SCTE AND YOU

Presented to CCTA

Daniel Howard, SCTE CTO

16 Jul 2013

• Over 13,000 members throughout North America

• 40 year history of technical leadership

• Increase your technical proficiency

• Take advantage of SCTE membership:

THE VALUE OF SCTE

•Certifications •SCTE Courses and Manuals •Primers •Trainers’ Resources •Bookstore •InfoScope® Conference Archives •Local Chapters •Memberlink/SCTE-List •Mobile Apps

•Publications •Symbols and Graphics •Tech Facts •Dictionaries and Encyclopedias •Tools •Tech Tips •White papers •SCTE Foundation: Grants and Scholarships

• THE VALUE OF SCTE:

• PD CONTENT DEPTH VS. TIME

•TIME WARNER, SUDDENLINK, MORE COMING…

SCTE CERTIFICATIONS USED BY MAJOR MSOS!

p5 p5

Broadband Premises

Installation

BCSS

BDS

BTS

BTCS

Certification Prep Courses:

DOCSIS

Table of Contents

• Introduction to Cable

• Mod 1–Signaling and Transmission in Cable Networks

• Mod 2–Customer Service

• Mod 3–Installation Preparation

• Mod 4–Aerial Installation

• Mod 5–Underground Installation

• Mod 6–Bonding and Grounding

• Mod 7–Premises Wiring

• Mod 8–Equipment in the Home

• Mod 9–Test Equipment

• Mod 10–Equipment Installation (Video)

• Mod 11–Equipment Installation (HSD)

• Mod 12–Equipment Installation (Voice)

• Mod 13–Troubleshooting and Repair

• Mod 14–Premises Signal Configuration

• Mod 15–Safe Work Practices

• Appendix

• Glossary

Optional Modules: Business Services / Metro E Home Networking Home Security IPv6 Advanced Troubleshooting

SCTE CERTIFICATION RESOURCES:

NEW INSTALLER GUIDEBOOK

•SPANISH TRANSLATION OF

GUIDEBOOK IN PROCESS

p8

BUSINESS CLASS SERVICES: E-COURSE CONTENT PHASING

Major Category Phase 1 Phase 2

General Business Services Business Services 101 *

Residential vs. Business Services Customer Care

Soft Skills For Business Quote to Cash

Optimizing Sales to Install Process

Products & Technology Ethernet Network Fundamentals EPL, EVPL, EDI, ELAN, EMAN, ENNI

OSI Layers 1-3 Carrier Ethernet over DOCSIS

OSI Layers 4-7 Cloud Services

MEF Overview Cellular Backhaul

PBX Fundamentals WiFi / Wireless

Structured Wiring EPoN, DPoE, RFoG

TDM Managed Services

ISDN PRI

SONET

TDM Circuit Emulation

Voice Trunking

Operations Performance Verification Monitoring & Troubleshooting

Fault Management Tools, Test & Measurements

Schematics SLA & Performance Guarantees

Wiring, Grounding, Power Business Premise Equipment

Environmentals Stations & Interfaces

Cable Wire Care Security/Fire Systems & Alarms

DOCSIS in Business Commercial Buildings, Wiring & Access

IP Testing Network Fundamentals

Scheduled Maintenance Business & Impacts From Residential

p8

DIGITAL HOME CERTIFICATE

• Need aggressive mechanism to add new content for installers – Explosion of untethered devices & customer owned equipment

– Next generation in home networks • WiFi, MoCA, IP STBs, Media Gateways

– Elimination of analog channels

– Customer & service assurance • Proactive network maintenance tools

• Medals as proposed mechanism with immediate benefits

DIGITAL HOME CERTIFICATE SERIES

• IMPACT OF GOING ALL DIGITAL

– Fundamentals of All Digital

– CPE

– System Performance

– Proof of Performance Testing

– Recommended Practices

– Digital Connections

• ETHERNET: ETHERNET TRANSPORT

– Introduction to Ethernet and Equipment

– OSI Protocol and Ethernet Frames

– Ethernet Connectivity and Cabling

– Auto-negotiation

– Switched Ethernet Networks

– Ethernet Test and Turn-up

– Network Troubleshooting

• FUNDAMENTALS OF IP NETWORKING IN CABLE

– Introduction to Standards and RFCs

– Addressing

– Subnetting, VLSM Route Summarization and Wild Card Masking

– IP Quality of Service

– IPv6 Fundamentals

– IPv6 Addressing

– IPv6 Migration

• IT ESSENTIALS: PC HARDWARE AND SOFTWARE (A+) – Introduction to the Personal Computer

– Lab Procedures and Tool Use

– Computer Assembly

– Overview of Preventative Maintenance

– Operating Systems

– Networks

– Laptops

– Mobile Devices

– Printers

– Security

– The IT Professional

– Advanced Troubleshooting

• HOME NETWORKING ESSENTIALS: WIRED AND

WIRELESS (NET+) – Introduction to Home IP Access Services and Technologies

– Network Fundamentals

– Network Media and Signals

– IP Addressing

– TCP/IP Networks

– Network Appliances

– Troubleshooting Tools

– Routing and Switching

– Wireless RF Networks

– IEEE 802.11

– Home Networking Technologies

SCTE COURSE CATALOG

EXAMPLE CAREER PATH MAPPING TO SCTE ON-DEMAND COURSES

MSO Category SCTE Courses

(on demand) Duration

Course

Completion Certification

Tech

Trainee Understanding Cable

Technology

8 weeks (8-16 total student

hours) Complete

Course

assessment

test

Tech 1 SCTE Broadband

Premises Installation and

Service (BPI, BPT)

Course + guidebook

8 weeks/

48 to 80 total student hours Complete SCTE BPI

Tech 2 SCTE Broadband

Premises Installation and

Service:

(same as above)

8 weeks/

48 to 80 total student hours Complete

SCTE BPT

Tech 3

Home Networking

Essentials: Wired and

Wireless (CompTIA

Network+ Certification

Program)

12 weeks/

24 to 72 total student hours Complete

CompTIA

Network+

certification

p12

EXAMPLE CAREER PATH MAPPING TO SCTE ON-DEMAND COURSES

MSO

Category

SCTE Courses

(on demand) Duration

Course

Completion

Certification

Tech 4 Business Class Services

Specialist

(BCSS)

10 weeks/

21 to 42 total student hours Complete SCTE BCSS

Broadband Distribution

Specialist (BDS)

10 weeks/

35 to 70 total student hrs Complete SCTE BDS

Broadband Transport

Specialist

(BTS)

10 weeks/

35 to 70 total student hours Complete SCTE BTS

Broadband Telecom

Center Specialist

(BTCS)

10 weeks/

35 to 70 total student hours End of July SCTE BCTS

Digital Video Engineering

Professional (DVEP)

8 weeks/

32 to 48 total student hours End of August SCTE DVEP

DOCSIS Professional

(DOCSIS)

8 weeks/

32 to 48 total student hours End of August SCTE DOCSIS Internet Protocol

Engineering Professional

(IPEP)

8 weeks/

32 to 48 total student hours End of Sept SCTE IPEP

p13

MSO WORKFORCE MAPPING TO SCTE ON-DEMAND COURSES

Specific MSO

Categories SCTE Courses Duration Certification

TOC TECH

DISPATCH TECH

INSTALL TECH

EDGE AND

ACCESS

NOC TECH

BACKBONE AND

XPORT

APPLICATIONS

Business Class Services

Specialist (BCSS)

10 weeks/

21 to 42 total student hours SCTE BCSS

Broadband Distribution

Specialist (BDS)

10 weeks/

35 to 70 total student hrs SCTE BDS

Broadband Transport

Specialist (BTS)

10 weeks/

35 to 70 total student hours SCTE BTS

Broadband Telecom Center

Specialist (BTCS)

10 weeks/

35 to 70 total student hours SCTE BCTS

DOCSIS Cert Course

Channel Bonding in D3.0

10 weeks/

32 to 48 total student hours SCTE DOCSIS

SCTE Cisco Academy

CCNA1-4, CCNP Route

Scheduled / Online Instructor

CCNAx 8 - 9 weeks

32 to 48 total student hours

CCNP Route 10 weeks

48 to 64 total student hours

CCNA/CCNP

DOCSIS, IPv6 Impact on

Cable, Fundamentals of IP,

CCNP Route

8 weeks/each

35 to 70 total student hours SCTE IPEP

Fundamentals of SDV, Digital

Video and MPEG Video

8-10 weeks/each

32 to 48 total student hours SCTE DVEP

p14

ENG/NOC & TECH OPS WORKFORCE USE OF ADDITIONAL SCTE RESOURCES

Role & Scope SCTE Online Course/ Certification

Mapping

Additional SCTE Onsite Courses

and Certification Mapping

TOC Tech: Plant

Maintenance Tech

support

-Impact of Going All Digital

-Fundamentals of IP Networking in Cable Networks

-Broadband Distribution Specialist (BDS Certification)

-Broadband Transport Specialist (BTS Certification)

-DOCSIS) (DOCSIS Certification, Part of IPEP

Certification)

-Broadband TelecomCenter Specialist (Q2-2013)

(BTCS Cert.)

-Digital Basics and DOCSIS Fundamentals (Part of

DOCSIS Certification)

-Fundamentals of Optical Fiber Transport (Part of BTS

Certification)

- Coaxial Cable in the HFC Plant (Part of BDS

Certification)

-Return Path (Part of BDS Cert.)

Dispatch Tech:

Install tech and

service tech

support

-Understanding Cable Technology

-Broadband Premises Installation and Service (BPI,

BPT Certifications)

-Impact of Going All Digital

-DOCSIS (DOCSIS Certification, Part of IPEP

Certification)

-IT Essentials / CompTIA A+ PC Hardware and

Software (A+ Certification)

-Fundamentals of IP Networking in Cable Networks

-Fundamentals of Optical Fiber Transport (Part of BTS

Certification)

-Return Path (Part of BDS Certification)

-DOCSIS Systems (Part of DOCSIS Certification)

-Ethernet Transport

-Coaxial Cable in the HFC Plant (Part of BDS

Certification)

-Troubleshooting Voice over Internet Protocol (VoIP)

p15

ENG/NOC & TECH OPS WORKFORCE USE OF SCTE RESOURCES

Role &

Scope

SCTE Online Course/ Certification

Mapping

Additional SCTE Onsite Courses

and Certification Mapping

Install &

Service Tech

(res)

-Understanding Cable Technology

-Impact of Going All Digital

-Fundamentals of IP Networking in Cable Networks

-Broadband Premises Installation and Service (BPI, BPT

Certifications)

-IT Essentials / CompTIA A+ PC Hardware and Software

(A+ Certification)

-Ethernet Transport

-Home Networking with Wi-Fi

(Network+ Cert.)

-Fundamentals of Optical Fiber Transport (Part of BTS

Certification)

-Return Path (Part of BDS Certification)

-DOCSIS Systems (Part of IPEP Certification)

-Coaxial Cable in the HFC Plant (Part of BDS

Certification)

-Troubleshooting Voice over Internet Protocol (VoIP)

-Wi-Fi HotSpots (CWTS+ Certification)

Maintenance

Tech (comm)

-Impact of Going All Digital

-Fundamentals of IP Networking in Cable Networks

-Broadband Distribution Specialist (BDS Certification)

-Broadband Transport Specialist (BTS Certification)

-DOCSIS (DOCSIS Certification, Part of IPEP

Certification)

-Broadband Telecom Center Specialist (Q2-2013)

(BTCS Certification)

-Digital Basics and DOCSIS Fundamentals (Part of

DOCSIS Certification)

-Fundamentals of Optical Fiber Transport (Part of BTS

Certification)

-Coaxial Cable in the HFC Plant (Part of BDS

Certification)

-Return Path (Part of BDS Cert.)

p16

ENG/NOC WORKFORCE USE OF SCTE RESOURCES

p17

Role &

Scope

SCTE Online Course and

Certification Mapping *

Additional SCTE

Onsite Courses and

Certification Mapping

Commercial

Networks, Edge &

Access

Impact of Going All Digital

IPv6 Impact to Cable Networks (Part of IPEP Certification)

Business Class Services Specialist (BCSS Certification)

Broadband Distribution Specialist (BDS Certification)

Broadband Transport Specialist (BTS Certification)

CCNA (CCNA and part of IPEP Certification)

Broadband Telecom Center Specialist (Partial in late 2013)

(BTCS Certification)

DOCSIS (DOCSIS Certification, part of IPEP Certification)

Broadband Telecom Center Specialist (BTCS

Certification)

MPEG (Part of DVEP Certification)

Ethernet Transport

Return Path (Part of BDS Certification)

DOCSIS Systems (Part of DOCSIS

Certification)

Fundamentals of Optical Fiber Transport (Part

of BTS Certification)

HSD, Video,

Applications, Voice

CCNA (CCNA Certification, part of IPEP Certification)

DOCSIS (DOCSIS Certification, part of IPEP Certification)

Broadband TelecomCenter Specialist (Partial in late 2013)

(BTCS Certification)

Fundamentals of SDV, DV and MPEG (Part of DVEP

Certification)

CCNP ROUTE (CCNP Certification, part of IPEP

Certification)

IPv6 Impact to Cable Networks (Part of IPEP Certification)

DOCSIS Systems (Part of DOCSIS

Certification)

Digital Video Engineering Professional (DVEP

Certification)

MPEG (Part of DVEP Certification)

Internet Protocol Engineering Professional

(IPEP Certification)

* Online courses are included in Corporate Alliance, and also available onsite for additional fees (certification exam fees not included)

ENG/NOC WORKFORCE USE OF SCTE RESOURCES

p18

Role &

Scope

SCTE Online Course and Certification

Mapping *

Additional SCTE

Onsite Courses and

Certification Mapping

NOC Tier1 Tech:

Surveillance &

Ticketing; Remote

Fix Center of

Excellence (COE)

Teams include HSD,

Video, Applications,

Voice, Edge &

Access, Transport,

Commercial, IT

Impact of Going All Digital

Broadband Distribution Specialist (BDS Certification)

Broadband Transport Specialist (BTS Certification)

Business Class Services Specialist (BCSS Certification)

Broadband Telecom Center Specialist (Partial in late 2013)

(BTCS Certification)

DV Fundamentals/MPEG/SDV (Partial in late 2013) (Part of

DVEP Certification)

DOCSIS (Available 2H2013) (DOCSIS Certification, Part of

IPEP Certification)

IPv6 Impact to Cable Networks (Part of IPEP Certification)

CCNA (Part of IPEP Certification)

CCNP ROUTE (Part of IPEP Certification)

Internet Protocol Engineering Professional (IPEP

Certification)

MPEG (Part of DVEP Certification)

Ethernet Transport

Return Path (Part of BDS Certification)

Digital Basics and DOCSIS Fundamentals (Part of

DOCSIS Certification)

Fundamentals of Optical Fiber Transport (Part of

BTS Certification)

Coaxial Cable in the HFC Plant (Part of BDS

Certification)

DOCSIS Systems (Part of DOCSIS Certification)

Linux Level 1 (Part of LPI1 or Linux+ Certification)

Backbone &

Transport

IPv6 Impact to Cable Networks (Part of IPEP Certification)

Broadband Transport Specialist (BTS Certification)

Broadband Telecom Center Specialist (Partial in late 2013)

(BTCS Certification)

CCNA (CCNA and part of IPEP Certification)

CCNP ROUTE (CCNP and part of IPEP Certification)

CCNA Security (CCNA Sec and part of IPEP Certification)

Internet Protocol Engineering Professional (IPEP

Certification)

MPEG (Part of DVEP Certification)

* Online courses are included in Corporate Alliance, and also available onsite for additional fees (certification exam fees not included)

WEB RESOURCES AT WWW.SCTE.ORG

BOOKSTORE

• GoogleTM-powered

• SCTE-specific search engine

• Access to nearly 1,000 SCTE technical resources, including: • RF Troubleshooting

• DOCSIS® Fundamentals

• Free for members to use

THE VALUE OF SCTE INFOSCOPE® CONFERENCE ARCHIVES

• 80% of SCTE rate their involvement with SCTE Chapters as excellent.

• SCTE Chapters offer: • Certification testing

• Cable-Tec Games

• Technical sessions

• Vendor Days

• Newest Benefit for Chapters: • The Technician’s Guide to the Broadband

Distribution Network– presented by CommScope

THE VALUE OF SCTE LOCAL CHAPTERS

• SCTE SupplierConnect, a one-stop supplier resource

• SCTE List, email list for cable professionals to discuss issues and share ideas.

THE VALUE OF SCTE: PROFESSIONAL BENEFITS

MEMBERLINK/SCTE-LIST

Search on “leakage”

MOBILE SOLUTIONS TO AID IN YOUR JOB

Ohms Law calculator Free Combination Ohms Law calculator and resistor color decoder. Electrical Wiring Light Free Pire Wheel/Ohms Law, Conduit Offset/3pt saddle, Ampacity & Wire Size, Box Fill, Conduit Fill, Voltage Drop, Motor electrical/components

Resistor Ratio Calculator and RF Pad Calculator Free Two versions - Quickly and easily determines the standard resistor values to best approximate a desired ratio

WiFi Analyzer Free Shows the Wi-Fi channels around you. Helps you to find a less crowded channel for your wireless router.

Sound Level Meter Free It displays the current, maximum and minimum values in decibels, and generates sound level charts.

Speedtest.net network speed measurement Free Measure the network speed of your Android device.

Unit Converter Free Convert common units from one measurement to another.

IPv4 Subnet Calculator Free Calculate IPv4 subnets and Ips.

IPv4 Address Calculator Free IP Address calculator, particularly for use with CIDR networks.

Network Ping Tool Free Simple network ping that show stats after it's done.

Network Scanner/Discovery Free Computer/devices discovery and port scanner for local area network.

SNMP Manager Free SNMP manager who has functions, such as a MIB browser, Trap reception, and Trap transmission.

SCTE Supplier Connect The SCTE SupplierConnect Mobile App is the premier mobile resource for telecommunications professionals. Use it to quickly find products and services, keep up with industry news and events, and stay in touch with the association – all conveniently from your iPhone.

Cable Loss Calculator

$1.99 Automatically calculates the amount of loss through splitters and taps taking into account distance and type of cable

Patch Cable

$0.99 Make a successful straight through or cross over Ethernet patch cable

Pinouts

$0.99 Pinouts includes "at your fingertips" information for pinouts and wiring diagrams for a number of commonly used network, audio, video, computer, and telephone connectors and more

CableInfo

$0.99 Get information about cables - image, description and pinout

AWG Convert

FREE This great little tool allows you to convert wire diameters expressed in American Wire Gauge (AWG) to diameter and cross sectional area values in metric and imperial units

WireCalc

$2.99 Compute the electrical resistance or voltage drop of a wire or cable

iCable

$0.99 iCable is an application that shows you how to patch an Ethernet cable into a straight or crossed network cable Box Fill Pro

$0.99 Box Fill Pro is an easy to use app that calculates "Box Fill" requirements for an electrical wiring box

Transmission Line Calc

$2.99 Allows you to perform several calculations related to RF transmission Lines

Bubble Level Free Hold any of the phone's four sides against an object to test it for plumb/level, or lay it down on a flat surface for a 360° level.

GPS Distance and Area Measurement Free Turn this application on and walk or drive around a region to measure its area. The path length is measured as well. Seismograph Free Uses your Android device's accelerometer to measure movements on any axis. You can save and export them in CSV files for analysis. Seismo has a high pass filter to remove noise.

Open Signal Maps Free http://www.androidfreeware.net/download-electronica.html

http://droidmill.com/electrodroid-81320.html

http://droidmill.com/fcc-mobile-broadband-test-13089.html

http://droidmill.com/show-my-white-space-50622.html

http://droidmill.com/etherguide-94307.html

http://droidmill.com/pinout-105491.html

http://www.androidzoom.com/android_applications/tools/subnet-calculator_hjxt.html

http://www.appbrain.com/app/cidr-calculator/us.lindanrandy.cidrcalculator

GaugeFinder

$1.99 Universal structural steel reference tool

e-ENGineer

$1.99 Provides solutions to a number of commonly used calculations used in electrical engineering

Extreme Broadband Engineering Mobile Trainer

FREE Contains: product catalog, product installation guide, product spec sheets, video training library and skills test

RF Link Calc

$2.99 Helps you determine the characteristics of an RF link, including Wireless Internet (WiFI) links

CoaxLoss

$0.99 Provides a quick and easy way to estimate cable loss for various cables and frequencies

MicMonitor

$0.99 Take the input from your iPhone’s microphone and output it through the headphone jack, which means you can use your iPhone as an external microphone if you connect a “male-to-male” adapter

Making of RCA cable

$0.99 Explains the procedure for making RCA audio cable with "BELDEN 8412" cable and RCA plug

HTCables

$0.99 A guide to audio/video cables for your home theatre

Transmission Line Calculator

$1.99 Calculates characteristic impedance, effective dielectric constant, and time delay per unit length of microstrip line, strip line, offset strip line, coupled microstrip line, and coupled strip line

RF ToolBox

FREE Calculates impedance for designing RF high-frequency transmission line

Crystal Plug

$1.99 Useful little tool software to help you make a crystal plug (RJ45/RJ11 plug)

Bye Bye 4 Speedtest IP Address

FREE

Stanza Traceroute Subnet Calc, Hex/Bin Convert

FREE

Free Convert Electrical Toolkit

FREE

PUBLICATIONS

• Free Publications:

– Broadband Library

– BBL International

– Cable Learning Review

– CED

– Interval

– SCTE Monthly

– SCTE NewsBrief

– Standards Bulletin

• Plus lots of discounts on other publications!

SYMBOLS AND GRAPHICS

TECH FACTS

• THE VALUE OF SCTE:

• PROFESSIONAL DEVELOPMENT

• Free for Members to use

• Quick-hitting downloadable tools to make your job easier.

• Tech Facts

• 3DVideo with High-Speed HDMI

• Output Power of an Optical Transmitter

• Adaptive Streaming for IP Video Delivery

• Tech Tips

• Scientific Notation Practice

• Practical Application of Ohm’s Law

• Cable Attenuation

• Metric Conversion Charts

JOINT SCTE-ARRIS POCKET GUIDE WITH NEW IP SECTION

Looks great on mobile phones as well!

WHITE PAPERS

• The following are papers either already released, or planned for release in the near future:

• Deploying Enhanced Media Services with MoCA®.

• What is RFoG and When Does it Make Sense?

• Delivering IPTV over Cable

• Improving the Economics of Transport to the Hub

• Optimizing the Return Path RF Signal

• Financial assistance for SCTE members to attend: • SCTE Pd courses

• SCTE Certification

• Associate Degree programs

• Over $200,000 in grants have already been distributed

• Apply for a grant through the SCTE Foundation website

THE VALUE OF SCTE: SCTE FOUNDATION

PD RESOURCES AT WWW.SCTE.ORG

• Upcoming SCTE Live Learning webinar topics:

• Understanding Cable Technology (June)

• Best Practices for Cable Headend & Hub Facilities (July)

• Service Enablement (August)

• Remember…Free to members and Free access to archived sessions

LIVE LEARNINGTM WEBINARS

© 2010 by SCTE 36

Advanced Advertising

Advanced Advertising in the All-Digital Network

Understanding the SCTE 130 Technical Framework

Business Services

Cell Backhaul - Testing and Monitoring Best

Meet SLA requirements

Enabling Technologies for Profitable Ethernet Services

How Does Cellular Backhaul Work?

How to Ensure the Big One Doesn't Get Away

Update on CableLabs® Business Services Specifications

Winning Architectures for Cable's Business Services 2008

Migrating to Business Ethernet Services

Service Management

Digital Rights Management - Extending Conditional Access Throughout the Home

The Holy Grail of Flow - Through Provisioning

DOCSIS®

Bandwidth Management and the Impact of DOCSIS® Channel Bonding

DOCSIS 3.0 - It's Deployment Time

DOCSIS® 3.0 Revisited

IP Video over DOCSIS® Networks

Monitoring and Managing a DOCSIS™ 3.0 Network

The DOCSIS® M-CMTS™ Architecture

DOCSIS® PreEqualization

DTV, IP, and IPv6

Adaptive Streaming: IP Video Delivery

End-to-End Traffic Engineering -- Challenges and Considerations

IP 101

IPTV a.k.a. Video Over IP

IPTV: How It Works and How to Monitor/Troubleshoot It

IPTV - Monitoring, Diagnosis and Analysis

IPv6: Deployment Issues and Challenges

IPv6 in the Data Center

Should Cable Move to IPTV via Video Over DOCSIS?

Migration to an IPv6 Infrastructure

The Path to IPv6 in Cable Networks

Troubleshooting MPEG2

Emergency Alert System (EAS)

Emergency Alert System (EAS) - Is Your System Ready?

Fiber Transport

FTTx: Friend or Foe?

Cable’s Fiber to the Home (PON over HFC network to the Premises)

Fundamentals

IP for the Cable Engineer

HDTV/3DTV

3DTV: Delivery to the Home

An Overview of the DOCSIS® Set-top Gateway Protocol

HFC Systems

Characterizing Signal Leakage From an All-Digital Cable Network

Managing Linear and Non-Linear Distortions in HFC Systems

Modern Upstream Best Practices

The National Electrical Code: Why Comply?

Home Networking

Distributing Video in a Whole-home Application Securely and Efficiently

Home Networking Technologies

In-Home Support Services

The Emerging In-Home Network, Here Comes Video!

Networks

Carrier Grade Ethernet

Carrier Ethernet Networks: Ethernet Mobile Backhaul

Carrier Grade Ethernet: Is Your Network Prepared?

CWDM/DWDM - Bandwidth Demand Tamed

Deploying Ethernet Transport: Engineering Best Practices

Ethernet Service Testing and Monitoring

Metro Ethernet and Carrier Grade Ethernet in the HFC Network

Migrating to Business Ethernet Services

Next Generation Networks: Speed, Services and Solutions – The Cable Network of the Future

OCAP

Tru2way, OCAP and EBIF - What it means for MSOs

PacketCable™

An Overview of IP Multimedia Subsystem (IMS)

PacketCable™: Architecture, Equipment and Transport

Moving to PacketCable™ 2.0

Network Infrastructure, IMS, SIP and PacketCable 2.0™ - Should We Do It?

PacketCable™ Multimedia (PCMM): More Than Just VoIP

PacketCable™ Reliability in the Outside Plant

Downloadable DOCSIS Checklist for the PacketCable™ Reliability in the Outside Plant seminar

PacketCable™: Provisioning the Service and Guaranteeing Quality

Switched Digital Video

A View From the Top: Switched Digital Video

Switched Digital vs. All Digital

VoIP

Troubleshooting VoIP in a DOCSIS Network

VoIP Protocols: SIP and MGCP/NCS - SIP and MGCP/NCS

Trends in Cable Telecommunications: What's Next?

Wireless Technology

802.16 - WiMAX and WMAN: Opportunity or Threat?

Seamless Mobility

The Integration of Wi-Fi and WiMAX in HFC

Live LearningTM Archives

p37

PRIMERS NOW AVAILABLE

p37

What are... Carrier Ethernet Attributes? What is...Precision Optical Cleaning? What is...Carrier Ethernet? What is...Project Management? What are...Digital & Analog Content/Connector Types? What is…PSIP? Part 1 of 3 What is...eWaste What is…PSIP? Part 2 of 3 What is... Fiber Cleaning? What is…PSIP? Part 3 of 3 What is...Fiber Termination? What is...R and U Value? What is…Hex? What is...RFoG? What is…a Home Health Check? What is…RF Theory? What is...IPv6? What is…RF Spectrum? What is...LTE? What is...Risk Concentration Analysis …? What is...Metro Ethernet? What is…Signal Theft Prevention? What is…MoCA? Part I What is...Skin Effect? What is…MoCA? Part 2 What is…Terminated Connector Performance? What is…MoCA Home Networking? What is...Theft of Service? What is…MoCA 2.0? What are...Video Delivery Methods? What is...Modulation? What is…a Video Display? What is...OMI? What is...WDM? What is...Optical Spectrum? What is…WiFi? What is…Power Theory? What is...a Wi-Fi Hotspot?

• SPANISH PRIMERS

• Como Maximizar Tu Potencial de Liderazgo en Banda Ancha

• ¿Qué es...Limpieza de Fibra óptica?

• ¿Qué es…Carrier Ethernet?

• ¿Que es Modulación?

• ¿Qué es Efecto Skin o Superficial?

• ¿Qué es…Protocolo de Internet Versión 6?

• ¿Qué es…Espectro de RF del Cable?

• ¿Qué es…Teoría de Potencia?

• ¿Qué es…el Espectro Óptico?

• ¿Qué es…Teoría de RF?

¿Que es Hotspots?

¿Qué es...Terminación de Fibra óptica?

¿Qué es... MoCA? Parte I?

¿Qué es... MoCA? Parte 2

¿Qué es... MoCA 2.0?

¿Qué es…WDM?

¿Qué es WiFi?

¿Que son los Métodos de Entrega de Video?

¿Qué es…Índice de Modulación Óptica (OMI)?

¿Qué son...Redes Domiciliares MoCA?

LEADERSHIP PROGRAMS

SCTE-Tuck

Executive Leadership

SCTE-Georgia Tech

Management Development

SCTE

Supervisor 101

Focus Innovation and Leadership Operations Management Supervisory Skills

Target

Audience

Senior level executives with job titles of Sr. Director

and above

Management level professionals with job

titles from Manager to Director

Managers and supervisors in

charge of field level

professionals

Financial

Statements

Participants learn how to leverage and utilize

financial statements to create value for their

organization.

Participants will learn how to read and

understand financial statements and their

role with their organization

Participants will only touch on

financial statements as they

relate to overall metrics for their

organization.

Strategy

Development

Participants will examine the skills necessary to

develop a strategic mindset and implement new

strategies within their organization.

Participants will discuss the framework of a

successful strategy, specifically related to

technology.

Participants will review how to

better understand how their

role impacts their organizations’

overall strategy.

Personal

Growth

Participants will gain insights into the traits and

styles that help proven leaders to excel, as well as

ways then can enhance their own leadership style.

Participants will review the management

styles, leadership characteristics and

approaches for dealing with difficult

people.

Participants will examine the

essential skills necessary to be

an effective supervisor.

Innovation

Participants will discuss the techniques and

principles necessary to allow innovation to thrive

with organizations focused on operational

efficiencies

Participants will touch on the aspects of

change management and the metrics that

need to be in place to determine success.

N/A

Operations

Participants discover the proper methods to fully

integrate an operations strategy with other key

business units.

Participants fully examine successful

proactive operations management

techniques and procedures.

Participants will discuss the

necessary skills and activities to

maintain efficient day-to-day

field operations.

p40

TUCK CLASS OF 2013

p40

p41

GEORGIA TECH CLASS OF 2013

p41

SCTE-GEORGIA TECH CABLE INDUSTRY MANAGEMENT DEVELOPMENT PROGRAM

Monday

May 7

Tuesday

May 8

Wednesday

May 9

Thursday

May 10

Friday

May 11

8:00-8:30am

Program Overview

8:00-8:15am

Day Overview

8:00-8:15am

Day Overview

8:00-8:15am

Day Overview

8:00-8:15am

Day Overview

8:30am-12:00pm

Developing a Technology Strategy

Learn about frameworks to

analyze competition in

technology industries

Examine trends and

transformations in the cable

industry

Understand how to develop a

technology strategy that supports

the business and the firm’s

critical success factors

8:15am-12:00pm

Measuring and Analyzing

Performance

Learn about the principles of

managerial accounting to

improve decision making

capabilities

Examine basic cost behaviors

and their measurement

Understand cost-volume-profit

relationships

Focus on special issues such as

activity-based costing and

budgeting with uncertainty

8:15am-12:00pm

Managing Technology Projects

Learn project management

tools and techniques to

increase project success,

including the use of earned

value analysis

Understand why some

technology projects fail

8:15-12:00pm

Leading and Managing High

Performing Teams

Understand models of

leadership & management

styles

Develop approaches for

dealing with difficult people

Understand the

characteristics of high

performing teams

8:15-12:00pm

Understanding Outsourcing

Arrangements

Identify the areas of

technology that are

outsourced

Understand the cost/benefits

of outsourcing

Identify potential risks and

long-term concerns

Explore recent trends and

industry best practices

12:00-1:00pm

Lunch

12:00-1:00pm

Lunch & Learn: Perspectives on

Operational Budgeting

12:00-1:00pm

Lunch

12:00-1:00pm

Lunch & Learn: Cable Industry

Executive Speaker

12:00-2:00pm

Lunch & Learn:

Outsourcing in the Cable

Industry

Explore outsourcing in call

centers, construction, and

installers

Understand call centers and

their impact on technical

operations

Examine trends in

construction contracting and

installers

1:00-5:30pm

Analyzing Financial Statements

Develop the ability to read and

understand the four basic

financial statements

Learn to evaluate financial

statements using both ratio and

vertical analysis methods

Examine the important

information included in financial

statements for the cable industry

and competitor analysis

1:00-5:30pm

Justifying Technology Investments

in the Cable Industry

Learn how to justify technology

investments using fundamental

concepts of project financing

Understand the concept of “total

cost of ownership”

Understand the tools and

techniques that are available to

evaluate IT projects

1:00-5:30pm

Network Operations and Facility

Management Understand what proactive

network management really

means – from the perspectives of

operations, the workforce, the

customer and the associated

financials

Learn about the tools, processes,

measurements and

communications associated with

proactive management

Apply Total Cost of Ownership

(TCO) to the cable industry

Learn how to model it and make a

business case to support it

1:00-5:30pm

Managing Change in Technology

Implementations

Understand the business

drivers for change

Assess the political landscape

for change

Understand the different

stages and roles in change

implementation

Discover proven tools for

measuring change progress

and outcomes

Develop versatility in change

leader behaviors

6.30-8.45pm

Dinner Networking Event

2:00-2:30pm

Program Closing: Taking the

Learning Home

VIDEO CONTENT STRATEGY

• Video content strategy is working!

– LiveLearningTM content now directly useable in training content

• Videos being embedded into PD training content

– Staff-generated

– LiveLearningTM videos

– Expo videos is next step

– Chapter training videos to follow

• SCTE YouTube also being used by others for their presentations

– Mainly vendors chapters

– Popularity up to 1400 hits

• Challenge: storage/scalability

p43

NEW VIDEO LOOK OF EXPO

• Speakers required to record two-minute overviews of their topic

• Between the abstract level and the full presentation level

• Consumable (used on-the-go, at the gym, etc.)

• Get more out of Expo sessions

• Appeal to broader audience

• Build video library of overviews, and link to the deeper-dive content on our website

• Use videos in our On Demand SCTE courses

p44

p45

SCTE CABLE TECHNOLOGY CAREER PROGRAM

• Goal:

– Provide students with career alternatives

– Graduate with certification that is recognized by cable operators

• Audience includes:

– Entry-level candidates considering the cable telecommunications industry, including:

• Returning military veterans

• Anyone seeking refreshers

– Installation contractors (SCTE third-party certifier, eliminating co-employment concerns)

p45

North Seattle Community College, WA (Mount Rainier Chapter/Comcast)

Robert E. Lee and John Tyler HS, TX (North Central Texas Chapter/Suddenlink)

Putnam Career and Technical Center, WV (WV Mountaineer Chapter/Suddenlink)

Central Piedmont Community College, NC (Piedmont Chapter/Time Warner Cable)

PILOTS

p46

SUCCESSES: NSCC

• Course is part of degree program

• Four students BPI certified last semester

• Quote from instructor (to SCTE Mount Rainier Chapter Leader)

– “When industry professionals like yourself assist college faculty it makes our job a lot easier…assistance in administering the SCTE test…opens a door so I can proctor SCTE certifications for NSCC… One of my goals for students is that they leave our campus with industry certifications.”

p47

SUCCESSES: PCTC

• By the numbers…

• 18 students

• 12 SCTE BPI certification exams

administered

– 8 passed exam

– 5 selected for interviews

– 3 have been hired p48

SCTE HQ ROLES AND SUPPORT

• Recommended practice (Guidelines)

• Assist in making the connections

• Support the Instructors

– Instructor Resources website

– Presentation PowerPoints

– Guidebook Quiz answers

• Dedicated webpage

p49

SCTE CHAPTER ROLES AND SUPPORT

• Be a champion!

• Invite class to technical training & vendor days

• Visit/speak to class

• Offer local headend tour

• Provide discounted session rates for students

• Remind teacher/students about ½ price student membership

• Assist in proctoring certification exams

p50

TECHNICAL SUPPORT CERTIFICATION

• MSO request for SCTE to explore creation of a “Technical Support” certification and training

– Audience: NOC, SOC, TOC staff who monitor the network and support field techs in troubleshooting issues

• They often lack cable fundamentals, installation basics

– Content: MSO defined, plus elements of:

p51

ENTER TITLE HERE

• SCTE will host the official archive for 10+ years of Ron Hranac’s Technical Columns from Communications Technology & CT Reports • Over 120 articles

• Ron will also provide regular columns/content for SCTE Interval

WHAT IS FIRST?

• For Inspiration and Recognition of Science and Technology

• Founded by Dean Kamen to inspire young people discover the excitement and rewards of science and technology

• SCTE supports FIRST’s mission to be science and technology leaders by engaging them in exciting mentor-based programs that build science, engineering and technology skills that inspire innovation

SCTE CHAPTER PARTICIPATION

Who is currently participating in FIRST?

• Donations – Red Rock Chapter

– Llano Estacado Chapter

• Robot visits Vendor Day – Sam Houston Chapter

– Bonneville Chapter

SUCCESSES AND CHALLENGES

Points matrix

• New members

• Events

• Provide training or information to school

• Participate in a career fair

• Increase chapter meeting attendance

• Future volunteers

• Need a Champion!

ADVANTAGES: HOW CAN YOU

GET INVOLVED?

• Invite students to cable event or vendor day

• Invite students or teams to present

• Recruit new students as SCTE members

• Host team meetings at your facility

• Host a local career fair for FIRST student participants

p57

SCTE STANDARDS PROGRAM

p57

• Data Standards (DSS) – Responsible for data communications

standards

– DOCSIS 3.1

• Digital Video (DVS) – Digital cable network standards (e.g. SCTE

40) and advertising insertion standards (SCTE 130)

– Enhancements for new features/facilities such as MPEG4, DASH, 3D, advanced audio and CALM act

– Ongoing enhancement of SCTE 130 ad standards

• Interface Practices (IPS) – Cable, connector, network elements,

construction, symbology

– New topics include fiber projects (RFoG, fiber modules from CCAP), MoCA, higher frequency requirements

• Network Operations (NOS) – Standards and recommended practices for

measurements and increased performance and availability of cable networks

– Enhancement of SCTE publication (SMRP) to cover more of the network, provide additional tools

– Standard for IP Interconnection

– Future topics include cyber security, digital home, IP migration, business services, customer performance/communications, wireless, and business continuity

– New working group: Measurements (including LTE/leakage)

• Sustainability Management (SMS) – Best practices for facilities energy management,

recycling

– Product environmental requirements and associated testing

– Energy benchmarking

– Network energy management (APSIS™)

EXAMPLE SCTE ONGOING

STANDARDS EFFORTS

Digital Video Subcommittee – 3D standards

– Audio standards

Sustainability Management Subcommittee – Energy and Density Benchmark Measurement

– APSIS™

– Recommended Equipment Recycling Practices for Cable Operators

Network Operations Subcommittee – Enhanced measurement recommended practices

– IP interconnection

– HFC Readiness for DOCSIS 3.1 Special Working Group

– LTE/Leakage Working Group

Interface Practices Subcommittee – Optical modules

– RFoG generation 2

SCTE ENERGY STANDARDS

• SMS 001 – SCTE SMS Facilities Energy Management Recommended Practices – SCTE 184 - DONE

• SMS 002 – Product Environmental Specifications & Test Procedures – SCTE 186 - DONE

• SMS 003 – Adaptive Power System Interface Specification (APSIStm ) – IN PROGRESS

• SMS 004 – Energy and Density Benchmark Measurement (for hardware) – IN PROGRESS

• SMS 005 – Predictive Alarming (EMS System/hardware) (launching 2H2013)

• SMS 006 – Graphical Hardware Specification

• SMS 007 – 3D Facility Modeling of Energy Consumption & Dissipation

• SMS 008 – Virtual Monitoring & Control (telemetry)

• SMS 009 – High Availability Energy Measurements & Parameterization

• SMS 010 – Disaster Recovery (preparation and facilitation of DR practices)

• SMS 011 – Business Continuity (high reliability network planning)

• SMS 012 – Fleet (alternate fuel, GPS routing, telemetry, and procurement)

• SMS 013 – Energy Financial Specifications

• SMS 014 – Recycling (end of life management) – IN PROGRESS

• SMS 015 – Network to Network Power System Interface Specification

• SMS 016 – Symbology of energy sources for network powering and fleet

If you are a current member, take

advantage of your SCTE Membership

and increase your technical

proficiency.

If you aren’t a member yet, invest in

yourself and join today!

www.scte.org