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TRANSCRIPT
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The ART of DECEPTION Q-Gc ,,,,-? TRAINING FOR A NEW GENERATION OF ONLINE COVERT OPERATIONS
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/1-1 0 C All,HUMAN SCIENCE OPERATIONS CELL • SECRETHSIHREL TO USA, FVEY
Online HUMINT
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Strategic Influence
Disruption and CNA
1 a
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SOCIOLOGY
HISTORY
ECONOMICS ti
• • -
•M.
•
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ANTHROPOLOGY
PSYCHOLOGY
POLITICAL SCIENCE BIOLOGY
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Ethnography
Ethnography
SOCIOLOGY
Compliance
Obedience
Culture Deception
ANTHROPOLOGY Magic
F
F
.7■
Influence
PSYCHOLOGY
Personality
Trust
Elicitation
ECONOMICS
p. 11-
Social Netwol'Kks F
Belief
HISTORY Religion •■■ ■M.
■•■
BIOLOGY
Neuroscience
Evolutionary Biology
Key Leader Engagement POLITICAL SCIENCE
Global Trends SECRETHSIHREL TO USA, FVEY
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SCIENCE
SKILLS
SIGINT
SYSTEMS
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Online HUMINT
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Strategic Influence
Disruption and CNA
1 a
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We want to build Cyber Magicians.
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()Mine Covert Action
Accreditation
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ACNO Key Skill Strand
SECRE
Online HUM INT
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Influence & Info Ops
Disruption & CNA
1114111■.-
Magic Techniques & Experiment
Individual Psychology Professionalism
Deception
Elegance
Group
Global
Performance
Media
Creativity
Intuition
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Psychology
BRANDING
MARKETING
Social Re net ration Theory.
Group Dvnamics
AGE NTI CITY
PATTERN I C rn
Decisions (Emotional
not rational) a
115-ersonality (OCEAN) -111-
Remote Assessment in Di ital Cues
Self who I am? Motives &
exploiting them )
PERSUASION
CONFORMI I (MEDIAN CE
Fef
Motives Roles
Influence/Casca
How to apply
ez these
PROPAGANDA
Interaction
across cultures
Hofstede Dimensions
Self Presentation f n Cyber context
Persuasive Tech
TAA hin Slicing Design,
,etention & Trust
.alternate pert ones
Reading from digital tells but going with performance to reduce my risk but satisfy
Tar!ersinsuisition
How to • o some o t is in real time so need to
understand what you are doin in this • s cholo
onstructing experience n mind of target which should be accepted so
the don't realise it
MO= Trust
L
Professionalism
Elegance
SOCIAL NETWORKS
Constructing News System
Financial Ecosystem of Media
Becoming / Targeting
0 USA, FVEY
Building Relationships
Mirroring /
Mimicry
CONFIRMATION BIAS
AN
PRIMING
DIFFUSION OF
INNOVATION Virtual Communities
Social Identity Theory
Social Proof / Herding etc
I ADVERTISING
Sell — own - Earn 1.
Reduci ng Group
Effect ore ness 1
BELIEF •
CONSPIRACY STORIES
6.
HINDSIGHT BIAS
.,1
Optimising Deception Channels
Process of Reflect la n to assess if wears doing op elarrt Iy
Magic Techniques & Experiment
Behaviour &
IL. I nfluence
Hofstede Dimensions
ACNO Key Skill Strands
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Online HUM INT
Disruption gt CNA
N44141■.-
Influence & Info Ops
Legitimisation of Violence
Financial Ecosystem of Media
How to • o some o t is in real time so need to
understand what you are doin in this • s cholo
Reading from digital tells but going with performance to reduce my risk but satisfy
TaNersin.uisition
ACNO Key Skill Strands
Online HUM INT
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Influence & Info Ops
Disruption & Comp Net Attack
Mental Health &
Psych op at by Decision Making — Rat la nale Choice
Crime & punishment
BELIEF
Individual 115-ersonality (OCEAN)
Remote Assessment in Di ital Cues
Self (who I am? Motives &
exploiting them )
PERSUASION
Decisions (Emotional
not rational
/1
Hofstede Dimensions
CONSPIRACY STORIES
Virtual Communities
Morality & Ethics Social Identity Theory
Cyber Cultures across
Organisations
AGENTI CITY Reducing
Group Effect lye ness
Social Proof / Herding etc F-
1
Becoming / Targeting
Magic Techniques & Experiment
Planning
STRATEGY
Psychology Campaign % Planning
[why we are doing what we arel
Persuasive Tech
HINDSIGHT BIAS
CONFIRMATION BIAS
Buildi ng Relationships
Mirroring /
Mimicry
PRIMING
[ Social Re net ration Theory.
Performance
How to
apply these
Trust
V Deception
10 PRINCIPLES
OF SCAMS
Influence -11
CONFORMI / (MEDIAN CE
Motives Roles
Influence/Casca
Interaction
across cultures
Hofstede Dimensions
AN
NARRATIVE Self Presentation in Cyber context
°Destructive Organisational
Psychology
PLANNED INTERVENTION
Elegance Optimising Deception
Channels
Process of Reflect la n to assess if wears doing op elarrt Iy
DIFFUSION OF
INNOVATION
Creativity
r alternate
pert ones
onstructing experience n mind of target which should be accepted so
the don't realise it
Intel Analysis
INSIDERS
rofessionalism
Behaviour
IL_Influence
SOCIAL EiL NETWORKS
Constructing News S stem
lithin Slicing Design, etention & Trust
Tools & Techniques (scientific methods) for assessing MoEs
PROPAGANDA
TAA
BRANDING
ADVERTISING Sell — c5wri -Earn
MARKETING
SE 0 USA ? FVEY
las Management
& Legend Building (decided riot to include in
training)
Scams
And
Deception 2 weeks) Influence
Human Aspects of
Cyber Operation s
(3 day)
Psychology And Cyber- psychology
Digital Tells
(1/2 day)
Social Enke/tering
For (NA
Disruption 1 hour)
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Human Science Learning Path
Core Online HUMINT
CNA arid Disruption
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Magicians, the military and intelligence
Jean Robert-Houdin
1856 mission on behalf of Napoleon III to help quell the Marabout-led uprising in Algeria.
Jasper Maskelyne
1 940s Camouflage work during the Second World War.
John Mulhollanu
1950s CIA work on the application of conjuring to `clandestine activities' .
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Dissimulation - Hide the real Masking Repackaging
Dazzling
Mimicking
Inventing
Decoying
Simulation Show the false
Attention 4.4..kb-ki.:#%b-k
Mlle! !VIM! Ir% Am.! Am.
OUE 1SUMICINTig Perception
Affect
2
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The psychological building blocks of deception
Ex ectanci es
Behaviour
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rever
Linkedln
News Media 3oon
c- IM IRC
Phone Voice Now
Personal Community of Interest Global
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Map of technologies to message delivery
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Attention Management
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Expectancies
• We look where we expect something interesting to happen
• We are biased to see/hear/feel/smell/taste what we strongly expect to see/hear/feel/smell/taste
ft
Control attention conspicuity Expectancies
LW.
nr-;Target ooks where you' look
••■ •1.-77.1=11
The big move covers the littr0 Eve
WS-
epetition reates xpectancies
aversack Rus The Piece of ad Luck)
behaviour from outcome
Channel behaviour
ask/Mimic liminate - Blend ecreate - Imitate
epackage/Inv
odify old cues reate new cues
reate ognitive tress
imulate the utcome
ime-shift perceived behaviour
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Gambits for Deception
Attention
Perception
Sensemaking
Affect
Behaviour
Attention drops I Repetition at the perceived reduces
yolmompoile iiii2Legameismiiiiend
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STRAND 2: Influence and Information Operations
Online Covert Action
Accredfratkon
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10 Principles for Influence
The Time Principle
The Deception Principle
The Dishonesty Principle
The Need and
Greed Principle
The Social Compliance/ Authority Principle
The Herd Principle
The Distraction The Consistency Principle Principle
The
Reciprocity Principle The Flattery Principle
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D COIF'
NEW no Doer ADOPTIoN
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People make decisions as part of groups
People make decisions for emotional reasons not rational ones.
• • '• .71
•
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Social Creativity
"Passion, Density and Empowerment"
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Do you 410 your brand? SECRETHSIHRE L TO USA, FVEY
Whole Foods Market 1 o
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Redbuil, Illinois, April 23, 1950
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•1 STRAND 3 fr Online HUMINT ocaa
Online Coved Action
Accreditati on
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OC N
-Aims SECREWSIIIREL TO USA,. FVEY-Neiri6r.
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omo Liking Certainty
‘ i Disclosure
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Mirroring People copy each other while in social interaction with them.
• body language • language cues • expressions • eye movements • emotions
Accommodation Adjustment of speech, patterns, and language tovvards another person in communications • People in conversation tend to converge • Depends on empathy and other personality traits • Possibility of over-accommodation and end up looking condescending
Mimicr y adoption of specific social traits by the communicator from the other participant
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Self- Self-fulfillment actualization: needs achieving one's
full potential, including creative
activities
Esteem needs: prestige and feeling of accomplishment
Belongingness and love needs: intimate relationships, friends
Psychological needs
Safety needs: security, safety
Basic needs
Physiological needs: food, water, warmth, rest
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STRAND 4 Disruption and Computer Network Attack
Online CON' ell Ac tion
Accreditation
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DISRUPTION Operational Playbook
• Infiltration Operation • Ruse Operation • Set Piece Operation • False Flag Operation • False Rescue Operation • Disruption Operation • Sting Operation
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Things that push a group
together
Shared opposition
Shared ideology
Common beliefs
Personal power
Pie-existing cleavages
Competition Ideological differences
Things that pull a group
apart Tension
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Identifying & Exploiting fracture points
ocaa Online Covet Action
Accreditation
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Full roll out complete by early 2013 150+ JTRIG and Ops staff fully trained
Mainstreaming work — push reduced "level 1" Tradecraft to 500+ GCHQ Analysts
"Relentlessly Optimise Training and Tradecraft"
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11111GCHQ
"Conjuring with information"
Teller, 1998
Head of Human Science JTRIG-HSOC NSTS:
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