security & loss prevention: an introduction 5 th edition philip purpura
TRANSCRIPT
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Security & Loss Prevention: An Introduction
5th Edition
Philip Purpura
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Part 1
INTRODUCTION TO SECURITY AND LOSS PREVENTION
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Chapter 1
The History of Security and Loss Prevention: A Critical Perspective
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Chapter 1
WHY CRITICAL THINKING?HOW CAN WE THINK CRITICALLY?WHY THINK CRITICALLY ABOUT
THE HISTORY OF SECURITY AND LOSS PREVENTION?
SECURITY AND LOSS PREVENTION DEFINED
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Chapter 1
HISTORY– Why Study the History of Security and
Loss Prevention?EARLY CIVILIZATIONS
– Ancient Greece– Ancient Rome– The Middle Ages in Europe
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Chapter 1
MORE CONTEMPORARY TIMES– England– Early America– The Growth of Policing– The Growth of Security Companies– Railroads and Labor Unions– The Great Wars
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Chapter 1
– The Third Wave– Convergence of IT and Physical Security– Convergence of Enterprise Security– 21st Century/Post-9/11 Security
Challenges
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Chapter 2
The Business, Careers, and Challenges of Security and Loss Prevention
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Chapter 2
INTRODUCTIONMETRICS
– Internal Metrics– External Metrics
THE SECURITY INDUSTRY– Contract versus Proprietary Security
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Chapter 2
CAREERS: LOSS PREVENTION SERVICES AND SPECIALISTS
THE LIMITATIONS OF THE CRIMINAL JUSTICE SYSTEM: IMPLICATIONS FOR LOSS PREVENTION PRACTITIONERS
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Chapter 2
CHALLENGES OF THE SECURITY INDUSTRY– Cooperation between Public Police and
Private Security– Regulation of the Industry– The Need for Training– Ethics– The False Alarm Problem
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Part 2
REDUCING THE PROBLEM OF LOSS
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Chapter 3
Foundations of Security and Loss Prevention
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Chapter 3
THE SECURITY AND LOSS PREVENTION PROFESSION– Theoretical Foundations– Security Periodicals
METHODS FOR PROTECTION PROGRAMS– Risk Analysis– Planning
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Chapter 3
STANDARDS AND REGULATIONS– Standards– Regulations– Post-9/11 Standards and Regulations– Standard-Setting Organizations
EVALUATION OF LOSS PREVENTION PROGRAMS– Scientific Method
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Chapter 3
– Sources of Research AssistancePROPRIETARY SECURITY
– Basics of Organization: The Vocabulary– Basics of Organization: The Practical
Management Tools
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Chapter 4
Law
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Chapter 4
INTRODUCTIONJUDICIAL SYSTEMS
– State Court Systems– Federal Court System
ORIGINS OF LAWTORT LAW AND CONTROLS OVER
PRIVATE SECURITY
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Chapter 4
LEGAL THEORY OF PREMISES SECURITY CLAIMS
CONTRACT LAWCIVIL JUSTICE PROCEDURESADMINISTRATIVE LAW
– Recordkeeping, Reporting, Inspections, and Searches
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Chapter 4
– Compliance Auditing– Federal Sentencing Guidelines– Labor Law
CRIMINAL JUSTICE PROCEDURE– Arrest Law– Force– Searches– Questioning
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Chapter 5
Internal and External Relations
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Chapter 5
INTERNAL AND EXTERNAL RELATIONS– Benefits of Good Relations
INTERNAL RELATIONS– Customer Driven Security and Loss
Prevention Programs– Marketing
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Chapter 5
– Human Relations on the Job– Management Support– Orientation and Training Programs– Loss Prevention Meetings– Intranet and E-Mail– Involvement Programs
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Chapter 5
EXTERNAL RELATIONS– Law Enforcement– Public Safety Agencies– The Community– The Media– External Loss Prevention Peers
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Chapter 5
SPECIAL PROBLEMS– Prosecution Decisions– Loss Prevention Attire
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Chapter 6
Applicant Screening and Employee Socialization
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Chapter 6
INTRODUCTIONEMPLOYMENT LAW
– Federal Legislation– U.S. Supreme Court Decisions– Equal Employment Opportunity
Commission– EEO, AA, and Quotas
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Chapter 6
– Diversity– Sexual Harassment
SCREENING METHODS– Resumes and Applications– Interview– Tests– Background Investigations
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Chapter 6
EMPLOYEE SOCIALIZATION– Loss Prevention Orientation for New
Employees– Employee Training– Planning Training– Learning Principles– Wasted Training
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Chapter 6
– Examples Set by Superiors– Employee Needs
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Chapter 7
Internal Threats and Countermeasures
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Chapter 7
INTRODUCTION INTERNAL THEFT
– How Serious Is The Problem?– Why Do Employees Steal?– How Do Employees Steal?– Possible Indicators of Theft
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Chapter 7
MANAGEMENT COUNTERMEASURES
PHYSICAL SECURITY COUNTERMEASURES– Integration, Open Architecture, and
Convergence– Access Controls
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Chapter 7
– Locks and Keys– Intrusion Detection Systems– Interior Sensors– Closed-Circuit Television– Security Officers– Safes, Vaults, and File Cabinets
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Chapter 8
External Threats and Countermeasures
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Chapter 8
INTRODUCTIONMETHODS OF UNAUTHORIZED
ENTRYCOUNTERMEASURES
– Construction and Environmental Security Design
– Perimeter Security
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Chapter 8
– Barriers– Protecting Buildings Against Terrorism– Windows– Doors– Intrusion Detection Systems– CCTV– Lighting
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Chapter 8
– Parking Lot and Vehicle Controls– Security Officers– Communications and the Control Center– Protective Dogs
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Chapter 9
Services and Systems: Methods Toward Wise Purchasing Decisions
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Chapter 9
INTRODUCTIONPITFALLS WHEN PURCHASING
SECURITY SERVICES AND SYSTEMS
PURCHASING SECURITY SERVICES– Questions When Considering Contract
Security Officers
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Chapter 9
– Contract Undercover Investigators– Consultants– Certifications in Security
PURCHASING SECURITY SYSTEMS– Questions When Considering a Security
System– System Acquisition
OUTSOURCING
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Chapter 10
Investigations
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Chapter 10
INTRODUCTIONTYPES OF INVESTIGATIONS
– Proprietary and Contract Investigations– Private and Public Investigations– Overt and Undercover Private
Investigations– Important Considerations
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Chapter 10
LAWEVIDENCE INTERVIEWING AND
INTERROGATION INFORMATION SOURCES
– Legal Restrictions When Collecting Information
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Chapter 10
IDENTITY THEFT INVESTIGATIVE LEADSSURVEILLANCE INFORMATION ACCURACYREPORT WRITINGTESTIMONY
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Chapter 11
Accounting, Accountability, and Auditing
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Chapter 11
INTRODUCTIONACCOUNTINGACCOUNTABILITY
– Cashier Operations– Purchasing– Inventory
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Chapter 11
AUDITING– Auditors– Internal Control Questionnaire
FRAUDGOVERNANCE, RISK
MANAGEMENT, AND COMPLIANCE
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Chapter 12
Risk Management, Business Continuity, and Emergency Management
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Chapter 12
RISK MANAGEMENT– The Role of the Risk Manager– The Risk Management Process– Risk Modeling– Risk Management Tools– Enterprise Risk Management
INSURANCE
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Chapter 12
– Types of Insurance– Crime Insurance and Bonds– Fire Insurance– Property and Liability Insurance– Claims– Claims for Crime Losses
BUSINESS CONTINUITY
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Chapter 12
– Guidance for Business Continuity Planning– Methodology for Business Continuity
EMERGENCY MANAGEMENT– All-Hazards Preparedness Concept– The History of Emergency Management– Emergency Management Disciplines
THE MILITARY
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Chapter 13
Life Safety, Fire Protection, and Emergencies
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Chapter 13
LIFE SAFETY– Standards, Regulations, and Codes– OSHA Regulations– NFPA 101 Life Safety Code– Building Design and Building Codes
FIRE PROTECTION– The Problem of Fire
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Chapter 13
– Private Organizations Involved in Fire Protection
– Fire Departments– Fire Department Protection Efforts
FIRE PREVENTION AND FIRE SUPPRESSION STRATEGIES– Fire Prevention Strategies
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Chapter 13
– Fire Suppression StrategiesPUBLIC SAFETY AGENCIES
– Police– Emergency Medical Service (EMS)
EMERGENCIES– Human-Made Emergencies– Natural Disasters
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Chapter 14
Safety in the Workplace
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Chapter 14
INTRODUCTIONACCIDENT STATISTICS AND COSTSHISTORY OF SAFETY LEGISLATION
– Workers’ Compensation– The Development of OSHA
OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION
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Chapter 14
– OSHA’s Strategic Management Plan– The Act’s Jurisdiction– OSHA Standards– OSHA Recordkeeping and Reporting– Additional Employer Responsibilities– OSHA Inspections– OSHA: Criticism and Controversy– Assistance with Problems
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Chapter 14
SAFETY STRATEGIES– Safety and Health Committee– Socialization and Incentive Programs– Investigations– Additional Safety Measures
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Part III
SPECIAL PROBLEMS AND COUNTERMEASURES
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Chapter 15
Terrorism and Homeland Security
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Chapter 15
TERRORISM– Terrorism Defined– History– Religion and Politics– Causes of Terrorism– International Terrorism– International Terrorists
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Chapter 15
– Domestic Terrorism– Domestic Terrorists– Terrorist Methods– Terrorist Weapons– Weapons of Mass Destruction
HOMELAND SECURITY– Homeland Security Defined
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Chapter 15
– The Measurement of Terrorism– National Counterterrorism Center– National Memorial Institute for the
Prevention of Terrorism– National Security and Homeland Security– U.S. Government Action Against Terrorism– Legislative Action Against Terrorism
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Chapter 15
– State and Local Governments– Response to Weapons of Mass
DestructionPRIVATE SECTOR
– Losses and Costs from the 9/11 Attacks– The Homeland Security Market– Public-Private Sector Partnerships
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Chapter 15
– Business and Organizational Countermeasures Against Terrorism
– Citizen Volunteers
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Chapter 16
Protecting Critical Infrastructures, Key Assets, and Borders
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Chapter 16
CRITICAL INFRASTRUCTURE– Critical Infrastructure Defined– The Role of Government in Protecting
Critical Infrastructure and Key Resources– NIPP Risk Management Framework– NIPP Recommendations for the Private
Sector
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Chapter 16
CRITICAL INFRASTRUCTURE SECTORS– Agriculture and Food– Water– Energy– Chemical Industry– Telecommunications
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Chapter 16
– Cyberspace and Information Technology– Defense Industry Base– Key Assets
BORDER AND TRANSPORTATION SECURITY– Government Agencies with Roles in
Border and Transportation Security
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Chapter 16
TRANSPORTATION SECTORS– Aviation– Passenger Rail and Railroads– Mass Transit Systems– Highways, Trucking, and Intercity Busing– Maritime– Postal and Shipping– Pipelines
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Chapter 17
Loss Prevention at Businesses and Institutions
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Chapter 17
INTRODUCTIONLOSS PREVENTION AT RETAIL
BUSINESSES– Shrinkage– Human Resources Problems in Retailing– Internal Loss Prevention Strategies– Preventing Losses at Checkout Counters
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Chapter 17
– E-Business– Counterfeiting– Shoplifting– Confronting the Suspected Shoplifter
ROBBERY AND BURGLARY– Robbery Countermeasures– Burglary Countermeasures
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Chapter 17
SHOPPING MALL STRATEGIESBANKS AND FINANCIAL
BUSINESSES– Banking and Finance Sector Challenges– Banking and Finance Sector Initiatives– The Scope of Threats and Legal
Responsibilities of the Banking and Finance Sector
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Chapter 17
– Regulation H– Bank Robbery Countermeasures– Automatic Teller Machines– Kidnapping and Extortion– Embezzlement, Online Risks, and Fraud
EDUCATIONAL INSTITUTIONS– Threats and Hazards at Educational
Institutions
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Chapter 17
– Countermeasures– School Districts– Colleges and Universities– Fire Protection at Educational Institutions
HEALTHCARE INSTITUTIONS– Public Health Sector Challenges– Public Health Sector Initiatives
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Chapter 17
– The Scope of Threats and Legal Responsibilities of Healthcare Institutions
– Strategies for Healthcare Institutions
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Chapter 18
Topics of Concern
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Chapter 18
WORKPLACE VIOLENCE– Legal Guidelines– Protection Methods
PERSONNEL PROTECTION– Planning– Education and Training– General Protection Strategies
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Chapter 18
SUBSTANCE ABUSE IN THE WORKPLACE– Countermeasures– Alcoholism– Types of Substances and Abuse
INFORMATION SECURITY– Corporate Intelligence Gathering: Putting It
in Perspective
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Chapter 18
– Espionage Techniques and the Vulnerabilities of Technology
– CountermeasuresCOMMUNICATIONS SECURITY
– Electronic Surveillance and Wiretapping– Technical Surveillance Countermeasures
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Chapter 19
Your Future in Security and Loss Prevention
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Chapter 19
SECURITY AND LOSS PREVENTION IN THE FUTURE– Trends Affecting Security and Loss
PreventionEDUCATION
– Loss Prevention Education: Today and Tomorrow
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Chapter 19
RESEARCHTRAINING
– The Concept of the Security InstituteEMPLOYMENT
– Sources of Employment Information– Career Advice