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Urmila Chougule

From: Urmila ChouguleSent: 25 October 2013 13:07To: 'Kaushal Patel'Cc: krishnamurthy Iyer; Prachi BhosleSubject: RE: SEBIE/GJI3/0001062/1Attachments: Fw: complaint of Mr. Kaushal Patel against J M Financial Services Pvt. Ltd.

SEBIE/GJ13/0001062/1

Dear Sir, Thanks for your response. Please find attached clarification provided by DP with regard to your complaint. As you have withdrawn your complaint we are treating the matter closed. Regards, Urmila Chougule Deputy Manager - I G Cell Central Depository Services (India) Limited www.cdslindia.com

“Use SEBI Complaints Redress System (SCORES) for speedy redressal. Ensure to mention PAN/ Demat account number while lodging the complaint. website http://scores.gov.in " 

New facility for Pay-in using secured SMS i.e. TRUST [Transaction Using Secured Texting] for investors. For more information please approach your DP.   From: Kaushal Patel [mailto:frkaush@jmfassociates.in] Sent: 25 October 2013 12:29 To: 'Kaushal Patel'; Urmila Chougule Cc: shah.prakash@jmfl.com Subject: RE: SEBIE/GJI3/0001062/1    From: Kaushal Patel [mailto:frkaush@jmfassociates.in] Sent: Thursday, October 24, 2013 2:35 PM To: 'Kaushal Patel'; 'urmila@cdslindia.com' Cc: 'shah.prakash@jmfl.com' Subject: RE: SEBIE/GJI3/0001062/1    From: Kaushal Patel [mailto:frkaush@jmfassociates.in] Sent: Thursday, October 24, 2013 2:23 PM To: 'urmila@cdslindia.com' Cc: 'shah.prakash@jmfl.com' Subject: FW: SEBIE/GJI3/0001062/1    From: Kaushal Patel [mailto:frkaush@jmfassociates.in] Sent: Thursday, October 24, 2013 2:20 PM

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To: 'urmila@cdsl.com' Cc: 'shah.prakash@jmfl.com' Subject: SEBIE/GJI3/0001062/1  Dear all   With reference to above complain against J m Financial   I has telephonic talk with JM Financial and they have assured me to sort out mu complain.  Based on there telephonic assurance I have withdrawn my complain with the registration no   SEBIE/GJI3/0001062/1  Mailing u the snapshot for the same   Kaushal K Patel J M FINANCIAL  GANDHIDHAM‐R235 09725475222 02836‐313033  

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Urmila Chougule

From: Maneesh.Khandelwal@jmfl.comSent: 24 October 2013 18:19To: Urmila ChouguleCc: krishnamurthy Iyer; Prachi Bhosle; Manish.Sabu@jmfl.com;

mohamedali.asrani@jmfl.com; kulwant.arora@jmfl.comSubject: Fw: complaint of Mr. Kaushal Patel against J M Financial Services Pvt. Ltd.

SEBIE/GJ13/0001062/1

Dear Madam, As discussed today, Mr.Kaushal Patel has sent a email to you with drawing his complaint. Further, we would like to assure you that AMC charges debited to the account of any BO, is as per charges agreed with the respective BO and no charges other than the ones agreed in the tariff sheet signed by the BO have been levied. We request you to treat this complaint as closed. Thanks & regards,

Maneesh Khandelwal VP - Compliance JM Financial Services Ltd. 2nd Floor, B Wing, Suashish IT Park, Plot No. 68 E, Off. Dattapada Road, Opp. Tata Steel, Borivali (East), Mumbai - 400066 Phone: Direct: 91- 022 - 61667335 | Board: 91- 022 - 61667000 E-Mail: maneesh.khandelwal@jmfl.com | URL: www.jmfinancialservices.in

Disclaimer: This email is solely for the addressee(s) and may contain confidential information. If you have received this email in error, please destroy and notify sender immediately. Sender does not intend to waive confidentiality or privilege. If you have received this email in error and / or are not the intended recipient, you are notified that reading, using, copying, printing, forwarding or distributing of this email is strictly prohibited. You are therefore advised to immediately delete this email communication including any attachments permanently from all your systems wherein this email may be received or stored intentionally and/or inadvertently. Urmila Chougule <UrmilaC@cdslindia.com>

10/21/2013 12:45 PM

To "kulwant.arora@jmfinancial.in" <kulwant.arora@jmfinancial.in>, "manish.sabu@jmfl.com" <manish.sabu@jmfl.com>

cc krishnamurthy Iyer <iyerk@cdslindia.com>, Prachi Bhosle <PrachiK@cdslindia.com>

Subject complaint of Mr. Kaushal Patel against J M Financial Services Pvt. Ltd. SEBIE/GJ13/0001062/1

CDSL/IG/UC/2013/8233 Dear Sir/Madam, This has reference to complaint of Mr. Kaushal Patel against J M Financial Services Pvt. Ltd. received from SEBI through SCORES vide reg. no. SEBIE/GJ13/0001062/1 regarding wrong/excess charges. Please refer to the complaint details mentioned below and provide your clarification towards allegation made by Mr. Kaushal Patel with regard to charges levied to clients. Kindly reply within 7 days of receipt of this email.

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Registration No : SEBIE/GJ13/0001062/1

Name : KAUSHAL PATEL Represented By : KAUSHAL PATEL

Address : PLOT NO 35, KHETARPAL NAGAR-1: BEHIND VAISHALI CINEMA

City/Location : ANJAR Pincode : 370770 State : Gujarat PAN No. : AOBPP0437K Phone No : 9725475222 Mobile No : 9725475222 Email Address : frkaush@jmfassociates.in Date of Receipt : 15/10/2013

Category Assigned : Depository Participants

Nature of Complaint : Wrong/ Excess Charges

Complaint Against : J M Financial Services Pvt Ltd(J M Morgan Stanley Financial Services P L/J M x x Retail x P L). --

CDSL Client ID : KAUSHAL PATEL Value of Claim : 110000

Complaint Details :

I am sub broker of JM Financial services ltd since last 4 years. My complain is during account opening , JM Financial has said that account maintentance charges for CDSL DP are NIL for all my clients. Since last two years I have 100 clients who are inactive and there accounts have been inactivated by JM Financial. Since the clients are inactive they have no money balance in there Ledger and Nil shares in demat account, but still JM Financial has charged Rs 450 as DP Charges per client in there respective Ledgers. Since client have not paid all these DP Charges JM Financial has debited all this Charges to my Deposit that i have paid while starting the franchisee. CDSL site clearly states that DP charges are Nil For Individuals. I have requested JM FinancialS- HO-not recover DP Charges of Inactive from my deposit account , but they have not given any reply so far. I am uploading the JM tariff form that we get signed from clients and also the list of clients whose DP charges hav

Regards, Urmila Chougule Deputy Manager - I G Cell Central Depository Services (India) Limited www.cdslindia.com “Use SEBI Complaints Redress System (SCORES) for speedy redressal. Ensure to mention PAN/ Demat account number while lodging the complaint. website http://scores.gov.in " New facility for Pay-in using secured SMS i.e. TRUST [Transaction Using Secured Texting] for investors. For more information please approach your DP.    

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The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorised to receive it.It may contain confidential or legally priviledged information.If you are not the intended recipient you are hereby notified that any disclosure,copying,distribution or taking any action in reliance on the contents of this communication in error,please notify us immediately by responding to this email and then delete it from your system.Central Depository Services (India) Limited disclaims any liability for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt.Opinions,clarifications and other information in this communication ,which do not pertain in the official capacity of the sender ,shall be deemed as neither given nor endorsed by CDSL.