selecting human resource

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    SELECTING HUMAN

    RESOURCE

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    Selection is the process of differentiating between

    applicants in order to identify and hire those with a greater

    l ikelihood of success in a job.

    Here the focus is on applicants from outside the

    organization and not those who are within.

    Recruitment is considered a positive approach as it seeks to

    attract as many candidates as possible, while selection is

    negative in its application as it seeks to elim inate to be able

    to identify the right candidate/ candidates.

    NATURE OF SELECTION

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    The role of selection in an organization is crucial because

    Work performance depends on individuals

    The cost incurred in recruiting and hiring personnel speaks

    volumes about the role of selection

    Costs of wrong selection are much greater

    A SOURCE OF COMPETITIVE

    ADVANTAGE

    S

    FALSE NEGATIVE

    ERROR

    TRUE POSITIVE (High

    Hit)

    TRUE NAGATIVE (Low

    Hit)

    FALSE POSITIVE

    ERROR

    Succes

    sFailure

    Failure

    Predicted

    Success

    Predicted

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    Until recently hiring was perform ed in a rather unplannedmanner.

    Selection is now centralized and is handled by the humanresource department.

    This system is preferred because of the fol lowing advantages It is easier for the applicant because they can send application to a

    centralized department.

    It facilitates contact with applicants because issues pertaining toemployment can be cleared through one central location.

    Helps operating managers to concentrate on operating responsibilities

    Provides better selection because hiring is done by specialists

    The applicant is better assured of consideration for a greater variety ofjobs

    Hiring costs may be cut as duplication of effort is minimized

    W ith increased government regulations on the selection process, it isimportant that people who know about these rules handle a major partof the selection process.

    ORGANIZATION FOR SELECTION

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    Environmental factors affect ing select ion supply, demand,unemployment rate, labor mark et conditions, legal & polit icalconsiderations.

    Internal factors affect ing select ion companys policy, HRP,

    and cost of hir ing. The process

    Preliminary interview

    Selection tests

    Employment interview

    Reference & background analysis

    Selection decision

    Physical examination

    Job offer

    Employment contract

    evaluation

    SELECTION PROCESS

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    This is the next step after receipt and screening of

    applications.

    The purpose here is similar to that of the scrutiny of

    applications elimination of unqualif ied applications

    Here though rejection is based on factors beyond those that

    are visible in the application form.

    This is also called a courtesy interview and is a good

    public relations exercise.

    PRELIMINARY INTERVIEW

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    There are predominantly 3 kinds of tests abil i ty test, aptitudetest & personality test.

    Abil i ty test also called an achievement test assists indetermining how an individual can perform tasks related to a

    job. E.g. data entry secretar ial job

    Aptitude test this helps determine a persons potential tolearn in a given area.

    Personality test these tests are given to measure aprospective employees motivation to function in a particularworking environment e.g TAT, MMPI

    Interest test these are used to measure an individualsactivity preference.

    Graphology it is designed to analyze the handwrit ing of theindividual as they say that it can suggest degree of energy,inhibit ions, spontaneity as well as disclose idiosyncrasies andelements of balance & control

    SELECTION TESTS

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    Polygraph tests these are designed to ensure accuracy of

    information given in the applications.

    Medical tests these tests reveal the physical f i tness of a

    candidate.

    Drug tests - used to measure the presence of illegal or

    performance affecting drugs

    Genetic screening identifies genetic predispositions to specific

    medical problems.

    Choosing tests tests must be chosen based on rel iabil i ty,

    validity, objectivity & standardization

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    Three types here one to one, sequential, and panel

    interviews

    Objective of interview

    Helps obtain additional information from the applicnat

    Facilitates giving general information to the applicant such as

    company policy etc.

    Helps build the companys image among applicants

    Methods of structuring / types structured, unstructured,

    semi structured/ mixed, behavioral, stressful.

    EMPLOYMENT INTERVIEW

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    Interviewers do not seek applicants information dimensions

    needed for successful job performance.

    Interviewers may make snap judgments.

    Halo effect

    Interviewers have a tendency to be swayed by negative

    information about the applicants

    Information is not usually not integrated in a systematic

    manner

    An interviewers judgment is often affected by pressure toeither favour an applicant or f i l l the position

    Judgment is often based on the list of applicants

    COMMON INTERVIEW PROBLEMS

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    Many employers request names, addresses, telephone

    numbers, of references for the purpose of verifying

    information and perhaps getting additional background

    information on an applicant.

    This though is checked if at al l only once the applicant has

    cleared the first few rounds of the interview process.

    Previous employers are a preferred source of reference as

    they are aware of the applicants performance. problem here

    is tendency to over- rate just to get rid of the person.

    Telephonic reference are considered advantages asinformation is got faster, high accuracy, low cost, at titudes

    can be inferred, candid comments can be got.

    REFERENCE & BACKGROUND

    CHECKS

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    Criminal records

    Previous employment check

    Credit record checks

    Civil record checks Union affi l iation checks

    Character reference checks

    Neighborhood checks.

    E&Y 40 member team

    PWN 12

    KPMG - 130

    WHAT SUCH CHECKS COVER

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    These checks are done

    To gain insight about the potential employee from people who have

    already worked with them

    To assess the potential success of a prospect

    One should guard against the following while considering to

    employ a prospect

    The prospect is likely to approach those who will speak well about

    him or her

    People may write favorably in order to get rid of him or her

    People may not divulge the truth about a candidate, less it mightdamage or ruin his/ her career.

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    It is the most crit ical of al l the steps, as it is here that the

    decision is made.

    It becomes highly daunting when there are a large number

    of job seekers.

    The view of the line managers are usually taken into

    consideration here as it is they who become responsible for

    the performance of the new employee.

    SELECTION DECISION

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    This happens before the job offe r is made and after the

    selection decision is over .

    The several objectives behind a physical test are

    To detect if the individual carries any infectious disease.

    The test assists in determining whether an applicant is physically fit

    to perform work.

    To determine the physical capabilities which differentiate

    successful and less successful employees.

    It protects applicants with health defects from undertaking work

    that can be detrimental to their health. It also protects t he employer f rom workers compensation claims

    that are not valid because the injuries or illnesses were present

    when the employee was hired.

    PHYSICAL EXAMINATION

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    This is usually made through a letter of appointment

    It contains date of joining and other such details.

    They also include what is called a contract of employment,

    the content of which wil l change based on the level of job.

    JOB OFFER

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    There are two aspects that need to be taken care of her

    Communication of non selection

    Issues relating to no shows by selected candidates.

    CONCLUDING THE SELECTION

    PROCESS

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    The broad test here is an assessment of those who are

    selected.

    Another method of selection that is i ncreasingly being used

    is ASSESSMENT CENTRES. It is an approach to selecting

    managers based on measuring their abil ity to performcritical tasks.

    It can be spread across two to five days , where in

    employees undertake carious tasks that further assist in

    assessment of their potential skil ls and abilities.

    EVALUATION OF SELECTION

    PROGRAM

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    Perception

    Fairness

    Validity

    Reliabil ity Pressure.

    BARRIERS TO EFFECTIVE

    SELECTION

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    THANK YOU !!!