security manual

GRAND-DUCH DE LUXEMBOURG

Luxembourg, le 14/10/2010DIRECTION DE L'AVIATION CIVILE

Rfrences: 2010 - 16333

APPROBATION DU PROGRAMME DE SRETSECURITY PROGRAMME APPROVAL

La Direction de l'Aviation Civile du Grand-Duch de Luxembourg approuve le programmede sret

The Luxembourg Civil Aviation Authority hereby approves the security programme

VERSION 2, ISSUE DATE 26 JUL 2010

dat / dated

14 October 2010de l'oprateur / of operator

Flying Group Lux

Clude WALTZINGDirecteur de l'Aviation Civile

Adresse postale: Bote Postale 283

Bureaux: 672, rue de Neudorf

Tlphone: 247-74900L-2012 Luxembourg

L-2220 Luxembourg

Tlfax: 46 77 90 et 46 24 38

Security Manual

Version: 2.0

Issue Date: 26-Jul-10

Copyright by Flying Group Lux All rights reserved. No part of this work may be

reproduced or copied in any form or by any means

without written permission of Flying Group Lux.

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C o m p l i a n c e s t a t e m e n t

On behalf of the operator

The operators nominated Postholders hereunder certify that this list of effective pages and the contents of this volume of the Security Manual satisfy the requirements of the

Commission Regulation EC No 300/2008 as regard to the requirements of establishing

common rules in the field of civil aviation security and EC No 185/2010 laying down

measures for the implementation of the common basic standards on aviation security.

Name: J. Van Lokeren

Function: Accountable Manager

Date and signature

Name: J. Van Lokeren

Function: Quality Manager

Date and signature

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R e c o r d o f r e v i s i o n s

Version Issue date Approval date Incorporated by

1.0 27-Feb-09 09-Mar-09 VDS

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L i s t o f c h a n g e s

Note: Changes marked with an (*) are not marked with a vertical line in the manual.

Version 1.0

Original document, first time issue.

Version 2.0

New structure of manual, and adapted to comply with Commission Regulations CE

300/2008, CE 185/2010, and C(2010)774. (*)

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T a b l e o f c o n t e n t s

Compliance statement ........................................................................................................... I-2

List of effective pages ............................................................................................................ I-2

Record of revisions ................................................................................................................ I-4

Record of temporary revisions ............................................................................................. I-6

List of changes ....................................................................................................................... I-8

Table of contents .................................................................................................................. I-10

Section 0 Administration and Control ............................................................................. 0-1

0.1 Administration and control procedures ................................................................ 0-1

Section 1 General ............................................................................................................... 1-1

1.1 General ...................................................................................................................... 1-1

1.1.1 National aim .................................................................................................... 1-1

1.1.2 Objective ......................................................................................................... 1-1

1.1.3 Approval .......................................................................................................... 1-1

1.1.4 Revisions ......................................................................................................... 1-1

1.1.5 Application ...................................................................................................... 1-2

1.1.6 Compliance ...................................................................................................... 1-2

1.1.7 International Civil Aviation Organization (ICAO) ........................................ 1-2

1.1.8 Conventions ..................................................................................................... 1-3

1.1.9 European Civil Aviation Conference (ECAC) ................................................ 1-3

1.1.10 Regulation (EC) No 300/2008 ......................................................................... 1-4

1.1.11 Regulation (EC) No 185/2010 ......................................................................... 1-4

1.1.12 National legislation ......................................................................................... 1-4

1.1.13 National Security Operation ............................................................................ 1-4

1.1.14 National Responsibility Allocation amongst Authorities ................................ 1-4

1.2 Definitions ................................................................................................................. 1-4

1.3 Training ..................................................................................................................... 1-5

1.4 Aerodrome and Company security ........................................................................... 1-5

1.4.1 Flying Group Lux operation ............................................................................ 1-5

1.4.1.1 Back ground history ................................................................................ 1-5

1.4.1.2 Scope of operation ................................................................................... 1-5

1.4.1.3 Ground services ....................................................................................... 1-5

1.4.1.4 Catering ................................................................................................... 1-5

1.4.1.5 Fuel .......................................................................................................... 1-5

1.4.1.6 Aircraft cleaning ...................................................................................... 1-6

1.4.2 Flying Group Lux security organization ......................................................... 1-6

1.4.2.1 Designated Security Manager ................................................................. 1-6

1.4.2.2 Organization ............................................................................................ 1-7

1.4.2.3 Security Manager contact details ............................................................ 1-8

1.4.2.4 Quality System ........................................................................................ 1-8

1.4.3 Company Security ........................................................................................... 1-8

1.4.3.1 Personnel ................................................................................................. 1-8

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1.4.3.2 Identification badges ............................................................................... 1-9

1.4.3.3 Sterile and secure areas ........................................................................... 1-9

1.4.4 Airport Security ............................................................................................... 1-9

1.4.4.1 Security classified airports ...................................................................... 1-9

1.4.4.2 Contractors .............................................................................................. 1-9

1.4.4.3 Exemptions ............................................................................................ 1-10

Section 2 Passengers and Baggage Security .................................................................... 2-1

2.1 Passengers and Cabin Baggage ................................................................................. 2-1

2.1.1 General ............................................................................................................ 2-1

2.1.2 Prohibited items in cabin baggage .................................................................. 2-1

2.1.3 Screening of cabin baggage ............................................................................. 2-2

2.1.4 Discrepancies in screening .............................................................................. 2-2

2.1.5 Passenger supervision ..................................................................................... 2-2

2.2 Hold Baggage ............................................................................................................ 2-3

2.2.1 General ............................................................................................................ 2-3

2.2.2 Baggage acceptance ........................................................................................ 2-3

2.2.3 Prohibited items in hold baggage .................................................................... 2-3

2.2.4 Discrepancies of baggage control ................................................................... 2-4

2.2.5 Screening of hold baggage .............................................................................. 2-4

2.2.6 Responsibility for passenger embarkation ...................................................... 2-4

2.2.7 Passenger no-show .......................................................................................... 2-5

2.2.8 Unaccompanied baggage ................................................................................. 2-5

2.2.9 Transfer baggage ............................................................................................. 2-6

2.2.10 Incorrectly sent baggage .................................................................................. 2-6

2.2.11 Off airport checked in baggage ....................................................................... 2-6

2.3 Specific Passenger Requirements and Procedures .................................................... 2-6

2.3.1 General ............................................................................................................ 2-6

2.3.2 Special security handling ................................................................................ 2-6

2.3.3 Diplomatic consignments ................................................................................ 2-7

2.3.4 Transportation of prisoners and deportees ...................................................... 2-7

Section 3 Aircraft Ground Security Measures ................................................................ 3-1

3.1 General ...................................................................................................................... 3-1

3.2 Procedures on the ground .......................................................................................... 3-1

3.2.1 Aircraft security on the ground ....................................................................... 3-1

3.2.2 Post parking security measures ....................................................................... 3-1

3.2.3 Turn arounds or short stopover ....................................................................... 3-1

3.3 Control of access to aircraft ...................................................................................... 3-2

3.3.1 Security of company mail and company material ........................................... 3-2

3.3.2 Security of in-flight supplies and supplies to airports ..................................... 3-2

3.3.3 Security of cleaning services ........................................................................... 3-3

3.3.4 Protection of aircraft ........................................................................................ 3-4

3.4 Sealing of Aircraft ..................................................................................................... 3-4

3.4.1 Requirements ................................................................................................... 3-4

3.4.2 Aircraft security labels .................................................................................... 3-5

3.4.3 Provisions of security labels ............................................................................ 3-5

3.4.4 Attaching security labels to the airplane (Annex A) ....................................... 3-5

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3.4.5 Sample of company security seal .................................................................... 3-5

Section 4 Aircraft Security Search ................................................................................... 4-1

4.1 General ...................................................................................................................... 4-1

4.2 Procedures ................................................................................................................. 4-1

4.3 Standard of aircraft search (Annex B) ...................................................................... 4-2

4.4 Aircraft Security Check............................................................................................. 4-2

Section 5 Security Incident Procedures ........................................................................... 5-1

5.1 Security Incidents ...................................................................................................... 5-1

5.1.1 General ............................................................................................................ 5-1

5.1.3 Security status ................................................................................................. 5-2

5.1.4 Perpetrators characteristics ............................................................................ 5-2 5.1.5 Classification of threat .................................................................................... 5-3

5.1.6 Persons receiving a threat (Annex D) ............................................................. 5-3

5.1.7 Security Measures at increased threat levels ................................................... 5-3

5.2 Bomb threat (Annex D & E) ..................................................................................... 5-4

5.2.1 Received bomb threat ...................................................................................... 5-4

5.2.2 Bomb threat in aircraft on the ground ............................................................. 5-4

5.2.3 Bomb threat in aircraft during flight ............................................................... 5-4

5.3 Hijack (Annex D & F)............................................................................................... 5-5

5.3.1 Hijack of aircraft ............................................................................................. 5-5

5.4 Illegal entry of aircraft .............................................................................................. 5-5

5.4.1 General ............................................................................................................ 5-5

5.5 Suspicious object (Annex G) .................................................................................... 5-6

5.5.1 Suspect item on the ground ............................................................................. 5-6

5.5.2 Suspect item in flight ....................................................................................... 5-6

Section 6 Reporting, Information and Communication ................................................. 6-1

6.1 Operation Emergency Group .................................................................................... 6-1

6.2 Incident Management Group..................................................................................... 6-1

6.3 Internal Communication............................................................................................ 6-1

6.4 Checklist procedures ................................................................................................. 6-1

6.5 Incident / emergency check lists ............................................................................... 6-1

6.6 Bomb threat check list ............................................................................................... 6-2

6.7 Hijack checklist ......................................................................................................... 6-2

6.8 Emergency telephone list .......................................................................................... 6-2

Section 7 Personnel and training ...................................................................................... 7-1

7.1 Company Training Policy ......................................................................................... 7-1

7.2 Training Programs ..................................................................................................... 7-1

7.3 Contents of Security Training ................................................................................... 7-1

7.4 Initial Training .......................................................................................................... 7-2

7.5 Recurrent Training .................................................................................................... 7-2

Section 8 Quality ................................................................................................................ 8-1

8.1 Quality Assurance ..................................................................................................... 8-1

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8.2 Reporting ................................................................................................................... 8-1

Annex A Aircraft seals record ..................................................................................... A-1

Annex B Aircraft search checklist .............................................................................. A-3

Annex C Incident / emergency checklist ..................................................................... A-5

Annex D Received bomb threat / hijack notification ................................................ A-7

Annex E Bomb threat checklist ................................................................................... A-9

Annex F Hijack checklist ........................................................................................... A-11

Annex G Suspect Item checklist ................................................................................ A-13

Annex H Emergency telephone list ........................................................................... A-15

Annex I List of prohibited articles in cabin ............................................................ A-17

Annex J List of prohibited articles in hold baggage ............................................... A-19

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Administration and control

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SECTION 0 ADMINISTRATION AND CONTROL

0.1 Administration and control procedures

Refer to Operations Manual Part A

Please refer to the Operations Manual Part A for any administration and control procedures of

this manual.

0.2 Abbreviations and definitions

Please refer to the Operations Manual Part A for a list of used abbreviations and definitions.

For the purpose of this security manual, the following definitions shall apply:

Accompanied hold baggage is baggage accepted for carriage in the hold of an aircraft, on

which the passenger who checked it in is on-board.

Airside is the movement area of an airport, adjacent terrain and buildings, or portions thereof.

Aircraft in operation is an aircraft after the closing of the doors prior to departure until the

opening of the doors after landing.

Aircraft security check is an inspection of the interior of an aircraft to which passengers may

have had access and an inspection of the hold.

Aircraft security search is a thorough inspection of the interior and the exterior of the

aircraft.

Baggage identification is passenger or baggage reconciliation with the objective to generally

prevent baggage items from being transported without the passenger to whom they belong.

Baggage identification can be done by:

Administrative baggage identification: Passenger / baggage reconciliation by means of automatic data processing equipment or equivalent manual procedures,

Physical baggage identification: All checked baggage (local and transfer baggage) is placed in front of the aircraft to be personally identified by the passenger. Each

passenger identifies his personal baggage which may not be loaded unless this

procedure has been conducted.

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Background check is a check of a person's identity and previous experience, including any

criminal history, as part of the assessment of an individual's suitability for unescorted access

to security restricted areas.

Boarding card is a supporting document to obtain access to restricted areas.

Cabin baggage is baggage intended for carriage in the cabin of an aircraft.

Check is a control of persons and items by technical equipment and/or other aids.

Consolidated cargo is a consignment which may contain cargo of different regulated agents

and/or known consignors.

Counting procedure is a comparison between the number of checked-in passengers and the

number of passengers on board the aircraft.

Control is a general term for hand search, intensive search and check.

A Critical Part of an airport includes all parts to which screened departing passengers have

access, and all parts through which screened departing hold baggage may pass or in which it

may be held, unless it concerns secured baggage. A part of an airport shall be regarded as a

critical part at least for the period of time that the activities referred to are taking place.

EDS stands for Explosive Detection System. It is a system or combination of different

technologies which has the ability to detect, and so to indicate by means of an alarm,

explosive material contained in baggage, irrespective of the material from which the bag is

made.

EDDS stands for Explosive Device Detection System. It is a system or combination of

different technologies which has the ability to detect, and so to indicate by means of an alarm,

an explosive device by detecting one or more components of such a device contained in

baggage, irrespective of the material from which the bag is made.

Expedite baggage is baggage clearly identifiable but mishandled or for any other reason not

transported on the scheduled route, is flown to the specified place of destination as expedite

baggage (rush baggage).

First boarders are passengers boarding an airplane allocated for embarkation for the first

time.

Flight joiners are passengers who newly embark the aircraft during a transit stop.

Full level threat is the minimum amount and configuration of a specific explosive material

which would reasonably be expected to cause catastrophic damage to commercial aircraft in

service.

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General aviation is any scheduled or unscheduled flight activity not offered or available to

the general public.

Hand search is an internationally common and recognized procedure (ICAO / ECAC), that,

apart from the screening of receptacles/contents by means of x-ray equipment (e.g. cabin

baggage, hold baggage, cargo, air mail etc) is used in exceptional cases - as long as the item /

content can be actually searched - as a supplemental procedure to establish the harmlessness

of an item / content beyond all doubts.

Hold baggage is baggage intended for carriage in the hold of an aircraft.

Intensive search is a systematic search of passengers and their baggage as well as cargo and

mail for specific items (here: potential sabotage devices), manually or by means of technical

devices, if required.

Identification is a procedure establishing the identity of a person or a thing beyond any

doubt.

Known Consignor is a company or an agent thereof or any other legal person originating

property for transportation by air for his own account and who conducts business with an air

carrier and is of known identity to that air carrier and has submitted a valid safety declaration.

A private individual is not a known consignor in the sense of the cargo regulations which

means his cargo needs to be subjected to a special security control at the aerodrome of

departure, even if a regulated agent or a known consignor has a valid safety declaration.

For cargo it is the originator of property for transportation by air for his own account and who

has established business with a regulated agent or air carrier on the basis of criteria detailed in

this chapter.

For mail it is the originator of mail for transportation by air for his own account and who has

established business with a regulated postal authority/administration.

Landside is the area of an airport which is not airside and includes all public areas.

Let area is an area and/or a room within the restricted and/or sensitive airport area rented by

the air carrier.

Mail is correspondence and other objects tendered by and intended for delivery to postal

administrations. A postal authority/administration is defined by EU Member States.

Mixing is meeting of controlled passengers with other, non-controlled persons in security

restricted areas

Personal effects are articles of private individuals carried as air cargo.

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Official security measures are authority-applied measures for safeguarding aviation security.

PNS is the Luxembourgs National security program issued by Aviation Authority (Programme National de Sret de lAviation Civile).

PNR stands for Passenger Name Record. It is an abbreviated form for a passenger name

record or personal name record used in computer reservations systems. A PNR contains all of

the passenger's information contained in a specific booking such as flights, phone numbers,

etc.

Prohibited article is an object which can be used to commit an act of unlawful interference

and that has not been properly declared and subjected to the applicable laws and regulations.

PEDS stands for Primary Explosive Detection System. It is a system or combination of

different technologies which has the ability to detect, and so to indicate by means of an alarm,

explosive material contained in baggage, irrespective of the material from which the bag is

made.

Reality simulation is a simulation of specific flight conditions and maintaining this

conditions over a certain period that depends on the scheduled flight time (see also

simulation).

Regulated Agent is an agent, freight forwarder or other entity that conducts business with an

operator and provides security controls that are accepted or required by the appropriate

authority in respect of cargo, courier and express parcels or mail.

Security Controls are means by which the introduction of prohibited articles can be

prevented.

Security measures are an air carriers preventive measures for safe-guarding aviation security.

Security Restricted Area is an airside areas of an airport into which access is controlled to

ensure security of civil aviation. Such areas will normally include, inter alia, all passenger

departure areas between screening points and aircraft, ramp, baggage make-up areas, cargo

sheds, mail centers and airside cleaning and catering premises. It is divided into:

Restricted area: Specific areas within the fencing of an aerodrome in which an attack on an aircraft can be indirectly prepared and /or committed,

Sensitive area (which is always at the same time a restricted area): Specific areas within the fencing of an aerodrome in which an attack on an aircraft can be directly

prepared and /or committed. Note: The restricted and sensitive areas must be

specified in the aviation security plan of the corresponding aerodrome and the air

carrier.

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Security staff is Company staff assigned to the performance of a companys security measures.

Security storage is a temporary storage of cargo or other articles protected against

unauthorized access under the supervision of aviation authorities.

Screening is the application of technical or other means which are intended to identify and/or

detect prohibited articles.

Simulation is a procedure establishing flight conditions on the ground (flight level / pressure

conditions, noise, movements, radio frequencies et. al.) intended to activate trigger systems

that initiate an explosive charge.

Sterile area is a portion of an airport defined in the airport security program to which access

generally is controlled through the screening of persons and property.

Supervision is an observation by posts or patrols to recognize dangerous situations or

incidents and, if necessary, initiate appropriate measures.

Terminal is the main building or group of buildings where the processing of commercial

passengers and freight and the boarding of aircraft occurs.

TIP means Threat Image Projection. It is a software program, which can be installed on

certain x-ray machines. The program projects virtual images of threat articles (e.g. a gun,

knife, improvised explosive device) within the x-ray image of a real bag under examination,

and provides immediate feedback to the x-ray machine operator on the operator's ability to

detect such images.

Trace detection equipment is a technology system or combination of different technologies

which has the ability to detect very small amounts (1/billion of a gram), and so to indicate by

means of an alarm, explosive materials contained in baggage, or other articles subjected for

analysis.

Transfer passenger is a passenger using the airport as a transfer station for a connecting

flight on a different airplane.

Transfer baggage is checked-through baggage loaded from one aircraft to another for a

connecting flight.

Transit stop is an en-route stop of an aircraft at an airport.

Unaccompanied baggage is baggage (including personal effects) checked-in as cargo by a

passenger before setting out on his journey.

Watch is a constant observation by posts and introduction of first measures.

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General

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SECTION 1 GENERAL

1.1 General

This manual describes the Security Program of Flying Group Lux S.A. as approved by the

Direction de lAviation Civil Luxembourg.

The purpose of this manual is to describe the responsibilities of Flying Group Lux and to lay

down the requirements to achieve protection of all Company property and personnel against

security threats, including but not limited to violence, sabotage and hijacking.

1.1.1 National aim

The standard of security for civil aviation within Luxembourg must be equivalent or exceed

compliance with international standards, as stated in EU legislation 300/2008 and 185/2010,

ICAO Annex 17 and the recommendations contained in ICAO and ECAC hand-outs.

1.1.2 Objective

The objective of Flying Group Lux is to protect the Company, its passengers, crew, ground

personnel and aircraft against criminal action of any kind.

The protection comprises of instructions which the Aviation Authority Security Section

publishes in the Programme National de Sret de lAviation Civile (PNS), including measures which are required while a state of increased threat exists.

1.1.3 Approval

The layout and contents of this manual has to meet the standards of a model program of the

DAC Security Department in order for all Luxembourg based operators to meet the local

standards. The DAC may implement further requirements with regard to security in specific

areas where Flying Group Lux operates. DAC approval will be given on an ongoing basis.

1.1.4 Revisions

The Security Manager of Flying Group Lux is responsible for the distribution of this manual.

Revisions requiring approval shall be sent to the DAC Security Department at least three

weeks prior to the revision implementation date. The Security Department may send

alterations to the requirements of the model program. The Companys security program must be changed to reflect any updates to the requirements.

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1.1.5 Application

The Programme National de Sret de lAviation Civile (PNS) constitutes rules for operators holding a Luxembourg Air Operator Certificate or enterprises which have an operational base

at Luxembourg airport.

The measures and procedures, which are described in the security program, shall be applied to

all flights carried out on the Company Air Operator Certificate. However, it is recommended

that the security program be followed in its entirety for all flights.

1.1.6 Compliance

Flying Group Lux shall comply with instructions of PNS during ground stop and during

flights to and from Luxembourgs security classified airports.

The intention of the security program is to reflect Flying Group Lux standards and procedures

regarding security and therefore applies to all flights which Flying Group Lux carries out.

Compliance to the security program will be undertaken with consideration to the security

regulations and legislation of other states. Evaluation and approval of this security program by

a foreign authority may be a precondition for a permission to operate within that state.

An approval from the Security Authority concerned entails that all standards in the ICAO

Annex 17 are meet and that consideration is given to the recommendations within Europe

from the ECAC document 30. For an approval by the Luxembourg DAC Security Department

it is required that PNS rules are considered. These rules are based on the standards and

recommendations from EU legislation 300/2008 and 185/2010, ICAO Annex 17 and ECAC

document 30.

1.1.7 International Civil Aviation Organization (ICAO)

To enable effective and safe aviation services to operate, certain rules are applicable

worldwide. The United Nations (UN) provide for this need with a special organization for

aviation issues; the International Civil Aviation Organization (ICAO).

ICAO was founded in 1944 and is a coalition of a large number of states aimed at dealing

with aviation questions on an international level. ICAO is led by a committee of 33 elected

members. ICAO head office is in Montreal, Canada.

Within the area of security, ICAO established a permanent committee in 1969, "Unlawful

Interference Committee (UIC)", with 15 representatives; aimed dealing with security issues.

Annex 17 is the ICAO document published in 1974 which through "Standards and

Recommended Practices (SARPS)" states normal and recommended procedures for

international aviation within the security area.

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1.1.8 Conventions

The Chicago Convention of 1944 and attached Annex dealing with the standards, procedures,

flights paths and associated services, with all related issues, facilitates a positive development

of international civil aviation.

Within the area of security the following conventions also exist:

Tokyo Convention 1963, relating to criminal activity and other actions committed onboard an aircraft,

The Hague Convention 1970, regarding the prevention of unlawful possession of aircraft,

Montreal Convention 1971, regarding the prevention of crime against civil aviations security. Protocol supplementing the Montreal Convention of 1971, 1988, regarding repression of unlawful acts of violence at the international civil

airports and against facilities at these airports,

International Convention 1991, regarding the marking of plastic explosives for detection purposes.

1.1.9 European Civil Aviation Conference (ECAC)

ECAC was founded in 1955 and is a union of European states for dealing with international

aviation issues; with the starting point being European relations. ECAC has its head office in

Paris, France. Representatives of ECAC states meet annually in plenary meetings and

therefore on a lower level.

Within the area of security ECAC has established the "Working Group on Security

Problems". The Working Group meets in plenary meetings once a year. Two sub-groups, one

operative and one technical, work separately with special issues. Luxembourg is represented

by the Aviation Authority.

ECAC actively seeks and promotes arrangements, understandings and contacts with other

regional organizations and states on a range of civil aviation issues of common interest.

Resolutions and recommendations are advisory only and the successful implementation is

dependent on the respective member states introducing them into their national regulations.

ECAC has created a document; "Manual of ECAC Recommendations and Resolutions

Relating to Facilitation and Security Matters (Doc No 30)". It contains the ECAC position,

recommendations and guidance within the security area.

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General

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1.1.10 Regulation (EC) No 300/2008

Regulation (EC) No 300/2008 of the European Parliament and of the council of 11 March

2008 establishing common rules in the field of civil aviation security. The main objective of

this Regulation is to establish and implement appropriate Community measures, in order to

prevent acts of unlawful interference against civil aviation. The additional objective is to

provide a basis for a common interpretation of the related provisions of the Chicago

Convention, in particular its Annex 17.

1.1.11 Regulation (EC) No 185/2010

Regulation (EC) No 185/2010 of 4 March 2010 laying down measures for the implementation

of the common basic standards on aviation security. This Regulation lays down the necessary

measures for the implementation and technical adaptation of common basic standards

regarding aviation security to be incorporated into national civil aviation security programs.

1.1.12 National legislation

Through ratification of international conventions the state that signs the agreement pledges to

adapt its own regulations and laws so that the agreement may be put into effect within that

state.

Applicable laws and regulations are listed in PNS 1.2.1

1.1.13 National Security Operation

Within the definition of the National Security Operation are Luxembourgs compiled measures for the fulfillment of international requirements and recommendations; as well as

national aims.

The compiled measures are described in Programme National de Sret de lAviation Civile (PNS).

1.1.14 National Responsibility Allocation amongst Authorities

The Government has elected the Aviation Authority (Direction de lAviation Civile) to take responsibility for developing the National Security Operation and insuring that it is carried

out and maintained.

1.2 Definitions

Refer to Section 0 of this manual for an overview of definitions.

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Flying Group Lux


1.3 Training

Refer to Section 7 of this manual for Company security training.

1.4 Aerodrome and Company security

1.4.1 Flying Group Lux operation

1.4.1.1 Back ground history

Flying Group Lux S.A. is a wholly owned subsidiary of Flying Holding N.V. in Antwerp,

Belgium. Flying Group Lux functions as an autonomous company in the field of business and

charter aviation.

1.4.1.2 Scope of operation

Flying Group Lux operates various aircraft on both a charter and private basis. Besides the

core business, Flying Group Lux also acts in a consultancy role in shared ownership and

airplane management.

Shared ownership is ownership of an aircraft with private investors, where Flying Group Lux is responsible for the full management of an aircraft and its operation,

Airplane management is managing an aircraft owned by a third party.

1.4.1.3 Ground services

Flying Group Lux employs ground staff to support operations in Luxembourg, Le Bourget,

Rotterdam, Cannes and Antwerp. At other airports, only recognized handling agents will be

used to provide ground services. Flying Group Lux has responsibility to ensure that the

selected handling agent acts in accordance with the Flying Group Lux security program and

the PNS.

1.4.1.4 Catering

Catering shall only be ordered from known airport catering suppliers. At Flying Group Lux

home base, Luxair catering shall be used.

1.4.1.5 Fuel

The aviation Fuel for Flying Group Lux aircraft is purchased by credit card from recognized

major fuel suppliers, such as Shell, BP at the airports from which we operate.

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1.4.1.6 Aircraft cleaning

Cleaning is only to be carried out by Flying Group Lux Company personnel.

1.4.2 Flying Group Lux security organization

1.4.2.1 Designated Security Manager

Flying Group Lux shall assign a Security Manager, a Company employee responsible for

security. The person shall have responsibility and authority for implementing, maintaining

and up-dating the quality control measures which are described in the Flying Group Lux

security program and ensure they are followed.

At Flying Group Lux that person has responsibility for the following work tasks:

Develop and modify the companys security program to ensure that the program fulfils the national regulations for the countries in which the company operates,

Ensure that the security program is approved by Flying Group Lux management and the DAC Security Department and that it is adhered to by all members of

staff,

Evaluate and inspect to ensure that the security measures are in line with the security program and are carried out in all out-stations,

Promote awareness and vigilance and a positive attitude towards security among the companys employees.

Establish and maintain co-operation with the security managers at airports.

Ensure availability of resources as and when an increased threat profile towards the company appears.

Initiate increased security measures during periods of increased threat towards the company and its critical flights and destinations.

Ensure that training programs are carried out by all personnel, as described in Section 9 of this manual.

Ensuring the company complies with the procedures for reporting to the Security Authority, in accordance with Section 6.

Be a contact person for the DAC Security Department and the Police.

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1.4.2.2 Organization

Quality, Safety &

Security Manager

Accountable Manager

Ground

Operations

Department

Ground

Operations

Manager

Quality, Safety and

Security Department

epartment

Continuous

Airwothiness

Department

Continuous

Airworthiness

Manager

Crew

Members

Flight

Operations

Department

Flight

Operations

Manager

Training

Department

Training

Manager

Operational

Control Center

OCC

Coordinator

Commercial

Attendants

Fleet

Managers

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1.4.2.3 Security Manager contact details

Security Manager Andrew Breeden

Tel work +352 270 464

Fax work +352 270 464 64

Tel mobile +352 621 555 522

e-mail [email protected]

Deputy Security Manager Frank Woudsma

Tel work +352 270 464

Fax work +352 270 464 64

Tel mobile +352 621 555 521

e-mail [email protected]

In the event that the assigned Security Manager or the Deputy Security Manager is changed,

this manual shall be updated and the Authorities shall be informed.

1.4.2.4 Quality System

The Security Program is subject to audit by the Quality Manager. Regular quality audits shall

ensure adherence to the security system.

1.4.3 Company Security

1.4.3.1 Personnel

For Flying Group Lux Personnel employed in security sensitive areas, emphasis is put on the

reliability of the individual employees. When recruiting personnel for services, which include

security tasks and give access to sterile and secure areas, Flying Group Lux ensures the

following steps are taken:

- Applicants shall give a description of education/employment from the last five years.

- Interviews shall be carried out by a person with experience of employment

interviews.

- Checks shall be made of the applicants description of occupation from the last five years. If the applicant has run his own business or has been unemployed then suitable

questions shall be asked regarding reliability.

- All Flying Group Lux personnel must obtain a Lux Airport access badge, which

requires a criminality record check with police authorities. This is deemed sufficient

for the requirements of a police check.

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1.4.3.2 Identification badges

All Flying Group Lux personnel shall wear a Lux Airport access and identification badge as

well as a Company identification badge whilst in the employ of Flying Group Lux. The

identification card shall be worn in a visible place at least whenever the holder is in security

restricted areas.

The crew identification card shall display the name and photograph of the holder, Flying Group Lux and the word crew in English. It shall have a maximum validity of 5 years.

1.4.3.3 Sterile and secure areas

Personnel with access to sterile and secured areas shall follow the Airport regulations and

instructions. The Airport Management is responsible for admittance protection at airports.

The regulations regarding admittance protection, which exist at all security classified airports,

are stated in the airports security program. Flying Group Lux shall adhere to the requirements at respective airports and follow the regulations which have been set by the

Airport Management.

The Flying Group Lux premises must be locked when the premises are unattended. When

premises are attended checks must be made to ensure that no unauthorized person gains

access to sterile and secured areas.

1.4.4 Airport Security

1.4.4.1 Security classified airports

Flying Group Lux shall ensure that flights to security classified airports originate only from

airports which comply with the regulations from EU legislation 300/2008 and ICAO Annex

17 to the Chicago Convention regarding security controls of passengers and their baggage.

Compliance to Annex 17 by all ICAO member states guarantees the required level of security.

Regular Operations from states, where there is no search of passengers and their baggage

prior to international air travel to security classified airports, is not allowed.

The Security Manager of Flying Group Lux shall ensure that the security measures meet the

demands of Flying Group Lux for the protection of passengers and crew at all airports to

which they operate.

1.4.4.2 Contractors

When handling passengers, baggage, etc. is carried out by a handling agent or by another

authorized company, Flying Group Lux is responsible for seeing that all operations are carried

out according to regulations in the PNS and comply with the company Security Program.

The Security Program shall reflect the security standard to which Flying Group Lux adheres,

and should also be contained within the services which are performed by a subcontractor. The

Security Manager at Flying Group Lux ensures that contracts which are made with a handling

agent include the information which applies to handling agents and the required competence

that is demanded of them in accordance with Flying Group Lux Security Program.

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1.4.4.3 Exemptions

The DAC may permit exemption of the instructions in PNS. This would be if the Authority

judges that adequate compensation exists to cover the absolute requirements or that the

operation in question is of such a nature as to justify exemption.

The Security Manager at Flying Group Lux will determine whether an exemption application

from the regulations of the PNS is required.

Security Manual

Passengers and Baggage security

Flying Group Lux


SECTION 2 PASSENGERS AND BAGGAGE SECURITY

2.1 Passengers and Cabin Baggage

2.1.1 General

At security classified airports the Airport Management is responsible for the screening of

passengers and their baggage. The airport shall comply with all security regulation as laid out

by the relevant Aviation Authority. At public airports the screening is carried out by Airport

personnel employed or contracted by the Airport Management. At private airports screening

is carried out by the local Police Authority.

By law, screening must be conducted under the supervision of a police officer. In practice this

entails that the police shall be on hand within the airport area. The police management may,

for certain exceptions, be carried out by a duty officer at a nearby police station.

The objective of screening is to find and prevent items, which may be used with criminal

intent, from being carried onboard and into the aircraft cabin.

Screening can be carried out by technical means, such as X-ray or detector bow, or performed

manually. A combination of these methods may be used.

Special measures / Additional measures: it is generally not permitted to conduct any relevant

corporate security measures beyond official passenger and baggage inspections.

2.1.2 Prohibited items in cabin baggage

While screening passengers and cabin baggage, items which are forbidden for carriage within

the cabin, may be checked in and transported by the Operator; but must remain inaccessible

during flight. Items which are permitted for transportation as hold baggage but which must

remain inaccessible during flight must:

- be put in suitable packaging

- be tagged with the same routing as the passengers other checked in baggage

- be loaded onboard and transported, inaccessibly, during flight.

Items discovered during screening which are not permitted either in the cabin or as hold

baggage will be confiscated by security personnel and will be dealt with accordingly.

On aircraft types where the baggage space is accessible during flight these items are to be

loaded and transported so as to be as inaccessible as possible.

The list of prohibited articles in cabin baggage can be found in Annex I.

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2.1.3 Screening of cabin baggage

Portable computers and LAGs (Liquids, Aerosols and Gels) shall be removed from cabin

baggage and screened separately. Passengers shall present LAGs in individual containers with

a capacity not greater than 100 ml, in one transparent re-sealable plastic bag with a capacity

not greater than 1 liter.

Cabin baggage shall be screened either by hand, x-ray or explosive detections system

equipment.

The screening of LAGs and STEBs (Security Tamper-Evident Bags) is subject to provisions

as laid down in Commission Decision 2010/774 and 2010/2604.

2.1.4 Discrepancies in screening

If the screening of passengers and cabin baggage at the departure airport has been carried out

in an unsatisfactory way, this shall be reported to the person responsible for security at the

arrival airport. Notice must be given in time so that special measures may be taken to prevent

poorly screened passengers from mixing with properly screened passengers.

In the event of someone, either from the crew or a representative from Flying Group Lux

realizing that the level of the screening of passengers and cabin baggage is defective or

missing the person responsible for security at the arrival airport must be informed as soon as

possible.

In the event of passengers and their cabin baggage entering a sterile area, Security Manager at

arrival airport is responsible for ensuring that the aircraft is placed on a remote stand after

landing and that the passengers and their cabin baggage are screened.

The Airport is responsible for screened passengers in sterile areas being prevented from

mixing with defectively screened passengers.

2.1.5 Passenger supervision

Flying Group Lux is responsible for ensuring that passengers are supervised while in secure

areas.

Supervision of passengers shall include:

- boarding the correct aircraft,

- separation of departing and arriving passengers,

- passengers shall not leave any items in secured areas and

- preventing unauthorized passengers from embarking aircraft.

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2.2 Hold Baggage

2.2.1 General

The following shall be included in the contracts with Agents handling passenger flights. At

security classified airports the responsibility lays with the Airport Manager to ensure that

equipment and trained personnel are available when screening hold baggage.

Flying Group Lux is responsible (via contracts with handling agents) to ensure that baggage is

checked in according to the Aviation Authorities regulations.

In the event that Flying Group Lux, as a result of risk evaluation, wants to increase the level

of control at international departures (for one or more departure) contact should be made with

the security manager at the Airport. This should be done with sufficient time to enable

adequate preparation for hazard free increased control.

2.2.2 Baggage acceptance

Before baggage is accepted for transportation, Flying Group Lux must ensure that:

- All baggage is tagged externally so it can be identified as belonging to the respective

passenger.

- Passenger names are checked against the published passenger list for the applicable flight.

- Only authorized persons have access to baggage until it is loaded onto the aircraft.

Flying Group Lux will, via agreement with a recognized handling agent or an audit, ensure

that baggage handling is carried out according to:

- The baggage shall be clearly identified: On international departures, check that the name on the passenger list corresponds

with the name in passport or other identification.

- If identification of baggage is unclear, ensure that the bag is searched by the airport security control before loading onto the aircraft.

- Baggage that is checked in by passengers must be handled and stored so that only authorized personnel can gain access to the baggage.

2.2.3 Prohibited items in hold baggage

Baggage must be checked to detect items prohibited in hold baggage. The list of prohibited

items in hold baggage can be found in Annex J.

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2.2.4 Discrepancies of baggage control

If a passenger states that he has not gone through a control or does not have knowledge of the

contents of his baggage the baggage must be searched through before it is loaded onto the

aircraft. The Airport Management is responsible for ensuring that all check-in desks used for

international departures are supplied with a sign with five questions:

1. Is this your baggage?

2. Have you packed the bags yourself?

3. Are you certain no one has put anything in your baggage?

4. Does the baggage contain a gift with contents you have no knowledge of?

5. Does the baggage contain any electrical or battery driven appliances?

The personnel do not have to actively ask the passengers these questions. If the passenger

points out that he/she has not been in control of his/her baggage at all times, Flying Group

Lux shall be responsible for the X-raying of the baggage or the manual searching of the

baggage before it is loaded onto the aircraft. Undeclared electrical items shall be considered

suspicious and checked accordingly.

2.2.5 Screening of hold baggage

All hold baggage must be screened prior to being loaded onto an aircraft, in order to prevent

that prohibited articles are introduced into security restricted areas and on board aircraft.

This screening can be done either by hand, x-ray equipment, explosive detection system

equipment or explosive trace detection system.

2.2.6 Responsibility for passenger embarkation

Flying Group Lux is responsible for ensuring that passengers who have checked in their

baggage also board the aircraft. If a passenger fails to show for boarding, his/her baggage

shall be identified and off-loaded before departure. If the number of loaded pieces exceeds

boarded passengers checked in baggage figures, which have been approved for transportation,

the unauthorized pieces must be off-loaded. Two methods may be suitable for the

identification of these pieces.

1. A technical system (based on e.g. bar-coder and code reader) can be used for the registration and identification of pieces.

2. The identification of pieces of baggage by the passengers themselves can in certain

cases lead to the identification of the unauthorized pieces by the station personnel.

When an unauthorized piece has been found, Flying Group Lux must try to find the

reason for this (for example, incorrect loading). If no explanation is found the item in

question must be regarded as a suspect dangerous item. The Police must be contacted

for an evaluation and a decision as to whether or not the item is a dangerous item. If

so, the Police decides what measures are to be taken.

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When establishing the presence of a dangerous item, and awaiting the Police decision, the

item should not be moved or touched. No persons shall remain in the immediate vicinity of

the item in question or use any radio equipment or telephones nearby.

If an abandoned bag is located, airport personnel will attempt to identify the owner. If no

explanation is found for the presence of the bag, or no one claims it, it shall be dealt with as a

dangerous item. The Police must be contacted to evaluate and decide if the bag is a dangerous

item. While waiting for the Police decision the piece should not be moved or touched. No

person shall remain in the immediate vicinity of the piece or use radio equipment or

telephones nearby.

A baggage security incident shall be treated as a standalone case. Besides applying the

published rules and guidelines, personnel shall also apply common sense in handling the

incident.

2.2.7 Passenger no-show

In case a manifested passenger does not show up for boarding, Flying Group Lux shall ensure

that the hold baggage belonging to that passenger gets positively identified and removed from

the aircraft before departure.

The total number of passengers, checked in for the flight, including transfer and transit

passengers are registered.

At boarding a control count of all passengers is carried out to ensure that the number complies

with the total registered passengers.

At airports with gate check-in, passengers leave their hold baggage on airside either directly

after ticket control or beside the aircraft, after which there must not be time for the passenger

to cancel his journey without this being noticed. Should a passenger change their journey after

having checked in their baggage the baggage must be identified so that no baggage is

transported without the passenger accompanying the same flight.

2.2.8 Unaccompanied baggage

Baggage which belongs to a passenger who is not travelling on the same flight may only be

transported after it has been searched through before it is loaded. Exceptions from this

demand for a search are allowed only when it has been determined that separation was caused

by circumstances which the passenger has no control over.

Baggage which is being transported separately from the passenger shall be handed over to the

airports security control for searching before it is allowed to be loaded onto the aircraft.

Flying Group Lux accepts no exceptions to this rule.

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2.2.9 Transfer baggage

All hold baggage must be screened prior to being loaded onto an aircraft. Transfer baggage

may be exempted from screening if it arrives from a Member State where it has been screened

according to the common basic standards, or if it remains on board the aircraft.

2.2.10 Incorrectly sent baggage

Baggage which is incorrectly sent to be loaded on the aircraft shall not be accepted and shall

be placed so that no unauthorized person can gain access to it until authorized personnel takes

over the full responsibility.

2.2.11 Off airport checked in baggage

Flying Group Lux will not accept baggage that has been checked in anywhere other than an

authorized airport baggage check in facility.

2.3 Specific Passenger Requirements and Procedures

2.3.1 General

Security personnel will make a judgment as to whether there is a need for personal protection.

Personal protection is always considered when a passenger is accompanied by a body guard.

The Security personnel also evaluate the need for increased security measures of such air

transport.

2.3.2 Special security handling

Flying Group Lux will request special security handling from the airport authority or handling

company if it is deemed necessary due to the category of passenger.

Persons stated below are considered as VIP and may be exempt from the demand of a search

if VIP treatment has been arranged in advance:

- The Royal Family

- Officer of the State (President or equivalent)

- Member of Parliament

- Prime Minister

- Official guests of the Government.

Diplomats shall be searched as normal passengers.

The Airport Director is responsible for the protection of entry to sterile and secure areas at the

airport and must therefore always be asked and approve alternative procedures for search.

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2.3.3 Diplomatic consignments

A diplomat courier consignment must be sealed and marked either "diplomatic mail" or

"diplomatic pouch". The person delivering the consignment shall carry valid identification. If

necessary the courier identity shall be verified with appropriate embassy. A diplomatic

consignment cannot be opened.

2.3.4 Transportation of prisoners and deportees

When transporting a dismissed (INAD), a deported passenger (DEPO) or a prisoner the airline

shall take note of the following:

- The aircraft commander shall be informed. - The passenger and his baggage are searched. - A suitably trained escort will accompany the passenger. The applicable person shall be

qualified to deal with violent behavior, criminal charges, drug abuse and of the

political situation of the destination country.

- When transporting prisoners a police escort must accompany the person in question, and handcuffs must be available onboard the aircraft.

The Police Authority is responsible for a security evaluation of the need for escorting persons

in case of transportation by air. This evaluation will be based on violent behavior, criminal

charges, drug abuse and the political situation in the destination country. They must inform

Flying Group Lux of the result of the evaluation. This information shall be given to the

aircraft commander with the reason for transportation and the need for escort, as evaluated.

The escort shall be introduced to the commander before departure.

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Security Manual

Aircraft Ground Security Measures

Flying Group Lux


SECTION 3 AIRCRAFT GROUND SECURITY MEASURES

3.1 General

Flying Group Lux will at all times ensure aircraft security when company aircraft are on the

ground. Company staff will carry out procedures that shall be adapted to the current and local

situation.

3.2 Procedures on the ground

3.2.1 Aircraft security on the ground

At the home base company aircraft will be parked in company facilities or airport sterile

parking area. In this case the company is relying on either company security procedures or

airport security service that are well known.

At airfield other than home base the company staff is responsible for verifying the level of

security. Procedures to be used will depend on many factors, such as airfield location,

restricted access areas, lighting, airport security personnel, etc.

In the event aircraft are parked at remote airfields where a proper level of security cannot be

guaranteed, increased security measures shall be taken into account, such as requesting

hangarage, well lit parking, security personnel. In addition the company supplies a security

seal to be used when deemed required.

3.2.2 Post parking security measures

On return to the aircraft the commander or assigned crew member shall closely check the

aircraft and ensure that aircraft security has not been compromised. Depending on the location

or general status of the aircraft a security check or full search may be required. In the event

that security seals have been placed they shall be checked to ensure they are intact and

untampered.

3.2.3 Turn arounds or short stopover

In the case where a company aircraft is parked for a limited period of time, at least one

crewmember will remain with the aircraft.

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3.3 Control of access to aircraft

Flying Group Lux shall ensure that, from the commencement of any aircraft search until the

aircraft doors are closed for departure, access to any aircraft in the restricted zone is

controlled to ensure that only authorized persons who have a legitimate operational need have

access. Flying Group Lux access control measures include:

1. Checking the credentials of each person seeking access to any searched area of the

aircraft, where the reason for requiring access is not known, establishing that there is a

legitimate reason for such access.

2. Supervision of service providers by Flying Group Lux staff.

3. Refusing to allow any person in possession of a suspicious item to board the

aircraft.

4. Where Flying Group Lux has any reason to believe that there has been unauthorized

access to any part of an aircraft following the commencement of any aircraft search,

Flying Group Lux shall ensure that the relevant area is immediately subjected to

search.

3.3.1 Security of company mail and company material

Flying Group Lux company mail and company material may be exempt from security search if they are originating from a critical part from the airport.

Spare aircraft parts which are transported as company material may also be exempt from the

required security search, provided they are accompanied with the necessary documents. These

documents have to be verified before loading of the parts and have to be stored during 24hrs

(or flight time if greater) on a location out of the aircraft.

3.3.2 Security of in-flight supplies and supplies to airports

The inspection of in-flight supplies and supplies to airports will be conducted on a random

basis. The frequency of inspection will be determined by the Authorities, based on a risk

evaluation.

Following methods can be used for the inspection:

- Visual check (consists of a thorough visual examination of the supplies and all its parts, and is only authorized in combination with other methods),

- Manual check (thorough manual search of all supplies), - X-rays, - Explosive detection systems, - Equipment to detect traces of explosives.

Flying Group Lux and the supplier of in-flight catering are responsible for the inspection for

in-flight supplies when they are receiving the supplies from an unknown/unusual caterer.

They will make sure that the background of everyone who has access to the supplies will be

verified according EU regulations. They will also make sure that the people responsible for

the security checks will be hired, trained and certified according current EU regulations.

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In-flight supplies and supplies to airports will be regarded as protected from unauthorized

access when they are:

- In a critical area of the airport, or - Physically protected from unauthorized access or not left without surveillance and

only accessible to people responsible for the protection and loading of the supplies.

3.3.3 Security of cleaning services

This paragraph describes the arrangements for ensuring security during the cleaning of

Company buildings or Company aircraft. Cleaning personnel have full access to the security

sensitive areas in the Flying Group Lux building(s). Therefore additional security

requirements need to be established for this situation.

The Security Manager is responsible for all security procedures applicable to Company

building(s) and Company aircraft.

Cleaning during a normal security situation:

When cleaning personnel are employed and therefore already security checked, no additional

security measures are required. When cleaning personnel are provided by an outside agency

the Security Manager will ensure the following measures have been taken:

The cleaning staff have an airport ID,

The cleaning process shall be supervised by a Company employee.

Cleaning during a significant or high threat security situation:

Cleaning of Company buildings under a significant or high threat security situation should be

avoided or limited to the absolute minimum and preferably performed by Company personnel

only. If this is not possible the following procedures should be used:

A thorough security check of the Company providing the cleaning services together with the cleaning personnel should be conducted,

The number of cleaning personnel under these circumstances should be limited to 3 per supervising Company personnel,

Work should be limited to small areas at a time that can remain under the continuous observation of Company personnel,

A thorough check of the building(s) should be carried out after cleaning is completed and all cleaning personnel have departed.

Cleaning of Company aircraft under a significant or high threat security situation should be

avoided or limited and is only allowed by Company personnel. A Flight Crew Member or the

Security Manager must be present at all times during the aircraft cleaning.

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3.3.4 Protection of aircraft

Flying Group Lux shall be notified by the Airport Operator, upon request, whether or not its

aircraft is in a critical part of the airport. If an area is no longer considered to be a critical part

because of a change of security status, then the airport shall inform the Company.

Regardless of where an aircraft is parked at an airport, it shall be protected against

unauthorized access by:

a) Ensuring that persons trying to gain unauthorized access are challenged promptly, or b) Having its external doors closed. Where the aircraft is in a critical part, external doors

that are not accessible from the ground shall be considered closed if access aids have

been removed and placed sufficiently far from the aircraft as to reasonably prevent

access, or

c) Having electronic means which will immediately detect unauthorized access.

This does not apply to an aircraft parked in a hangar that is locked or otherwise protected

from unauthorized access.

Where external doors are closed and the aircraft is in a part other than a critical part, each

external door shall also:

a) Have access aids removed(1), or b) Be sealed(2), or c) Be locked, or d) Be monitored(3).

(1)

When access aids are removed, they will be placed sufficiently far from the aircraft as to

reasonably prevent access. (2)

Refer to chapter 3.4 (3)

When external doors are monitored, monitoring shall ensure that unauthorized access to the

aircraft is immediately detected.

3.4 Sealing of Aircraft

3.4.1 Requirements

The numbers of the seals that were used, have to be kept during 24 hours (or flight time, if

greater) by Flying Group Lux.

Prior to accessing the aircraft, both the seals and the numbers have to be checked for any

manipulation. If tampering is suspected, the concerned area shall be submitted to a security

search before boarding or loading of baggage.

If an aircraft is sealed, and consequently moved to a critical part of the airport, these

regulations shall still apply.

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3.4.2 Aircraft security labels

An aircraft security label is a printed foil made of two layers. The label is numbered for

record keeping. If the adhesive layer of the label gets tampered, this is clearly indicated.

3.4.3 Provisions of security labels

Aircraft security labels shall be kept in the aircraft at all times. The commander shall make

sure that sufficient labels are available for the planned flights. The security labels shall be

replenished after returning to the home base.

3.4.4 Attaching security labels to the airplane (Annex A)

When the use of aircraft security labels is required the commander or an assigned

crewmember shall apply the labels to all applicable aircraft doors and hatches. Annex A in

this manual provides the aircrew with a form on which security seal numbers can be

documented.

3.4.5 Sample of company security seal

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Security Manual

Aircraft Security Search

Flying Group Lux


SECTION 4 AIRCRAFT SECURITY SEARCH

4.1 General

Flying Group Lux shall not permit any aircraft to fly unless the aircraft has been submitted to

a security search:

- when originating or departing from a non-critical area, or - if the aircraft was accessible out of a critical area and afterwards placed in a critical

area, or

- when there is reason to believe that unauthorized persons had access. The aircraft shall be submitted to a security search at the latest before its departure.

If the aircraft is arriving into a critical area from a country not listed in appendix 3B of EU

regulation 185/2010, it shall be subjected to a security search any time after passenger

disembarkation and/or unloading of baggage.

Aircraft may be exempt from a security search, provided:

- It is arriving in a restricted area from a country which is in the list mentioned above, - It is in transit.

Note: If the aircraft is coming from a country which is not in the list mentioned

above, following measures must be taken:

a) Check that the remaining baggage belongs to the remaining passengers, b) Check that nothing has been left in the aircraft from the passengers that

disembarked.

The search required shall be of a standard such to ensure that there are no prohibited items or

unauthorized persons on board the aircraft. Upon completion of the security search, before

any passenger is allowed to board the aircraft, Flying Group Lux shall ensure that the

following security measures are in place:

1. Access to the aircraft shall be controlled and only authorized persons being granted

access will be allowed on board.

2. Persons allowed onto the aircraft together with their carry-on items, shall be

informed about baggage storage procedures on Flying Group Lux flights before access

is allowed.

4.2 Procedures

Flying Group Luxembourg is responsible for the security of the company aircraft. The

security of aircraft shall be achieved through the implementation of aircraft security measures

that comprise principal security functions;

1. Searching aircraft

2. Controlling access to aircraft

Security Manual

Aircraft Security Search

Flying Group Lux


.The security search will be performed manually or visually if the concerned compartment is

empty. Dogs and specialized equipment to retrieve explosives or traces thereof can be used

complementary.

No passengers may be on board the aircraft during the security search except from transit

passengers, provided:

- The keep hold of their cabin baggage, and - They dont move around.

Services providers may be on board the aircraft during the security search, provided:

- The search is conducted in an aircraft which is in a critical part of the airport, or - The search is conducted in an aircraft which is not in a critical part, provided the

personnel is being monitored (inclusive their equipment) by a crew member of Flying

Group Lux.

4.3 Standard of aircraft search (Annex B)

An aircraft security search shall include examination of the following areas, provided they are

accessible without use of tools, keys, stairs or any other equipment and without breaking the

seals:

- overhead bins

- closets

- lavatories

- galleys

- rubbish bins

- storage bins

- seat pockets

- areas under seats, between seats and between seat and wall,

- crew equipment bins and compartments

- flight deck, provided it was left unsurveilled,

- other compartments in the passenger cabin.

- aircraft holds and objects stored in hold

- service panels and service doors

- gear compartment

A random examination of 5 to 10% of lifejacket pouches shall take place to ensure that they

do not contain prohibited articles.

4.4 Aircraft Security Check

Flying Group Lux aircraft need not to be subjected to a security check. They shall however be

subjected to an aircraft security search as regulated in this Section 4.

Security Manual

Security Incident Procedures

Flying Group Lux


SECTION 5 SECURITY INCIDENT PROCEDURES

5.1 Security Incidents

5.1.1 General

Aviation is a prime target for different types of unlawful actions such as bomb threats, hi-

jacking, blackmail and sabotage. The Flying Group Lux security program together with

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security manual

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