scrum/kanban adoption in aptos italy -...

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1 • © Aptos, Inc. All rights reserved. v18© Aptos, Inc. All rights reserved. v18

Scrum/Kanban Adoption

in Aptos Italy

Gaia Ventura, Maurizio Vaggi

Milano, 5th December 2018


Engaging Differently, from

Concept to Customer

Gaia Ventura


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3 • © Aptos, Inc. All rights reserved. v18

A Global Retail Powerhouse

Clients

660Brands

1,000Retail Specialists

1,300

apparel | footwear | sporting goods | hard goods | general merchandise | specialty


clients

660countries

55

Global Coverage

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Aptos Singular Retail Solutions

Engaging Differently…from Concept to Customer

CRM DIGITAL POS/MOBILE ORDER MGMT ANALYTICS SALES AUDIT

PLANNING ASSORTMENT PLM F’CAST/ALLOC/RPLN CHAIN COLLAB MERCH/WMS

MERCHANDISE

LIFECYCLE

CUSTOMER

LIFECYCLE

ORDER

LIFECYCLE

For today’s journeys & tomorrow’s!

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7 • © Aptos, Inc. All rights reserved. v187 • © Aptos, Inc. All rights reserved. v18

Aptos Merchandise Lifecycle Management

Strategic Plan

Merchandise Plan

Channel Plan

OTB Management

Plan by Attribute

Merchandise and

Financial Planning

Assortment

Planning

Collection

Lifecycle Management

Forecasting / Allocation

& Replenishment

Supply Chain

Collaboration

Assortment Strategy

Channel Distribution

Item Lifecycle Mgmt

Item Plan

Order Creation

Trend R&D

Concept & Design

Collection Mgmt

Industrialization

Costing / Sourcing

Forecasting

Allocation

Store Replenishment

DC Replenishment

Promos & Markdowns

Initial Pricing

Fashion S&OP

Plan & Schedule

Delivery Management

Vendor Collaboration

Common Data Model Integration Services Workflow Management Calendar Management Integrated Reporting

Services

Retail’s first and only end-to-end Merchandise Lifecycle Management solution


Specialty Apparel

Department Stores

Luxury

Fast Fashion

Specialty Hard Lines

Global Brands

An Impressive

Roster of

Retail Clients

http://www.google.it/url?sa=i&source=images&cd=&cad=rja&docid=3KE7_3Y_3OlMiM&tbnid=bWbrvBEcM3-luM:&ved=&url=http://www.pragmams.it/wps/portal/Pragma-Management-Systems/!ut/p/b0/04_Sj9CPykssy0xPLMnMz0vMAfGjzOKNHU3MPJwNjDwtLM2MDTyDgi2DAwOdjQy8jfQLsh0VAQvDZFI!/?uri=nm:oid:Z6_3A46HC02I89630IRS9SQQC2OA5&ei=t7NKUviyOaKj4gT-iIHICw&psig=AFQjCNHxadn589KqpNCptKaYS3jw7JRhNw&ust=1380713784012936

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New graduates in computer science and engineering, management engineering, maths and physics (internships and permanent contracts)

• Technical Experts• Project Manager (PM)• Business Consultant• Sales• General Services

Follow Aptos Retail on LinkedIn for anynew updates

Our Aptos Teams


Scrum/Kanban Adoption

in Aptos Italy

Maurizio Vaggi


https://www.linkedin.com/company/aptos-retail

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Agenda

• Setting the Scene

• Why Agile?

• Software for Retail

• Scrum in a Nutshell

• Aptos Business Packages

• Scrum Roles

• User Stories

• Limiting the WIP

• Links and Books


Setting the Scene

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Building the Team (2 min)

Form groups of 4-6 students

Select a representative

Choose a name for the group

Create a place card


Focusing the Agenda (4 min)

1-2-4-All to engage everyone

Select 1 topic per group

Write a post-it

Attach the post-it to the board

Present it to the class

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Why Agile?


The Iron Triangle (Waterfall)

People Time

Quality

ScopeFixed

Variable

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The Iron Triangle (Waterfall vs. Agile)

People Time

Quality

ScopeFixed

Variable

Quality

Scope

People Time


Why Agile?

Merging of TXT and Maple Lake (2012)

Started in 2013

A 3-people team: like a startup within TXT

Many conflicting stakeholders

Started with a Russian prototype

Matching Aptos organization in 2018

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40 Agile Methods

© 2017 Lynne Cazaly

Image used with permission.

www.lynnecazaly.com


Scrum in a Nutshell

http://www.lynnecazaly.com/

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“ SCRUM (N): A FRAMEWORK WITHIN WHICH PEOPLE CAN ADDRESS COMPLEX ADAPTIVE PROBLEMS, WHILE PRODUCTIVELY AND CREATIVELY DELIVERING PRODUCTS OF THE HIGHEST POSSIBLE VALUE.”

- The Scrum Guide (https://www.scrum.org/resources/scrum-guide)


Scrum Values

Transparency

Inspection

Adaptation

https://www.scrum.org/resources/scrum-guide

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There are Three Roles in Scrum

Product Owner Team Member Scrum Master


Stakeholders

Managers

Analysts

Clients

Other Scrum Teams

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How Scrum Works


Software for Retail

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User Story: Store Manager

Store Manager

They run a store

Apparel and Shoes


Writing a Product Backlog Item (PBI)

AS A Store Manager

I WANT TO <do something>

SO THAT <some value is created>

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Aptos Business Packages


Retail is a Complex Industry

B&M

E-com

WSLB&M = Brick & Mortar

E-Com = E-commerce

WSL = Wholesale

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Retail is a Complex Industry


Platform plus Packages

MFP AP AF&R Custom

Connector VisualMapping

Engine?

Aptos Planning In-Memory/OLAP

MFP = Merchandise and Financial Planning

AP = Assortment Planning

AF&R = Allocation Forecasting and Replenishment

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Sample Workbook


Constant Pace in 2017 (MFP+AP OLAP)2017

2017

Jan Feb Mar Apr May Jun

5.7

8

5.6

5.5

5.4

Jul

8.1 8.3

Aug Sep Oct Nov Dec

8.2 8.4

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

Legend

Past release

Current

Next release

Future month

Past month

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Aptos MFP/AP in 2018

2018

Jan Feb Mar Apr May Jun

9

Jul

9.1

Aug Sep Oct Nov DecJan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

9.2

Legend

Past release

Current

Next release

Future month

Past month

9.3

9 9.1 9.3 9.3.2AP

MFP

9.3.1


Scrum Roles

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Product Owner (PO)

Has and shares the Vision

Answers team’s questions (Why)

Owns the Product Backlog

Orders the items in the Product Backlog

Decides when a story is Done


Team Member3-9 members + PO + SM

Completes the task for each story

Estimates work

Owns the “how-to-do” the work

Self-organize to get the job done

Co-located and cross functional

Highly motivated (vs. Not my job)

Maintains the product shippable

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Simulating the Daily Scrum

Select 1 argument for your daily

1. What did I do yesterday?

2. What will I do today?

3. Do I see any impediment?

Present it to the class (30 sec)


Scrum Master (SM)

Scrum expert

Acts as a coach

Facilitates Scrum events

Remove impediments

Service to the PO and Team

NOT the Team’s boss

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The Aptos MFP Team – Scrum/Kanban

Stakeholders

MaurizioVaggi

Enrico

Marco V Pavel G Chiara

½Fabrizio

½


The Aptos AP Team – Scrum

Stakeholders

MaurizioVaggi

Chiara

Dario Gabriella

½

Marco V Marco B Stefania

½New Hire

?

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Lessons Learned

The Product Owner and the Scrum Master

should be different

The Scrum Master can work also as a Team

Member

Bottom-up adoption is more difficult without a

coach/mentor

The Team must learn to be self-organizing


User Stories

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User Story (or Card)

As a <User>

I want to <do something>

so that <some value is created>


User Story Map

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Acceptance Criteria

As a planner

I want to

enter VAT

so that

I can calculate

margin

Read-only cells in grey

Display VAT as 0.0%

No format for empty cells

Enter VAT as 0.0%

Can enter only numbers

Can enter numbers ≥ 0

Can enter only 2 digits…


Product Backlog

List of ordered items

Never complete

Card + Done

Contains estimate (Team)

Acceptance criteria (PO)

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The User Story Iceberg

1-2 day work

Themes for a

Sprint

Epic or long term

plan


Aptos MFP 2019.1 in Jira

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Scrum Board


How Scrum Works

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The Task Board

The stories included in the sprint

Stories split in tasks (Team)

Tasks in hours

Lifespan is the Sprint

Sprint from 1 to 4 weeks

2-weeks is the preferred duration


Lucy’s Famous Chocolate Scene

https://www.youtube.com/watch?v=8NPzLBSBzPI

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AgileFit MAP 5.1-8.3


AgileFit MAP 8.4

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AgileFit MAP 9.0-9.2


Aptos MFP 9.3 (Scrum Board)

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Aptos MFP 9.3 (Kanban Board)


Scrum Events

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Agreed and fixed period of time

to complete the work

Stop watch vs. complete work

A Sprint cycle is a set of time-

boxed events

Time-boxed


The Sprint (Time-boxed)

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1-Week Sprint (Time-boxed)


Sprint Planning

1. What can be done?

PO + SM + Team

Select items (priority, size)

1-2 hours/week of Sprint

2. How we get it done?

SM + Team + PO*

Stories split in tasks (hours)

* = Optional

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Daily Scrum in Aptos


Daily Scrum

Team + SM + PO*

Time-boxed: 15 minutes

Share work and Inspect

1. What did I do yesterday?

2. What will I do today?

3. Do I see any impediment?

Adapt after the meeting

* = Optional

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Sprint Review

PO + Team* + SM + Stakeholders

Time-boxed: 1-2 hours

At the end of each Sprint

Show working software and get

feedback (inspect and adapt)

Share information on non-completed

tasks

* = Optional


Retrospective

Team + SM + PO*

Time-boxed: 1-3 hours

After the Sprint Review

Inspect and adapt

Process improvement

(Kaizen)* = Optional

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Links and Books


Useful Links

http://agilemanifesto.org/principles.html [Agile Manifesto]

https://www.scrumalliance.org/

http://www.scrumguides.org/index.html

https://www.mountaingoatsoftware.com/

http://jpattonassociates.com/user-story-mapping/

https://cardboardit.com/

http://www.marcusoft.net/about.html [Kanban]

http://agilemanifesto.org/principles.html

https://www.scrumalliance.org/

http://www.scrumguides.org/index.html

https://www.mountaingoatsoftware.com/

http://jpattonassociates.com/user-story-mapping/

https://cardboardit.com/

http://www.marcusoft.net/about.html

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Scaling Agile

Nexus: https://www.scrum.org/resources/nexus-guide

Large-Scale Scrum: https://less.works/

Scaled Agile Framework: https://www.scaledagileframework.com/

Comparing Ways to Scale Agile: https://www.slideshare.net/BerndSchiffer/comparing-ways-to-scale-agile-at-agile-

product-and-project-manager-meetup

Examining Different Approaches to Scaling Agile: https://www.infoq.com/news/2014/07/compare-agile-scaling

Do Things That Don’t Scale: http://paulgraham.com/ds.html


Italian Agile Community

www.agilemovement.it [Agile Manifesto]

www.agileday.it [Mini-IAD]

www.agilebusinessday.com

https://www.scrum.org/resources/nexus-guide

https://less.works/

https://www.scaledagileframework.com/

https://www.slideshare.net/BerndSchiffer/comparing-ways-to-scale-agile-at-agile-product-and-project-manager-meetup

https://www.infoq.com/news/2014/07/compare-agile-scaling

http://paulgraham.com/ds.html

http://www.agilemovement.it/

http://www.agileday.it/

http://www.agilebusinessday.com/

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Selected Books

1. The Elements of Scrum - Chris Sims

2. Succeeding with Agile - Mike Cohn

3. Essential Scrum - Kenneth Rubin and Mike Cohn

4. User Story Mapping - Jeff Patton

5. Strategize - Roman Pichler

6. The Art of Doing Twice the Work in Half the Time - Jeff Sutherland

7. Agile Retrospectives - Diana Larsen

8. The Captain Class - Sam Walker


Got Questions?

Contact us:

[email protected]

[email protected]

mailto:[email protected]

mailto:[email protected]

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