secrets of million dollar property investors
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SECRETS OF MILL ION- D O L L A R -
PROPERTY INVESTORSA S S E T A G E N T S , A U S T R A L I A
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Landlord Report Reveals...
“SMART INSIDER SECRETS THAT HELP KEEP
MONEY IN YOUR POCKET WHILE PROTECTING
YOUR MOST PRECIOUS ASSET!”
www.assetagents.com.au
Congratulations on requesting your
FREE “Property Investors Report:
How To Protect Your Most Precious
Asset While Growing It In This Current
Unpredictable Economy”.
This resource is going to be invaluable
to your success over the next 12
months, as it will leave you with advice
that will last a lifetime.
Its contents have been pulled from
years of solid industry experience. And
its sole purpose is to help you make,
and keep, as much money as you can
from your property investments.
This handbook has been broken down into 3 main sections...
Section 1: Protecting your precious investment - here you will discover
5 ways to minimize the risk of your
investment.
Section 2: Growing your investment - this section is all about easy, effective
and simple things that you must know
to grow your investment.
Section 3: Hot Questions - In this last
section I’ll cover the most commonly
asked questions I get from property
investors.
As you can see, there is a goldmine of
information here. If at any time while
reading this handbook you have any
questions, simply send me an email to
I’ll be happy to help out.
To your investment success, Byron Miller
PS: Now, just to make things very
clear. I am not a lawyer. And I am not
allowed to give legal advice. All that I
am sharing on the pages that follow is
my understanding of the law. Before
you make any decisions, please seek
professional legal advice.
DEAR FELLOW PROPERTY INVESTOR,
I want to start with saying congratulations!
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You spent months researching the
right area to invest in. Spent weeks
searching for the right property. And
you have invested tens of thousands,
if not hundreds of thousands of your
hard earned money into the deal.
So the last thing you want is to get the
stomach sinking phone call that your
property has been trashed, and that
insurance won’t cover it...
And that is exactly what this first section
of the Property Investors Handbook is
all about. Protecting your investment.
In this section you will learn about 5
key ways to safeguard your property.
These are...
• Understanding basic rental law
• The importance of correct insurance
• Why keeping zero vacancy’s is vital
• How regular inspections will save you thousands
So turn to the next page, and let’s get
straight into it.
UNDERSTANDING BASIC RENTAL LAW
It doesn’t matter if you are a brand
new property investor or if you have
been investing for years. It is essential
that you understand the basics of the
rental law.
So here is a quick overview of the law.
Both your rights as a landlord and also
the tenants’ rights.
The tenants have certain rights and
responsibilities during a tenancy
agreement which include:
• Paying rent on time
• Keeping the property clean, tidy and undamaged
• Keeping to the terms of your tenancy agreement
• Respecting your neighbours right to peace and quiet
While these might seem quite simple
it is essential that they be met at all
times.
If a tenant falls behind in their rent or
if they damage your property it can
cause a major
upset to the long-term value of your
investment.
Now your turn. Below are your rights
and obligations as a landlord:
• You must respect tenants privacy - If you need to enter the property for any reason, make sure you follow the correct procedure and lodge the right paper work. If you’re
Section 1:
PROTECTING YOUR INVESTMENT
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not sure what this entails, ask your property manager.
• Carry out repairs and maintenance - It is your responsibility to keep the property well maintained.
• Meet all health and safety laws - This is essential. Whether it is rusty nails sticking up from the floorboard. Or possibly faulty wiring. It is your responsibility to make the property safe.
• Lodge the bond with the RTA - This helps with any disputes that may occur, and it is a legal requirement.
If you have any more in-depth
questions about the rental law, then
simply give us a call on 07 5315
5411 and we will happily clarify any
concerns you may have.
THE IMPORTANCE OF CORRECT INSURANCE
Owning your own investment property
can be as nerve racking as it is
rewarding. What if the tenants damage
your property? What if they pay rent
late? What if you can’t get tenants for
months on end?
Well that is why Landlord insurance is
so important.
There are many insurance products
out there that have been specifically
designed to protect you. They protect
you from risks caused by having
tenants in your property, which
mightn’t be covered by your ordinary
building insurance.
The best policies will eliminate almost
all of your risk as a landlord, and they
will ensure you sleep easy at night.
Here are some pointers to help you
choose a good policy. Look for the
ones that can protect against:
• Accidental damage to your building and contents caused by tenants
• Malicious damage to your building and contents caused by tenants
• Theft of building and contents items by your tenant
• Damage to contents from events including flood, storm and water damage.
• Damage caused by pets
Plus, you also want to have a look over
how they protect you in the case of lost
rent. Make sure your policy covers...
• Absconding tenants
• Evicted tenants
• Property becoming untenantable due to an insured event
• Prevention of access
• Hardship
• Re-letting expenses that exceed the tenant’s bond.
Lastly, make sure that you have
building, home and contents insurance
as well.
This will protect you against major
structural issues such as fire or flood
damage. If you pay body corporate
fees, then this is usually included.
WHY KEEPING ZERO VACANCIES IS VITAL
For the long-term success of your
investment property, it is vital that
your vacancies are kept as low as
possible. And ideally that you don’t
have vacancies.
There are 2 main reasons for this.
The first and most obvious reason is
lost rental income. For every week
that your property stay’s un-rented, it
is a large chunk of your yearly income
lost.
The second reason is to ensure you
get quality tenants.
When your property is vacant for
extended periods of time it is quite
tempting to compromise on the quality
of your tenants. It gets very tempting
to just “Get someone to pay the rent”
in order to cover your costs, but the
long term effects can be huge.
By being on the back foot, and
accepting someone whose not your
ideal tenant you can end up with all
sorts of problems.
From late rent payments right through
to damage to the property. Choosing
the wrong tenants can be very costly.
Our property manager have been
trained on how to keep your
vacancies as low as possible. Through
a combination of early advertising
and well-built systems, using an Asset
Agents property manager can save
you countless headaches and dollars.
To find out more, simply call us on
07 5315 5411.
HOW REGULAR INSPECTIONS WILL SAVE YOU THOUSANDS.
It is quite common for a property
manager to only inspect your property
once or twice a year. To most, it’s just
“Busy work”.They don’t get paid extra
for doing it, so most simply won’t.
But the thing is. If you let your property
go for 6-12 months without inspecting
it you might be in for a few nasty
surprises.
In fact, there are 3 reasons why
you need to inspect your property
regularly.
1. To keep the tenants on their toes - Most people keep a property
just clean enough to live in. But very
few will go over and above to ensure
that it is clean enough to prevent
premature aging. By doing regular
inspections your tenants will get in the
habit of doing the extra cleaning jobs
that will keep your property in good
condition for years to come.
2. Detect and damage before it gets bad - Has the tenant put a small
hole in the wall? Or perhaps they
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have stained the carpet? If you catch
these while they are small damages
they are a lot easier to get fixed
rather than having to get the carpet
replaced.
3. You can keep an eye on aintenance - Over time there will be things that will simply wear out that you will need to replace. It could be leaky tap seals, loose doorknobs or fading paint. By inspecting regularly you can get these odd jobs done before they pile up.
We recommend that you get your
property inspected every 3 months.
This will give the tenant enough time
to feel like you aren’t intruding. And
it will be regularly enough for you to
keep an eye on your investment.
All of our property managers keep to a
strict inspection routine which ensures
that your property stays in good repair.
To find out more simply give us a call n
07 5315 5411.
When you first got into property
investment the goal was to make
money right?
Well did you know that there are many
small things that you can do in regards
to how you manage your property that
can help boost your results quickly?
In this section of your handbook,
we are going to explore what these
options are. As well as how you can
get them under way quickly. So let’s
get straight into it.
WHY YOU NEED A QUANTITY SURVEYOR:
Is part of your investing strategy to
claim property expenses against your
tax? If so, then what you’re about to
discover will excite you.
If you have not yet had your property
surveyed you would be missing out
on a substantial tax deduction on the
depreciation.
You see, the job of a quantity surveyor
is to go through your investment
property, and create a depreciation
schedule.
This is essentially a list of every item
in the house that will lose value over
time.
For example, each year you can
claim a percentage of the value of
all of the light switches, fans, aircon,
carpets, ovens etc as deprecation. If
you’re not too familiar, depreciation is
a “Noncash” expense. Which means
that it really only exists in your books,
it’s not money out of your pocket each
year.
Plus the cost to have a property
quantity surveyed will vary however it
is a tax deduction too. And whatever
the charge for the survey, you will
probably get that back plus more on
the first years tax deductions.
THE BENEFITS OF THE RIGHT ACCOUNTANT:
Many investors will get the same
accountant who does their income
tax to also look after their property. It’s
easy. You don’t need to find anyone
new. And besides, they do a good job
right? Wrong.
Not all accountants are equal. And
not every accountant specialises in
property. It’s actually surprising how
much money a property accountant
can save you on additional tax
deductions. Their knowledge on the
correct structure and what deductions
you should claim will easily cover their
expense.
Section 2:
GROWING YOUR INVESTMENT
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If you’re not sure which accountant
is suited to investment property, then
simply give us a call and we will put
you in touch with one in your local
area.
USING INTEREST RATES TO BOOST YOUR INCOME
Interest payments are the single
biggest expense you have as a
property investor. So it makes sense
to get them as low as possible.
Let me ask you a question. When was
the last time you called your bank and
asked for a decrease in the interest
rate you are paying? Even the smallest
decrease could save you hundreds of
dollars a year.
But in order to get the best deal, it
might be worth shopping around.
The loan market is always changing,
and you might be surprised how much
of a better deal you can get if you look
around.
The easiest way to do this is to get in
touch with a local mortgage broker.
They will do all the research and
shopping around for you. And the best
part, you don’t pay them a cent.
Another option is locking in a fixed
rate for 3 to 5 years. Today interest
rates are at an all time low, and it’s very
possible that they might start going up
again in the near future. So there has
never been a better time to lock in a
fixed rate.
Currently fixed rate are:
3 year fixed- 5.09%
5 year fixed - 5.69%
And if you even want to lock in a great
rate for 10 years, there are companies
that are doing this for only 6.69%!
HOW TO ADD AN EXTRA $780 A YEAR TO YOUR POCKET
EACH YEAR.
How often does your property
manager increase the weekly rent
on your property? Ideally they need
to be doing it every time the lease is
renewed.
Rent is constantly rising around the
country, so it is only fair that you take
your share of these increases.
How much to increase your rent by will
depend on the demand in your area
as well as other considerations such
as the condition of the property.
It is much smarter for you to increase
your rent by $10-$15 dollars each new
lease, rather than wait a few years and
get an $80 hike. Plus, by increasing
your rent by just $15 a week you will
get an easy extra $780 in your pocket.
To find out if the market in your local
area is strong enough to handle
frequent rent increases, simply give
me a call on 07 5315 5411.
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RULES OF GARDEN MAINTENANCE
The first impression that your property
has is one of the most important
factors determining its value. So it is
essential that you fully understand
garden maintenance.
Now by law your tenants are
responsible for maintaining your
gardens. But if they are also paying
for water, it’s very unlikely that they will
water it and give it the attention that it
needs.
A scruffy, dry, un-maintained garden
will dramatically affect the appeal of
your property. And as a result it will
devalue and also affect your potential
rent.
Have a chat with your property
manager about what you expect and
what is realistic.
HERE ARE SOME HANDY HINTS TO HELP WITH YOUR
GARDEN MAINTENANCE:
• Supply basic tools - Most tenants won’t have a lawn mower, garden hose, or sprinklers. So invest a few hundred at Bunning’s to make sure they are equipped.
• Invest in an annual make over - It is smart to invest in a gardener once a year to go through and trim plants and re-mulch. This will give your gardens the best chance they have.
• If you have got large gardens - Consider having a regular gardener come and take care of them. You can even include this in the rent.
HOW MAINTAINING YOUR PROPERTY CAN BE WORTH
THOUSANDS TO YOU.
The quickest way to devalue your
property is to let it get in bad repair.
By simply missing a few small repair
jobs every few months, you will soon
end up with a bill of thousands. So it
certainly pays to stay on top of things.
Plus, if your tenants see that you are
happy to leave damage sit for months
on end, they will assume that you
don’t care much. And as a result, they
too will take less care of your property.
So when things break, get them fixed
straight away.
The tenants will expect it, and it will
encourage them to stay longer if you
look after the property.
And by doing small regular repairs you
will also be able to keep an eye on the
condition of the carpets, and when it
will need a new lick of paint.
HOW TO CHOOSE THE RIGHT TENANTS.
Choosing the right tenants is one of
the toughest jobs as a landlord. But it
is essential that you get it right.
The right tenants will look after your
property like it is their own. And the
wrong ones can ruin it, wearing things
much sooner than they should.
Although your property manager will
handle most of the tenant screening,
here is a short list of things to look for...
• Can they pay the rent? - Ask for copies of their pay stubs and call the employer directly to confirm their employment
• Run a credit check - See if they have a history of paying bills on time.
• Perform a rental background check - Use a reputable service such as TICA.com.au to find out if they have been blacklisted as a “Bad Tenant”
• Check out their rental history - Talk to at least 2 previous landlords. This will help you discover if they were problem tenants. If you just talk to their current landlord, they might hide the truth to get them off their hands.
• Do they have a consistent lifestyle? - You want tenants who will stay in one place, and one job for a long time. If they swap things up frequently, this might be bad news.
• Look for a maximum of two people per bedroom - Overcrowding your property can lead to increased wear and tear.
By following these few tips, and by
communicating with your property
manager you will dramatically increase
your chances of finding good, reliable
and trustworthy tenants.
WHY YEARLY VALUATIONS WILL FAST TRACK
YOUR SUCCESS.
When was the last time you got your
property re-valued? If it was more than
12 months ago, then you should get it
done soon here’s why...
By knowing what your property is
worth, and by tracking its increases in
value, you can more accurately plan
for your future. You can see when you
have new equity available which you
could use to buy another investment
property.
By rolling your equity into new
properties, you will create a snowball
effect. And in only a few years you
could turn your single property, into a
powerful portfolio.
Also ask your manager to supply you
with a Comparative Market Analysis
once a month. This will let you see
what other property’s similar to yours
are actually selling for at any point in
time.
HOW SMALL IMPROVEMENTS CAN BOOST
YOUR RETURN.
Every little improvement that you
make on your property can add up to
a nice boost in your return.
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Small things like adding an air
conditioner can be affordable and
they will attract a better quality tenant.
In fact, you can even contact your
existing tenants and see if they will pay
an extra $10-20 a week if you install air
con. This can cover up to 40% of the
cost within the first year.
Even adding ceiling fans can help.
Extra bedrooms are like gold if you
can add them. And everyone loves an
additional carport.
All of these small improvements will
increase your rent as well as the
value of your property. Just make sure
whatever you get done gets added to
your quantity survey so you can claim
the right deductions.
If you want further advice on what
improvements are best suited to
your home, then give us a call on
07 5315 5411.
In this section you will find the
questions that we get asked the most
from property investors. So have a
read through, you might be surprised
how much you learn.
Q: What are the rules around pets?
A: A tenant may only keep pets n the
premises if the tenancy agreement
states that pets are allowed.
• It may also state the number and type of pets that may be kept and whether the pet can be kept inside or outside the house.
• You should think about whether the property has enough room, fencing etc for a pet and whether the pet could cause damage to the property e.g. screens or lawn damage.
• Flea spraying is required if pets are allowed. This should be stated on the tenancy agreement.
• A separate pet bond cannot be charged.
Q: Can i charge tenants for water?
A: You are allowed to pass on the full
water consumption charges (including
bulk water charges) to the tenants
provided all the minimum criteria have been met. Lessors can pass on full charges to tenants of:
• The rental premises are individually metered (or water is delivered by vehicle), and
• The rental premises are water efficient, and
• The tenancy agreement states that the tenant must pay for water consumption.
For more information, contact your
property manager.
Q: What happens if my tenant pays rent late?
A: It should be your property manager’s
policy to check rental arrears on a
daily basis. In accordance with the
Residential Tenancies & Rooming
Accommodation Act 2008, all tenants
over 3 days in arrears, should be
issued with a reminder letter.
This notice allows 7 days for payment
and you should be notified in writing
that this has occurred. Should the
tenant fail to rectify the outstanding
money, court proceedings should
then commence with your approval.
Q: Once my tenant has paid, how quickly can i receive the funds?
A: It’s common for most property
managers to pay you monthly either
on the 15th or 30th.
Section 3:
HOT QUESTIONS:
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Q: How long will it take to find a tenant for my property?
A: This really depends on the
property manager. What you do need
to do is start to market for a tenant before you need one. Once someone suitable is found it’s not practical for him or her to move in that very day.
Q: What if i want to sell my property?
A: You may list your property for sale at any time, keeping in mind a fixed term lease is ongoing with the property. Should you require any assistance or would like to have a current market appraisal carried out please contact your property manager.
Q: Will the GST component of tax deductible expenses be allowed as a deduction?
A: Owners should seek qualified advice. Generally, however, the entire cost (including GST) will be allowed as a deduction for income tax purposes where you are not entitled to claim input tax credits.
Q: Do i have to insure the property or does the tenant do that?
A: As the owner, you are required to insure the building, contents (fixtures & fittings) and public liability. If the property is a Strata unit, the building insurance may be covered by the Body Corporate however, you should have contents insurance for the carpets, blinds, curtains, light fittings and any appliances inside the unit. Tenants are responsible for their own personal belongings but not for the landlord’s.
Q: Who is responsible for maintenance?
A: Under the Residential Tenancies & Rooming Accommodation Act 2008, the owner is responsible to ensure that the property is in a good and habitable condition and to keep all appliances
in good working order (e.g. hot water systems, stoves, air-conditioners etc) The tenant is responsible to maintain the property as it was at the commencement of this agreement and in accordance with the property condition report (fair wear and tear excepted).
FINAL WORD.
I hope that you have found this Handbook useful.
If for any reason you have any questions about anything property investing related,
please feel free to give one of our helpful Property Managers a call.
They have all got stacks of industry experience, so they can help you out.
Lastly. Thank for you the opportunity to help be a part of your property investing
success. I look forward to hearing from you soon,
All the best, Byron Miller
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Performance Minimum Standard
Answer emails By end of business day or if received late in day, at the beginning of the next day
Answer return phone calls By end of business day or if received late in day, at the beginning of the next day
Processing Applications for Tenancy Within 48 hours
Tenant Selection Personal interview with applicants to ensure suitability
Handling non urgent maintenance requests By end of business day or at beginning of next day
Handling emergency maintenance Immediately or within 1 hour (depending on priority). Client to be contacted immediately verbally or written
Bond Inspection after keys handed in Within 48 business hours
Refund of Rental Bond 3 business days unless there are outstanding issues to be resolved with the Tenant
Written rental appraisals Completed within 24 hours of request
Routine Inspections Minimum 3 per annum including documented suggestions for capital growth and income improvement (one page Property Improvement Report)
Inspection Report sent to Client Within 48 hours of inspection
Maintenance from Routine inspection Contractors arranged within 48 hours of instructions received
Rent Disbursement into Client account Within 3 business days of period end date
Account Statement Availability Online within 24 hours of Rent Disbursement
Annual Portfolio Review Within 10 business days of settlement anniversary date
If you you’re not convinced that we provided a superior level of service in the first 6 months we will return our service fees from that period back to you.
THE SECURITY OF A GUARANTEE
A management guarantee means that choosing your property manager involves no risk.
If the minimum performance standards outlined above are not being met by our property management team, you will receive one month free management service in the calendar month following the date of the written complaint. All complaints and disputes are to be in writing.
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November/2014. Based on data provided with the permission of the Dept. of Environment and Resource Management: (QVAS) November/2014. The Dept. of Environment and Resource Management makes no representations or warranties about accuracy, reliability, completeness or suitability of the data for any particular purpose and disclaims all responsibility and all liability (including without limitation, liability in negligence) for all expenses, losses, damages (including indirect or consequential damage) and costs which might be incurred as a result of the data being inaccurate or incomplete in any way and for any reason.
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