seattle search network - facebook ads

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Ian Mackie [email protected] Social Advertising: Essential Tips to Drive Measurable ROI with Facebook Ads Winner of the Best PPC Campaign 2014 US Search Awards PubCon

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tips & tricks to drive ROI from Facebook ads

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Page 1: Seattle Search Network - Facebook Ads

Ian [email protected]

Social Advertising: Essential Tips to Drive Measurable ROI with Facebook Ads

Winner of the Best PPC Campaign 2014 US Search Awards PubCon

Page 2: Seattle Search Network - Facebook Ads

Latest SEM & Paid social news @point_it 2

“90% of marketers regularly use Facebook ads”

“54% say Facebook is the most important network”

But …

“89% of marketers want to know how to measure social media ROI”- Social Media Examiner

Why Facebook Matters

Page 3: Seattle Search Network - Facebook Ads

Latest SEM & Paid social news @point_it 3

http://www.pewinternet.org/2015/01/09/social-media-update-2014/

Page 4: Seattle Search Network - Facebook Ads

Latest SEM & Paid social news @point_it 4

ecommerce

Lead Gen

Engagement

Fan Acquisition

Understand the value of social followers: bit.ly/social-followers

Page 5: Seattle Search Network - Facebook Ads

Latest SEM & Paid social news @point_it 5

Demographics

Interests

Behavioral

Lookalikes

Custom Audiences

Website Remarketing

Understand Facebook’s

targeting

And when to use them

Page 6: Seattle Search Network - Facebook Ads

Latest SEM & Paid social news @point_it 6

Remarketing on Social…

http://www.emarketer.com/Article.aspx?R=1011275

Current behavior …

…Times are changing

Page 7: Seattle Search Network - Facebook Ads

Latest SEM & Paid social news @point_it 7

Website Custom AudiencesWhy Use it? ‐ Reengage with website

visitors based on some type of action

‐ Reach users across desktop and mobile

Audiences: ‑ All visitors‑ Product category or

description pages‑ Cart Abandonment‑ Newsletter sign-ups‑ Event pages

Page 8: Seattle Search Network - Facebook Ads

Latest SEM & Paid social news @point_it 8

Website Custom Audiences:All Visitors

Category pages

Product Description pages

Add to Cart

Thank you pages

Page 9: Seattle Search Network - Facebook Ads

Latest SEM & Paid social news @point_it 9

Custom Audiences – Custom ListsWhy Use It?- Create very targeted

messaging for specific audiences based on CRM data (email, phone #s, user or mobile IDs

- Complements email marketing efforts very well

eCommerce‑ All customers, new and old‑ Upsells‑ Announcing new products‑ Newsletter sign-ups

Lead Gen‑ Expired trials‑ Event attendees‑ Webinars, white papers, demos

Page 10: Seattle Search Network - Facebook Ads

Latest SEM & Paid social news @point_it 10

What Is It?- Find new customers based on:

- Conversion events (via Facebook conversion pixel)- WCA and customer lists- Pages visited (URL-based rules)

Why Use It?- Scale: maxing out current remarketing efforts & need to grow- Product – find new customers similar to those who have already purchased- Website – find new customers similar to those who have visited certain sections of

your site

Lookalike Audiences

Page 11: Seattle Search Network - Facebook Ads

Latest SEM & Paid social news @point_it 11

Lookalike Audiences: Set Up

Need to knowQuality vs. Quantity

Page 12: Seattle Search Network - Facebook Ads

Mobile is big … tell me something I don’t know

Page 13: Seattle Search Network - Facebook Ads

Latest SEM & Paid social news @point_it 13

Measuring Mobile ROI

We’re pumping more money in…

…but what’s coming out the other end?

Page 14: Seattle Search Network - Facebook Ads

Latest SEM & Paid social news @point_it 14

Cross-Device ReportingWhat Is It?• Track impression device vs.

action device• User IDs instead of cookies

Why Use It?- Better understand ROI

from mobile campaigns- Allocate marketing budget

where it matters- Understand customer

behavior

Page 15: Seattle Search Network - Facebook Ads

Latest SEM & Paid social news @point_it 15

How to Use It1. Install Facebook conversion

pixel 2. Go to Facebook Reporting

Page 16: Seattle Search Network - Facebook Ads

Latest SEM & Paid social news @point_it 16

Speaking of attribution…What’s social really worth?

Use GA to:

Understand Facebook’s influence on the path to conversion

Compare attribution models

Page 17: Seattle Search Network - Facebook Ads

Latest SEM & Paid social news @point_it 17

7 tips to possible success…1. Place Facebook conversion pixel2. Place Facebook remarketing pixel3. Set the proper attribution model for Facebook reporting (default

settings will combine 1-day view thru + 28-day click)4. Start every campaign using general CPC bidding with medium/high

bids5. After accumulating 50+ conversions AT THE ACCOUNT LEVEL,

consider switching to oCPM bidding6. Test, test & test some more7. Get a dedicated Facebook Ads manager tool for building campaigns,

ad automation, etc.

Page 18: Seattle Search Network - Facebook Ads

Thank you!Ian [email protected]

Twitter: @point_itFacebook: facebook.com/pointit

Winner of the Best PPC Campaign 2014 US Search Awards PubCon