security is just the start with intelligent video - march networks

Security is Just the Start with Intelligent Video

Net PayneChief Sales & Marketing Officer

March Networks is a global leader in video surveillance and business intelligence applications for the financial, retail and

commercial markets

Founded in 2000. Headquartered in Ottawa, Canada with offices worldwide.Profitable with approximately $100 million in revenue.

Significant Presence and Industry Experience

*Source: IHS, Video Surveillance Intelligence Service

hardware NVR supplier in the

Americas, and top 10 globally*

supplier of video surveillance

equipment to banks in the

Americas

Supplier to the

WORLD’S LARGEST

RETAIL video installation

More than

200,000 video

surveillance systems installed

New Hampshire, USA

Sydney, Australia

Atlanta, USA New Jersey, USA

Bogotá, Colombia

Milan, Italy

Ottawa, Canada

Shenzhen, ChinaTexas, USA

Dubai, UAEMexico City, Mexico

Singapore

Hong Kong

Global Headquarters

Sales Offices

Sales & Operations Offices

R&D Centers of Excellence

Manufacturing & Logistics

Global Capability with Customers in 70+ Countries

End-to-End Solutions and Leading Integrations

COMMANDENTERPRISE

VIDEO INTELLIGENCE

SOFTWARE

IP CAMERAS& ENCODERS

POWERFULVMS

MOBILE CLOUD APPLICATION

THIRD-PARTYINTEGRATIONS

HYBRID NVRs

Marco and March Networks• Relationship began in 2006

• Marco leads with the March Networks video solution

• Marco extremely knowledgeable on the March Networks solutions

• Marco supported by a local March Networks sales representative and sale engineer

• Jim Pralle has serving the territory for the past 6 years

64 M2016

Cameras are everywhere

32 M2012

$254 M2016

$190 M2015

That’s one camera for every 5 people! That’s almost one camera for every person!

Big, big, big data: higher and higher resolution video surveillance

We’ve seen a rapid change in Video Quality

Analog IP

Video qualityRe

solu

tion

Hard Drive PricesPrice/GB $193,000 1980

1996

2005

2013

Source: http://www.statisticbrain.com/average-cost-of-hard-drive-storage/

VIDEO

Extend Video Throughout Your

Organization

TRANSACTION DATA

Advanced Loss Detection & Investigation

BUSINESS ANALYTICS

Optimize Service, Operations &

Marketing

Extending Video Beyond Its Traditional Use

TRANSACTION DATA


BUSINESS ANALYTICS


Marketing

VIDEO


Organization


Usefulness of Video Extends Beyond LP and Security Teams

Loss Prevention / Security

Store Operations

Category Mgmt

Customer service

TrainingMarketing

Centralized Management System is key to extending the video platform internally

• User management & access rights• LDAP (Microsoft Active Directory) integration

• Centralized device management• Centralized firmware management • Mass management of IP edge devices• Centralized health monitoring

• Scalable, unified user interface

US Grocery Store Chain

Customer Challenge:Find a way to secure funding to deploy video surveillance in all locations, across every square foot

The Solution:Demonstrate the value of extending access to the video system to additional functional groups to gain support

The Result: Reduced shrink while improving operational efficiency through insight on merchandising, store presentation, claims & safety, and compliance

Kenosha Unified School District provides video access to PoliceCustomer Challenge:KUSD needed a unified system, they were making do with a hodgepodge of video recorders and surveillance cameras in less than half of its 43 school and support buildings. The Solution:Demonstrate the value of a centralized video solution providing visibility to the district and law enforcement.

The Result: Today, KUSD has deployed a March Networks video surveillance solution with approximately 1,500 cameras covering all of its 43 buildings. The entire system is networked, allowing the security team to set recording parameters, manage access and review video from a central location. Additionally, law enforcement has access to the cameras using their laptops or tablets using March Networks Cloud service.

How video can be used to improve Operations in multiple locations

Video image Audits at regular intervals to Spot Check Remote Sites

OperationsManager Remote Offices

Cam 18:00AM

Cam 18:30AM

Cam 19:00AM

Cam 15:00PM

Cam 258:00AM

Cam 258:30AM

Cam 259:00AM

Cam 255:00PM

Visual Operations Audit Benefits Many Internal GroupsView a summary of what’s happening in a remote location

Is the store clean?

Are employees properly dressed?

Is there product on display?

Is the backdoor open?

Are employees following policies?

Did we open on time?

Do I really need to go there?


VIDEO


Organization

BUSINESS ANALYTICS


Marketing

TRANSACTION DATA


Improve profitability with integrated transactions and video

• Which are my best and worst performing stores and employees?

• Is an employee stealing?

• Filter transaction data (e.g. Voids) to create and save reports for one or multiple sites

• Show transaction line items

• View video associated with each transaction by line item

Multi-Billion QSR with Over 10,000 locations

Customer Challenge:Implement an advanced video surveillance solution that could be consistently implemented while reducing shrink and boosting profits for franchisees

The Solution:Video & POS investigation service & process to search for suspicious transactions and report on incidents to employees.

The Result: Reduced shrink by identifying and rectifying fraudulent employee behavior –and improving training/operations - amounts to ~$45K per store

“We estimate our savings to be ~4% of net sales”

“We’re saving hours a day, and the frustration factor is gone”

Customer Challenge:Gain faster, more robust LP capabilities and limit high dollar losses with higher quality video evidence

The Solution:A centralized video management solution with advanced exception reporting tools to conduct video searches with transaction integration

The Result: Investigative work that previously took an hour now takes less than 2 minutes – and transaction data and visual evidence can be easily exported together

About Tommy Bahama

Island-inspired clothing and home furnishing retailer with 160 stores worldwide.


VIDEO


Organization

TRANSACTION DATA


BUSINESS ANALYTICS


Marketing

Video Has Been Out of the Big Data Revolution…

Source: eMarketer 2014

MEASURE

Video Analytics Can Create Actionable Business Intelligence Data

CONFIGURE REPORTCOLLECT

Occupancy and

Conversion Rates

People Counting

and Transactions

Speed of

Service

QueueLength

Monitoring

CustomerInterest

DwellTime

Internal Theft

Customer Not Present

1,200 Location Loan Check Cashing Company

Customer Challenge:High loan losses and staff turnover driving down profitability – and never recovered

The Solution:A centralized video management solution integrated with POS transactions and video analytics to determine suspect transactions and provide operational metrics

The Result: Improved profit through decreased fraudulent loans by employees & faster time to investigate.

Customer Challenge:Needed to affordably upgrade the company’s security system

The Solution:“Instead of installing three cameras to cover one of our showrooms, we could install one 360-degree IP camera and get equal or better coverage,” said Corporate Security Manager

The Result: They deployed the March Networks MegaPX Indoor Analytics Dome camera, which works with March Networks Searchlight software to provide performance data using people counting and dwell time analytics. In addition to improved security video and analytic insight, the system is also used for operational oversight. For example, during last winter’s big snowstorms, they were able to access video to ensure that there was no damage from the storms.

Global Climate Control Solutions

$$$$

$$$

$

Leveraging Budgets Cross-Functionally Maximizes Potential

$$

Marketing

Customer Service

IT / Cyber Security

Ops / Training

LP / Security

Required documentation

Metrics and KPIs defined

Enterprise Plan Solution design and

data hosting

POS data collection

Hosting location developed

Data Install package for integration

Site surveys

Site install testing begins

Equipment install and configuration completed at pilot

sites

Custom reports developed in Searchlight

Hardware and applications functionality

verified

Four-week Proof of Concept

Audits, training and feedback

Best practices developed to drive

results in customer

environment

Refinements

ROI documented

Findings presented

Scope of rollout determined

Contract and rollout finalized

Rollout and training

Proof of Concept Process to Demonstrate Impact

Planning Weeks 1-3

Integration Weeks 4-6

Deployment Weeks 6-7

Evaluation Weeks 8-11

Declaration Week 12

3:00 – 3:45 PM Breakout Session

KONICA MINOLTABreakout Room: Guest Locker Room “What is your Print Transformation Strategy?”Emil Enstrom, Vice President of Enterprise Accounts

BARRACUDABreakout Room: Delta 360 Club“Protecting Data Everywhere”Rod Mathews, Senior Vice President and General Manager

Marco Breakout Room: Main Field“Uncovering the Cloud: Is it Right for You?”Steve Knutson, Chief Technology Officer and Vice President of Service

MITEL Breakout Room: Interview Room“Deliver a Flexible, Engaging Customer Contact Center Experience”Brian Spencer, General Manager – Contact Center