section 4.1 employability skills

Glencoe Culinary Essentials Chapter 4 Becoming a Culinary Professional

Chapter 4 Becoming a Culinary Professional

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• To be employed in the foodservice industry, you must draw on skills that help you find and keep a job.

Section 4.1 Employability Skills



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• Math Skills• Most foodservice workers will need to know

how to make change.

Sharpen Your Basic Skills

make changeTo count back the correct amount of change to a customer from the money he or she has paid for a check.



3

• Listening and Speaking Skills • Practice active listening during

conversations and when on the phone.


The skill of paying attention and interacting with the speaker.

active listening



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• Reading Skills • Read ingredient

labels, equipment manuals, menus.

• Writing Skills • Communicate with

co-workers and customers.




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• Developing a good work ethic leads to success in your career.

Work Ethic

work ethicA personal commitment to doing your very best as part of the team.



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• Qualities that make a good work ethic:• responsibility• flexibility

Work Ethic

responsibilityYour ability to be aware of what a particular situation demands of you.

flexibilityThe ability to adapt willingly to changing circumstances.



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• Qualities that make a good work ethic: • honesty• reliability

Work Ethic

honestyWhen you are truthful and loyal in your words and actions.

reliableWhen other people can count on you to do what you say you will do.



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• Qualities that make a good work ethic:• teamwork• commitment to quality, and excellence

Work Ethic

teamworkLearning to effectively communicate, resolve conflicts, and develop negotiation skills.

commitmentThe dedication that you show to doing something.



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• Employers expect leadership skills in their employees.

Leadership Skills

leadershipThe ability to motivate others to cooperate in doing a common task.



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• Leadership Organizations • Family, Career and Community

Leaders of America (FCCLA) • SkillsUSA

Leadership Skills



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• Key resources: • time• energy• money• things• people

Leadership Skills

resourceThe raw material with which you do your work.

How do you effectively use key resources in your daily life?



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• Learn how to seek and apply for a job in the foodservice industry.

Section 4.2 Seeking Employment



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• Find job openings through: • newspaper ads, networking, Internet and

telephone leads

Find Foodservice Employment

networkingMaking use of all of your personal connections to reach your career goals.



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• Find job openings through: • professional organizations,

trade publications, employment agencies


trade publicationA magazine or newsletter produced by and for members of the foodservice industry.

employment agencyA business that put employers in touch with potential employees.



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• You will need a résumé and will be asked to fill out a job application when you apply for a job.


résuméA summary of your career objectives, work experience, job qualifications, education, and training.

job applicationA form that employers use to collect personal information and previous work experience from job applicants.



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• Prepare a job portfolio:• résumé, letter of application, letter of

reference, list of references, health record, and a copy of your Social Security card


job portfolioA collection of papers and samples that can be given to a potential employer.



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• During the Interview:

• wear appropriate clothing • be prompt and courteous• shake hands, make eye contact, speak

clearly, use good manners

The Interview Process



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• After the Interview:• send a thank-you letter• follow up• review the session

• If You are Offered the Job: • accept the offer, ask for time to consider, or

turn down the job offer

The Interview Process



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• Employees have certain guaranteed rights. • Employees also have responsibilities to

their employer. • If you work well, you may gain opportunities

for advancement.

Section 4.3 On the Job



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• Employee Responsibilities• be on time, use work time responsibly,

follow the rules, work safely

Rights and Responsibilities



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• Job advancement: • more responsibilities• move to another job• begin your own

business

• Two qualities to help you advance are initiative and the desire to learn.


initiativeThe energy required to begin new tasks and see them through.



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• Employer Responsibilities • pay you no less than minimum wage • supply what you need to do the job• eliminate discrimination


minimum wageThe lowest hourly amount a worker can earn.

discriminationUnfair treatment based on age, gender, race, ethnicity, religion, physical appearance, disability, or other factors.



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• Employer Responsibilities • provide safe working conditions • provide financial help through

workers’ compensation


workers’ compensationInsurance that pays medical expenses and lost wages if you are injured on the job.



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• Employees and employers must display ethical behavior on the job.


ethicsYour internal guidelines to distinguish right from wrong.

How can you show ethical behavior at school and at home?



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• When you accept a job, you trade your skills and efforts for wages and benefits.

• Benefits may include insurance, paid vacations, and savings plans.

Wages and Benefits

benefitsServices or payments provided by an employer in addition to wages.



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• Your pay is subject to deductions for taxes, insurance, and other fees.

• Some workers earn tips, which need to be reported as earned money.

Wages and Benefits

tipA small bonus payment from a customer as a reward for excellent service.

deductionThe money withheld from your gross pay for taxes, insurance, and other fees.

section 4.1 employability skills

Documents

culinary professional

good work ethic

reading skills

negotiation skills

key resources

flexibilitythe ability

basic skillsthe skill

basic skillsmake changeto