CASE STUDY

About the ClientThe Securities and Exchange Commission of Pakistan (SECP) administers the corporate sector and capital markets in the country as an independent regulatory body with full operational and administrative autonomy.

The Securities and Exchange Commission of Pakistan (SECP) was set up in pursuance of the Securities and Exchange Commission of Pakistan Act, 1997. It was initially concerned with the regulation of corporate sector and capital market. Over time, its mandate has expanded to include supervision and regulation of insurance compa-nies, non-banking finance companies and private pensions. It is mandated for the development of modern and efficient corporate sector and capital market, based on sound regulatory principles, that provide impetus for high economic growth.

SECP was mandated by the Government of Pakistan to transform its services to support digital interaction with key stakeholders.

As part of this initiative, Techlogix successfully digitized key public facing processes for the Commission. The manual paper-based processes were replaced by a work-flow based system which provides for the secure submission of required statutory forms and documents, routing of documents within the organization and provides a searchable storage of all submitted documents. The systems consists of public facing portal, an internal workflow engine and a document management system.

CustomerSecurities and Exchange Commission of Pakistan

IndustryGovernment

OfferingApplication Development

Harmonizing People | Process | Technology

SECP launches an eServices transformation

The ChallengeAs the SECP’s role and volume of work significantly enhanced in the last decade, its operations had become increasingly difficult to manage since they were being conducted almost entirely in a paper-based environment. SECP wanted a technology-driven transformation to move from its manual transactional systems to a modern digital transactional infrastructure in order to improve its opera-tional efficiencies, corporate governance, and the delivery of its services to the citizens of Pakistan.

The SolutionAfter selecting Techlogix as its partner of choice in this initiative, SECP’s executive sponsors for this project have put together an internal team of subject matter experts and coupled them with Techlogix consultants who have deep experience in implementing business process management solutions.

The main functional areas of the project were:

◉ Online registration of companies

◉ Licensing of specialized companies

◉ Annual and quarterly returns

◉ Online filing of complaints and inquiries

◉ Internal workflow for each process

◉ Content management system

Techlogix Case Study

E-Services for Government02

The project was being carried out in the following phases:

◉ Process Definition: The detailed definition of key business processes

◉ Process Articulation: The development of Process Design sheets listing out automation related aspects such as data elements, field validations, transition maps, notifications, timeouts etc.

◉ Process Development: The output of this phase was developed application

◉ Integration and System Test: This phase focused on extensive testing to validate the application

Solution ComponentsThere are 5 main components of the solution developed for SECP:

◉ Forms submission: This is implemented using IBM Workplace Forms Server (eForms). External users start a process by submitting a form and attaching relevant documents.

◉ BPM to orchestrate business process: This is imple-mented using IBM MQ Workflow. Process models are translated into executable business processes.

◉ Integration of Data into existing applications: This is implemented through IBM Business Integration Server Foundation. Data captured during the processes is shared with the other systems.

SECP Solution Architecture

Techlogix Case Study

E-Services for Government03

◉ Content Management: This is implemented using DB2 Content Manager. All the forms and the documents submitted during the process are stored and are searchable by assigning meta-data to it

◉ Presentation Framework: This is implemented using IBM WebSphere Portal Server. This is the presentation layer integration point for multiple systems including Forms, BPM and Content Management

BenefitsSECP has been able to dramatically reduce the time taken for corporate registration thus providing better services to its customers. Key processes which involved payments to be made to SECP have seen process completion times shrink down to 45 minutes (from an earlier range of 6 to 48 hours). More than 50% of all new corporate registrations are now done online via eServices and SECP has mandated that all future compliance submissions from these companies will only be accepted via the eServices portal. Finally, the use of a Content Management System has allowed SECP to make a significant steps towards the transition to paperless opera-tions.

About Techlogix

Techlogix is an IT Services, Consulting and Business Solutions company that helps its global clientele achieve enterprise transformation by harmonizing people, process, and technology. Techlogix builds high performance solutions using practice-specific delivery methodologies that utilize its globally distributed development teams. Our people combine the spirit of engineering excellence with a strong commitment to end-to-end customer experience. Techlogix employs approximately 300 people in 5 delivery centers worldwide.

Visit us online at www.techlogix.com

ContactFor more information, contact info@techlogix.com

Copyright © 2013 - All content / information / rights are reserved by Techlogix. No material from here may be copied, modified, reproduced, republished or distributed in any form without prior written permission from Techlogix. Unauthorized use of the content / information appearing here may violate copyright, trademark and other applicable laws, and could result in criminal or civil penalties.

Application Developmentwww.techlogix.com/Application-Services

Our application development and systems integration services help our customers in both custom application development and end-to-end systems integration. Our consultants define business requirements, write detailed functional specifications, and design, develop, and test applications utilizing software industry’s best practices. We work with customers in flexible engagement models – from Full-cycle Application Development, where we take start-to-finish responsibility for the development and delivery of a project, to Staff Augmentation arrangements where our consultants work collaboratively with in-house IT professionals to develop new systems.

“SECP engaged Techlogix to build its eServices platform, which was subsequently awarded the Laureate Gold Medal by International Data Group. We were very pleased with the performance of the Techlogix team and our joint efforts enabled a successful transformation of SECP towards our vision of eGovernment. The eServices platform is today the foundation of our digital interaction with the business and corporate sector.”

Arshad MinhasCIOSecurities and Exchange Commission of Pakistan