Search and Use of Information among Computer Science and Information

Technology Undergraduates

Mohd Sharif Mohd Saad Faculty of Information Management

University Teknologi Mara, Shah Alam MALAYSIA

mohd.sharif@gmail.com

Part of a study to investigate Information Seeking Behavior of 14 Final year undergraduate at the faculty of Computer Science and Information Technology, University of Malaya-while conducting their final year project proposal.

Introduction

bjectives of the bjectives of the studystudy

the decision when choosing research topics by final year students

the sources and channels of information they use and prefer

the utility of libraries and librarians the use of the Internet the search strategies used their thoughts on ethical issues when

searching and using information.

Background : Why CS & IT Background : Why CS & IT Final Year UndergraduatesFinal Year Undergraduates

Expected to be computer and Internet literate

Have taken Information Skills Course – offered by the library

Past 2 years being doing assignments, projects

MethodologyMethodology

14 students volunteers (3 males, 11 females)

Complete their Information Search Diaries

Response to email questionnaire Face to face interview

Choosing the project Choosing the project titletitle

8 – Depend on titles provided by lecturers

8 – Discuss with their lecturer 3 – Propose own topic6 – Discuss with friends/seniors

Respondents R1 R2 R3 R4 R5 R6 R7 R8 R9 R10 R11

R12 R13 R14 Total

InformationSources

Internet X X X X X X X X X X X X X X 14

Past years Final Yr Projects

X X X X X X X X X X X X X X14

Lecturers X X X X X X X X X X X X 12

Friends X X X X X X X X X X X X 12

Books X X X X X X X X X X X 11

Interview/Survey/Questionnaires

X X X X X X X X

8

Journal Article X X X X X 5

OPAC X X X X 4

Buy Books X X X X 4

Visits X X X X 4

Information Sources Used

Respondents R1 R2 R3 R4 R5 R6 R7 R8 R9 R10 R11 R12 R13 R14 Total

Electronic Full Text

X X X3

BrochuresX X

2

CD RomX

1

Newspaper & Television X

1

Seminar Papers X

1

Attended Seminar X

1

Reference Librarian X

1

Online Index/Abstract

-

Government Reports

-

Information Sources Used…cont

Why?Why?

Lecturer/supervisorsFriends/seniors

Search PatternSearch Pattern

Search Pattern of the Internet

Information Search Subject System

Familiarity

Method of Access

Know the Report Do not Know the Report

Recommended Recommended Browsing By Friend by Lecturers

Outcome Needs Met Partially Met Not Met

Further Action

Problems1. Cannot find the required Information.2. Limited Opening Hours

Continue Seeking & Evaluating

Information Search and Use of Past Years Reports

Information Search Subject System

Familiarity

Method of Access

Know the Book Do not Know the Book

Recommended Recommended OPAC Book Store By Friend by Lecturers

Outcome Needs Met Partially Met Not Met

Further Action

Problems 1. Book not in the Library2. Books borrowed by others3. Too few titles in the Library4. Books are expensive

Continue Seeking &

Evaluating

Information Search and Use of Books

Information Search Subject System

Methodology

Survey Interview Visit

Electronic Manual Electronic Face to Sites Exhibition

Face

Outcome Needs Met Partially Met Not Met

Further Action

Problems

1. Poor response

2. Difficulty in Scheduling appointments

3. Some information are Confidential

Continue Seeking & Evaluating

Search Patterns for Survey/Interview/Visit

Evaluation Method R1 R2 R3 R4 R5 R6

R7 R8 R9 R10

R11

R12

R13

R14

Total

Compare with other sources

X X X X X X X X X X X X X X 14

Lecturers/Supervisor X X X X X X X X X X X X X 13

Friends X X X X X X X X X X X 11

Integrity/authority of authors, editors, publishers

X X X X X X X X X X 10

Check the date X X X X X X 6

Compare with lecture notes

X X X X 4

Compare with well known projects

X X X 3

Information contains references

X X 2

Refer to authentic sources like reference text, reference given

X 1

Try the coding (programming)

X 1

Own Analysis X 1

EVALUATION OF INFORMATION

4 – did not find the lib. services useful to them4 – did not find the lib. services useful to them3 – the lib. fulfill their needs3 – the lib. fulfill their needs1 – approach the librarian for assistance 1 – approach the librarian for assistance

Are aware of inter-lib. loan but never use Are aware of inter-lib. loan but never use themthemA good place to study and read A good place to study and read Librarian looks busyLibrarian looks busyLibrarian cannot help them because their Librarian cannot help them because their subjects are very technicalsubjects are very technical

Libraries and Librarians

Able to explain the term “plagiarism” Cited the references used All 14 information are “Aware” and

“Agreed” the importance of IP, but admitted to using pirate software

Ethical use of Information and Intellectual Property

Why?Why?

“Original software are too expensive, if I fully depend on the original one, a student like me can never afford them. I have to use it or I will never learn Computer Science” (R1)

“We cannot afford original software, after all it is not being use professionally” (R4)

“Cheap and it is normal to use in education” (R4) “I think it dos not matter when compared to if use by a

company” (R13) “As long as it is not for commercial use “(R10) “Students are not developing actual system” (R12).

PROBLEMS SOLUTIONS