seo isn't just for web geeks

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SEO Isn’t Just for Web Geeks Intelligent Content Conference 2013 PG Bartlett

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When it comes to search results, marketing is literally a game of inches: click-through rates for the top positions on a search engine results page are several times higher than those for lower positions on the same page. That?s why companies are turning to Search Engine Optimization (SEO), primarily using outside consultants. However, much of the information that ends up on your website, whether it?s marketing collateral, product specifications, white papers or techdocs, originates outside of your web team. You can continue to let SEO consultants fix your content after the fact, or you can optimize for SEO during the content creation process and keep it optimized through revisions and updates. In this presentation, you?ll learn the factors that affect your search rankings, which factors are under your control, and how to create intelligent content that?s optimized for search. You can apply these factors to all content types: semantic XML markup, desktop publishing, word processing, and web-based authoring. By following a simple process and keeping search in mind, you can improve your content?s ranking in search engines, lower your SEO costs, increase your click-through rate, and have an impact on revenue.

TRANSCRIPT

Page 1: SEO Isn't Just for Web Geeks

SEO Isn’t Just for Web Geeks

Intelligent Content Conference 2013

PG Bartlett

Page 2: SEO Isn't Just for Web Geeks

Today’s Discussion

Impact of your search rankings Factors that affect your search rankings Simple process to:

– Improve your content’s ranking in search engines– Increase your click-through rate

Page 3: SEO Isn't Just for Web Geeks

What Do You Write?

Pre-Sales Information Post-Sales Information

Page 4: SEO Isn't Just for Web Geeks

Why Improve Findability?

Pre-Sales Information Post-Sales Information

Increase Revenue Improve Support

Page 5: SEO Isn't Just for Web Geeks

Google Isn’t Everything

Google; 66.9%

Bing; 16.0%

Yahoo; 12.2%

Ask; 3.2% AOL; 1.8%

US Search Market Share

Page 6: SEO Isn't Just for Web Geeks

Google Isn’t Everything

Baidu; 73.0%

Qihoo; 9.6%

Sogou; 7.8%

Google*; 4.7%Soso; 3.7% Bing; 0.5%

China Search Market Share * Google left China in 2010

Page 7: SEO Isn't Just for Web Geeks

Google Isn’t Everything

Alfresco says 75% of queries on their support knowledgebase come via Google

Page 8: SEO Isn't Just for Web Geeks

SEO Goal: Visibility

Organic search results

Google AdWords (Paid advertisements)

SERPs = Search Engine Result Pages

Page 9: SEO Isn't Just for Web Geeks

HP

Fujitsu

IBM

IBM

HP

CTR

Higher Rank = Higher Click-Through Rate

“Heat map” shows where users’ eyes spend time

Page 10: SEO Isn't Just for Web Geeks

Average Click-Through Rates (Google)

1 2 3 4 5 6 7 8 9 100%2%4%6%8%

10%12%14%16%18%20%C

lick-

Thr

ough

Rat

e

SERP PositionData from Slingshot SEO

1st position 4x better than 4th

2nd position 2x better than 4th

3rd position 1.5x better than 4th

Page 11: SEO Isn't Just for Web Geeks

HP

Fujitsu

IBM

IBM

HP

IBMCTR 10% (= 810 qualified visits)

FujitsuCTR 5% (= 405 qualified visits)

Conversion rate on website: 0.3% 2.4 transactions, new customers 1.2 transactions, new customers

Avg. Transaction $8000 Revenue+ $19,200 / month Revenue+ $9,600 / month

8100 searches / month“unix servers”:

What’s the Value of a Higher Ranking?

Pre-Sales Information

Page 12: SEO Isn't Just for Web Geeks

What’s the Value of a Higher Ranking?

Optimized support articles:

Impact on customer satisfaction & retention?

Post-Sales Information

100%

Hits

30%

Calls

Page 13: SEO Isn't Just for Web Geeks

Important Factors for Search Rankings

Page 14: SEO Isn't Just for Web Geeks

Keeping Up With

Search engines want to deliver relevant results 2011: Panda – focused on “quality” content

– Original (unique)– Authoritative– Substantial– Linguistically correct– Few ads

2012: Penguin – focused on spam– Keyword stuffing– Link stuffing

Page 15: SEO Isn't Just for Web Geeks

On-Page Optimization – Under Your Control

Content quality Keyword placement

– Title– Headings (H1, H2)– Links– Description (meta tag)– Most important keywords first– Maximum number of keywords: 2 to

20 Keyword density?

– Don’t overdo it Title

– Unique– 140 characters

Page 16: SEO Isn't Just for Web Geeks

But My Authoring Tool Has No Title Tag!

Then you’re not authoring in HTML So you must learn how your content transforms to HTML Specifically, how do you generate:

– Title– H1 & H2 headings– Meta description

Page 17: SEO Isn't Just for Web Geeks

Off-Page Optimization – Under Others’ Control

Links from other high-quality sites to yours

Social links

Server location & performance

Page 18: SEO Isn't Just for Web Geeks

Your SEO ProcessImprove Rank & CTR

Page 19: SEO Isn't Just for Web Geeks

Improve Rank

Page 20: SEO Isn't Just for Web Geeks

SEO Process

Keyword Research

KeywordManagement

KeywordMapping

On-pageOptimization

Off-pageOptimization

SEOMetrics

Pre- &

• What do your customers search for?

• What are profitable keywords to optimize for?

• What are my competitors doing?

Page 21: SEO Isn't Just for Web Geeks

You think of keywords

Google suggests others…

Google AdWords account/Tools & Analysis/Contextual Targeting Tool

Page 22: SEO Isn't Just for Web Geeks

SEO Process

Keyword Research

KeywordManagement

KeywordMapping

On-pageOptimization

Off-pageOptimization

SEOMetrics

Pre- &

• Determine target keyword list

• Group keywords (for example: product-related keywords)

• Group for language and region

Page 23: SEO Isn't Just for Web Geeks

SEO Process

Keyword Research

KeywordManagement

KeywordMapping

On-pageOptimization

Off-pageOptimization

SEOMetrics

Pre- &

• Select 1-3 keywords for each page

• Do NOT optimize multiple pages for the same keywords

Page 24: SEO Isn't Just for Web Geeks

SEO Process

Keyword Research

KeywordManagement

KeywordMapping

On-pageOptimization

Off-pageOptimization

SEOMetrics

Pre- &

• High-quality content

• Keyword placement (title, headings, links, description, most important first)

• No keyword stuffing!

• Unique title, 140 characters

Page 25: SEO Isn't Just for Web Geeks

SEO Process

Keyword Research

KeywordManagement

KeywordMapping

On-pageOptimization

Off-pageOptimization

SEOMetrics

Pre- &

• Get social

Page 26: SEO Isn't Just for Web Geeks

SEO Process

Keyword Research

KeywordManagement

KeywordMapping

On-pageOptimization

Off-pageOptimization

SEOMetrics

Pre- &

• KPIs (time on page, visitors, etc.)

• Analyze keyword performance

• Monitor site performance

Page 27: SEO Isn't Just for Web Geeks

Improve CTR

Page 28: SEO Isn't Just for Web Geeks

• Compelling & SEO friendly title

• Trustworthy and “readable” URL• Compelling description

• Great style, no grammar and spelling errors

How to Improve CTR

Pre-Sales Information

Page 29: SEO Isn't Just for Web Geeks

CTR Not Always Relative to Rank

Pre-Sales Information

“Rich snippets” change the math:

30% to 150% increase in CTR!

(Or not…)

What about this?

Page 30: SEO Isn't Just for Web Geeks

Rich Snippets

Types– People– Products– Businesses– Reviews– Events– Videos– Others (recipes & music)

Encoding options– Microdata (recommended)– Microformats– RDFa

Page 31: SEO Isn't Just for Web Geeks

Thank [email protected]