senior directory test

Second Printing

Forward.................................................................................................................................Inclusion Policy.....................................................................................................................2-1-1 / General Information...................................................................................................Adult Day Services................................................................................................................Aging Services...................................................................................................................Alzheimer’s, Dementia, and Memory Impairment..............................................................Animal Services....................................................................................................................Arthritis and Osteoporosis.....................................................................................................Assisted Living Centers (see Long-Term Care on page 40)Asthma (see Lung on page 40)Attorneys – Elder Law Issues (see Legal on pages 28, 38)Bereavement Services (see Mental Health on page 43)Blind Services (see Vision Services on page 52)Cancer...................................................................................................................................Caregiver Respite Providers (also see In-Home Aide Services on pages 26-27).................Caregiver Support................................................................................................................. Case Management and Care Management..........................................................................Cleaning Assistance (see In-Home Aide Services on page 27)Consumer Information.........................................................................................................Crisis Intervention................................................................................................................Deaf Services (see Hearing Services on page 21)Dental Services....................................................................................................................Depression (see Mental Health on page 43)Diabetes...............................................................................................................................Disability Services................................................................................................................Drug Dependency (see Substance Abuse Treatment and Counseling on page 49)Education........................................................................................................................Emergency Assistance...................................................................................................Emergency Response Systems (see Safety on pages 47-48)Employment ........................................................................................................................End-of-Life Care (see Hospice and Palliative Care on page 24) End-of-Life Planning.......................................................................................................Financial Planning and Money Management.................................................................Food Pantries.................................................................................................................Foot Care.............................................................................................................................

TABLE OF CONTENTS

Call 2-1-1 for more information about these and other community services.

1233

3-44-5

56

6789

1010

11

1112

1314-15

15

15-1616-1717-18

19

Geriatric Care Management (see Case Management and Care Management on page 9)Guardianship (see Legal on pages 28, 38)Health Care: Subsidized Care and Community Health Clinics.......................................Health Care: Urgent Care Centers......................................................................................Hearing Services.................................................................................................................Heart / Cardiovascular.........................................................................................................Home Repairs, Improvements and Modifications................................................................Homeless Shelters..............................................................................................................Hospice and Palliative Care................................................................................................Housekeeping (see In-Home Aide Services on pages 26-27)Housing / Rental Resources..........................................................................................Hypertension / Stroke..........................................................................................................Incontinence / Kidney..........................................................................................................In-Home Aide Services: Medical and Personal Care..........................................................In-Home Aide Services: Non-Medical..................................................................................In-Home Aide Services: Subsidized....................................................................................Insurance............................................................................................................................Legal..............................................................................................................................Leisure...........................................................................................................................Long-Term Care...................................................................................................................Lung....................................................................................................................................Medical Equipment: For Purchase......................................................................................Medical Equipment: Loan Closets.......................................................................................Medicare / Medicaid (see Insurance on page 28)Medication Assistance....................................................................................................Mental Health...................................................................................................................... Money Management (see Financial Planning and Money Management on pages 16-17)Nursing Homes (see Long-Term Care on page 40)Nutrition...............................................................................................................................Osteoporosis (see Arthritis and Osteoporosis on page 6)Pension Rights (see Legal on pages 28, 38)Personal Care Services (see In-Home Aide Services on pages 26-27)Physical Fitness..................................................................................................................Physical Therapy and Rehabilitation...................................................................................Rehabilitation (see Physical Therapy and Rehabilitation on page 46)Repair Programs (see Home Repairs, Improvements and Modifications on page 22)

To update listings in this directory, contact Council on Aging at 277-8288.

19-20202121222324

24-25252526272728

28,3839-40

40404142

42-4343

44

4546

Respite Care (see Caregiver Respite Providers on page 7)Retirement Centers (see Long Term Care on page 40)Safety.............................................................................................................................Senior Centers....................................................................................................................Social Security.....................................................................................................................Stroke (see Hypertension / Stroke on page 25)Substance Abuse Treatment and Counseling.....................................................................Support Groups .............................................................................................................Tax Assistance....................................................................................................................Transportation ...............................................................................................................Urgent Care (see Health Care: Urgent Care Centers on page 20)Utility Assistance (see Emergency Assistance on pages 14-15)Vision Services....................................................................................................................Volunteer Opportunities.................................................................................................Wellness (see Nutrition on page 44 or see Physical Fitness on page 45)Wheelchairs / Wheelchair Services.....................................................................................

Appendix – Long-Term Care Definitions..............................................................................Index..............................................................................................................................Notes .............................................................................................................................

Call 2-1-1 for more information about these and other community services.

47-484848

4949-50

5050-51

5252-53

53

5455-6667-68

To update listings in this directory, contact Council on Aging at 277-8288.

FORWARD

The 2008-2012 Buncombe County Aging Plan identified a major gap in the need for awareness of community services and programs available to older adults. One of the Aging Plan’s five recommendations is for Buncombe County to “Develop, maintain and create public awareness about a comprehensive, Senior Resource Directory in print and on-line.”

The result is this Senior Services Directory, which will serve as a key instrument in making important and relevant resources known to county seniors, as well as their families, friends, and caregivers. This Directory is a valuable community resource, providing information that is often not easily accessible. Agencies and community organizations working with older adults can also make extensive use of this updated directory, as it offers a quick and organized way to locate information and services.

The Senior Services Directory project was accomplished through a partnership of local organizations via the Community Awareness Committee of the Buncombe County Aging Coordinating Consortium (ACC), the advisory body to the County Commissioners on aging-related issues. Partners included representatives from:

CarePartners Health ServicesThe Council on Aging of Buncombe County, Inc. Land-of-Sky Regional Council, Area Agency on AgingUnited Way’s 2-1-1 of WNC

This edition of the directory reflects information in effect as of July 2010. It has been reviewed for accuracy by the ACC’s Community Awareness Committee.

This fourth edition is available online via The Council on Aging website at: www.coabc.org, with links to the directory on the Land-of-Sky website (www.landofsky.org), and United Way’s 2-1-1 website (www.211wnc.org).

The printed version of this directory will be updated at least every two years, and the online version will be updated twice annually. To update a listing for your agency or program, please contact The Council on Aging at 277-8288.

Call 2-1-1 for more information about these and other community services. 1

INCLUSION POLICY

This directory lists agencies, organizations and businesses in Buncombe County that offer services to senior adults. All phone numbers have the area code 828 unless otherwise specified.

Included in this directory are:• Not-for-profit 501(c)(3) and governmental/public agencies providing health, education,

or social services, either directly or indirectly• Organizations that offer services to the community at large, not just their own members,

including faith-based groups, civic organizations, professional organizations, political organizations, support groups, advocacy groups, and other community groups

• For-profit agencies that meet certain needs of senior citizens where not-for-profit agencies are scarce or unavailable.

Not included in the directory are:• Private physicians • Long-term care facilities (maintained by Land-of-Sky Regional Council - Area Agency

on Aging) • Group and Family Care Homes (maintained by Land-of-Sky Regional Council - Area

Agency on Aging) • Organizations and/or agencies that deny service or membership on the basis of race,

color, religion, national origin, or disability • Agencies/organizations that misrepresent their services in any way • Illegal services.

If you meet the inclusion requirements above, send your organization’s name, phone number, email and web address along with a brief description of your organization to [email protected]. The Directory is updated online as needed and a print copy is published biannually. If you have questions, please contact the Council on Aging at 277-8288.

Inclusion in the Senior Services Directory does not imply endorsement or recommendation by members or affiliates of the Aging Coordinating Consortium‘s Community Awareness Committee or any other agency involved with the creation or distribution of this directory.

To update listings in this directory, contact Council on Aging at 277-8288.2

2-1-1 / GENERAL INFORMATION

United Way’s 2-1-1 of WNC (see ad on page 30)....................................2-1-1 or 252-4357www.211wnc.orgFree, 24/7 Community service information line and online database of community resources

ADULT DAY SERVICES

CarePartners Adult Day Services (see ad on inside back cover).........................277-3399 www.carepartners.orgNationally accredited non-profit adult day care program, includes health monitoring, social and therapeutic activities

DayStay..........................................................................................................667-4541 x229State certified, non-profit adult day care program located at Hominy Baptist Church in Candler; member of the National Adult Day Services Association

Elder Day Club at the Jewish Community Center...............................................253-0701www.jcc-asheville.orgOpen Tuesdays, Wednesdays, and Thursdays from 10 am to 2 pm for adults 55 and up of all ethnicities and faiths; structured social enrichment, companionship, activities, kosher lunches, and community excursions

Eva’s Assistance....................................................................................................275-0539Call.Eva.Mack@gmail.com

Irene Wortham Center............................................................................................274-7518www.iwcnc.orgPrograms for adults with developmental disabilities that promote optimal levels of independence and offer socialization and interaction on an individual and group level

AGING SERVICES

AARP State Office........................................................................................(866) 389-5650www.aarp.orgHealth, life, auto and homeowner insurance; pharmacy and investment services for members

Buncombe County Department of Social Services (see ad on page 33)...........250-5800www.buncombecounty.org/governing/depts/dss/Adult care home placement and monitoring, adult protective services, case management, and public guardianships


AGING SERVICES, continued

Council on Aging of Buncombe County, Inc. (see ad on page 29).....................277-8288www.coabc.orgSenior services such as Seniors Safe at Home, information and assistance, home visit assessments, care management, case assistance, Call-A-Ride, subsidized in-home Aide services, caregiver respite and Medicare counseling

Jewish Family Services of WNC...........................................................................253-0701 www.jcc-asheville.orgA program of the Asheville Jewish Community Center; resources and consultation for older adult issues; case management; open to people of all ethnicities and faiths

Land-of-Sky Regional Council (see ad on inside front cover)...............................251-6622www.landofsky.orgFamily Caregiver Support Program, Foster Grandparent Program, Long-Term Care Ombudsman and Long-Term Care Housing Directory; Retired and Senior Volunteer Program, Senior Community Service Employment Program, Senior Companion Program, and Chronic Disease Self-Management Program

ALZHEIMER’S, DEMENTIA, AND MEMORY IMPAIRMENT

Alzheimer’s Association Western Carolina Chapter.................................(800) 272-3900www.alz.org/northcarolina/Support groups, education, caregiver hotline

Black Mountain Neuro-Medical Treatment Center...............................................259-6700www.bmcnc.org/Second-Stage Alzheimer’s Program, overnight respite services for dementia patients

Land-of-Sky Regional Council (see ad on inside front cover)...............................251-6622www.landofsky.org/aging/a_ltcdir.htmlLong-Term Care Housing Directory provides up-to-date information on facilities and types of services available in Buncombe, Henderson, Madison, and Transylvania; call or visit the website for a copy of the directory


ALZHEIMER’S, DEMENTIA, AND MEMORY IMPAIRMENT, continued

Memory Care..........................................................................................................771-2219www.memorycare.org email: [email protected]

Caregiver Education Program Lecture series designed to improve caregiver understanding of dementia care; no cost to enrolled MemoryCare caregivers.

Clinical Services Memory assessment, treatment, and support for memory-impaired individuals and their families

Eldercare Resource Center Education materials on aging issues, dementia, and caregiving

Project C.A.R.E. (Caregivers Running on Empty)..................................................687-5609Respite and case assistance by for caregivers of persons with Alzheimer’s disease or other dementias.

ANIMAL SERVICES

Animal Compassion Network...............................................................................258-4820www.animalcompassionnetwork.orgAnimal welfare organization offering spay/neuter assistance, pet adoption and fostering, and an emergency foster program for pets that have lost their owner due to nursing home placement, illness, death, or natural disaster

Asheville Humane Society.....................................................................................761-2001 www.ashevillehumane.orgAnimal shelter and pet adoption center

Asheville Kennel Club...........................................................................................258-4833www.ashevillekennelclub.comOffers spay/neuter coupons

Brother Wolf Animal Rescue.................................................................................505-3440www.bwar.orgFosters client’s pets during periods of hospitilization

Canine Companions for Independence.....................................................(800) 572- 2275www.cci.orgProvides trained assistance dogs and ongoing support for disabled individuals

Humane Alliance Spay/Neuter Clinic...................................................................252-2079www.humanealliance.orgProvides affordable sterilization services on-site


ARTHRITIS AND OSTEOPOROSIS

CarePartners (see ad on inside back cover)...........................................................274-2400www.carepartners.orgArthritis support group

Mission Hospitals (see ad on page 33).................................................................213-8250www.missionhospitals.orgWellness Resource Center – offers free bone densitometry

ASSISTED LIVING CENTERS (see LONG-TERM CARE)

ASTHMA (see LUNG)

ATTORNEYS - ELDER LAW ISSUES (see LEGAL)

BEREAVEMENT SERVICES (see MENTAL HEALTH)

BLIND SERVICES (see VISION SERVICES)

CANCER

American Cancer Society......................................................................................254-6931 www.cancer.orgVolunteer and support group Buncombe County Department of Health............................................................250-5260www.buncombecounty.orgBreast and cervical cancer programs for uninsured persons

Leukemia and Lymphoma Society..............................................................(800) 955-4572www.leukemia-lymphoma.orgInformation and referrals

Mission Hospitals (see ad on page 33).................................................................213-4655www.missionhospitals.org

Breast Cancer Support Comprehensive program for mastectomy; support group

Cancer Connection Information for people with cancer Prostate Cancer Support Group.................................................................(800) 422-6237www.pccnc.org“Man to Man” meeting


CAREGIVER RESPITE PROVIDERS(also see In-Home Aide Services)

CarePartners Adult Day Services (see ad on inside back cover).........................277-3399www.carepartners.orgNationally accredited non-profit adult day care program; includes health monitoring, social and therapeutic activities

DayStay..........................................................................................................667-4541 x229www.hominybaptist.comState certified, non-profit adult day care program located at Hominy Baptist Church in Candler; member of the National Adult Day Services Association

Elder Day Club at the Jewish Community Center...............................................253-0701www.jcc-asheville.orgOpen Tuesdays, Wednesdays, and Thursdays from 10 am to 2 pm for adults 55 and up of all ethnicities and faiths; structured social enrichment, companionship, activities, kosher lunches, and community excursions


Greenwood Inn at the Black Mountain Center.....................................................259-6945 www.bmcnc.org/Services/Greenwood_Inn/greenwood_inn.htmAffordable, overnight respite care for people with Alzheimer’s disease or other dementias


Nazareth First Baptist Church..............................................................................274-8851One day a week group respite program


CAREGIVER SUPPORT

Alzheimer’s Association Western Carolina Chapter.................................(800) 272-3900www.alz.org/northcarolinaSupport groups, education, caregiver hotline

Caregiver Wellness Program at Park Ridge Health............................................682-2459www.caregiverwellness.orgEducation and support for caregivers

Caring For Aging Parents Education and Support (C.A.P.E.S.).........................277-8288www.coabc.org/caregiver-assistance/capesEducation and support group for anyone caring for or concerned about an aging parent; a collaboration between Mission Hospital’s Wellness Resource Center and the Council on Aging

Council on Aging Family Caregiver Support Program.......................................277-8288http://www.coabc.org/caregiver-assistance/respiteCaregiver respite funding and case assistance

Jewish Family Services of WNC...........................................................................253-2900www.jcc-asheville.orgMonthly caregiver support group facilitated by a social worker; resources and consultation for older adult and caregiver issues; open to all ethnicities and faiths;

Land-of-Sky Regional Council (see ad on inside front cover)...............................251-6622www.landofsky.orgFamily Caregiver Support Program; Long-Term Care Housing Directory provides up-to-date information on facilities and types of services available in Buncombe, Henderson, Madison, and Transylvania including those that provide short-term caregiver respite; call or visit website for a copy of the directory

Memory Care..........................................................................................................771-2219www.memorycare.org


Clinical Services Memory assessment, treatment, and support for memory-impaired individuals and their families



CASE MANAGEMENT AND CARE MANAGEMENT

Aging Advocates....................................................................................................225-0790www.agingadvocates.comGeriatric Care Management; In-home Assessment; Counseling; Personal Finance; Support Services; Elder Advocacy. Fees apply

CareLink.................................................................................................................253-6666Coordination of care, housekeeping services and counseling; fees apply

CarePartners Private Care Management (see ad on inside back cover)..............277-4886www.carepartners.orgGeriatric care management, needs assessments, resources and coordination of services; fees apply

Community Care of WNC......................................................................................259-3879Case management for uninsured or Medicaid patients who have chronic conditions such as asthma, COPD, CHF, or diabetes or have been recently hospitalized

Council on Aging of Buncombe County, Inc (see ad on page 29)......................277-8288www.coabc.orgCare management for recently hospitalized seniors age 75 and over and case coordination for at-risk seniors age 60 and over; includes home visit, needs assessment, and follow up. Fees may apply for those over 150% of the federal poverty level

Jewish Family Services of WNC...........................................................................253-2900 www.jcc-asheville.orgSocial work case management through the Asheville Jewish Community Center provides access to community resources, mental health counseling and referrals for people of all ethnicities and faiths; sliding scale fees available

McCampbell, Barbara MA.....................................................................................225-0790Licensed Professional Counselor; Certified Case Manager. [email protected]

SeniorCare Consulting..........................................................................................337-1776Geriatric care management, assessment, referral, counseling, and other services; fees apply

Veteran’s Administration Medical Center.............................................................298-7911www.asheville.va.govCase management and social work services for veterans


CLEANING ASSISTANCE (see IN-HOME AIDE SERVICES)CONSUMER INFORMATION

Asheville Police Department.................................................................................259-5881 www.ashevillenc.govFraud information for victims of privacy or credit fraud

Better Business Bureau.........................................................................................253-2392www.bbb.orgBrochures, questions and complaints

NC Attorney General’s Office......................................................................(919) 716-6000Consumer Protection Division

NC Senior Medicare Patrol Program...........................................................(800) 443-9354www.ncdoi.com/SHIIP/SMP/shiip_smp_home.aspAddresses Medicare/Medicaid error, fraud and abuse

CRISIS INTERVENTION

Buncombe County Department of Social Services (see ad on page 33)...........250-5800www.buncombecounty.org/GOVERNING/DEPTS/dss/adults/aps.htmOffers disabled adults protection from abuse, neglect and exploitation; available 24/7 for emergencies

Helpmate.................................................................................................................254-0516www.helpmateonline.org24 hour crisis services for victims of domestic violence

Our VOICE..............................................................................................................252-0562www.ourvoicenc.orgCounseling, advocacy and education for those affected by sexual assault and abuse; includes 24/7 crisis line at 255-7576

United Way’s 2-1-1 of WNC (see ad on page 30)....................................2-1-1 or 252-4357www.211wnc.orgFree, 24/7 community service information line

Western Highlands Network..................................................................................225-2800www.westernhighlands.org24/7 crisis line and referral service for mental health, substance abuse or MR/DD challenges


DEAF SERVICES (see HEARING SERVICES)

DENTAL SERVICES

ABCCM Dental Clinic.............................................................................................259-5339www.abccm.orgLimited services and availability

A-B Tech Community College Dental Clinic...............................................254-1921 x255Low-cost hygiene and dental work on a limited basis

Mountain Area Health Education Center (MAHEC).............................................252-4290www.mahec.net Preventative, restorative and major dental care with the exception of oral surgery and orthodontics

WNC Community Health Services Ridgelawn Clinic..........................................285-0622Community health clinic providing low cost dental care

DEPRESSION (see MENTAL HEALTH)

DIABETES

Mission Hospitals Health Education Center (see ad on page 33)......................213-4700www.missionhospitals.org Education and support regarding diabetes, hypertension, cholesterol, and weight management

YWCA.............................................................................................................254-7206 x212www.ywcaofasheville.orgThe Diabetes Wellness Project empowers those with diabetes to develop the habit of exercise to better manage their illness. The Diabetes Prevention Project includes all the Diabetes Wellness Project activities plus a 12-week weight management class.


DISABILITY SERVICES

The Arc...................................................................................................................253-1255www.arcofbuncombe.orgEmpowers persons with intellectual/developmetal disabilities to realize their highest potential through advocacy, family support, case management, education and development of programs

Canine Companions for Independence.....................................................(800) 572- 2275www.cci.orgProvides trained assistance dogs and ongoing support for disabled individuals

Disability Partners..................................................................................................298-1977www.westernalliance.orgA non-profit, consumer-controlled, community-based organization providing services by and for persons with all types of disabilities with the goal of maintaining their civil rights options, controlling choices in their lives and the freedom to participate fully in their communities

Goodwill Industries................................................................................................298-9023http://www.goodwillnwnc.org/jobsAtGoodwill.cfmJob training and workforce development for people of all abilities

Independent Living................................................................................................670-3377Home accessibility modifications provided to individuals who meet income guidelines


Western Highlands Network.................................................................................225-2800www.westernhighlands.orgReferral service for mental health, substance abuse or Mental Retardation / Developmental Disability challenges

Western NC Community Health Services..................................................................285-0622

DRUG DEPENDENCY (see SUBSTANCE ABUSE TREATMENT AND COUNSELING)


EDUCATION

A-B Tech Community College...............................................................................254-1921www.abtech.eduAcademic and continuing education programs; free tuition for those age 65 and over

Buncombe County Public Libraries.....................................................................250-4700http://www.buncombecounty.org/governing/depts/Library/Free continuing education programs, including basic computer training

Memory Care..........................................................................................................771-2219



NC Center for Creative Retirement......................................................................251-6140http://www.unca.edu/ncccrReuter Center at UNCA provides education and training for individuals age 50 and over

College for Seniors Non-credit classes for members

Creative Retirement Exploration Weekend Memorial Day weekend seminar on transitioning to retirement age life; open to the public

Leadership Asheville Seniors Community leadership seminar program

Special Events and Lectures Open to the public

NC Cooperative Extension....................................................................................255-5522http://buncombe.ces.ncsu.edu/Education on aging and other issues


EMERGENCY ASSISTANCE

American Red Cross.............................................................................................258-3888www.redcrosswnc.orgDisaster relief, Vial of Life program

Asheville Buncombe Community Christian Ministries (ABCCM)www.abccm.orgCrisis Assistance – food, clothing, household, rent, fuel and utilities

Crisis Ministries...........................................................................................259-5300

Hominy Valley (Candler)..............................................................................670-1221

North Buncombe Samaritan Ministries (Weaverville)...............................645-6141

South (Arden)...............................................................................................684-3872

Buncombe County Department of Social Services (see ad on page 33)...........250-5500www.buncombecounty.org/governing/depts/dss/Crisis intervention, utilities assistance, Project Share

Eblen Charities.......................................................................................................255-3066www.eblencharities.orgAssistance with food, rent, utilities, medication, and medical supplies

Foster Memorial Seventh Day Adventist Church................................................274-2014www.fosterchurch.comAssistance with food, clothing, household items, and utilities; hot breakfast served on Tuesdays

Hearts with Hands.................................................................................................667-1912www.heartswithhands.orgFood pantry, vouchers for Goodwill with report of fire or flood

Hominy Valley Community Service......................................................................667-5397Emergency assistance for food, clothing, fuel, utilities and medication for Enka/Candler area residents

Salvation Army.......................................................................................................253-4723www.uss.salvationarmy.orgAssistance with food, rent, utilities, and transportation


EMERGENCY ASSISTANCE, continued

St. Vincent de Paul SocietyProvides food and limited utility and rent assistance to Buncombe County residents

East Buncombe............................................................................................236-8555

North, West and Central Buncombe...........................................................775-1933

South Buncombe................................................................................684-6098 x308

Swannanoa Community Council..........................................................................775-5595Emergency utility and fuel assistance for Swannanoa residents

Swannanoa Valley Christian Ministries...............................................................669-9404Emergency assistance for transients and Swannanoa residents

EMERGENCY RESPONSE SYSTEMS (see SAFETY)

EMPLOYMENT

Goodwill Industries................................................................................................298-9023http://www.goodwillnwnc.org/jobsAtGoodwill.cfmJob training and workforce development for people of all abilities

Land-of-Sky Regional Council (see ad on inside front cover)...............................251-6622www.landofsky.orgJob training and employment for low income individuals age 55 and over

Mountain Area Joblink Career Center..................................................................250-4761http://www.buncombecounty.org/governing/depts/joblink Job listings, job placement, career information and guidance, labor market information, career assessments, workshops and on-the-job training

END-OF-LIFE CARE (see HOSPICE AND PALLIATIVE CARE)

END-OF-LIFE PLANNING

CarePartners Hospice and Palliative Care (see ad on inside back cover)..........277-4800 www.carepartners.orgQuarterly “Making Choices” Advance Care Planning presentations; free and open to the


publicEND-OF-LIFE PLANNING, continued

Funeral Consumer Alliance...................................................................................669-6011http://www.funerals.org/affiliates/fcawnc/Education and outreach help with making funeral arrangements

LifeShare of the Carolinas.....................................................................................665-0107www.lifesharecarolinas.org Organ and tissue transplant information and services

NC Advance Health Care Directive Registry..............................................(919) 807-2167http://www.secretary.state.nc.us/ahcdr/

Pisgah Legal Services...........................................................................................253-0406www.pisgahlegal.orgElder Law Project; no cost legal assistance with living wills, advanced directives, and end-of-life planning for low-income seniors

FINANCIAL PLANNING AND MONEY MANAGEMENT

AnnualCreditReport.com.............................................................................(877) 322-8228www.AnnualCreditReport.comProvides one free credit report annually from each of the national consumer reporting agencies (Experian, TransUnion, and Equifax); visit website or call automated line; credit scores may be added for a fee

Credit BureausIdentity theft concerns and credit reports

Equifax.................................................................................................(800) 525-6285 www.equifax.com

Experian..............................................................................................(888) 397-3742 www.experian.com

Trans Union.........................................................................................(800) 680-7289 www.transunion.com

Daily Money Management (see ad on page 30)....................................................299-8707www.dailymoneymanagement.netIn-home assistance with private paperwork, bill paying and more

My Paperwork Pro.................................................................................................225-0790


In-home assistance with bills, insurance and organizationFINANCIAL PLANNING AND MONEY MANAGEMENT, continued

NAACP.....................................................................................................................281-3066www.naacp.orgNo cost credit check in collaboration with OnTrack Financial Education and Counseling

OnTrack Financial Education and Counseling....................................................255-5166www.ontrackwnc.orgBudget and money management, financial education, retirement planning, reverse mortgage assistance, foreclosure prevention, and debt management; low or no cost services

FOOD PANTRIES

Asheville Buncombe Community Christian Ministries (ABCCM)www.abccm.org

Crisis Ministries (Cumberland Ave)...........................................................259-5300 Monday-Friday 8:30 - 4:30 for Asheville residents

Hominy Valley (Candler)..............................................................................670-1221 Monday-Friday 9:00 - 1:00 for West Buncombe residents

North Buncombe Samaritan Ministries (Weaverville)...............................645-6141 Monday, Tuesday, Wednesday, Thursday 10:00 - 2:00 for North Buncombe

South (Arden)...............................................................................................684-3872 Monday-Friday 9:00 - 1:00 for South Buncombe residents

Big Ivy Community Center....................................................................................626-3438Thursday 9:00 - 12:00 for Barnardsville area residents

Biltmore Church of Christ.....................................................................................274-2829www.biltmorecofc.orgWednesday 10:00 - 12:00 for Buncombe County residents

Calvary Chapel of Asheville..................................................................................277-7703www.calvarychapelasheville.orgWednesday 12:00 - 1:30 for Buncombe County residents

Catholic Social Services.......................................................................................255-0146www.cssnc.orgMonday-Friday 9:00 - 5:00 for Buncombe County residents

(Continued on next page)


FOOD PANTRIES, continued

Children First Family Resource Center................................................................252-4810www.childrenfirstbc.org/efrc.htmMonday-Thursday 9:00 – 4:00 and Friday 9:00 - 1:00 for Emma community residents

Family of Faith Fellowship....................................................................................684-2158www.familyfaithfellowship.orgMonday-Thursday 10:00 – 2:30 for Buncombe County residents

Food for Fairview...................................................................................................628-4322Friday 9:00 – 12:00 for Fairview, Fletcher and Reynolds area residents

Foster Memorial Seventh Day Adventist Church................................................274-2014www.fosterchurch.comTuesday 9:00 – 11:30 for Buncombe County residents; hot breakfast available

Hearts With Hands.................................................................................................667-1912www.heartswithhands.orgWednesday-Thursday 10:00 – 4:00 for Buncombe County residents

Loving Food Resources........................................................................................255-9282www.lovingfood.orgSaturday 11:00 – 2:00 for persons living with HIV/AIDS or receiving hospice home care

Oakley Baptist Church..........................................................................................274-3221Wednesday starting at 12:30 (til food runs out) for Buncombe County residents

Salvation Army.......................................................................................................253-4723www.salvationarmy.orgHours vary; for Buncombe County residents

St. Vincent de Paul SocietyBuncombe County residents

East Buncombe............................................................................................236-8555

North, West and Central Buncombe...........................................................775-1933

South Buncombe................................................................................684-6098 x308

Swannanoa Valley Christian Ministries................................................................669-9404Monday-Friday 9:00 – 3:00 for residents of Black Mountain, Swannanoa, Ridgecrest and Montreat

Western Carolina Rescue Ministries....................................................................254-0471


www.wcrminc.orgTuesday, Thursday 2:00 – 4:00, Wednesday 10:00 – 12:00 for Buncombe County residents

FOOT CARE

CarePartners Health Services Orthotics & Prosthetics (see ad inside back)....254-3392 www.carepartners.orgFull-service orthotics and prosthetics

ET Consultant Services.........................................................................................645-6585Affordable in-home foot care by certified nurse specialists

Skyland Prosthetics and Orthotics.......................................................................684-1644www.skylandprosthetics.netCorrective and diabetic footwear, plus artificial limbs, braces, mastectomy garments

GERIATRIC CARE MANAGEMENT (see CASE MANAGEMENT AND CARE MANAGEMENT)

GUARDIANSHIP (see LEGAL)

HEALTH CARE: SUBSIDIZED CARE AND COMMUNITY HEALTH CLINICS

Asheville Buncombe Community Christian Ministry (ABCCM).........................259-5339www.abccm.org/medical-center.htmlMedical and dental care for the uninsured

Buncombe County Department of Health............................................................250-5246www.buncombecounty.orgAdult primary care clinic

Emma Clinic (Mission Hospitals; in West Asheville)(see ad on page 33)..........281-0080Assessment and treatment of minor illnesses; screenings, smoking cessation program, asthma education, and medication review; for lower income, uninsured, or underinsured Buncombe County residents; no out-of-pocket costs; limited transportation available

(Continued on next page)


HEALTH CARE: SUBSIDIZED CARE AND COMMUNITY HEALTH CLINICS, continued

Mountain Area Health Education Center (MAHEC) www.mahec.netComprehensive health care centers accepting Medicaid and private insurance

Cane Creek Family Health Center (Fletcher)..............................................628-8250

Family Health Center....................................................................................257-4730

Women’s Health Services............................................................................254-5126

Project Access.......................................................................................................274-6989https://www.bcmsonline.org/pa/pp/Comprehensive medical care for low income, uninsured Buncombe County residents

Three Streams Family Health Center....................................................................285-9725www.threestreamshealth.orgChristian organization providing sliding scale primary care services

Veteran’s Administration Medical Center.............................................................298-7911www.asheville.va.govComprehensive medical services for veterans

WNC Community Health Services Ridgelawn Clinic..........................................285-0622Community health clinic providing no or low cost health and mental health services; pharmacy on-site; no co-pay for those on original Medicare; no gap in coverage and low co-pay for Medicare Part D prescription drugs

HEALTH CARE: URGENT CARE CENTERS

NextCare Urgent Care............................................................................................281-8131www.nextcare.comWalk-in injury care

Sisters of Mercy Urgent Carehttp://www.urgentcares.org/Neighborhood medical centers specializing in the evaluation and treatment of non-life-threatening injuries and illnesses

Arden (Airport Road)...................................................................................651-0098

South Asheville............................................................................................274-1462


Weaverville....................................................................................................645-5088

West Asheville..............................................................................................252-4878HEARING SERVICES

CarePartners Health Services (see ad on inside back cover)...............................274-6179www.carepartners.orgAssessments, rehabilitation, vestibular therapy (in the outpatient center)

Independent Living................................................................................................670-3377Assistance with obtaining a hearing aid for those who meet income guidelines

NC Relay Center............................................................................................................7-1-1www.relaync.comPlaces calls for those who are hearing impaired

Services for the Deaf and Hard of Hearing..........................................................665-8733 http://dsdhh.dhhs.state.nc.us/ TDD/TTY 665-8737 Provides no- or low-cost hearing aids, amplified phones, and other telecommunication equipment for qualifying individuals

TDD/TTY Long Distance Operator...............................................................(800) 855-115524-hour services for the hearing impaired

HEART / CARDIOVASCULAR

Mission Hospitals (see ad on page 33)www.missionhospitals.org

HeartPATH Cardiac Rehabilitation..............................................................213-7000 Cardiac rehabilitation, therapy and referral

HeartPATH Support Group..........................................................................213-7542 Patients and caregivers of anyone with congestive heart failure


HOME REPAIRS, IMPROVEMENTS AND MODIFICATIONS

American Red Cross..............................................................................................258-3888 www.redcrosswnc.org Smoke detector program for low-income and elderly individuals

Asheville Fire Department.....................................................................................259-5640 www.ashevillenc.gov Smoke detector program for low-income, disabled and elderly individuals

Community Action Opportunities.........................................................................252-2495Heating repair and replacement; weatherization services; income guidelines apply

Council on Aging of Buncombe County, Inc. (see ad on page 29).....................277-8288 www.coabc.org

Seniors Safe at Home Program Minor home repairs and modification for individuals age 60 and over; income guidelines apply; assistance with applying for weatherization services; heat relief program distributes free fans and air conditioners to qualifying seniors age 60 & over

Fusco’s Concierge Service...................................................................................279-9771 http://fuscosconciergeservice.comHandyman services and yard work

Independent Living................................................................................................670-3377Home accessibility modifications provided to individuals who meet income guidelines

Mountain Housing Opportunities.........................................................................254-4030 www.mtnhousing.org Home repair and rehabilitation for those who meet income guidelines

U.S. Department of Agriculture.......................................................................254-0916 x4 www.usda.gov Low-interest loans for home repairs


HOMELESS SHELTERS

Asheville Buncombe Community Christian Ministries (ABCCM)www.abccm.org/medical-center.html A Vet’s Place.................................................................................................259-5333 www.abccm.org/vets-place.html Transitional housing for male veterans, focusing on financial, housing, medical, mental health, self-determination, spiritual, and substance abuse wellness

Women and Children’s Shelter....................................................................259-5365 www.abccm.org/Women-and-Children-Shelter.html Shelter for women (including veterans) and children; provides skill building and steps towards reintegration

Homeward Boundwww.hbofa.org

A HOPE Day Center.......................................................................................252-8883 Shelter and other necessities; supportive services, access to legal, medical and mental health services

Room in the Inn............................................................................................258-2695 Crisis shelter for women, offering food and lodging for 90 days

Safe Haven....................................................................................................258-1695 Safe (physical and emotional) shelter to persons with chronic mental health or substance abuse issues

Salvation Army

Center of Hope.............................................................................................254-6351 Emergency shelter for men, women and families

Western Carolina Rescue Ministries.....................................................................254-0471 www.wcrminc.org

Men’s Overnight Program Overnight shelter for up to 80 men; showers

Safe Harbor Overnight shelter for women for up to 30 days; provides needs assessment and


counseling

HOSPICE AND PALLIATIVE CARE

CarePartners Hospice and Palliative Care Services (see ad on inside back cover)www.carepartners.orgHelping people live fully though life’s journey for 30 years

Bereavement and Family Support Services...............................................251-0126

Community Education Programs................................................................255-0231

Home Care Services.....................................................................................255-0231

John F. Keever Solace Center In-Patient Care..........................................210-3150

Palliative Care..............................................................................................255-0231

Four Seasons.........................................................................................................692-6178www.fourseasonscfl.org Holistic hospice and palliative care; research; Elizabeth House; bereavement services; other community services. U.S. Department of Veteran’s Affairs....................................................................298-7911 www.asheville.va.gov Hospice services for veterans

HOUSEKEEPING (see IN-HOME AIDE SERVICES)

HOUSING / RENTAL RESOURCES

The Housing Authority of the City of Asheville

Public Housing..............................................................................................258-1222

Section 8 Housing........................................................................................257-2653

Services for the Elderly................................................................................239-3517 Land-of-Sky Regional Council (see ad on inside front cover)..............................251-6622 www.landofsky.orgInformation on housing for older adults and disabled persons

Mountain Housing Opportunities.........................................................................254-4030


www.mtnhousing.org Information on affordable rentals and ownership

HOUSING / RENTAL RESOURCES, continued

OnTrack Financial Education and Counseling....................................................255-5166www.ontrackwnc.orgHome Base program offers no cost rental counseling and education, Rental Resource Guide, homebuyer education, foreclosure prevention, and reverse mortgage consultation

SocialServe...................................................................................................(877) 428-8844www.socialserve.comFree, non-profit phone and internet service that helps people locate safe, affordable housing or other shelter alternatives; includes Section 8 listings

HYPERTENSION / STROKE

American Red Cross.............................................................................................258-3888 www.redcrosswnc.org Blood pressure screenings

Asheville Fire Department.....................................................................................259-5636 www.ashevillenc.gov Blood pressure screenings (can get at any Fire Station)

CarePartners Health Services (see ad on inside back cover)...............................277-4800 www.carepartners.orgRehabilitation and support for stroke survivors, supportive services for friends, family and caregivers

INCONTINENCE / KIDNEY

National Kidney Foundation........................................................................(800) 622-9010 www.kidney.org Information and resources


IN-HOME AIDE SERVICES: MEDICAL AND PERSONAL CARE

Advantage Care Services (see ad on page 30)......................225-0810 or (888) 811-8933

Arcadia Health Care...............................................................................................232-0230www.arcadiaservices.com

Banaltrum Caregivers............................................................................................251-0034

Bayada Nurses (see ad on page 31)......................................................................681-5100 www.bayada.com

CarePartners Private Duty Home Health Services..............................................277-4777 www.carepartners.org

Coram Healthcare...................................................................................................258-1150www.coramhc.com

Gentiva Home Health.............................................................................................298-1370 Home Carefree (formerly Pro Temps Home Care).................................................277-1580 www.homecarefree.com

Home Watch Care Givers......................................................................................676-1585www.homewatchcaregivers.com

Interim Health Care (see ad on page 35)...............................................................274-2082 www.interimhealthcare.com

Maxim Healthcare Services...................................................................................299-4388 www.maximhealthcare.com

Park Ridge Health Home Health Program.........................................................687-5261www.parkridgehealth.org

ResCare Home Care (formerly CNC/Access) (see ad on page 33).......................252-0891 www.rescarehomecare.com

Stacie’s Personal Care Services (see ad on page 37).........................................649-9014www.staciespcs.com


IN-HOME AIDE SERVICES: NON-MEDICAL

Brightstar Lifecare.................................................................................................255-1733www.brightstarcare.com

Comfort Keepers....................................................................................................687-1199 www.comfortkeepers.com

Driving Miss Daisy Home (see ad on page 30).....................................................456-6600


Fusco’s Concierge Service....................................................................................279-9771 http://fuscosconciergeservice.com

Home Instead Senior Care (see ad on page 34)...................................................274-4406www.homeinstead.com

Moody’s Home Care..............................................................................................628-4235

Mountain Home Care.............................................................................................684-6444 www.mountainhomecare.com

Seniors Helping Seniors.......................................................................................236-0662www.seniorshelpingseniors.com/asheville

Visiting Angels of Western North Carolina..........................................................665-3944

IN-HOME AIDE SERVICES: SUBSIDIZED

Buncombe County Department of Social Services (see ad on page 33)...........250-5800www.buncombecounty.org/governing/depts/dss/Medicaid-funded Personal Care Services (PCS) available to qualifying individuals

Council on Aging of Buncombe County, Inc. (see ad on page 29).....................277-8288 www.coabc.orgCounty, State, and Federally funded In-Home Aide services providing Level 1 services (assistance with cooking, cleaning, etc.) and Level 2 services (assistance bathing, dressing, etc.) for disabled adults of any age and adults age 60 and over


Families Together...................................................................................................258-0031www.familiestogether.netCommunity Alternative Program (CAP): a Medicaid waiver program that provides an alternative to nursing home placement for eligible individuals, including in-home aide services

INSURANCE

Buncombe County Department of Social Services (see ad on page 33)...........250-5500www.buncombecounty.orgMedicaid and MQB program (limited assistance to pay Medicare Part B premium)

Council on Aging of Buncombe County, Inc. (see ad on page 29).....................277-8288 www.coabc.orgVolunteers from the Senior Health Insurance Information Program (SHIIP) through the North Carolina Department of Insurance provide Medicare counseling and education, as well as training to become a Medicare counselor

NC Western Regional Office.................................................................................251-6483Link to NC Department of Insurance, insurance rating services

Senior Health Insurance Information Program (SHIIP).............................(800) 443-9354www.ncshiip.comToll-free hotline, information on Medicare, supplemental insurance, long-term care insurance and more

LEGAL

AARP Legal Services Network....................................................................(866) 330-0753www.aarplsn.comFree 45-minute legal consultation for AARP members

Attorneys - Elder Law Issues*Certified by National Academy of Elder Law Attorneys

Alleman, Cynthia..........................................................................................253-6092

*Atherton, Andrew........................................................................................255-7641

Baliles, Jan...................................................................................................255-8891

*Biggers and Associates.............................................................................258-0576

*Craig, Wendy...............................................................................................669-0799 www.wncelderlaw.com

*Dotson-Smith, Susan.................................................................................350-8595


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Thank YouThank you to all involved in the coordination of

this directory.

Judith Bicking - Bicking DesignKate Brockett - Council on Aging of Buncombe County, Inc.Tasha Christensen - Council on Aging of Buncombe County, Inc.Kaye Codrington - CarePartners Health ServicesChristina Giles - Land-of-Sky Regional CouncilDennis Giles - CarePartners Health ServicesCoryn Harris - Council on Aging of Buncombe County, Inc.Zoe Kelly - United Way’s 2-1-1 of WNCCarol McLimans - Land-of-Sky Regional Council Rachael Nygaard - United Way’s 2-1-1 of WNC

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NOTES

www.dotson-smithlaw.com

Garlock, Victor..............................................................................................299-8707

LEGAL, continued

Attorneys - Elder Law Issues, continued*Certified by National Academy of Elder Law Attorneys

Hart Law Group............................................................................................271-4278 www.thehartlawgroup.com

*Hartley, Larry...............................................................................................258-0994 www.strausslaw.com

Karriker Law Group.....................................................................................252-0127

St. John-Ritzen, Cathie................................................................................255-8813

Stewart, Heidi...............................................................................................225-6030 www.heidistewart.com

Buncombe County Department of Social Services (see ad on page 33)www.buncombecounty.org

Adult Protective Services............................................................................250-5800Investigates abuse, neglect and exploitation of disabled and/or older adults; call 24/7 to make a report

Guardianships..............................................................................................250-5800

Hope for the Future, Inc........................................................................................778-5197Nationally and state-certified professional guardians; available 24/7

Legal Aid of NC......................................................................................................236-1080www.legalaidnc.orgDisability, SSI, Medicare appeals for low-income individuals

NC Court Systemwww.nccourts.org

Estates and Probate Division......................................................................232-2696 Forms and information

Guardianships – Private...............................................................................232-2696 Supervision of healthcare and/or finances


Pisgah Legal Services...........................................................................................253-0406www.pisgahlegal.orgHelp with basic needs of housing, disability, SSI, Medicare, and elder law

LEISURE

Active Options for Older Adults...........................................................................251-6622www.activeoptions.org Online database including physical activity programs open to older adults; includes a wide variety of activities such as golf, gardening, yoga, walking and hiking groups, dancing, martial arts, aerobics, Tai Chi, and Qigong

Asheville Parks and Recreation............................................................................259-5800www.ashevillenc.gov

Center for Adult Lifelong Learning.......................................................................669-8011 www.montreat.edu/academics/mccall/default.aspClasses for seniors (Montreat)

NC Center for Creative Retirement.......................................................................251-6140www.unca.edu/ncccr/index.htmSpecial interest groups, activities, travel

Recreation CentersOffering activities and programs for people of all ages, including seniors

Burton Street Center (West Asheville).........................................................254-1942

East Asheville Center...................................................................................251-4041

Harvest House (Kenilworth)..........................................................................350-2051

Lakeview Senior Center (Black Mountain)...................................................669-8610

Murphy-Oakley House (Oakley)...................................................................251-4042

North Asheville Center.................................................................................350-2051

Reid Center (Downtown Asheville)................................................................350-2048

Senior Opportunity Center (Downtown Asheville).......................................350-2062

Shiloh Center (South Asheville)....................................................................274-7739

Spring Mountain Center (Fairview)..............................................................628-3369


Stephens-Lee Center (Downtown Asheville)................................................350-2058

West Asheville Community Center.............................................................251-4031

LEISURE, continued

YMCA (Downtown Asheville).................................................................................210-9622Reuter Family YMCA (South Buncombe).............................................................651-9622www.ymcawnc.orgExercise, fitness programs; scholarships available

YWCA......................................................................................................................254-7206www.ywcaofasheville.orgExercise, swimming, and classes; Silver Sneakers fitness program

LONG-TERM CARE (See Appendix for definitions of facility types.)

Buncombe County Department of Social Services (see ad on page 33)...........250-5700http://www.buncombecounty.org/governing/depts/dss/adults/ach_directory.aspAssistance in finding and paying for long-term care facilities

Land-of-Sky Regional Council (see ad on inside front cover)...............................251-6622www.landofsky.org/aging/a_ltcdir.html (for Housing Directory)www.landofsky.org/aging/a_ombudsman.html (for Ombudsman)Long-Term Care Housing Directory provides up-to-date information on facilities and types of services available in Buncombe, Henderson, Madison, and Transylvania; call or visit website for a copy of the directory. The Long-Term Care Ombudsman serves as a mediator who seeks to resolve complaints made by or on behalf of people living in long-term care facilities.

NC Division of Health Service Regulation........................................................See below.www.dhhs.state.nc.us/dhsrOversees licensure and ensures safe and appropriate client care for: -- adult care.......................(919) 855-3765 -- in-home care..................(919) 855-4620 -- nursing home.................(919) 855-4520

LUNG

American Lung Association........................................................................(800) 548-8252www.lungusa.org


Assistance, education and information

Mission Hospitals (see ad on page 33)www.missionhospitals.org Smoking Cessation Program......................................................................213-5528

MEDICAL EQUIPMENT: FOR PURCHASE

Advanced Home Care............................................................................................285-0239www.advhomecare.orgHome infusion, respiratory service and medical equipment

Aeroflow Health Care.............................................................................................277-1400 www.aeroflowinc.comHome respiratory, mobility equipment and service

Apria Healthcare.....................................................................................................684-9981

Blue Ridge Home Care.................................................................................(800) 851-5774www.blueridgehomecare.com

Coram Healthcare...................................................................................................258-1150 www.coramhc.comHome infusion services

The HME Store..............................................................................................(877) 740-2277www.caremedinc.comHome medical equipment, supplies and service

Lincare Pediatric Specialists................................................................................258-3613 Home equipment, supplies, oxygen and service for adults and children Mobility Concepts..................................................................................................277-2577 www.mobilityconcepts.orgWheelchairs, scooters, lifts, home medical equipment Mountain Respiratory Service, Inc. .....................................................................253-2805www.mountainrespiratoryserviceinc.comInfusion and respiratory services

Park Ridge Home Medical Equipment.................................................................651-4992 United Medical Supplies........................................................................................252-9999 Respiratory service and home medical supplies


MEDICAL EQUIPMENT: LOAN CLOSETS

Alzheimer’s Association Western Carolina Chapter...........................................254-7363

American Red Cross..............................................................................................258-3888

Asbury Memorial United Methodist Church.........................................................253-0765

Asheville Buncombe Community Christian Ministries (ABCCM)......................259-5335

Piney Mountain United Methodist Church...........................................................667-3031

MEDICARE / MEDICAID (see INSURANCE)

MEDICATION ASSISTANCE

Asheville Buncombe Community Christian Ministries (ABCCM) www.abccm.org

Main Office....................................................................................................259-5300Assistance with paying for prescriptions

Medical Clinic...............................................................................................259-5339 Assistance for uninsured (no Medicaid, no Medicare)

Buncombe County Department of Social Services (see ad on page 33)...........250-5500www.buncombecounty.orgAssistance with prescriptions, including Medicaid

Buncombe County Department of Health............................................................250-5000 www.buncombecounty.orgAssistance for low-income patients of the Health Center

Eblen Charities.......................................................................................................255-3066www.eblencharities.orgAssistance with medications and medical supplies Project Access.......................................................................................................274-6989


www.projectaccessonline.orgPhysician volunteer program for people with no insurance

MEDICATION ASSISTANCE, continued

Salvation Army.......................................................................................................253-4723 Limited emergency assistance with prescriptions for low income individuals

Veteran’s Administration Medical Center.............................................................298-7911www.asheville.va.govPrescription assistance for eligible veterans

MENTAL HEALTH All Souls Counseling Center.................................................................................259-3369www.allsoulscounseling.comLicensed therapists for uninsured and underinsured individuals CarePartners Health Services Bereavement Department (see ad inside back).251-0126www.carepartners.orgGrief counseling and bereavement education and support groups

Catholic Social Services........................................................................................255-0146Counseling on a sliding fee basis available in English and Spanish

Mission Hospitals (see ad on page 33).................................................................213-4055www.missionhospitals.orgCopestone (in-patient treatment)

Park Ridge Health...................................................................................................681-2282www.parkridgehealth.orgGeropsychiatric in-patient treatment

Western Highlands Network.................................................................................225-2800www.westernhighlands.orgReferral service for community mental health services

WNC Community Health Services Ridgelawn Clinic..........................................285-0622Community health clinic providing no or low cost mental health and health services


MONEY MANAGEMENT (see FINANCIAL PLANNING AND MONEY MANAGEMENT)

NURSING HOMES (see LONG-TERM CARE)NUTRITION

Council on Aging of Buncombe County, Inc. (see ad on page 29).....................277-8288www.coabc.org

Homebound Food Delivery Monthly food box delivery for low-income, homebound seniors age 60 and over

Project E.M.M.A (Eat better, Move More, Age well)Exercise, local foods, and nutrition education at Senior Dining sites and selected senior housing

Senior Dining Five congregate nutrition sites county-wide for seniors age 60 and over:

Avery’s Creek Community Center.....................................................712-7681 889 E. Glenn Bridge Road in Arden Hours: Monday, Wednesday, Friday, 10am - 1pm

Lakeview Senior Center.....................................................................669-2035 401 S Laurel Circle Dr at Lake Tomahawk in Black Mountain Hours: Monday through Friday, 10am - 1:30pm

Senior Opportunity Center................................................................350-2062 36 Grove Street in downtown Asheville Hours: Monday-Friday, 9am – 1pm

Shiloh Community Center.................................................................274-7739 121 Shiloh Road in south Asheville

Hours: Fridays only, 10am – 2pm

Weaverville Baptist Church..............................................................775-9297 63 N. Main Street in Weaverville Hours: Monday-Friday, 9am – 1pm

Meals on Wheels (see ad on page 34)...................................................................253-5286www.mowabc.orgHot lunch delivered up to five days a week for home-bound individuals age 60 and over

NC Cooperative Extension.....................................................................................255-5522www.ces.ncsu.eduNutrition, food, and wellness education


OSTEOPOROSIS (see ARTHRITIS AND OSTEOPOROSIS)PENSION RIGHTS (see LEGAL)

PERSONAL CARE SERVICES (see IN-HOME AIDE SERVICES)

PHYSICAL FITNESS

Active Options for Older Adults...........................................................................251-6622 www.activeoptions.orgComprehensive on-line database of wellness organizations and groups by geographical area

Care Partners Health Services East Clinic..........................................................686-3529Wellness program and weekly “Work-It Circuit” classes available.Low-impact aquatics class.......................................................................................277-4800Community water classes for people dealing with pain with movement.

Council on Aging of Buncombe County, Inc. (see ad on page 29).....................277-8288www.coabc.orgProject E.M.M.A (Eat better, Move More, Age well): exercise, local foods, and nutrition education at Senior Dining sites and selected senior housing

Jewish Community Center.....................................................................................253-0701www.jcc-asheville.orgWater aerobics, exercise classes, and a weight management program

Living Healthy.........................................................................................................251-7438Learn skills to manage your health and your life at this free six-week program for people living with ongoing health problems (and their loved ones)

Mission Hospitals (see ad on page 33)www.missionhospitals.org Wellness Resource Center..........................................................................213-1804 Exercise classes, health screenings, strength training, Tai Chi, Yoga

NC Center for Creative Retirement.......................................................................251-6140www.unca.edu/ncccrCollege for Seniors: Wellness Classes, Tai Chi, dancing, strength training, and yoga

Pisgah Valley Wellness Center.............................................................................667-9851www.pisgahvalley.org/wellness-centerStrength training, aerobics, wellness classes and workshops, massage therapy and water aerobics

YMCA (Downtown Asheville)................................................................................210-9622


Reuter Family YMCA (South Buncombe).............................................................651-9622www.ymcawnc.orgWater fitness, arthritis, injury rehab, and group classes for strength and flexibility

YWCA......................................................................................................................254-7206www.ywcaofasheville.orgAquatic exercise, physical therapy and arthritis classes

PHYSICAL THERAPY AND REHABILITATION

CarePartners Health Services (see ad on inside back cover)www.carepartners.org

Home Health Services.................................................................................252-2255Physical therapy, occupational therapy, speech therapy, nursing and in-home aide services

Outpatient Rehabilitation............................................................................274-6179Therapy clinics in five locations throughout Buncombe County offering physical, occupational and speech therapy, aquatic therapy, massage therapy, balance center, driver evaluations, wheelchair seating clinic, orthotics and prosthetics

Rehabilitation Hospital (formerly Thom’s)...................................................274-2400Strokes, orthopedic surgeries, and traumatic injuries including brain and spinal cord injuries

Gentiva Home Health.............................................................................................298-1370Physical therapy, occupational therapy, speech therapy, nursing and aide services in the home

Mission Hospitals (see ad on page 33)www.missionhospitals.org

Outpatient Rehabilitation............................................................................213-0850

Wellness Resource Center..........................................................................213-8250

Mountain Physical Therapy...................................................................................254-3525www.mountainphysicaltherapy.com

Park Ridge Health Home Health............................................................................687-5261www.parkridgehealth.orgIn-home and in-patient physical and speech therapy


YWCA......................................................................................................................254-7206www.ywcaofasheville.orgAquatic exercise, physical therapy and arthritis classes

REHABILITATION (see PHYSICAL THERAPY AND REHABILITATION)

REPAIR PROGRAMS (see HOME REPAIRS, IMPROVEMENTS AND MODIFICATIONS)

RESPITE CARE (see CAREGIVER RESPITE PROVIDERS)

RETIREMENT CENTERS (see LONG-TERM CARE)

SAFETY

ADT Companion Service ......................................................................................670-4683Personal emergency response system; setup and monthly fee

Alzheimer’s Association Safe Return Program..................................................254-7363www.alz.org/safereturnID bracelets and iron-on clothing labels for people with dementia; enrollment fee

American Red Cross.............................................................................................258-3888 www.redcrosswnc.orgHealth and safety services, smoke detector program, Vial-of-Life Project (plastic vial for emergency telephone numbers)

Asheville Police Department.................................................................................259-5940www.ashevillenc.govOlder Adult Victims Services providing information, counseling, referrals, court and medical escort

Buncombe County Senior Citizens Reassurance Program...............................250-4492www.buncombecounty.orgDaily wellness calls placed to seniors by Sheriff Department staff

Council on Aging of Buncombe County, Inc. (see ad on page 29).....................277-8288www.coabc.orgNo-cost 911 cell phones for at-risk individuals age 60 and over

Direct Link..............................................................................................................694-0000Personal emergency response system; setup and monthly fee

Helpmate.................................................................................................................254-0516


www.helpmateonline.orgCounseling and shelter for those affected by domestic violence

Lifeline....................................................................................................................213-4881Personal emergency response system; set up and monthly fee

NC Cooperative Extension....................................................................................255-5522www.ces.ncsu.eduAging education on home modifications

SAFETY, continued

NC Silver Alert Program...............................................................................(800) 522-5437www.nccrimecontrol.orgAlerts and disseminates descriptive information about missing seniors with dementia or other cognitive impairments; through the NC Department of Crime Control and Public Safety

Our VOICE..............................................................................................................252-0562www.ourvoicenc.orgCounseling, advocacy and education for those affected by sexual assault and abuse; includes 24/7 crisis line at 255-7576.

Simply Home..........................................................................................................684-8441Personal emergency response system as well as safety monitoring that will email or call caregivers. Set-up and monitoring fees

SENIOR CENTERS

Harvest House........................................................................................................350-2051205 Kenilworth Road, Asheville 28805

Lakeview Senior Center.........................................................................................669-8610401 S Laurel Circle Dr, Black Mountain 28711

Senior Opportunity Center....................................................................................350-206236 Grove Street, Asheville 28801

SOCIAL SECURITY Pisgah Legal Services...........................................................................................253-0406www.pisgahlegal.orgSocial Security Disability income assistance


Social Security (Buncombe County)..........................................................(866) 572-8361Social Security (National)............................................................................(800) 772-1213www.socialsecurity.govCash benefits for older and disabled adults; supplemental security income; Prescription drug assistance for Medicare recipients

STROKE (see HYPERTENSION / STROKE)

SUBSTANCE ABUSE TREATMENT AND COUNSELING

Alcoholics Anonymous.........................................................................................254-8539Self-help meetings; information and referrals

Narcotics Anonymous...........................................................................................258-4537Self-help meeting; information and referrals

Western Highlands Network.................................................................................225-2800www.westernhighlands.orgReferral service for individuals seeking support for mental health, substance abuse or MR/DD challenges

SUPPORT GROUPS

Alzheimer’s Association Western Carolina Chapter..........................................254-7363www.alz.org/northcarolina/Support groups for caregivers meeting regularly around the county

CarePartners (see ad on inside back cover)www.carepartners.org

ALS Support Group.....................................................................................775-1250

Aphasia Support Group...............................................................................684-9619

Arthritis Support Group...............................................................................684-6235

Bereavement Support Group......................................................................251-0126

Caregivers Support Group..........................................................................277-3399

Essential Tremor Support Group...............................................................298-4085

Making Choices--Advanced Care Planning...............................................277-4800Parkinson’s Support Group........................................................................230-9706


Post-Polio Resource Group........................................................................765-7715Stroke Support Group.................................................................................277-4800

SUPPORT GROUPS, continued

Caring for Aging Parents Education and Support Program (C.A.P.E.S.)..........277-8288www.coabc.orgEducation and support for those concerned about or caring for aging parents; meets at the Wellness Resource Center at Mission Hospital the third Monday of every month; a collaboration between Mission Hospital and the Council on Aging

Jewish Family Services of WNC...........................................................................253-2900 www.jcc-asheville.orgMonthly caregiver support group facilitated by a social worker; open to all ethnicities and faiths

TAX ASSISTANCE

Buncombe County Tax Office...............................................................................250-4920www.buncombecounty.orgAssistance with senior property tax exemptions; senior tax work-off program

Council on Aging of Buncombe County, Inc. (see ad on page 29).....................277-8288www.coabc.orgFree tax assistance for seniors; volunteers from February to April

Internal Revenue Service (Asheville office).........................................................271-4764Assistance with Federal and State tax return preparation, tax law, payment arrangements, and account inquiries; multilingual help available Internal Revenue Service (National)..........................................................1-800-829-1040 www.irs.gov 1-800-829-4059 (TDD)Free tax assistance over the phone, Monday through Friday, 7:00 am to 10:00 pm

OnTrack Financial Education and Counseling....................................................255-5166www.ontrackwnc.orgFree tax assistance by appointment from February to April

TRANSPORTATION

AARP Driver Safety Program................................................................................298-6600


www.aarp.org/home-garden/transportation/driver_safetyDefensive driving for seniors; insurance discount; additional brief training available online

Arc Angel Service..................................................................................................696-0515Ambulance and wheelchair transportation services

TRANSPORTATION, continued

Asheville Transit System.......................................................................................253-5691iride@ashevillenc.gov

Buncombe County Department of Social Services (see ad on page 33)...........250-5863www.buncombecounty.orgMedical transportation (Medicaid only)

CarePartners Health Services (see ad on inside back cover)...............................277-4800www.carepartners.orgDriver Evaluation Program; evaluates driving skills; by doctor referral only

Council on Aging of Buncombe County, Inc. (see ad on page 29).....................277-8288www.coabc.orgCall-A-Ride program: medically necessary, volunteer transportation on donation basis with prior appointment (one week notice requested)

David’s Transportation..........................................................................................505-1394www.cesarfamilyservices.comTransportation to medical appointments, airport, church, and casino; medication and grocery delivery

Driving Miss Daisy Home (see ad on page 30).....................................................683-3303

Medical Emergency Ambulance...........................................................................684-0287www.medicstation28.comBed-confined patients

Mountain Mobility...................................................................................................250-6750 www.buncombecounty.org TDD: 252-4085Transportation in handicap accessible vehicle to medical appointments, grocery, and retail, as well as multipurpose trips within Buncombe County; seniors are given the opportunity to make voluntary contributions towards the cost of services, but are under no obligation to contribute; free city bus passes available for qualified individuals age 65 and over Out n’ About............................................................................................................712-7259Local, long distance, and overnight travel; assistance with transfers and personal care


Road to Recovery.........................................................................................(888) 227-6333Transportation program for ambulatory cancer patients who need transportation to doctors appointments and scheduled treatments only.

Round a Bout Transportation................................................................................253-00577 days a week with advance notice

URGENT CARE (see HEALTH CARE: URGENT CARE CENTERS)

UTILITY ASSISTANCE (see EMERGENCY ASSISTANCE)

VISION SERVICES

Asheville Lions Eye Clinic.....................................................................................665-2982Free screenings for glaucoma, diabetes and vision; assistance with eyeglasses and eye exams

Buncombe County Department of Social Services (see ad on page 33)...........250-5657www.buncombecounty.orgServices for the Blind; assistance with accessing low vision equipment including glasses and large print items

Council on Aging of Buncombe County, Inc. (see ad on page 29).....................277-8288www.coabc.orgAssistance with accessing programs that provide low or no-cost glasses; low income seniors age 60 and over

Mission Hospitals Low Vision Center (see ad on page 33).................................213-4370www.missionhospitals.orgVision evaluation, assistance with vision equipment, support group, information and referral, instruction in independent living skills, occupational therapy for vision loss caused by stroke or brain injury

Services for the Blind............................................................................................251-6732www.ncdhhs.govRehabilitation and independent living services

VOLUNTEER OPPORTUNITIES

CarePartners Health Services Volunteer Program..............................................277-4800www.carepartners.org


Volunteers are essential, giving from their hearts to enhance the quality of support services to our patient population, clients, family members, and community we are privileged to care for and serve.

Land-of-Sky Regional Council (see ad on inside front cover)...............................251-6622www.landofsky.orgRetired and Senior Volunteer Program (RSVP) provides opportunities for seniors to volunteer in community agencies

NC Center for Creative Retirement.......................................................................251-6140www.unca.edu/ncccr or ncccr.com(Reuter Center at UNCA; members only)Intergenerational computer mentoring, career advising, and other service projects

United Way’s Hands On Asheville-Buncombe (see ad on page 34)...................255-0696www.handsonasheville.orgA link for individuals, families, corporate, and civic or faith-based groups to volunteer in support of nonprofits in Asheville and Buncombe County

WELLNESS (see NUTRITION or see PHYSICAL FITNESS)

WHEELCHAIRS / WHEELCHAIR SERVICES

CarePartners Health Services (see ad on inside back cover)...............................274-6183www.carepartners.orgWheelchair seating and mobility clinic

Miracle On Wheels........................................................................................(800) 749-8778Power wheelchairs and scooters

Mobility Concepts..................................................................................................277-2577www.mobilityconcepts.orgWheelchair, transportation and ambulance services

Veteran’s Administration Medical Center.............................................................298-7911www.asheville.va.govWheelchair services


APPENDIX

LONG-TERM CARE DEFINITIONS

Adult Care Homes (includes Rest Homes) – Licensed group homes; provide meals; 24-hour staff to help with activities of daily living; nurses are not required

Group Homes (for developmentally disabled adults) – Licensed homes for 2 to 9 persons

Multi-Unit Assisted Housing (with services) – Licensed group housing with one meal and housekeeping service

Family Care Homes - Licensed homes for up to 6 residents; nurse not required

Nursing Homes – Provide skilled care for individuals who are chronically ill or who are recuperating from illness or injury; regular nursing care provided

Retirement Centers – Continuum Care Retirement Center (CCRC) - Provide continuum of housing and care options

For more information and a list of long-term care facilities, visit: www.landofsky.org/aging/a_ltcdir.html

Or call Land-of-Sky Regional Council at 251-6622.

More resources can be found at:http://www.buncombecounty.org/governing/depts/dss/adults/ach_directory.asp


INDEX

2-1-1 / General Information...................................................................................................AAARP.........................................................................................................................

Driver Safety Program...............................................................................................Legal Services Network............................................................................................State Office..................................................................................................................

A-B Tech Community College ....................................................................................... Dental Clinic...............................................................................................................Access II Care.......................................................................................................................Active Options for Older Adults.....................................................................................Adult Day Services................................................................................................................ADT Companion Service.....................................................................................................Advanced Home Care.........................................................................................................Advantage Care Services....................................................................................................Aeroflow Health Care..........................................................................................................Aging Advocates....................................................................................................................Aging Services...................................................................................................................Alcoholics Anonymous........................................................................................................Alleman, Cynthia (Elder Law).............................................................................................All Souls Counseling Center................................................................................................Alzheimer’s, Dementia, and Memory Impairment..............................................................Alzheimer’s Association Western Carolina Chapter........................................ Safe Return Program.................................................................................................American Cancer Society......................................................................................................American Lung Association.................................................................................................American Red Cross...................................................................................Animal Compassion Network................................................................................................Animal Services....................................................................................................................AnnualCreditReport.com.....................................................................................................Apria Healthcare.................................................................................................................Arcadia Health Care............................................................................................................Arc, The...............................................................................................................................Arc Angel Service................................................................................................................Arthritis and Osteoporosis.....................................................................................................


3

3, 28, 505028

311, 13

119

39, 453

47412641

93-4492843

4-54, 8, 42, 47, 49

476

4014, 22, 25, 42, 47

55

1641261250

6

Asbury United Methodist Church........................................................................................Asheville Buncombe Community Christian Ministries (ABCCM)...........

A Vet’s Place.............................................................................................................Crisis Ministries...................................................................................................Dental Clinic.........................................................................................................Hominy Valley (Candler)......................................................................................Main Office................................................................................................................Medical Clinic......................................................................................................North Buncombe Samaritan Ministries (Weaverville)..........................................South (Arden)......................................................................................................Women and Children’s Shelter.................................................................................

Asheville Fire Department.............................................................................................Asheville Humane Society.....................................................................................................Asheville Kennel Club...........................................................................................................Asheville Lions Eye Clinic...................................................................................................Asheville Parks and Recreation..........................................................................................Asheville Police Department..........................................................................................Asheville Transit System.....................................................................................................Assisted Living Centers – see Long-Term Care..................................................................Asthma – see Lung..............................................................................................................Atherton, Andrew (Elder Law).............................................................................................Attorneys - Elder Law Issues – see Legal.....................................................................Avery’s Creek Community Center.......................................................................................BBaliles, Jan (Elder Law)......................................................................................................Banaltrum Caregivers.........................................................................................................Bayada Nurses....................................................................................................................Bereavement Services – see Mental Health........................................................................Better Business Bureau.......................................................................................................Biggers and Associates (Elder Law)...................................................................................Big Ivy Community Center...................................................................................................Biltmore Church of Christ.....................................................................................................Black Mountain Neuro-Medical Treatment Center.................................................................Blind Services – see Vision Services...................................................................................Blue Ridge Home Care.......................................................................................................Brightstar Lifecare.............................................................................................................................27


4211, 14, 17, 19, 23, 42

2314, 1711, 1914, 17

4219, 4214, 1714, 17

2322, 25

55

5239

10, 4751404028

28, 3844

2826264310281717

45241

Brother Wolf Animal Rescue.................................................................................................Buncombe County Department of Social Services......... Adult Protective Services.....................................................................................

Guardianships...........................................................................................................Medical Transportation..............................................................................................

Buncombe County Department of Health.................................................................Buncombe County Public Libraries......................................................................................Buncombe County Senior Citizens Reassurance Program.................................................Buncombe County Tax Office..............................................................................................Burton Street [Recreation] Center....................................................................................... CCalvary Chapel of Asheville.................................................................................................Cancer...................................................................................................................................Canine Companions for Independence..........................................................................Caregiver Respite Providers.................................................................................................Caregiver Support.................................................................................................................Caregiver Wellness Program at Park Ridge Health..............................................................CareLink................................................................................................................................CarePartners Health Services .....................

Adult Day Services..................................................................................................Bereavement and Family Support Services.......................................................Community Education Programs.............................................................................. Home Care Services.................................................................................................Home Health Services...............................................................................................Hospice and Palliative Care.................................................................................John F. Keever Solace Center In-Patient Care.........................................................Orthotics and Prosthetics..........................................................................................Outpatient Rehabilitation...........................................................................................Palliative Care...........................................................................................................Private Care Management..........................................................................................Private Duty Home Health Services..........................................................................Rehabilitation Hospital...............................................................................................

CarePartners Support Groups............................................................................................ ALS Support Group................................................................................................... Aphasia Support Group............................................................................................ Arthritis Support Group.............................................................................................


53, 10, 14, 27, 28, 38, 40, 42, 51, 52

10, 383851

6, 19, 4213475039

176

.5, 127789

3, 6, 7, 9, 15, 19, 21, 24, 25, 26, 43, 46, 51, 533, 7

24, 43242446

15, 2424194624

9264649494949

Bereavement Support Group.................................................................................... Caregivers Support Group........................................................................................

Essential Tremor Support Group............................................................................... Making Choices—Advanced Care Planning............................................................. Parkinson’s Support Group....................................................................................... Post-Polio Resource Group...................................................................................... Stroke Support Group...............................................................................................Caring For Aging Parents Education and Support (C.A.P.E.S.)......................................Case Management and Care Management.......................................................................... Catholic Social Services................................................................................................Center for Adult Lifelong Learning......................................................................................Children First Family Resource Center................................................................................Cleaning Assistance – see In-Home Aide Services.............................................................Comfort Keepers.................................................................................................................Community Action Opportunities.........................................................................................Community Care of WNC....................................................................................................Consumer Information.........................................................................................................Consumer Protection Agency (State)..................................................................................Coram Healthcare.........................................................................................................Council on Aging of Buncombe County, Inc............ Call-A-Ride............................................................................................................

Family Caregiver Support Program.............................................................................Homebound Food Delivery........................................................................................

Project E.M.M.A. (Eat better, Move More, Age well)........................................... Senior Dining.............................................................................................................

Seniors Safe at Home Program.............................................................................Craig, Wendy (Elder Law)...................................................................................................Credit Bureaus....................................................................................................................

Equifax......................................................................................................................Experian....................................................................................................................Trans Union...............................................................................................................

Crisis Intervention................................................................................................................DDaily Money Management................................................................................................... David’s Transportation........................................................................................................DayStay.............................................................................................................................


49494949494949

8, 509

17, 433918272722

91010

26, 414, 8, 9, 22, 27, 28, 44, 45, 47, 50, 51, 52

4, 518

4444, 45

444, 22

281616161610

16.513, 7

Deaf Services – see Hearing Services................................................................................Dental Services....................................................................................................................Depression – see Mental Health..........................................................................................Diabetes ..............................................................................................................................Direct Link...........................................................................................................................Disability Partners................................................................................................................Disability Services................................................................................................................Dotson-Smith, Susan (Elder Law).......................................................................................Driving Miss Daisy Home..............................................................................................Drug Dependency – see Substance Abuse Treatment and Counseling..............................EEast Asheville [Recreation] Center......................................................................................Eblen Charities..............................................................................................................Education.............................................................................................................................Elder Day Club at the Jewish Community Center.............................................................Emergency Assistance...................................................................................................Emergency Response Systems – see Safety................................................................Emma Clinic.........................................................................................................................Employment......................................................................................................................... End-of-Life Care – see Hospice and Palliative Care............................................................ End-of-Life Planning.......................................................................................................ET Consultant Services.......................................................................................................Eva’s Assistance......................................................................................................FFamily of Faith Fellowship...................................................................................................Families Together................................................................................................................Financial Planning and Money Management.................................................................Food for Fairview.................................................................................................................Food Pantries.................................................................................................................Foot Care.............................................................................................................................Foster Memorial Seventh-Day Adventist Church.............................................................Four Seasons.......................................................................................................................Funeral Consumer Alliance.................................................................................................Fusco’s Concierge Service...........................................................................................GGarlock, Victor (Elder Law).................................................................................................


2111431147121228

27, 5149

3914, 42

133, 7

14-1547-48

191524

15-1619

3, 7, 27

1828

16-1718

17-1819

14, 182416

22, 27

28

Gentiva Home Health....................................................................................................Geriatric Care Management – see Case Management and Care Management...................Goodwill Industries........................................................................................................Greenwood Inn at the Black Mountain Center.......................................................................Guardianship – see Legal.................................................................................................HHart Law Group (Elder Law)................................................................................................Hartley, Larry (Elder Law)....................................................................................................Harvest House..............................................................................................................Health Care: Subsidized Care and Community Health Clinics.......................................Health Care: Urgent Care Centers......................................................................................Hearing Services.................................................................................................................Heart / Cardiovascular........................................................................................................Hearts with Hands.........................................................................................................Helpmate....................................................................................................................... HME Store...........................................................................................................................Home Carefree...................................................................................................................Home Instead Senior Care..................................................................................................Home Repairs, Improvements and Modifications................................................................Homeless Shelters..............................................................................................................Homeward Bound...............................................................................................................

A HOPE Day Center.................................................................................................. Room in the Inn.........................................................................................................Safe Haven................................................................................................................

Hominy Valley Community Service......................................................................................Hope for the Future, Inc.......................................................................................................Hospice and Palliative Care................................................................................................Housekeeping – see In-Home Aide Services..................................................................Housing / Rental Resources..........................................................................................Housing Authority of the City of Asheville............................................................................

Public Housing........................................................................................................... Section 8 Housing...................................................................................................... Services for the Elderly..............................................................................................

Humane Alliance Spay/Neuter Clinic....................................................................................Hypertension / Stroke..........................................................................................................I


26, 469

12, 157

28, 38

3838

39, 4819-20

202121

14, 1810, 47

412627222323232323143824

26-2724-25

24242424

525

Incontinence / Kidney..........................................................................................................In-Home Aide Services: Medical and Personal Care..........................................................In-Home Aide Services: Non-Medical..................................................................................In-Home Aide Services: Subsidized.....................................................................................Insurance ...........................................................................................................................Interim Health Care.............................................................................................................Internal Revenue Service.................................................................................................... Asheville Office.......................................................................................................... National......................................................................................................................Irene Wortham Center.................................................................................................JJewish Community Center (JCC).............................................................. Elder Day Club........................................................................................................

Jewish Family Services of WNC...................................................................Joblink Career Center (Mountain Area)...............................................................................KKarriker Law Group (Elder Law)..........................................................................................Kidney Foundation (National Kidney Foundation)...............................................................LLakeview Senior Center.......................................................................................... Land-of-Sky Regional Council.................................................................. Chronic Disease Self-Management Program..............................................................

Family Caregiver Support Program......................................................................... Foster Grandparent Program....................................................................................... Long-Term Care Ombudsman.............................................................................. Long-Term Care Housing Directory................................................................... Retired and Senior Volunteer Program................................................................. Senior Community Service Employment Program................................................ Senior Companion Program........................................................................................Legal.............................................................................................................................Legal Aid of NC.............................................................................................................Leisure...........................................................................................................................Leukemia and Lymphoma Society.........................................................................................Lifeline.................................................................................................................................LifeShare of the Carolinas...................................................................................................Lincare Pediatric Specialists...............................................................................................


252627272826505050

3, 7, 12

3, 4, 7, 8, 9, 45, 503, 7

4, 8, 9, 5015

3825

39, 44, 484, 8, 15, 24, 40, 52

44, 8

44, 40

4, 8, 404, 524, 15

428, 3838, 4839-40

6471641

Living Healthy.......................................................................................................................45Long-Term Care..................................................................................................................Loving Food Resources.......................................................................................................Lung....................................................................................................................................MMaxim Healthcare Services................................................................................................McCampbell, Barbara MA....................................................................................................Meals on Wheels ...............................................................................................................Medical Emergency Ambulance..........................................................................................Medical Equipment: For Purchase......................................................................................Medical Equipment: Loan Closets.......................................................................................Medicare / Medicaid – see Insurance..................................................................................Medication Assistance....................................................................................................Memory Care..............................................................................................................

Caregiver Education Program........................................................................... Clinical Services...................................................................................................... Eldercare Resource Center...............................................................................

Mental Health...................................................................................................................... Miracle on Wheels...............................................................................................................Mission Hospitals..................................................................

Breast Cancer Support................................................................................................Cancer Connection......................................................................................................Emma Clinic............................................................................................................... Health Education Center............................................................................................HeartPATH Cardiac Rehabilitation.............................................................................HeartPATH Support Group........................................................................................ Low Vision Services..................................................................................................Outpatient Rehabilitation...........................................................................................Smoking Cessation Program..................................................................................... Wellness Resource Center..............................................................................

Mobility Concepts..........................................................................................................Money Management – see Financial Planning and Money Management......................Moody’s Home Care...........................................................................................................Mountain Area Health Education Center (MAHEC).......................................................

Cane Creek Family Health Center (Fletcher)............................................................ Family Health Center.................................................................................................


401840

269

4451414228

42-435, 8, 135, 8, 13

5, 85, 8, 13

4353

6, 11, 19, 21, 40, 43, 45, 46, 5266

19112121524640

6, 45, 4641, 5316-17

2711, 20

2020

Women’s Health Services.......................................................................................... Mountain Area Joblink Career Center..................................................................................Mountain Home Care..........................................................................................................Mountain Housing Opportunities..................................................................................Mountain Mobility................................................................................................................. Mountain Physical Therapy.................................................................................................Mountain Respiratory Service, Inc.......................................................................................Murphy-Oakley House......................................................................................................... My Paperwork Pro...............................................................................................................NNAACP.................................................................................................................................Narcotics Anonymous..........................................................................................................Nazareth First Baptist Church...............................................................................................NC Advance Health Care Directive Registry........................................................................NC Attorney General’s Office...............................................................................................NC Center for Creative Retirement...................................................................

College for Seniors.................................................................................................... Creative Retirement Exploration Weekend................................................................ Leadership Asheville Seniors....................................................................................Special Events and Lectures.....................................................................................

NC Cooperative Extension......................................................................................NC Court System................................................................................................................

Estates and Probate Division....................................................................................Guardianships – Private............................................................................................

NC Division of Health Service Regulation...........................................................................NC Relay Center.................................................................................................................NC Senior Medicare Patrol Program................................................................................... NC Silver Alert Program......................................................................................................NC Western Regional Office................................................................................................NextCare Urgent Care.........................................................................................................North Asheville [Recreation] Center..................................................................................... Nursing Homes – see Long-Term Care................................................................................Nutrition...............................................................................................................................OOakley Baptist Church.........................................................................................................OnTrack Financial Education and Counseling........................................................


201527

22, 245146413916

1749

71610

13, 39, 45, 5213131313

13, 44, 47383838402110482820394044

1817, 25, 50

Our VOICE.....................................................................................................................Out n’ About........................................................................................................................Osteoporosis – see Arthritis and Osteoporosis......................................................................PPark Ridge Home Medical Equipment................................................................................Park Ridge Health.........................................................................................

Caregiver Wellness Program...................................................................................... Home Health Program........................................................................................

Pension Rights – see Legal...........................................................................................Personal Care Services – see In-Home Aide Services........................................................26Physical Fitness....................................................................................................................... Physical Therapy and Rehabilitation...................................................................................Piney Mountain United Methodist Church...........................................................................Pisgah Legal Services..............................................................................................Pisgah Valley Wellness Center...........................................................................................Project Access.................................................................................................................Project C.A.R.E. ...................................................................................................................Prostate Cancer Support Group............................................................................................RRecreation Centers.............................................................................................................Rehabilitation – see Physical Therapy and Rehabilitation...................................................Reid [Recreation] Center..........................................................................................................Repair Programs – see Home Repairs, Improvements & Modifications............................ResCare Home Care..........................................................................................................Respite Care – see Caregiver Respite Providers..................................................................Retirement Centers – see Long-Term Care.........................................................................Road to Recovery................................................................................................................Round a Bout Transportation..............................................................................................SSafety.............................................................................................................................Salvation Army..................................................................................................

Center of Hope.........................................................................................................SeniorCare Consulting.......................................................................................................... Senior Centers....................................................................................................................Senior Health Insurance Information Program (SHIIP)......................................................Senior Opportunity Center......................................................................................


10, 4851

6

418, 22, 26, 43, 46

826, 4628, 38

454642

16, 38, 4845

20, 4256

3946392226

7405151

47-4814, 18, 23, 43

239

4828

39, 44, 48

Seniors Helping Seniors......................................................................................................Services for the Blind..........................................................................................................Services for the Deaf and Hard of Hearing..........................................................................Shiloh Community Center............................................................................................. Simply Home.......................................................................................................................48Sisters of Mercy Urgent Care.............................................................................................. .... Arden (Airport Road)................................................................................................. South Asheville......................................................................................................... West Asheville........................................................................................................... Weaverville.................................................................................................................Skyland Prosthetics and Orthotics.......................................................................................Social Security..................................................................................................................... Buncombe County..................................................................................................... National.....................................................................................................................SocialServe.........................................................................................................................Spring Mountain [Recreation] Center.................................................................................. St. John-Ritzen, Cathie (Elder Law)....................................................................................St. Vincent de Paul Society........................................................................................... North, West and Central Buncombe................................................................... East Buncombe................................................................................................... South Buncombe................................................................................................. Stacie’s Personal Care Services.........................................................................................Stephens-Lee [Recreation] Center......................................................................................Stewart, Heidi (Elder Law)...................................................................................................Stroke – see Hypertension / Stroke.....................................................................................Substance Abuse Treatment and Counseling....................................................................Support Groups .............................................................................................................Swannanoa Community Council.........................................................................................Swannanoa Valley Christian Ministries.........................................................................TTax Assistance....................................................................................................................TDD/TTY Long Distance Operator.......................................................................................Three Streams Family Health Center..................................................................................Transportation................................................................................................................


275221

39, 44

202020202019484848253938

15, 1815, 1815, 1815, 18

2639382549

49-5015

15, 18

502120

......51

UUnited Medical Supplies......................................................................................................United Way................................................................................................................

2-1-1 of WNC........................................................................................................Hands on Asheville-Buncombe.................................................................................

Urgent Care – see Health Care: Urgent Care Centers.......................................................U.S. Department of Agriculture............................................................................................U.S. Department of Veteran’s Affairs...................................................................................Utility Assistance – see Emergency Assistance..............................................................VVeteran’s Administration Medical Center.............................................................Vision Services....................................................................................................................Visiting Angels of Western North Carolina..........................................................................Vocational Rehabilitation and Independent Living...................................................Volunteer Opportunities.................................................................................................WWeaverville Baptist Church.................................................................................................Wellness – see Nutrition or see Physical Fitness......................................................West Asheville Community Center......................................................................................Western Carolina Rescue Ministries.............................................................................

Men’s Overnight Program.........................................................................................Safe Harbor...............................................................................................................

Western Highlands Network..............................................................................Western NC Community Health Services...........................................................................12 Ridgelawn Clinic.............................................................................................Wheelchairs / Wheelchair Services....................................................................................YYMCA............................................................................................................................

Downtown Asheville............................................................................................ Reuter Center – South Buncombe.........................................................................YWCA................................................................................................................


413, 10, 53

3, 1053202224

14-15

9, 20, 43, 535227

12, 21, 2252-53

4444 or 45

3918, 23

2323

10, 12, 43, 49

11, 20, 4353

40, 4640, 4640, 46

......11, 40, 46


NOTES

senior directory test

Documents

bereavement services

blind services

vision services

hearing services

dental services

day services

inhome aide services

care management