2012

4th All Pakistan Secretary General’s Conference

Understanding Chamber Business

A chamber is a voluntary membership based business

organization that serves their member’s collective interests

Generic Roles of a Chamber/Association

Work proactively to improve the sector's / region’s profitability and competitiveness (R&D)

Work effectively to represent the sector's interests at all levels of the legislative regulatory process (Policy Advocacy)

Supply sound information and advice for members (PR & Communications)

Promote exports and other market opportunities (Trade facilitation)

Promote training and education (Training)

Work to ensure practice of principals of good governance (Ethics)

Role of Office Bearers

Develop specific objectives and business plan.

Support and Execute business plan.Proactively participate in policy

advocacy initiatives.Promote Chamber’s image.

Role of Staff Support and Implementation:

Operations Staff and financial management Strategic planning Membership development Program/service development and delivery Policy recommendations to the MC/EC Research and DevelopmentMember communication

Your Challenges as Secretary Generals

Remain ethicalImprove SkillsProtect StaffHire quality HRBe creativeBuild a professional organization

How many of you read your own emails?

Key Issues with Business Associations

Understanding of PurposeVisionContinuity LeadershipWill to excelCapacity of staff Inability to operate as a businessUnethical practices

Typical Areas of Concern

Compensation (Hiring/Firing/promotion)Conflict of InterestSolicitationBuying/Selling/travelFinancial Integrity (gifts/donations)Investment PoliciesAccountabilityStrategic Management

ONE REASON FOR NON-

EFFECTIVENESS

Who many business associations are there in Pakistan?

ORG

President Office

Secretariat

Membership

Finance

R&D

HR and Admin

Technology

Media Publication & Library Department

What we learnt recently?

Financial Accounting Manual

23

13Yes

No

Whistle Blower Policy

1519

Yes

No

HR Policy

26

9Yes

No

Standard Operating Procedures for

Membership Development

35

2

Yes

No

Media Relation

31

5

Yes

No

Revenue Generation

31

6Yes

No

Leadership – What does it mean?

Leadership, is the ability to motivate a group of people towards common objectives

AT WORK AND AT HOME

What is your daily routine?

Is There anything that you can do on your own?

Lets Get Going on This

BUILD GREAT INSTITUTIONS

CREATE GREAT TEAMSMAKE THINGS HAPPEN

Key Thing that Great Leaders do!

“There is no such thing as a perfect leader, either in the past or present, in China or elsewhere. If there is one, he is only pretending, like a pig inverting spring onions into his nose in an effort to look like an elephant.” —Liu Shao-Chi — Which means we must consistently strive to improve ourselves”.

Did you ever Ask yourselfDid you ever Ask yourself

“Why am I unable to do what I want to do? “Why am I unable to do what I want to do?

Stumbling Blocks Stumbling Blocks

Passive

Approach

Passive

ApproachFounders

Founders

Lack of

knowledge

Lack of

knowledge

YOULack of SkillsLack of Skills Political Fights

Political Fights

Office bearers

Office bearers

Ouch!

How Many think they have been unlucky?

Its for YOU if you fall under

these categories

Its for YOU if you fall under

these categories

Ouch!

Stuck with Can’t Do

Ouch!

Unaware

Ouch!Ouch!

Fears

Ouch!Lethargic

Ouch!

Yes BOSS!

Ouch!

Peer Pressure

Ouch!

Leg Puller

Choosing the Right LuggageChoosing the Right Luggage

Dodge

Bullets Be Bulletproof

You’re going to get hit!The Problem With Dodging BulletsThe Problem With Dodging Bullets

Choice #2 Choice #2

Wear Bulletproof ArmorWear Bulletproof Armor

How to become Bullet Proof?

Start making decisionsStop leg pulling Start delegatingStart training staffStart training office bearers

But you can do all that only if……….You are Brave Enough to Say No!

USE RIGHT WORDSAND BUILD YOUR

CAPACITY

Examples of successful tasks based on the above that your chamber or association has

done

Visionemia

Egolio

Blamearia

Jealousitis

You catch them too!

Confidemia

Indecitis

CanSir

Angeritis