sema 2011: "driving business with search engines" | automotive marketing

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Search Engine Marketing is one of the only forms of advertising that fulfills demand; most forms of advertising merely attempt to create demand. As consumer attention gets more and more fragmented, Search Engine Marketing provides one of the best opportunities for brands to connect to consumers, convey information about products and services, and influence and drive purchase both online and offline. Learn how to utilize search engines to capture the attention and close the sale from consumers that are already in the market for your parts and services.

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Page 1: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com

Hi.

Page 2: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 2

presentation available at: www.levelwing.com/sema/20SearchTips [email protected]

Page 3: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 3

“Data is the most consumed product and it affects all others.”

- Eric Schmitt 5 exabytes

(5.0x10ˆ19) = all info created

through 2003 5 exabytes created

every 48 hours

Page 4: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 4

In 1993 __________ pages existed on the worldwide web.1

1United Nations Data, 1994 2Google, October, 2011

Today, ____________ pages are being indexed on Google alone for the term “auto parts”.2

50

354,000,000

Page 5: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 5

= “I want”

Page 6: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 6

= “I want”

Page 7: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 7

“I want”

Page 8: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 8

Complimentary Strategies

Page 9: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 9

Source: Jakob Niellsen, 2010

Tip 1: Start with the right content

Quality Words

Engaging Fresh

Page 10: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 10

Tip 2: Call things what they are

“Honey, I’m going to Meineke for some

steering and suspension services.”

“Honey, I’m going to Meineke to get my

alignment checked.”

Page 11: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 11

Google Insights For Search

alignment

steering and suspension

Page 12: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 12

Gateway Page

Flash Content

Missing Title Tags

Missing rich HTML text

Tip 3: Build for search engines

Site Loads Slowly

Page 13: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 13

Tip 4: Use keywords in title tags

•  Should be unique for each page •  Should be concise and explain page content •  Typically have 66 characters

K&N High Performance Air Filters, Air Intakes, & Oil Filters

Page 14: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 14

Tip 4: Use keywords in title tags

Page 15: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 15

Tip 5: Use keyword-rich meta description

160

Page 16: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 16

Win/Lose decided here

Page 17: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 17

Tip 6: Use keyword-rich urls

brake repair

????

Page 18: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 18

Tip 7: Use alt image attribute & name image

jl_knw_sidepromo_placeholder1.png

Page 19: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 19

Tip 8: Use keyword-rich anchor text

Page 20: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 20

Source: Jakob Niellsen, 2010

Tip 9: Arrange content for scanning

Page 21: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 21

Page 22: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 22

Page 23: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 23

Users

Advertisers Search Engine

What is Quality Score?

Quality Score or Quality Index balances ecosystem

Ranked on a 1-10 scale (10 = best)

Higher quality score usually means higher position and lower CPC

Page 24: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 24

What Influences Quality Score?

QS Click-Through Rate

(CTR)

Ad Relevancy

Keyword Relevancy

Landing Page Quality

Historical Performance

Other Relevancy

Factors

Page 25: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 25

What Does Quality Score Influence?

QS

Eligibility

Position

Price

Above Organic Results

Page 26: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 26

Page 27: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 27

Tip 10: Build organized foundation •  Organize “Campaigns” within Account

•  5 or fewer unique keywords in an ad group

•  Minimum of 3 to 5 text ads/ad group

•  Minimum of 3 to 5 calls-to-action

Page 28: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 28

Tip 11: Build negatives

Page 29: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 29

Tip 11: Build negatives

meta http-equiv="Keywords" name="Keywords" content=“tom's of maine, toms of maine, natural personal care products, toms of maine products, tom's of maine products, natural care products, oral care products, choose cruelty free, wind energy company, kate and tom's of maine, certified organic products, tom, toms, kate and toms, tom's of maine, toms of maine, maine products, toms products, tomsofmaine"

(ADD these as negative keywords)

Page 30: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 30

Tip 12: Check different locations

Page 31: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 31

Page 32: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 32

Tip 13: “Broad” match is for head terms

Phrase & Exact

Broad S

earc

h Vo

lum

e

Generic Keywords Specific Keywords

Page 33: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 33

Tip 14: Use Search Query Reports

Page 34: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 34

Tip 15: Use Google Insights for Search

Page 35: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 35

Web Search Interest: car battery

Tip 15: Use Google Insights for Search

Page 36: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 36

Tip 16: Focus on off-page SEO

Source: Google & Bing via Danny Sullivan Interview, 2010

•  Grow quality links •  Do the socially respected share your content?

Page 37: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 37

Tip 17: Test, fail quickly, syndicate

Page 38: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 38

Tip 18: Create real accountability “Not everything that can be counted counts, and not everything that counts can be counted.”

-Albert Einstein.

Page 39: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 39

Tip 19: Benchmark Benchmark Your Baseline Measurements Before Your SEM Campaign Begins •  Overall traffic by channel/keyword •  Search engine traffic •  Paid vs. organic traffic •  Conversions by channel/keyword •  Top traffic-driving keywords •  Top conversion-driving keywords •  Keyword rankings

Page 40: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 40

Tip 20: Bottom line metrics trump all

ROI (best)

ROAS (better)

CPA/KPI (good)

Cost Per Action/ Key Performance Indicators

•  “Good” •  Initial optimizations

Return On Ad Spend •  “Better” •  Sales data layered in

Return On Investment •  “Best” •  Sales data with profit margin data •  Profitability/Best Customers

Page 41: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 41

9/8/2011 – Google Buys Zagat

41

Page 42: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 42

Local Search

42

Page 43: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 43

Future of Search?

43

Page 44: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 44

Why is this Important?

44

59% of online shoppers customer product reviews have a significant impact on their buying behavior

Source: Marketing Charts, 9/2011

Page 45: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 45

Why is this Important?

45

on Yelp ratings…

Source: Michael Luca, 2011

= 9% revenue increase

Page 46: SEMA 2011: "Driving Business with Search Engines" | Automotive Marketing

© 2010 Levelwing. All rights reserved | www.levelwing.com 46

Thank you.

Or: email: [email protected] phone: +1 646 216 8334 twitter: @jeffadelsonyan blog: www.AskingSmarterQuestions.com