seamaster presentation series - behavior 1 standards of behavior when traveling overseas by allister...

Seamaster Presentation Series - Behavior

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Standards of Behavior When Traveling Overseas

by

Allister Nisbet

International Code of Basic Social Behavior


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BACKGROUND

WHOM DO YOU TRUST?



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BACKGROUND

WHOM DO YOU TRUST?

Does knowing their rank

change your opinion?


1. Bosun 2. Chief Engineer

3. A.B. 4. 3rd Officer


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Who are These Men?

1. Sir Bob Geldof: Inspiration behind Band Aid / Live

Aid Concerts, which raised famine awareness and millions of dollars in famine relief. He was recently knighted by Queen Elizabeth II in honor of his contribution to humanitarian projects. He was also nominated for the Nobel Peace Prize.



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2. Dr. Harold Shipman: UK doctor found guilty of

murdering 15 (mainly elderly) patients by lethal injection. Suspect in 100s of other cases. Committed suicide while serving multiple life sentences in prison.

Who are These Men?International Code of Basic Social Behavior


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3. Thomas Hamilton: Shot and killed 16 primary school children and their

teacher in a classroom in the UK. Then, he shot and killed himself.



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4. Timothy McVeigh: The Oklahoma City bomber;

a terrorist against his own country. He killed 168 people with a 4,000 lb. home-made bomb. Executed by the State.



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• First impressions are very important, but be careful not to judge people too quickly.

• National stereotyping is a lazy way of judging people-

- Russians are NOT all alcoholics- Americans are NOT all fat- British food is NOT all terrible



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Exploring National Stereotypes:

‘International’ - seen through a

stereotypical European prism:


Heaven: Having a French lover, an Italian cook, a German car, British police, and all organized by the Swiss.

Hell: Having a Swiss lover, a British cook, a French car, German police, and all organized by Italians.

Create your own ideas of ‘international Heaven and Hell’ using a stereotypical Asian prism.


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We all have differences:– Backgrounds– Ambitions– Interests– Habits– Beliefs– Appearance– Way of expressing ourselves– OPINIONS!



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• Learn to respect cultural and national differences.

• “Share our similarities, celebrate our differences.”

• As the world gets smaller, more people meet and work with each other across cultural and national boundaries.



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• What is your opinion of those

who look or act differently than you?

• Would the world be a better place if we all spoke the same language?

• Is the People’s Republic of China a better country than others?


DISCUSSION


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Coming together is a beginning, staying together is

progress, and working together is success…


…people achieve more as a result of

working with others than against

them.


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Human Characteristics

6 of the best:

• HONESTY• RESPONSIBILITY• RESPECT• SELF-CONTROL• PROMISE-KEEPING• EQUALITY



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HONESTY • Telling the truth• Meaning what you say

“There is one way to find out if a man is

honest; ask him! If he says yes you know

he's crooked.”



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RESPONSIBILITY

• Carrying out your obligations or duties

• Answering for your own actions



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RESPECT• Treating everyone, including yourself, with dignity.• Having respect for yourself and others.• Respecting your own and other

people’s property.• If you wish to be treated equally,

then you must treat others as you

want to be treated.



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SELF-CONTROL• Being able to control

your own actions and

emotions.• Understanding how your

behavior affects those

around you.

“Self control is when your conscience tells you to do something and you

don't talk back.”



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PROMISE-KEEPING• Keeping your word.

• Understanding promises

and what it means to give

your word.

• Society is built upon a

foundation of promises. “The best way to keep one's word is not to give it.”



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EQUALITY • Understanding that all people

have the same rights.

• Treating all people fairly

and consistently.

• One country or its people

is not ‘better’ than another.

“All men are created equal, but some men are more equal than others.”



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Describe your characteristics:• Are you honest?• Do you take responsibility?• Are you respectful?• Can you practice self-control?• Can you keep promises?• Do you believe in equality?• Describe your personality: Is the glass half-

full or half-empty?


DISCUSSION


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There are some basic social behaviors which will make living and working with

people from other countries a better experience.



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NOISE• Be aware of your

surroundings & the people near you.

• Time of day.• Radio and music.• Mobile phones.• Talking and Shouting.



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NOISE ANNOYS

• Does noise annoy you?

• What noises annoy you the most?

• Do you use your mobile phone in the elevator? The bus? Other public places?


DISCUSSION


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PERSONAL HYGIENE

• Wash daily.• Clean clothes.• Clean teeth (at least twice

a day).• Keep hair clean and tidy.• Keep nails clean.• Wash hands after toilet.• Wash hands before

touching food.



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PERSONAL HYGIENE

• Is good hygiene important to you?

• Discuss this statement:

Nobody else washes their hands, why should I?


DISCUSSION


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ETIQUETTE

Formal rules of correct and polite

behavior in society or among members of a profession



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ETIQUETTE (Eating and Drinking)

• Food and drink can symbolize a country, its people, its customs, its traditions, its history, its geography.

• Learning about the food and drink teaches us much about the people and helps us understand one another.



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• Customs don’t always cross national boundaries.

• Don’t be offended if people don’t participate in your eating and drinking traditions.

• Don’t cause offence by unnecessary criticism of other people’s customs and traditions.



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ETIQUETTE (Eating and Drinking)General Rules of Thumb

• Wash your hands before eating.

• In formal dining, it is proper to use the correct knife, fork, etc., though it is less important than it used to be.

• Eat and drink as quietly as you can.

• Eat slowly. Take your time, this is meant to be a pleasurable activity.

• Don’t lick the plate or the knife; don’t drink soup from the bowl.

• Don’t answer your mobile phone at a formal restaurant.



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ETIQUETTE (Eating and Drinking)Drinking alcohol

• If alcohol is served with European / US food it is usually wine or beer, rarely spirits.

• Drink alcohol in moderation. Getting drunk is not clever! • Don’t assume everyone drinks alcohol – many don’t.

• Drinking has its own peculiar cultural traditions. Joining in with someone else’s tradition helps bonding, but be careful about over-indulging or causing offence – if you are in doubt or begin to feel intoxicated, REFUSE.



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ETIQUETTE (Eating and Drinking)Drinking alcohol

• Severe intoxication has an effect on your health and your ability to function at work. It can also lead to serious lapses in judgment.

• ‘Don’t mix the grape and the grain’. In other words, it is usually safe to say: ‘Beer before liquor, you’ve never been sicker; liquor before beer, you’re in the clear’.

• In some countries (e.g. Middle East) alcohol is banned and there are severe punishments for breaking the rules.


http://images.google.co.uk/imgres?imgurl=www.o-escriba.com/ocio/images/piadas_a_vista/drunk.jpg&imgrefurl=http://www.o-escriba.com/ocio/piadas_a_vista.htm&h=580&w=480&sz=23&tbnid=Ik1phU4bIxIJ:&tbnh=131&tbnw=109&prev=/images%3Fq%3Ddrunk%26start%3D20%26hl%3Den%26lr%3D%26ie%3DUTF-8%26oe%3DUTF-8%26sa%3DN


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• Do you get nervous about eating with people from other countries?

• Are you ‘prepared to try anything once’?

• What if they don’t like the food you provide?

• What if you don’t like the food they

provide?

• Do you think it is impolite to

refuse an alcoholic drink?


DISCUSSION


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ETIQUETTE (Toilet)

• ALWAYS wash

your hands!

• If more soap or toilet paper or

paper towels are needed,

get them straight away,

don’t let the next person

find out too late!



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ETIQUETTE (Smoking)

• A major source of serious ill-health.• Fewer people smoke than do not smoke.• Second-hand smoking kills.• In most countries now there are strictly controlled places for

smoking. • Look out for ‘No Smoking’ signs. Obey them.• Smoking while eating and while others are eating is regarded as

extremely offensive!• Dispose of cigarette ends carefully and hygienically.


http://web.tiscali.it/boghesdebagamundos/img/NO%20Smoking.GIF


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SMOKING

DISCUSS THESE STATEMENTS:

• Smoking protects against some

illnesses.

• Smoking is not illegal. I have a right to smoke wherever I want.


DISCUSSION


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ETIQUETTE (Litter)

• Don’t drop litter – EVER!

• Destroys the environment.

• Shows what you think of your village, town, city, country.

• Extremely offensive in some countries and is a criminal offence ($1000 penalty).



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ETIQUETTE (Swearing)• Offensive most of the time.

Be aware of where you are

and who is listening.

• In different languages it could be

misinterpreted. Be careful.

• Do not swear at people senior

to you in any language.



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ETIQUETTE (Queuing)

• Be aware of those

around you.

• Await your turn.

• Don’t ‘crowd’ the

person in front

of you.



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TRAVEL TO THE SHIP• Be courteous to others – they are trying to get somewhere too!• Take your time – don’t push and shove.• Let people out of elevators before getting in.• Arrive on time (or beforehand) for scheduled events.• Do not disturb your fellow passengers.• Try to ‘tune in’ to the behavior of those around you – keep

your eyes and ears open and learn. • NEVER TAKE ANYTHING ONTO A FLIGHT FOR

SOMEBODY.• NEVER DO OR SAY ANYTHING THAT MIGHT BE

MISINTERPRETED AS A SECURITY HAZARD.



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LITTER / SWEARING / QUEUING / TRAVELDISCUSS THESE STATEMENTS:

• It’s okay to litter because it keeps people employed to pick it up.

• Swearing is an involuntary outburst, as natural as breathing.

• I shouldn’t need to wait in line if all I need to do is ask a quick question.

• I’m late therefore I should get priority over others.


DISCUSSION


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ETIQUETTE (Meeting People)As a general rule:• Shake hands say ‘hello’ (man-man). • Nod, smile, say ‘hello’ <shake hands> (man-woman).• Introduce yourself.• Keep a reasonable distance when talking with someone – DON’T INVADE THEIR PERSONAL SPACE! • Rules of touching are complex and differ in each country – BE

VERY CAREFUL!• Try to keep eye contact as much as possible (though don’t

stare.)



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ETIQUETTE (Meeting People)As a general rule, what to say:

• Weather, family, home, travel, job, sports are all ‘safe’ subjects to talk about.

• Relationships, commenting upon appearance, recent news, are ‘semi-safe’.

• Asking about income, politics, religion or being openly critical are definitely unsafe!

• Saying ‘Excuse me’, ‘please’ and ‘thank you’ are the most basic etiquette markers. Learn them and use them.



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ETIQUETTE (Optional Bodily Functions)


In Public In Private Comment

Spitting

Belching

Picking nose

Blowing nose

Sneezing

Coughing

Cracking knuckles

Biting nails


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Optional Bodily Functions – What is your opinion of these?


In Public In Private Comment

Spitting NO YES, QUIETLY DISPOSE OF THE MUCCUS HYGIENICALLY – DO NOT SPIT WHERE OTHERS MIGHT FIND IT. EXTREMELY OFFENSIVE IN MOST COUNTRIES. SOURCE OF DISEASE SPREAD.

Belching NO YES, QUIETLY EXTREMELY OFFENSIVE IN MOST COUNTRIES ESPECIALLY AT THE DINNER TABLE. SAY ‘EXCUSE ME’ IF YOU DO THIS NEAR PEOPLE.

Picking nose

NO YES USE A TISSUE. DISPOSE OF THE MUCCUS HYGIENICALLY – DO NOT LEAVE WHERE OTHERS MIGHT FIND IT. OFFENSIVE IN MOST COUNTRIES.

Blowing nose

YES YES BE DISCRETE. USE A HANDKERCHIEF. MAKE AS LITTLE NOISE AS POSSIBLE. DISPOSE OF, OR CLEAN, THE HANDKERCHIEF HYGIENICALLY.

Sneezing YES YES MAJOR SOURCE OF DISEASE SPREAD. COVER YOUR NOSE WITH YOUR HANDS OR A TISSUE. WASH YOUR HANDS.

Coughing YES YES MAJOR SOURCE OF DISEASE SPREAD. COVER YOUR MOUTH WITH YOUR HANDS. WASH YOUR HANDS IF YOU COUGHED ANY MUCCUS ONTO THEM.

Cracking knuckles

NO YES OFFENSIVE IN MOST COUNTRIES.

Biting nails

NO NO USE NAIL CLIPPERS IN PRIVATE.

DISCUSSION


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Summary

• We are all equal as human beings.

• It is only our behavior that makes us different from one another.

• Understand and act according to recognized ‘norms of behavior’



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HIERARCHY

• Be a part of society. To function as a society, a family, a business, or a ship we need some structure.

• The ‘hierarchy’ is the traditional structure many institutions operate under.

• It is designed so that the group can succeed as a group, not as a disorganized set of individuals.

• It doesn’t subjugate the individual – it ensures the individual plays his part in the success of the group.

• Respect those senior to you. On the ship address them as ‘Sir’.• A respectful hierarchy can achieve great success.



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BE THE BEST YOU CAN BE

seamaster presentation series - behavior 1 standards of behavior when traveling overseas by allister...

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