GT DMP/GLS Orientation

Seminar in Global Supply Chains1ISyE 6340January 9, 2012Supply Chain & Logistics InstituteEngineering Tomorrows Supply ChainsClass leadersDr. John BartholdiISyE 202John.Bartholdi@gatech.edu

Pete ViehwegISyE 202pviehweg@bellsouth.net2Course purposeCourse descriptionIntroductionsCourse requirementsDiscussion3AgendaTo broaden our understanding of many different supply chains and their components through tours, presentations and in-depth classroom discussions.

4Course purposeTo aid you in focusing on areasthat interest you for further study or future employment.

5Secondary BenefitTo learn how to gain meaningfulinformation when walking throughan industrial operation.6AlsoCourse DescriptionM W (F) 10:0011:30, IC 213MS SCE course; letter gradeCheck the class website often for changeshttp://goo.gl/Z9NLvToursSites of key players in North American or global supply chainsSeminarsProfessionals, facultyClass discussionsProject7OriginBackground, academic & otherwiseInterestsWhat you hope to gain from this course

Name tags8IntroductionsTours (information updated on web)9Jan. 11Wal-mart SuperCenterJan. 26Currey & CompanyFeb. 1Snapper (Briggs & Stratton)Feb. 6, 8MODEXFeb. 13Kia ManufacturingMar. 5WalgreensMar. 7Ciba Vision DCMar. 28Wal-mart food DCIf a picture is worth a thousand words10

A tour is worth a thousand pictures

11Complementary to other classes In class, you learn abstraction, modeling, thinking and theoriesIn tours, you see flows, processes, clutters, human issues, complex relations12

ChallengesDistractionsMovement: Forklifts, conveyors, trucksNoiseSpace limitationsAttitudesAppearancesPeople from the same tour get very different perceptions13What one should doDress appropriatelyCorporate casualLong pantsNo open-toed or high-heeled shoes

Representatives of Georgia Tech14What one should doStay alert and pay attentionMake sure everyone can see and hearKeep an open mindDo not limit yourself to your own or guides perspectivesKeep criticism constructive or keep it within the class.Most companies do something right to stay in business.Each has room for improvement. Do not think the status quo is the best way, as some hosts might argue.

15Tour processTour leader assignmentSelected student leaders for each tourPre-tour activitiesTour activitiesGuided discussionFollow up process16 Pre-tour responsibilitiesEveryoneReview company website for basic familiarityTour leadersCommunicate pickup time to the class (from Joene Owen)Pick up gifts for host(s) from Joene Owen or Meka Wimberly in SCL17On tourEveryone is expected to participateHelp with the logistics, note-takingLeaders:establish contact with host on siteget hosts business card or other contact infocoordinate note-takingrepresent the group in thanking the host and presenting SCL giftEveryone: be focused, punctual, and considerate18After the tourUsually in the next class period: Leaders coordinate discussion in classFind other supporting information such as journal articles, books, etc. to enhance discussion

Within a week after the tour:Leaders send a letter to thank the host.Consolidate any further questions for the host. Deliver to instructors, not to the host 19Guided discussionVery important to help everyone to understand betterThe audience: fellow students on the same tourObjectives:Review, digest and enhance learningCapture everyones impressions and ideasUnderstand strengths/weaknesses, niche in the supply chainEveryone must participate !!!20Visiting speakersIndustry and academic representatives presenting interesting and pertinent information about particular supply chain areas 2122Presentations (information updated on web) Currey & CompanyRail & IntermodalContainer shippingIndustrial real estate developmentGlobal food supply chainsCorporate transportationSupply chain ITUPS in AsiaCotton farming & MitumbaLogistics consulting23ProjectSame groups as last semesterListen to presentation to help identify problemsPay attention for improvement opportunities during tourEach group pick an element of their supply chain needing improvementFollow-up visit(s)Recommend improvements (BRIEF report, possibly a presentation)Currey & CompanyVisiting speakersQuestions:Ask lots of pertinent questionsMake sure they concern the issues at handWant presenter to be able to finishSave questions about other issues for the end of the presentationTheyre not here to recruit !!!24Grading50% participation in tour and discussionsEvery tour, every classOpinions, your experiences, etc.Includes coordinated reading, etc. from syllabus10% professionalism30% technical merit of project10% report writing25Activities in the near future26Wednesday, 11 January

Tour Wal-Mart Super Center Bus departs at 9:15 AM from Hemphill AvenuePreparation: Read Wal-Mart material from syllabus, calendar

Pickup times will vary for subsequent tours !!!

Tour pickup point27

You are hereBus pickup 9:15AM, Hemphill Avenue- John Patrick Crecine Residence HallTour pickup point289:15 AM ! ! !Wal-mart29

Wal-mart30Our Purpose:

We Save People Money So They Can Live BetterWal-mart31

Wal-mart32

Wal-mart33Michael T. Duke BS in Industrial Engineering, GA Tech, 1971Potential Wal-mart QuestionsWhat is the annual sales volume of this store vs. others?(Is this considered a small, medium, or large store)?How many SKUs in the store?Are they all delivered via Wal-mart trucks?If not, what other methods?What frequency?For Wal-mart deliveries: From where? (Wal-Mart DC? Which one? Others?) As pallets? How many? Any mixed pallets?What are the receiving hours?How many trucks per day? How long to unload a truck?What is the schedule for Wal-mart truck deliveries?34Potential Wal-mart QuestionsWhen do you restock the shelves?How long from receipt until product is on the shelves, available for sale?Does the store have any responsibility for inventory management (SKU ordering, etc.)?If so, what is the time from order submission to receipt? What sort of seasonalities most affect you? What do you do with discontinued/obsolete SKUs? Is any inventory kept in the back room? Any local input to the store plan-o-gram? Who decides on special promotions - what items, displays? How often does the product offering change? 35Potential Wal-mart QuestionsDo all items have Wal-mart specific labels/barcodes prior to arrival, or do some have to be labeled on-site?Any use of RFID within store?How are you experiencing the economic slow-down? How are you dealing with it?How large is the workforce?What is the turnover?How do you schedule? How do you track worker productivity?36Questions, comments?37