scvs networker - march 2015

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The newsletter for Sutton’s Voluntary and Community Sector March 2015 In this issue: New membership offer, SAVVY theatre and talking PQASSO. the networker

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The newsletter for Sutton’s Voluntary and Community Sector.

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Page 1: SCVS Networker - March 2015

The newsletter for Sutton’s Voluntary and Community Sector March 2015

In this issue: New membership offer, SAVVY theatre and

talking PQASSO.

thenetworker

Page 2: SCVS Networker - March 2015

Susanna’s column

Welcome to the first edition of the Networker this year.

Already, it is nearly Spring and as ever we have been

busy, busy, busy!

We’ve already run several training courses this

year and we’re busy planning our courses for the new

financial year. We’ve also been planning for the new

Infrastructure and Capacity Building Support

Programme (see page 3) which will be coming in on

April 1st, as will our new membership offer (see page

7).

This issue we also take a look at some of the great

work some of our local organisations have been doing.

SAVVY Theatre have been really busy with their

production ‘Hospital Food’ and now they are busy

crowdfunding for a new Alice in Wonderland

production, so please lend them your support. The

Refugee and Migrant Network have been successful in

getting their PQASSO qualification and we would

strongly encourage other organisations to follow suit

and get this accreditation. This edition we also have a

look at Queen Elizabeth Foundation, who do wonderful

work running mobility services in Sutton.

Finally, one last request for help. This year sees the

50th anniversary of SCVS and we are putting together

a timeline of Sutton’s voluntary sector. How long has

your organisation been around? Do you have any old

photos or stories you would like to share with us (and

we can then share with others). Please get in touch by

emailing us at [email protected].

In the meantime don’t forget you can also follow us

on Twitter (@SuttonCVS) and Facebook (SuttonCVS) so

follow us on both for the latest news and events from

Sutton’s voluntary sector.

Susanna Bennett

Chief Executive SCVS

thenetworker page2

In this issue Page 3 - news

Infrastructure support and

capacity building

Pages 4-5 - news

Funding news and the Sutton

Inclusion Centre

Pages 6-7 - news

Celebrating Sutton’s history and

our new membership offer

Page 8 - news

Run a Club

Page 9 - technology

Superhighways

Page 10-11 - Healthwatch

Sutton

The latest from Healthwatch

Page 12-13 - Local

organisations

Getting to grips with PQASSO

Pages 14-15 - Local

organisations

We find out what SAVVY has

been up to

Pages 16-17 - Local

organisations

We meet QEF mobility

Pages 18-19 - What’s on

Enjoy Easter in Sutton

Cover pic: - Innovative marketing

with SAVVY Theatre

Page 3: SCVS Networker - March 2015

page3

news

Infrastructure Support and Capacity Building From 1 April 2015 a new Infrastructure Support

and Capacity Building Programme, funded by the

London Borough of Sutton will be launched for the

Voluntary Sector in Sutton to help ensure that

local voluntary organisations are successful and

sustainable.

The outcomes for the Infrastructure Support

and Capacity Building Programme are:

A vibrant and enabled voluntary and

community sector with a diverse,

sustainable funding base.

An innovative, skilled voluntary and

community sector that can respond

effectively and efficiently to local need.

Community involvement and volunteering

supported and grown aligned to London

Borough of Sutton’s corporate priorities.

Sutton’s voluntary and community sector

has a strategic and representative voice.

The support and capacity building programme

will be provided by Sutton Together, our

consortium of local voluntary organisations, who

were awarded the Infrastructure Support and

Capacity Building tender by the London Borough

of Sutton following a competitive process.

The work will be led by Sutton Centre for the

Voluntary Sector (SCVS) in partnership with

Volunteer Centre Sutton (VC Sutton) and the

following organisations will also contribute

towards delivering the services:

Age UK

Bioregional

Sutton Carers Centre

Sutton Citizens Advice Bureau

Sutton Centre for Equalities.

Services Offered SCVS and VC Sutton will build on and develop

the services and support that we currently

provide with input from Sutton Together

partners. These will include:

Regular communication to voluntary

organisations with information to keep you

up to date with what is happening in Sutton

and in the charity sector (e-bulletins and our

Networker newsletter).

Regular network meetings to enable you to

meet colleagues, find out what is happening

locally, hear from the public sector, influence

strategies and services, and develop joint

projects.

Support for voluntary organisations to work

together to develop strategic services and

respond to commissioning opportunities or

funding bids.

One to one organisational development

support for organisations e.g. fundraising,

governance, financial management, quality

standards, volunteering good practice and

much more.

Support to develop the right volunteer roles,

find volunteers and manage them to good

practice standards.

A training programme based on the needs of

the voluntary sector and local priorities e.g.

fundraising, safeguarding, developmental

assets, One Planet Sutton.

Information about all important local

consultations and a chance to respond to and

influence them.

Opportunities to have your say, or to

represent the voluntary sector, in key

strategic partnerships or boards plus regular

feedback from them.

We will be conducting a survey shortly to ensure

that the delivery plan for 2015/16 meets the needs

of the voluntary sector in Sutton, so please

remember to respond to this and shape your

services.

Next Steps We will be providing more information about the

Infrastructure Support and Capacity Building

Programme through our e-bulletins, website and

at the Voluntary Sector Forum Thursday 23rd

April, so don’t forget to put the date in your diary.

If you have any queries in the meantime please

contact Susanna Bennett at SCVS.

Page 4: SCVS Networker - March 2015

news

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The Sutton Community Fund awards grants of between £300 and £10,000 to projects that benefit Sutton's residents. Grants awarded must be used within 1 year. Applications are now being accepted for the next round of grants. The application process is quite straight forward but it is important that you read the guidance notes available on our website (www.suttoncvs.org.uk/communityfund) before applying, and please make sure that you have all the documents listed on the checklist. If you need any help to complete your application form, or you have any questions about the fund, please call Jackie on 020 8644 2867 or email her at [email protected]. The next deadline is 5pm, Tuesday 26th May 2015.

Sutton Community Fund

Pro Active Sutton grants

Proactive Sutton is an independent strategic partnership that aims to promote more, high quality physical activity and sport across the Borough. Pro Active Sutton, in partnership with SCVS, administered a small grants programme at the end of 2014 for local organisations to apply to support physical activity for residents. The maximum amount per application was £1,000 and could be used to pay for such things as instructor time, materials and venue hire for the specific project. A Panel was brought together to review the applications. 16 grants were awarded totalling £14,280. This money will provide a wide range of activities in the Borough over the next year. For example, Nordic walking, one day horse based therapy sessions for people with physical disabilities or learning difficulties, tennis sessions, yoga classes, exercise classes, chair based exercise classes and line dancing.

SCVS phone numbers Did you know that rather than coming through our reception, you can now phone individual staff

members in SCVS directly, and if they are not in, leave a message on their personal answerphone.

Please use these numbers when contacting us from now on. Many thanks!

Claire Avery (Communications) - 020 8641 9541

Glory Sivaraja (Finance Manager) - 020 8641 9545

Helen Varley (Community Accountant) - 020 8641 9548

Karen Adorjan (CPS Payroll) - 020 8641 9546

Melanie Brannan (CPS Payroll) - 020 8641 9547

Razia Sattar (Development Team) - 020 8641 9544

Hilary Chisnall (Development Team) - 020 8641 9543

Pete Flavell, Pam Howe and Sara Thomas (Healthwatch Sutton) - 020 8641 9540

If you would like to contact Jackie Parr (Office & Grants Manager) or Susanna Bennett (SCVS Chief

Executive) please continue to use the main SCVS number - 020 8644 2867

Page 5: SCVS Networker - March 2015

Page 5

news

Sutton Inclusion Centre A new era for Sutton’s inclusion centre is about to begin...

Are you living with a disability or impairment and looking for fun and stimulating activities? Or do you have a great idea for a group or activity that benefits vulnerable people but just not sure how to get started? Following a consultation and a programme to improve building access, the Sutton Inclusion Centre is now open for use by community groups and third sector enterprises. So if you are looking to start a group or community activity, why not come and talk to us first? All you need is an idea, some passion and a lot of enthusiasm to get started. Sutton Inclusion Centre can provide you with state-of-the-art facilities and even musical instruments and art materials. Support from a team with many years experience working with and facilitating groups may also be available. SCVS is on hand to offer support and advice to groups looking to tackle health and social inequalities and signposting to available funding can be provided. As well as this package of support, facilities at the Centre include:

Large community space with attached

kitchen

Activity rooms suitable for music/drama/art sessions (including soundbeam)

Meeting/counselling rooms

A hydrotherapy pool with fully equipped changing areas

Multi-sensory rooms and chill-out areas

Information Technology Suite

We know that in the Sutton community and voluntary sector there is a wealth of knowledge and experience which, if used in creative ways, can be channelled into collective action to achieve extraordinary goals. We believe that the Inclusion Centre is a fantastic asset for Sutton groups who are looking for a home in which to achieve their goals. Cllr Colin Stears, Chair of the Adult Social Services & Health Committee, said: “This is a great opportunity for groups with passion and talent to secure a space in which to grow and develop.” To arrange a visit please email [email protected] or telephone John Wallace (Project Officer) on 020 8641 4275. The Sutton Inclusion Centre is based at Northspur Road, Sutton, SM1 2BF

Page 6: SCVS Networker - March 2015

news

Sutton’s history of giving 1965 was the year that the Beatles’

film Help debuted in London, cigarette

advertising was banned on television

and Mary Quant introduced us to the

miniskirt.

A lot happened in the mid sixties of note. But for

Suttons voluntary organisations, this year is also

important as it was 50 years ago in September

that a Sutton Council of Social Services was

inaugurated, bringing together a number of

existing voluntary organisations, both those

providing services and those recruiting

volunteers. This organisation has evolved into the

present day SCVS and Volunteer Centre.

We would love to have more information,

(especially photos!) about the history of Grove

House or the people who lived there to help

compile the story of the house and park.

We are also looking for any information you

might have about the history of the voluntary

sector in Sutton, and any of Sutton’s

organisations. When was your organisation

started? Why? How long have you been operating

in Sutton? We want to know as we’ll be creating a

timeline of Sutton’s voluntary Sector to mark 50

years in the borough and we need your input.

To tell us what you know, and contribute to

the history, please email as at

[email protected] or call us on 020 8641

9540.

thenetworker page6

SCVS membership - new offer To offer increased choice to all

voluntary organisations in Sutton, and

to make our services available to as

many of our members as possible, we

are now changing the way we deliver

and charge for some of our work.

On page 3 we told you about the new

Infrastructure Support and Capacity Building

Programme that sets out the services that SCVS

and the Volunteer Centre, along with our Sutton

Together partners, will deliver to ensure the

success and sustainability of local voluntary

organisations.

Planning for this new funding programme

over the last year (and developing our 2014/17

Strategic Plan) has been a great opportunity for

SCVS to review all our work, consult with our

members and public sector colleagues about the

support needs of local voluntary organisations,

and agree the priority services we should deliver

within the funding now available to us.

As a result we have developed a new

membership offer for voluntary organisations in

Sutton. This provides a range of services ‘free of

charge’ to all our members plus an allocation of

one-to-one support time to each organisation –

these are the services funded through the

Infrastructure Support and Capacity Building

Programme. Once members have used up their

allocation of ‘free’ one-to-one support time (up to

14 hours in each financial year) any additional

one-to-one support services will have to be paid

for as we need to cover the costs of providing

them.

The new membership offer will provide extra

one-to-one services to voluntary organisations .

For example, as part of the ‘free’ offer members

will now be able to access financial management

support and bespoke funding searches. There

will also be increased choice as members select

the services that best meet their needs from a

menu of options.

This new membership offer will start on 1st

April 2015.

Services free of charge to all

SCVS members • Regular e-bulletins

• Quarterly newsletter

• Website

• Regular forums/networks

• Representation

• Consultation

• Brief telephone advice and signposting

• Subsidised training

Page 7: SCVS Networker - March 2015

news

page7

• Support for safeguarding

• Crisis support for voluntary organisations (in

danger of going out of business within the next 6

months)

• Support for consortia development, joint

working and collaboration

• Support for service development in response

to local need/tenders

Additional support services We also provide one to one support services to

meet the needs of your organisation, free of

charge for an agreed number of days. The level of

one to one support you can access free of charge

(over each financial year from April - March)

depends on the income of your organisation (your

best estimate of your income for the current

financial year).

Income less than £49,000 - 14 hours free support

Income £50,000 -£200,000 - 10 hours free support

Income over £200,000 - 7 hours free support

Services offered

Governance Support Getting governance right is the key to a

sustainable organisation. SCVS has been

supporting voluntary sector boards for a number

of years and can help with a number of issues

ranging from choosing the right legal structure to

business/strategic planning and trustee

development.

Securing a sustainable income and

fundraising In an increasingly competitive environment

generating income is becoming a much more

complex and time consuming challenge. We can

help you develop a fundraising strategy and apply

for grants.

Developing your workforce For most voluntary organisations staff is their

greatest expense and their greatest asset. We can

help you make the most of your staff.

Demonstrating your impact and quality Demonstrating the difference your services make

and measuring your effectiveness has never been

more important. We can help you with measuring

your impact, producing evaluation reports and

achieving quality marks.

Writing and implementing your policies and

procedures Governance and sustainable fundraising start

with good policies and procedures. We can help

you get yours into shape.

Financial Management Setting up and managing your finances can be

time-consuming and getting this wrong can cost

your organisation dearly. SCVS has a long history

of providing financial services and we can help

with all sorts of things from Charity Commission

compliance and financial advice to

computerisation of accounts and budgeting.

Communications

Telling people what you do and why you do it is

vital your success as an organisation. We can help

you plan your communications, review your

website and set up your social media.

Once your organisation has used up its allocation

of free hours, you can still purchase any of these

services at a rate of £50 per hour. In addition we

will continue to offer the following services on a

chargeable basis only.

Chargeable services

Training SCVS offers subsidised training courses on

subjects ranging from fundraising to

safeguarding. All members receive regular

ebulletins with details of the latest training

courses and this information is also available on

our website.

End of Year accounts and Independent

Examinations SCVS has significant experience and expertise

producing end of year accounts and carrying out

independent examinations for charities and small

organisations. To find out more about this service

contact Helen Varley ([email protected]) or

Susanna Bennett ([email protected]).

Admin services We can provide a range of admin services for

charities and small organisations. For details and

prices contact Jackie Parr

([email protected])

CPS Payroll services CPS Payroll has over 20 years’ experience of

providing payroll services to the voluntary sector.

We cater for all voluntary organisations,

whatever size, and tailor the service to meet your

needs and budget. For more information contact

Karen Adorjan ([email protected])

Page 8: SCVS Networker - March 2015

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news

Do you need extra support in running an existing club? Would you like a single place from which you can run your club? RunAClub has developed an online tool to help groups and clubs get established, manage their ongoing activities, schedules, calendars, bookings, give all committee members access to important data and keep in contact with members. It’s been developed from the experience gained by a CEO of setting up her own youth club and has all the essential support you need to set up and manage your own community club or network of clubs – whether it's a sports, youth, health, faith, residents, toddler, music or arts club, for any age and any community. Through RunAClub your club will be able to create your own website, monitor your clubs membership and delivery and access accurate data to demonstrate your outcomes to potential funders. There is also a wealth of useful information for you to access including standard forms, templates and fundraising advice. Through the South London CVS Partnership we have a number of free one year RunAClub licences for Sutton organisations. To find out more about RunAClub call Razia on 020 8641 9544 or email her at [email protected].

Free RunAClub licences

'Using RunAClub enables us to share all our club information across all staff members. It is all in one place and

reduces the time and energy previously spent on keeping everyone informed.

It is user friendly and easy to navigate

around. We are building up our database of members and keeping them up to date

with all our new and exciting weekly events through the RunAClub toolkit.'

Sue Hubble, The Wix Youth Club

'Using RunAClub means our Thursday football runs smoothly.

Recently our key organiser was injured and has been unable to

play, but because RunAClub records all our members, allows

us to communicate with our members for their availability and

record their subs it means that our other staff/organisers were

able to pick up where our key organiser left off and continue to

run the club as normal.'

John Clark, Thursday Footy Club Organiser

Page 9: SCVS Networker - March 2015

page9

technology

Did you know that as a member of SCVS you can access fantastic IT training from Superhighways at great prices - some courses are even free! Superhighways is an ICT support and development project, run by and for the voluntary and community sector and based in South London. The organisation provides technology support, consultancy and training that ultimately benefits local communities. Their aim is to enable local charities and community groups to harness the power of technology and communications to help them thrive and flourish. Courses are run regularly across South London on a variety of subjects. You can learn how your organisation can use Mailchimp, a free email newsletter designer to send out professional looking e-bulletins, or the Superhighways team can help you create an interesting Annual Report, or set up a free website. Whatever your communications and technology needs they’ll help you make the most of what the web has to offer and get your message out there without breaking the bank!

Monitor your work Get the data that counts, and capture your stories, both in the office and on the go. Learn about: Online surveys Spreadsheets Databases Audio recordings Case studies

Evaluate your impact Deliver more efficient and effective services to your beneficiaries. Use digital to: Explore community need Improve service delivery Evidence what works

Communicate your achievements Get the data that counts, and capture your stories, both in the office and on the go.

Learn about: Online surveys Spreadsheets Databases Audio recordings Case studies

You can find out more on the Superhighways website - www.superhighways.org.uk, or by calling 020 8255 8040.

Courses coming up Top Digital Tools for Communicating Impact When: Thursday 9th April, 10am-1pm Where: CVA Resource Centre, Croydon CR0 2TB

Sometimes telling people about your impact is almost as hard as measuring it in the first place but luckily there are plenty of free or low-cost digital tools that can help you create and share content that tells your stakeholders what they need to know. Join this packed 3 hour practical demonstration session to get an overview of the top tools available, including web technologies, social media platforms and key content generation tools – audio & visual, that can help you shout about your achievements.

Beginner's Guide to Mailchimp Email

Campaigns When: Tuesday 28th April, 10am-2pm Where: Vestry Hall, Mitcham, CR4 3UD

Join this training session and learn how MailChimp can help you design email newsletters, share them on social networks, integrate with other online services you already use, and track your results.

Page 10: SCVS Networker - March 2015

thenetworker page10

Picture caption

Healthwatch Sutton

At the beginning of last year Healthwatch volunteers

carried out interviews with people that had been recently

discharged from St Helier hospital. A report analysing the feedback from the interviews was published in

April 2014. The report was sent to Epsom and St Helier Hospitals NHS

Trust.

In autumn 2014 Healthwatch staff and volunteers, were invited to

attend a workshop to discuss the recommendations within the Healthwatch

report. The following key actions were agreed at the workshop;

Review information provided regarding discharge and follow up.

Training for doctors in managing patient expectations of the discharge

process.

Healthwatch representative to attend Junior Doctor's Forum to discuss content and feedback

from the Healthwatch Hospital Discharge report.

Healthwatch will continue to work with St Helier to ensure patients have a good experience when

leaving hospital.

GP access consultation

Patient experience of hospital discharge

Last year Healthwatch Sutton carried out a consultation to find out how easy it

is to make an appointment with a GP in Sutton.

The feedback was analysed and collated and a report was sent to all Sutton GPs via the Sutton

Clinical Commissioning Group, the report has also been sent to NHS England.

Common themes highlighted within the report included;

A high percentage of people said they were unhappy about

having to call back at different times of day to make an

appointment.

A considerable number of people were dissatisfied with the lack

of availability of GPs and appointments.

A significant number of people were keen to use different

methods (e.g. email) to make appointments and have

appointments with GPs.

A high percentage of people were also keen to be able to make

appointments for a Saturday, early morning or in the evening.

Healthwatch Sutton is now awaiting a response from the Sutton

Clinical Commissioning Group and NHS England.

Page 11: SCVS Networker - March 2015

page11

Healthwatch Sutton

Healthwatch Sutton wants to know

what matters to you.

When it comes to health and social care for you

and your family, what do you think is most

important? Whether you have had a good

experience in hospital or a bad visit to the dentist

Healthwatch Sutton wants to know.

Share your views and experiences with

Healthwatch Sutton by completing a new “What

matters to you?” form. You can do this by

completing a short questionnaire online via

www.whatmatterstoyou.org.uk, by scanning the

QR code on this page or by requesting a paper

copy from the Healthwatch Sutton office.

The information you share will help shape the

priorities for Healthwatch Sutton. By sharing

your views and experiences it can help to build a

picture of the services that are doing well and

those that need some improvements.

Your input will help build strong evidence

that will support Healthwatch Sutton in

influencing decision makers to improve local

services. Feedback is completely anonymous.

Body image highlighted as a priority for young people in Sutton Last year Healthwatch Sutton carried

out a consultation with young people

in Sutton to find out what their top

health and social care concern was.

Following an online survey and various meetings

with local voluntary and community groups

including; Jigsaw4U, Sutton Mental Health

Foundation and the Youth Parliament,

Healthwatch Sutton found mental health to be of

most concern with body image as the biggest

issue followed closely by stress, bullying and diet.

Healthwatch Sutton is going to work with

Citizenship Media, a media group run by young

people, based at Sutton Life Centre. They will

produce a short film about body image. The film

will show young people speaking openly about

their views on body image. They will also be

asked about how they think the issues can be

tackled locally.

The film will be played at the Healthwatch

Sutton Annual General Meeting in July 2015.

Page 12: SCVS Networker - March 2015

Do you know what PQASSO is? What

does PQASSO mean to you? Is it a

mark of excellence, or the name of one

of the leading artists of the twentieth

century? We take a closer look...

In recent years it’s an undeniable fact that the

voluntary sector has been hit hard financially. In

these tough times quality has become even more

important, and against a backdrop of funding

cuts, tighter regulation and greater scrutiny in

relation to effectiveness and how money is spent,

funders and commissioners are asking for, if not

insisting on, proof of effectiveness and value for

money when considering parting with their cash.

Showing your funders that your organisation

represents quality has never been more

important. And that’s where PQASSO comes in…

All about PQASSO Developed in 1997, PQASSO (Practical Quality

Assurance System for Small Organisations) is a

quality mark for charitable organisations in the

UK.

The PQASSO mark covers all aspects of an

organisation, from governance to service delivery

and monitoring outcomes. PQASSO’s flexibility

means it can be used by all types of third sector

organisations, including charities, social

enterprises, community interest companies and

community groups.

It is suitable for all organisations irrespective

of size, turnover and staffing levels and allows an

organisation to work at its own pace as it is self-

assessed through twelve quality areas.

PQASSO offers a staged approach to

implementing quality through three levels of

achievement. Organisations can use it in a

variety of ways, from working through PQASSO

as an organisational health-check or to help guide

organisational growth and development to

working towards an external accreditation: the

PQASSO Quality Mark. Organisations that are

assessed as level 2 or above are eligible to carry

an official stamp of endorsement by the Charity

Commission demonstrating that the charity is

well managed.

So do you really need PQASSO? In the current environment perhaps the question

voluntary organisations should be asking

themselves is not ‘can we afford to do PQASSO?’

but ‘can we afford not to?’.

The PQASSO Quality Mark remains the only

quality mark that covers the work of charities and

other organisations; no other award addresses all

the essential areas necessary for the effective

management and governance of a charity or other

third sector organisations but despite being

designed by the sector for the sector, some

organisations are hesitant to commit to the

scheme. There seems to be a fear that the process

will be too complicated, onerous and expensive.

As the experience of Refuge & Migrant Network

Sutton opposite demonstrates, the benefits and

organisational improvements derived can far out

way any challenges and costs encountered.

It goes without saying that best practice

should always be a priority. However, in the

current challenging times achieving a recognised

quality standard such as PQASSO will go a long

way towards showing that you are a quality

organisation, and in the long term, towards

getting you funding.

Want to find out more? If you’re interested about getting started with

PQASSO for your organisation, or you’d just like

to find out a little bit more about the scheme

contact Razia Sattar on 020 8641 9544 or email

her at [email protected]. SCVS is being

assessed for our PQASSO Level 2 quality mark at

the moment so we are very well placed to answer

any queries!

thenetworker page12

development

All about PQASSO

Page 13: SCVS Networker - March 2015

page13

development

Our PQASSO journey - The

Refugee and Migrant Network

Sutton The Refugee and Migrant Network Sutton

(RMNS) started on the PQASSO trail over two

years ago. At the time SCVS had funding

available for one organisation to be assessed. Our

then Chief Officer, Kau Belleh, was keen to go

ahead, realising the potential benefits for the

organisation such as improved practice, raised

profile, reassurance for funders.

For some time, Kau worked on the

documentation but it was a busy period for us and

other matters such as incorporation, recruitment,

an office move and a new IT system were claiming

our attention and unfortunately PQASSO did not

receive the attention it might otherwise have

done. We applied twice for our assessment to be

deferred.

In March 2012 Kau left the organisation and

it was evident from the paperwork that there was

much work still to be done. One problem resulting

from the length of time we were taking was that

documents filed in evidence became outdated and

had to be replaced.

SCVS encouraged us to persevere with

getting our accreditation and our Management

Committee became much

more involved with PQASSO

and it became a regular

agenda item at Committee

meetings.

We were finally assessed

for a Level one quality mark

in April 2014. We were told to

improve one aspect of our

minute-taking to correspond

with our Articles and once we

had done this the PQASSO

quality mark was all ours.

How have we benefitted

from PQASSO? Getting our PQASSO

accreditation has benefitted

us in a number of ways.

We have improved how

we monitor and

evaluate our service.

Our Management

Committee and

volunteers are now much more involved in

the development of the organisation.

We have become more ’outward facing’, and

we now have a voice at going to various

meetings across the borough.

Reflections We are grateful to SCVS for the funding and for

having faith in us. And we are very grateful to

Razia for her helpful suggestions and great

patience in supporting us.

Our PQASSO assessor expressed doubts about

our application, saying he had not heard of any

organisation as small as RMNS that had been

successful with PQASSO. This actually stiffened

our resolve to succeed, and of course we were

successful! That said, we found the PQASSO staff

most helpful and understanding, both on the

phone and in person.

Our advice to other groups in Sutton wishing

to pursue PQASSO?

Contact SCVS for advice in the first

instance.

Look at what you have got already

Let everyone in your organisation know

about PQASSO and get them involved in the

process.

The Refugee and Migrant Network with their well earned Level 1 PQASSO Quality Mark

Page 14: SCVS Networker - March 2015

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Getting Marketing SAVVY SAVVY Theatre is an award-winning

company, creating unique and

accessible youth and community

projects in Sutton, Croydon and the

surrounding boroughs.

SAVVY Theatre Company first started working

with young people in the borough in 2001. Since

then this inclusive group has produced a

monumental amount of extraordinary theatre.

Many youth theatre groups create unique

productions, but considering many of the young

people attending SAVVY come from difficult

backgrounds, have disabilities or are living with

mental health and other issues, make the work

they create quite remarkable.

Aside from simply performing, SAVVY also

provides opportunities for the young people to

become involved in all aspects of theatre

creation.

The group take responsibility for backstage

technical aspects such as running lights and

sound, sourcing and managing props and

costumes and understanding the responsibilities

associated with a good stage manager.

In addition, the group often work with Sutton

Mencap on their annual Christmas production,

supporting the cast of learning disabled adults

both onstage and off (their first collaboration in

2011 saw them shortlisted for the National

‘Children & Young People Now’ awards).

In 2013 the SAVVY Adult Company was

taking its first production to the Brighton Fringe.

A brand new work entitled ‘Coke Floats & Chemo’

based on the blog by the award-winning local

writer Yvonne Newbold. It was during this

project that one of the Young Company members

approached Artistic Director Sheree Vickers,

asking if she could design the poster.

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Local organisations

“I’ll be honest I wasn’t expecting it to be much

good. Boy was I wrong. Her initial draft was so

intricate in detail and drawing that we scanned it

and used it straight away.”

Soon the idea for an Arts Ambassadors

programme was born, allowing young people to

take on the responsibility for the marketing of our

various projects. In addition to design, the group

have been learning about developing strategies,

using Facebook and Twitter, writing blogs and

the importance of hashtags.

“We didn’t want the group to be limited by

resources, so the money we received from the

Sutton Community Fund has been instrumental

in developing not only their skills but confidence

when taking on a marketing project.”

Funding for the project coincided with the

group’s participation in the National Theatre’s

Connections Festival. The flyer and online

marketing campaign for their production of

‘Hospital Food’ has been orchestrated by the

group with the National Theatre even

commenting on the quality of the work produced.

Their next task will be in supporting the

marketing campaign for the upcoming Adult

Company production when SAVVY Theatre

Company is creating magic in the Victorian

garden of Honeywood Museum an interactive,

sensory installation performance of Alice In

Wonderland for the whole family.

The group has received some funding from

Arts Council England, but to complete the project

and make it as accessible as possible they need

some more help, so now you have the chance to

help AND become part of the production!

Launched this week, you can check out their

crowdfunding campaign at www.gofundme.com/

savvyalice, or follow SAVVY on Facebook

(www.facebook.com/SAVVYTheatre) to find out

what they are up to.

Page 16: SCVS Networker - March 2015

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local organisations

The Queen Elizabeth Foundation

One of Surrey’s oldest charities, The

Queen Elizabeth Foundation (QEF)

has been helping disabled people in

Sutton for nearly a century.

Queen Elizabeth Foundation is celebrating 80

years this year, 2015. It was as Patron of the

Central Council, the late Queen Mother, then

HRH The Duchess of York, expressed her interest

for the work of this specialised disability charity.

As more services were opened, the charity became

Queen Elizabeth’s Foundation for Disabled

People. In 1934, this disability charity supported

16 individuals, today it serves more than a

thousand disabled people each year.

The charity's mission is that Queen

Elizabeth’s Foundation for Disabled People

enables and supports disabled people to increase

independence

and improve life skills.

With the vision being that Disabled people should

have the same opportunities as everyone else.

QEF has created opportunities and support

for disabled adults from across the UK by

providing expert development, assessment,

rehabilitation and training services. Many of the

foundation’s services provide residential care for

disabled people to give them the support, care and

focus that makes QEF so unique.

These services are delivered through four

specialist departments, and offer the right

combination of individual care and support to

enable these people to become as independent as

their disability permits and to establish their own

lifestyles.

Right here in Sutton, in Carshalton, QEF

Mobility Services offers services for disabled

people from the age of 2, with no upper age limit.

Dealing with both physical

and mental disability they offer a

wide range of assessments

including, driving, car adaptations,

wheelchairs and scooters, transfer

and seating in both aircraft and

cars. Also assessments for

motorbikes, lorries buses and more

can be arranged. Some of these are

free and some are charged at

different rates. Some assessments

are paid for by Motability and

DVLA. QEF Mobility Services also

offers driving lessons from their

QEF driving school.

There is a private track and a

static rig for driving and a part of

a real aircraft fuselage in the

assessment centre for air travel

transfer and seating making this a

unique centre for mobility in the

UK.

QEF Mobility Services also offers a

range of training courses for

TopGear presenter Richard Hammond meets some of the QEF’s satisfied customers.

Page 17: SCVS Networker - March 2015

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local organisations

healthcare professionals and Driving Instructors

(to learn to teach people with disabilities). Plus

the opportunity for bespoke training. There are

also training rooms for hire for both private

training and meetings or even exercise classes

and people come from all over the country to

have assessments and training.

The people that use the service have a very

wide variety of needs. Here’s what just a few of

their users have said:

“After my stroke I was told that I would not

be able to drive again, which was a tremendous

blow as you can imagine. I was grateful, however,

that the DVLA recommended an assessment at

the Mobility Centre. The staff there are excellent;

expert, caring and very understanding of both my

health and concerns. Thankfully the result was

positive. They gave me the opportunity to drive

again – an opportunity that I thought I would

never get. It has changed my life and that of my

family, for which I am most grateful.” David

“I came back from Afghanistan, a triple

amputee. I wanted to resume driving my sports

car. It was really important to me, the car was an

essential part of my life and I needed it back. The

assessment was fine, and then assessors at the

Mobility Centre came up with a package of

adaptations to suit my reduced abilities.” Tom

“I was the victim of a criminal assault which

affected my confidence to such a degree that I

could no longer drive. From a person with an

active work and social life I became completely

housebound, which was devastating. I was pretty

pessimistic when I went to the Mobility Centre;

however after two visits everything was very

positive. They suggested some car adaptations

and recommended a driving instructor who could

help me to regain my confidence. I am now

driving again, which has enabled me to recover

my life – all thanks to the response and

encouragement I received from the Centre.” Bryn

Also in Sutton, in St Nicholas Car Park, you

will find Shopmobility, part of the QEF family of

charities where they offer short-term and long

term rental of wheelchairs and scooters plus

their new R & R service which takes in old

mobility equipment that people no longer need

and repair and recycle it.

If you’d like to find out more about the

Queen Elizabeth’s Foundation and all the

mobility services they offer in the Sutton area,

visit their website at www.qef.org.uk, or call

them on 020 8770 1151.

Lucas McElroy

Page 18: SCVS Networker - March 2015

what’s on

March - June 2015

Easter Egg Trail 28th March, All day

Whitehall, 1 Malden Road,

Cheam SM3 8QD

Come and enjoy this egg-cellent

trail around the house. Suitable

for ages 3+. Free - although

donations welcomed.

Easter holiday activities 28th March - 12th April

Honeywood Museum

Throughout the Easter holidays,

drop in arts and crafts trails with

a Spring-time theme, inspired by

the Honeywood Museums

beautiful location. Free

www.friendsofhoneywood.co.uk

Sutton’s High Street Farm 4th April, 10am-5pm

Sutton High Street

Come and visit Sutton’s first

High Street Farm and meet some

of our furry friends.

With sheep and lambs to cuddle,

naughty goats and kids, piglets

to tickle and a miniature donkey

to groom, there are animals for

everyone.

www.enjoysutton.co.uk

Nonsuch Park Service

Wing Museum Reopening 6th April 2015

Nonsuch Park

The Friends of Nonsuch are re-

opening the Service Wing

Museum in Nonsuch Park this

Easter. The museum, which will

be free to visit, has undergone

extensive restoration work,

conserving the stained glass and

redecorating the interior.

www.friendsofnonsuch.co.uk

Punch and Judy 11th April, Europa Gallery,

Sutton Central Children’s

Library

A traditional puppet play with

lots of laughs as Mr Punch tries

not to get eaten by the crocodile.

Tickets (£2) available at the

Customer Services Desk.

Wallington Farmers’

Market 11th April, 9am - 1pm

the Old Town Hall and Library

Gardens in Woodcote Road

Get along to the borough's oldest

Farmers' Market which hosts

around 26 local producers stalls

every month.

World Book Night 2015 23rd April , Sutton Libraries

World Book Night is an annual

celebration of reading and books.

Sutton Libraries will be

celebrating with their own book

give-aways on the night.

Please ask in your local library

for more details.

Old Carshalton guided

walk 26th April, 2.30pm

Meet at Honeywood Museum

An hour and a half walk led by

local historian John Phillips

looking at some of the historic

buildings and landscapes of

Carshalton. £3.50. Call 020 8647

4297 to book a place on the walk.

Quiz Night 29th April , St Bede’s Centre

In aid of St. Raphael’s Hospice.

Table of 8: £60 please bring your

own food and drinks. Doors open

at 7pm and the quiz starts at

7.30pm. For more details contact

Diana on 020 8641 3540.

www.straphaels.org.uk

Getting started on your

allotment course 10th May, 10am - 3.30pm

Carshalton Community

Allotment

Getting started on an allotment

or new vegetable patch can be

daunting! Where should you

start? How much space do you

need? How can you keep the

weeds down? What can you

grow? If these questions are

worrying you then this EcoLocal

course could be for you.

www.localfoodnetwork.org.uk

Get on your bike Learn to ride a bike. Get exercise

in the fresh air. Or just enjoy

trying out EcoLocal’s exciting

accessible cycles.

EcoLocal’s regular inclusive

cycling sessions for adults of all

abilities run three times per

week:- Mondays, Wednesdays

and Thursdays 10am-12noon

Sessions are outdoors on the

David Weir Leisure Centre

athletics track whatever the

weather!

Only £3 per person, carers free.

14+ year olds can attend if

accompanied by an adult.

www.localfoodnetwork.org.uk

thenetworker page18

Page 19: SCVS Networker - March 2015

Chief Executive: Susanna Bennett

Communications and Admin:

Claire Avery

Jackie Parr

Development Team

Razia Sattar

Hilary Chisnall

Accountancy Services:

Glory Sivaraja

Helen Varley

Creative Payroll Solutions Ltd

(CPS):

Karen Adorjan

Melanie Brannan

Healthwatch Sutton

Pete Flavell

Pam Howe

Sara Thomas

The Networker is the bi-monthly

magazine of :

Sutton Centre for the Voluntary

Sector (SCVS)

Granfers Community Centre,

73-79 Oakhill Road,

www.suttoncvs.org.uk

020 8644 2867

[email protected]

@SuttonCVS

Registered Charity No: 1063129

contact us

page19

March - June 2015

thenetworker

facebook.com/suttoncvs

Training and networking

Create presentations that count

Superhighways 19th June, 10am - 2.30pm

SCILL, 3 Robin Hood Lane, Sutton SM1 2SW

Organisations that want to attract new funding or

encourage supporters to take action need to clearly

communicate their impact – and an effective digital

presentation should tell the story of your work in a way

that engages your audience and demonstrates the

difference your organisation makes.

Every element you use in a presentation has a function,

from your first slide to a well-placed powerful image or

graphic. Long bullet-point lists, endless text and poor

design are likely to leave your audience snoring. Join this

course from Superhighways to learn how to create a

compelling digital presentation that captivates and

inspires.

Find out more at http://www.eventbrite.co.uk/e/create-

presentations-that-count-tickets-15100133907

SCVS Voluntary Sector Forum

23rd April, 2-4pm

SCVS, Granfers Community Centre, 73-79 Oakhill Road,

Sutton, Surrey SM1 3AA

Please confirm your attendance for the forum by emailing

[email protected] at least a week in advance.

Page 20: SCVS Networker - March 2015

Payroll that stacks up

Contact us today: t: 020 8644 2867 e: [email protected] w. www.cpspayroll.co.uk

Get CPS to manage your payroll and see how much time you could save

Focus on service delivery - getting us to sort out your payroll means that you can concentrate on what’s important for your organisation

Comply with current legislation - we make sure that pay is calculated correctly, and HMRC have all the correct up to date PAYE information for your organisation

No need to purchase specialist software or train staff - we are specialists in payroll and up to date with all the latest legislation