve Chestnut Hill will instead use Northwestern Ave and Stenton Ave.

Route 103: ALL trips to/from Ardmore will bypass Overbrook Park using Victory Ave, West Chester Pike, Lynn Blvd, and Township Line Rd. Scheduled service to/from Overbrook Park will not operate.

Route 105: ALL trips will bypass Overbrook using Victory Ave, West Chester Pike, Lynn Blvd, Township Line Rd, City Ave. Service to 63rd & Malvern will be discontinued.

Route 106: All trips will bypass Overbrook Park using Victory Ave, West Chester Pike, Lynn Blvd, Township Line Rd, City Ave. Scheduled service to/from Overbrook Park will not operate.

Suburban Transit Routes