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NWEUG 2015 SELF-SERVICE COLLEAGUE STUDENT FINANCE Diana Plum, Manager of Student Accounts Amy Mayer, Sr. Systems Analyst/Programmer North Idaho College 7/30/2015 Business and Finance Coeur d’Alene, Idaho

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Page 1: SELF-SERVICE COLLEAGUE STUDENT FINANCE Diana Plum, Manager of Student Accounts Amy Mayer, Sr. Systems Analyst/Programmer North Idaho College 7/30/2015

NWEUG2015

SELF-SERVICE COLLEAGUE STUDENT

FINANCE

Diana Plum, Manager of Student Accounts

Amy Mayer, Sr. Systems Analyst/Programmer

North Idaho College

7/30/2015

Business and Finance

Coeur d’Alene, Idaho

Page 2: SELF-SERVICE COLLEAGUE STUDENT FINANCE Diana Plum, Manager of Student Accounts Amy Mayer, Sr. Systems Analyst/Programmer North Idaho College 7/30/2015

NWEUG2015

SESSION RULES OF ETIQUETTE

Please turn off you cell phone/pager

If you must leave the session early, please do so as discreetly as possible

Please avoid side conversation during the session

Thank you for your cooperation!

Coeur d’Alene, Idaho

Page 3: SELF-SERVICE COLLEAGUE STUDENT FINANCE Diana Plum, Manager of Student Accounts Amy Mayer, Sr. Systems Analyst/Programmer North Idaho College 7/30/2015

NWEUG2015

INTRODUCTION

Purpose of this session: To gain basic understanding o the implementation of self-service student finance through a review of setup screens and demos

Coeur d’Alene, Idaho

Page 4: SELF-SERVICE COLLEAGUE STUDENT FINANCE Diana Plum, Manager of Student Accounts Amy Mayer, Sr. Systems Analyst/Programmer North Idaho College 7/30/2015

NWEUG2015

SESSION AGENDA

1. IT setup

2. Student Accounts setup

3. Demo

4. Questions?

Coeur d’Alene, Idaho

Page 5: SELF-SERVICE COLLEAGUE STUDENT FINANCE Diana Plum, Manager of Student Accounts Amy Mayer, Sr. Systems Analyst/Programmer North Idaho College 7/30/2015

NWEUG2015

COLLEAGUE WEB API SETUP► Shared secret will match entry on WSPD

Coeur d’Alene, Idaho

Page 6: SELF-SERVICE COLLEAGUE STUDENT FINANCE Diana Plum, Manager of Student Accounts Amy Mayer, Sr. Systems Analyst/Programmer North Idaho College 7/30/2015

NWEUG2015

COLLEAGUE SELF-SERVICE CONFIGURATION

https://localhost/Student/Admin

► https://APIservername.nic.edu/ColleagueApi

Coeur d’Alene, Idaho

Page 7: SELF-SERVICE COLLEAGUE STUDENT FINANCE Diana Plum, Manager of Student Accounts Amy Mayer, Sr. Systems Analyst/Programmer North Idaho College 7/30/2015

NWEUG2015

ROLE SETUP

ORGR ‘Self-service Administrator’

Student Accounts staff role

MRPR Assign permissions to custom roles (such as student accts staff)

AROR Assign roles to individual users

Coeur d’Alene, Idaho

Page 8: SELF-SERVICE COLLEAGUE STUDENT FINANCE Diana Plum, Manager of Student Accounts Amy Mayer, Sr. Systems Analyst/Programmer North Idaho College 7/30/2015

NWEUG2015

COLLEAGUE SELF-SERVICE SETUP

https://selfserviceserver.nic.edu/Student/Admin

Coeur d’Alene, Idaho

Page 9: SELF-SERVICE COLLEAGUE STUDENT FINANCE Diana Plum, Manager of Student Accounts Amy Mayer, Sr. Systems Analyst/Programmer North Idaho College 7/30/2015

NWEUG2015

SELF-SERVICE SETUP (CONT.)

► Theme editor/branding

► Define colors and logo (for statement)

► C:\Program Files(x86)\Ellucian\servername\Student\Content\Images

► Menus and pages

► Assign roles (defined in ORGR) to pages and menus to control who sees what

Coeur d’Alene, Idaho

Page 10: SELF-SERVICE COLLEAGUE STUDENT FINANCE Diana Plum, Manager of Student Accounts Amy Mayer, Sr. Systems Analyst/Programmer North Idaho College 7/30/2015

NWEUG2015

PARAMETERS SETUP

Coeur d’Alene, Idaho

Page 11: SELF-SERVICE COLLEAGUE STUDENT FINANCE Diana Plum, Manager of Student Accounts Amy Mayer, Sr. Systems Analyst/Programmer North Idaho College 7/30/2015

NWEUG2015

OTHER UI SETUP

HLKM: define a self-service URL and enter on UIPM as ‘Self service URL’

Also, enter the self-service URL defined on HLKM on SVCF for your WebAdvisor servlet

Coeur d’Alene, Idaho

Page 12: SELF-SERVICE COLLEAGUE STUDENT FINANCE Diana Plum, Manager of Student Accounts Amy Mayer, Sr. Systems Analyst/Programmer North Idaho College 7/30/2015

NWEUG2015

STUDENT ACCOUNTS SETUP FORMS USED CSHS - Define the defaults and limits for each cashier. Most of

you will already have this set up in your systems.

Coeur d’Alene, Idaho

Page 13: SELF-SERVICE COLLEAGUE STUDENT FINANCE Diana Plum, Manager of Student Accounts Amy Mayer, Sr. Systems Analyst/Programmer North Idaho College 7/30/2015

NWEUG2015

SETUP FORMS USED CONT. SFCM – Define how AR codes are grouped and displayed on

the Student Finance Account Activity view.

Coeur d’Alene, Idaho

Page 14: SELF-SERVICE COLLEAGUE STUDENT FINANCE Diana Plum, Manager of Student Accounts Amy Mayer, Sr. Systems Analyst/Programmer North Idaho College 7/30/2015

NWEUG2015

SETUP FORMS USED CONT. SFCD – Specify the AR codes included in a group of charges

displayed on the Account Activity view. This is a detail screen from SFCM.

Coeur d’Alene, Idaho

Page 15: SELF-SERVICE COLLEAGUE STUDENT FINANCE Diana Plum, Manager of Student Accounts Amy Mayer, Sr. Systems Analyst/Programmer North Idaho College 7/30/2015

NWEUG2015

SETUP FORMS USED CONT. SFEP – Define parameters for payments that are processed on

the Student Finance “Make a Payment” view.

Coeur d’Alene, Idaho

Page 16: SELF-SERVICE COLLEAGUE STUDENT FINANCE Diana Plum, Manager of Student Accounts Amy Mayer, Sr. Systems Analyst/Programmer North Idaho College 7/30/2015

NWEUG2015

SETUP FORMS USED CONT. SFEP – Define parameters for payments that are processed on

the Student Finance “Make a Payment” view.

Coeur d’Alene, Idaho

Page 17: SELF-SERVICE COLLEAGUE STUDENT FINANCE Diana Plum, Manager of Student Accounts Amy Mayer, Sr. Systems Analyst/Programmer North Idaho College 7/30/2015

NWEUG2015

SETUP FORMS USED CONT. STFP – Determine how information is displayed on the Student

Finance “make a Payment” and Account Activity views.

Coeur d’Alene, Idaho

Page 18: SELF-SERVICE COLLEAGUE STUDENT FINANCE Diana Plum, Manager of Student Accounts Amy Mayer, Sr. Systems Analyst/Programmer North Idaho College 7/30/2015

NWEUG2015

SETUP FORMS USED CONT. SFPP – Define parameters for payments processed on the

Student Finance “Make a Payment” view. Detail from STFP.

Coeur d’Alene, Idaho

Page 19: SELF-SERVICE COLLEAGUE STUDENT FINANCE Diana Plum, Manager of Student Accounts Amy Mayer, Sr. Systems Analyst/Programmer North Idaho College 7/30/2015

NWEUG2015

SETUP FORMS USED CONT. SFDO – Define due date overrides for payment items displayed

on the “Make a Payment” view.

Coeur d’Alene, Idaho

Page 20: SELF-SERVICE COLLEAGUE STUDENT FINANCE Diana Plum, Manager of Student Accounts Amy Mayer, Sr. Systems Analyst/Programmer North Idaho College 7/30/2015

NWEUG2015

SETUP FORMS USED CONT. SFSP – Define parameters for student statements accessed

from your Student Finance Account Activity view.

Coeur d’Alene, Idaho

Page 21: SELF-SERVICE COLLEAGUE STUDENT FINANCE Diana Plum, Manager of Student Accounts Amy Mayer, Sr. Systems Analyst/Programmer North Idaho College 7/30/2015

NWEUG2015

DEMO ARSP – This is what Colleague delivers as a student statement.

It is very difficult to understand and decipher.

Coeur d’Alene, Idaho

Page 22: SELF-SERVICE COLLEAGUE STUDENT FINANCE Diana Plum, Manager of Student Accounts Amy Mayer, Sr. Systems Analyst/Programmer North Idaho College 7/30/2015

NWEUG2015

DEMO SFAV – This is the new screen where the Student Accounts personnel can see

exactly what the student sees when accessing their statement of account.

Coeur d’Alene, Idaho

Page 23: SELF-SERVICE COLLEAGUE STUDENT FINANCE Diana Plum, Manager of Student Accounts Amy Mayer, Sr. Systems Analyst/Programmer North Idaho College 7/30/2015

NWEUG2015

DEMO SFAV – This is the new screen where the Student Accounts personnel can see

exactly what the student sees when accessing their statement of account.

Coeur d’Alene, Idaho

Page 24: SELF-SERVICE COLLEAGUE STUDENT FINANCE Diana Plum, Manager of Student Accounts Amy Mayer, Sr. Systems Analyst/Programmer North Idaho College 7/30/2015

NWEUG2015

DEMO SFAV – This is the new version the student statement. It is so much easier to read and

understand. It breaks the charges down and gives the student their class schedule.

Coeur d’Alene, Idaho

Page 25: SELF-SERVICE COLLEAGUE STUDENT FINANCE Diana Plum, Manager of Student Accounts Amy Mayer, Sr. Systems Analyst/Programmer North Idaho College 7/30/2015

NWEUG2015

DEMO SFAV Cont. – It will even subtract the anticipated financial aid from the overall

charges letting the student know exactly what they owe for the semester.

Coeur d’Alene, Idaho

Page 26: SELF-SERVICE COLLEAGUE STUDENT FINANCE Diana Plum, Manager of Student Accounts Amy Mayer, Sr. Systems Analyst/Programmer North Idaho College 7/30/2015

NWEUG2015

SESSION SUMMARY

IT ‘gotchas’ – role assignments

As soon as we launched the Student Finance view, the student comments were very positive and they loved the new look. They commented on how easy the statements were to understand. We even received a number of positive comments from Parents and our Sponsors.

Coeur d’Alene, Idaho

Page 27: SELF-SERVICE COLLEAGUE STUDENT FINANCE Diana Plum, Manager of Student Accounts Amy Mayer, Sr. Systems Analyst/Programmer North Idaho College 7/30/2015

NWEUG2015

QUESTIONS???

Coeur d’Alene, Idaho

Page 28: SELF-SERVICE COLLEAGUE STUDENT FINANCE Diana Plum, Manager of Student Accounts Amy Mayer, Sr. Systems Analyst/Programmer North Idaho College 7/30/2015

NWEUG2015

THANK YOU!Diana Plum

[email protected]

Amy Mayer

[email protected]

Coeur d’Alene, Idaho