sécurité et traçabilité des marchandises

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A.Hamid KHINIBILLA Morocco, January 24th,2008 Sécurité et Traçabilité des Marchandises

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Sécurité et Traçabilité des Marchandises. A.Hamid KHINIBILLA Morocco, January 24th,2008. Shipment Security. Objectives. List the guidelines to securely pick up and deliver shipments and to be able to identify potential security risks - PowerPoint PPT Presentation

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Page 1: Sécurité et Traçabilité des Marchandises

A.Hamid KHINIBILLAMorocco, January 24th,2008

Sécurité et Traçabilité des Marchandises

Page 2: Sécurité et Traçabilité des Marchandises

Shipment Security

Page 3: Sécurité et Traçabilité des Marchandises

3Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008 Page

List the guidelines to securely pick up and deliver shipments and to be able to identify potential security risks

Explain to customers the need for adequate packaging of their shipments and identify appropriate packaging

List procedures for handling high value shipments

List the steps that can be taken to make theft or pilferage difficult

Objectives

Page 4: Sécurité et Traçabilité des Marchandises

4Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008 Page

Thieves will target a shipment / a route if the following factors existing: The contents is Attractive Shipments are Visible & they are Easily Identifiable There is an Access to shipments Low probability to get caught High chances of Success

Shipment Security Principles – How do thieves think?

Page 5: Sécurité et Traçabilité des Marchandises

5Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008 Page

Do Not Leave Shipments Unattended Lock Doors Secure Areas Numbered Seals Seal Containers (ULD's) Adequate Packaging

Page 6: Sécurité et Traçabilité des Marchandises

6Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008 Page

Pick-Up

Should be done by courier known by shipper

Any deviation of that should be reported to shipper

Prescheduled for working days only

Try to avoid day before weekend and holiday to avoid having high value shipments

on-hold during weekends and holidays

Page 7: Sécurité et Traçabilité des Marchandises

7Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008 Page

Loading at Shipper

All shipments to be accounted for

Total number of pieces matched with loading manifest

Not match – driver not allowed to leave premises before discrepancy

has been solved

Shipments not 100% (damages, wrongly prepared etc) not to be

accepted

Page 8: Sécurité et Traçabilité des Marchandises

8Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008 Page

At DHL Origin Site

All OB shipments unloaded at origin site are to be accounted for and checked against

loading manifest

Shipment preparation to be checked again

Shipments to be under constant monitoring (CCTV and/or physically by security guard

or dedicated DHL staff)

Stored in secure cage/area if not moved within two hours

Page 9: Sécurité et Traçabilité des Marchandises

9Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008 Page

Departing from DHL Origin Site

Shipments to be accounted for when loading into truck for gateway/hub

Checked against loading manifest

Status check on all pieces (signs of pilferage etc)

Driver to be instructed to go straight to gateway/hub

Page 10: Sécurité et Traçabilité des Marchandises

10Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008 Page

Departing from GTW/HUB

Shipments to be accounted for when loaded into aircraft/container

All pieces to be checked against loading manifest

Status check to be conducted before loading

Origin to ensure that pre-alert has been fully implemented

Page 11: Sécurité et Traçabilité des Marchandises

11Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008 Page

Arriving Destination GTW/HUB

Immediately upon arriving shipments are to be accounted for

Shipments/pieces to be checked against loading manifest

Check status of shipments for discrepancies, signs of pilferage etc

Page 12: Sécurité et Traçabilité des Marchandises

12Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008 Page

Miscellaneous

Dedicated staff to conduct shipment control and status check All checks and controls to be done under supervision Provide a list stating the staff present during the control and check of

shipments At each check-point there should be a shipment status control for signs

of pilferage, damaged goods etc Discrepancies, signs of pilferage, damaged goods etc should be

documented either with digital pictures or video recording All incidents to be escalated immediately to security with copy to origin

(this includes discrepancies in shipment status, signs of pilferage,

damaged goods etc) All security related incidents to be reported into SID

Security investigation to be initiated

Page 13: Sécurité et Traçabilité des Marchandises

Shipment Inspection

Page 14: Sécurité et Traçabilité des Marchandises

14Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008 Page

Objectives

Explain to a customer why inspection of shipments that DHL

accepts for carriage is essential for express transport Explain what we are looking for, which shipments need inspection

and how the policies apply to known and unknown customers List what DHL can/cannot accept for carriage and why List all follow-up actions if a suspicious item is found State how to effectively calm down a customer who becomes

“difficult” during a routine shipment inspection

Page 15: Sécurité et Traçabilité des Marchandises

15Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008 Page

Scene after bomb explosion

Necessity of Shipment Inspection

Page 16: Sécurité et Traçabilité des Marchandises

16Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008 Page

Necessity of Shipment 100% Inspection either for known or unknown Shippers

DHL’s responsibilityCommitment to Government and Airline AuthoritiesDeterrent

Objective Security InspectionCheck for any illegal substancesCheck for contraband and dutiable material is not included in non-

dutiable shipmentsCheck for dangerous goods or any material hazardous to aircraft

Hand search

Page 17: Sécurité et Traçabilité des Marchandises

17Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008 Page

Profiling the Shipment Suspicious signs Weight and contents Packaging and wrapping

Profiling the Shipper Suspicious behavior Method of Delivery Miscellaneous

Profiling the Shipper and Messenger

– Deliveries by Messengers

Shipment Profiling

Page 18: Sécurité et Traçabilité des Marchandises

18Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008 Page

Governmental Authorities Import/Export Restrictions Value Restrictions Classifications

DHL Commodity Restrictions Weight and Size Restrictions

Airline Dangerous Goods

Acceptable Commodities Regulations

Page 19: Sécurité et Traçabilité des Marchandises

19Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008 Page

Prohibited Commodities

Unacceptable to Transport Antiques Animals Arms and Ammunition Firearms, Weaponry and Parts

Thereof Bullion Currency Jewelry Precious Metals and Stones Drugs Hazardous Goods Ivory Pornography Any Local Restrictions

Page 20: Sécurité et Traçabilité des Marchandises

20Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008 Page

Shipment Inspections at Pick Up or Front Counter Location

Who ? Front Counter Couriers

How ? Signs & Airway Bill

Notifications In Front of Customer Explain Why Use Cutter Open at sides and remove

tape Compare Airway Bill and

Contents

Follow-Up Reseal Affix Inspection Sticker Remove to Secured Area

Page 21: Sécurité et Traçabilité des Marchandises

21Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008 Page

Secure Area

Page 22: Sécurité et Traçabilité des Marchandises

22Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008 Page

Shipment Inspections on Regular Customers

Who? How? Follow-Up

Page 23: Sécurité et Traçabilité des Marchandises

Aviation Security

Page 24: Sécurité et Traçabilité des Marchandises

24Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008 Page

Know how access to airport is controlled and which areas are more

restricted than others.

Understand all issues related to aircraft security protection.

Clarify the shipment aviation security supply chain

Understand the different modes of controlling air cargo

Define the criteria for a known customer/account consignor

Treat transshipment cargo in terms of aviation security

Objectives

Page 25: Sécurité et Traçabilité des Marchandises

25Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008 Page

Landside/Airside

Security Restricted Area/Critical Part

Access control

Airport identification badge

Vehicles

Screening/controlling of staff

Prohibited Articles

Aviation Security – Definitions

Airport Security

Page 26: Sécurité et Traçabilité des Marchandises

26Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008 Page

Aircraft in service/ not in service

Aircraft security search/ check

Protection of Aircraft – access control

Sealing of Aircraft

Aircraft Security

Aviation Security – Definitions

Page 27: Sécurité et Traçabilité des Marchandises

27Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008 Page

Cargo, courier or express parcels shall only be carried by air where

the following security controls have been applied:

The processing and handling shall be performed by properly

recruited and trained staffThe cargo shall be searched by hand, screened by x-ray equipment

or by simulation chamber.

Security controls

Aviation Security – Cargo Security

Page 28: Sécurité et Traçabilité des Marchandises

GAS Application

Page 29: Sécurité et Traçabilité des Marchandises

29Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008 Page

What is GAS?

IAS3.1ACA3.1

ELCS CIA

DCC

GAS consists of 5 applications:

Clear in the Air - CIA

Data Cleansing and Classification - DCC

Ema Local Clearance System - ELCS

Air Cargo Automation – ACA 3.1

Import Accounting System – IAS 3.1

Regional Gateway Process

Regional Gateway Process

Manifesting System – MS, a replacement for FDM will also soon be available and part of GAS

Page 30: Sécurité et Traçabilité des Marchandises

30Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008 Page

Customs alerts & WPX alerts

Customs alerts & WPX alerts where does GAS support the regional

clearance process?...

…each stage of the regional clearance process is covered by GAS

How will it work?

Page 31: Sécurité et Traçabilité des Marchandises

31Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008 Page

What is DCC?Data Cleansing and Classification Engine is a web based clearance application which :

supports the Global Clearance Process

handles Customs and EWPX/WPX alerts

deploys quickly & easily

Is web based, centralized & scalable

automates processes with minimal intervention

Page 32: Sécurité et Traçabilité des Marchandises

32Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008 Page

What is DCC?

DCC ELCS Customs

Airway Bill,

invoice image

NetworkWPX, EWPX, Custom’s

alert

GREF/CRD

Reference data

Cleaned WPX alert,

Customs alert

Customs

Response

Submit

Declaration

FDM/MS

DCC 1.2

DOX InformationACA

Update status

IASDuty billing info

CIA

Page 33: Sécurité et Traçabilité des Marchandises

33Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008 Page

What is DCC?

The current version of DCC offers:

Import Data Cleansing & Classification processes

Output interfaces to clearance systems

Translations (inc double-byte characters)

Daily Reporting

Limited Customer Instructions

Identification of piece count variances between

existing records and incoming WPX pre-alert

Automatic uploading of shipment information

without user intervention

Page 34: Sécurité et Traçabilité des Marchandises

34Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008 Page

What is ACA?

The latest version of ACA offers….

WPX alert handling

Shipment updates and status setting

Piece enablement

GTW and bond inventory control

Multiple bond location setting

Accurate checkpoint generation

Direct interface with IAS

Extensive gateway, bond and management reporting

A proven application, ACA is used widely in Asia