securix - azur soft · stratel telealarm helpcall surtec atral1 horsin micome cfsk3 sia amphitech...
TRANSCRIPT
PRODUCT PRESENTATION
The SECURIX receiver is an ISDN multi-protocol alarm receiver, able to process events sent by transmitters.
MULTI-PROTOCOL RECEIVER• The most used protocols used by monitoring rooms
are available
ISDN CONNECTIONS • Maximum 3 Primary accesses (3*30 channels) for each receiver• Maximum 16 BRI (16*2 channels)
SIMPLE PROTOCOL MANAgEMENT• Associate a protocol with a DID (Direct Inward
Dialing) number and the protocols are allocated dynamically on the receiving line by the phone provider.
• Able to process differents protocols on the same line number by issuing multiple enquiries.
EVOLUTIVE ARChITECTURE • DSP based software provides implementation of new
protocols in record time• Connect to AMS using TCP/IP protocol ; specification freely
available . • API and DLLs to control the receiver for audio, outgoing calls
and voice recorder replays• LUA script language to define custom processing on incoming
events and develop voice server applications
RObUST hARDwARE
• PC-type main unit in 19 ” rackable format
• Redundant disk architecture using RAID1 board and disks.
• Redundant power sources• 4 main fans, 1 RAID fan, 1 power unit fan• Windows 2000 or XP operating systems.
AUDIO PROCESSINg• Unlimited number of operators stations• Process multiple audios on a single
station by phone switching• Use standard audio equipment for
operators (phones, )• Operator on-screen panel (MINIPAD™)
to command audio : pickup, hangup, speak, listen, etc…
• Control mic and hp volume from MINIPAD
• Transmitter commands are recorded in receiver ; the operator always use generic command, whatever the transmitter
• Transfer audio on other monitoring rooms, using VoiceIP or simple callbacks
• Two operating modes - For small centers : customs boards with proprietary devices to process audio for each operator- By connecting to a PBX using ISDN primary lines and EuroISDN signaling
VOICE RECORDER• Record voice on channel for audio verification or calls• Listen to audio on each operator station• Real-time audio listening for operator • G711-ALAW wav file, 8Ko/sec. 9000 hours of recording on
250 Gb disks.
REMOTE COMMANDS AND DOwNLOADS• DTMF and Frequency based remote commands• Define configuration sheets, prepare bulk downloads, check results• Download when the transmitter calls• Integrate fully with Horus software database download
module
www.azursoft.com
SecurixReceiver
AETA CESA200 DBASE 1800APTEL CESA300 DSC 1800
CONTACT ID CESA AEM SB SYSTEM 800BIOTEL CRYPTO SCANTRONIC 1000DAITEM SEDECA SURTEC 1800
SCANTRONIC 1400 HORIZON SILENT KNIGHTSERIEE SECOM3 ATTENDO
STRATEL TELEALARM HELPCALLSURTEC ATRAL1 HORSINMICOME CFSK3 SIA
AMPHITECH EVEILBOX XSIAANEP BOSCH WIT
PCTEXTE
Le Tamango, 44, Bd Napoléon III06200 Nice – FRANCETel: +33 04 92 26 70 26 - Fax: +33 04 93 53 18 88Email:[email protected]
PRODUCT SHEET
MANAgEMENT TOOLSThe SecurixConsole software manages Securix receiverson the LAN. • Edit various parameters (DID, AMS parameters, etc)• View logs using many filters (transmitter ID, date, …)• Print and preview lists• Dayly log of events : - Calls by line, protocol, customers - Wrong calls by line, protocol, customer - Decoding errors by line, protocol, customer • Dayly graph of system usage• Find and listen to audios recorded on receivers
ISDN ADVANTAgESAn single ISDN PRI connection offers 30 decoding channels for transmitters. • With DID, the decoder channels allocation is fully
dynamic : if three protocols are assigned on three DID, it is possible to receive simultaneously ten calls using A protocol, ten calls using B protocol and ten calls using C protocol. Then, minutes later, five calls using A protocol, five calls using B protocol and twenty calls using C protocol. This allow managers to adapt quickly to changes in protocol distribution in monitoring rooms.
• Reduce the cost of ownership : a single PRI ISDN link replace at least 40 PSTN lines, given the dynamic allocation of protocols.
• Better ergonomy, fewer cables, really simple maintenance
• Caller ID identification • Line Securization : use ISDN PRI «mirror mode» on
two receivers ; in case of a receiver hardware fault, the events are automatically redirected to the running receiver by the phone provider. This mode also provide load balancing between receivers.
CTI INTEgRATIONOn transmitter or customer voice incoming calls, the receiver transmits the event to the AMS, with the caller ID and called DID informations. The AMS is able to open the customer record and display it to operator if caller ID is present. The operator is able to instruct the receiver to commute the call to his phone by giving an order to the PBX. The operator
is then able to send commands like speak, listen, start full-duplex audio to the receiver.The operator is also able to dial a phone number using the receiver. The call is recorded and an event is sent to AMS when the operator hangup.All audios are recorded and stored on the receiver RAID 1 disks. Optionnaly, they can be transfered on a NAS server. Replaying the audio use the same PBX integration by calling the operator phone to stream the replay.
INTERACTIVE VOICE SERVERThe receiver integrates a voice server, which use the LUA script language. Scripts can be executed on incoming call on a given DID (for example, to monitor customers installations or provide automatic alarm cancelling facility to the customer), triggered by a remote command issued by an operator station or even by the AMS supervisor (for alert services or automatic alarm management).
CUSTOMER CALL-bACkCalling customers to process an alarm is a though challenge for an operator, given the number of phones each customer owns today. The Securix receiver helps the operator by automatically finding a contact by calling a given list. When the receiver finds a contact, it will send an event to AMS and the operator will be able to pick up an established call. The process is fully parametrizable, thanks to the script language.
SecurixReceiver
ISDN PRIOne SDA for each protocolOne SDA for each function
ISDN PRI
HorusSupervisor
(AMS)
Operator
AlarmPhone
PBXSecurix Receiver
www.azursoft.com
Le Tamango, 44, Bd Napoléon III06200 Nice – FRANCETel: +33 04 92 26 70 26 - Fax: +33 04 93 53 18 88Email:[email protected]
PRODUCT SHEET