Scott Sutherland School of Architecture & Built Environment

RGU Systems Induction

SEPTEMBER 2011

I.T. Support at RGU

RGU TECHNICAL SERVICES

IT HelpdeskRoom A52 St. Andrew Street

Phone (int): 2777Phone (ext): 01224 262 777

E-mail: ITHelpdesk@rgu.ac.uk

SSS SOFTWARE SUPPORT

Nancy Anderson/Gary SmolletRoom SB25/SA25Scott Sutherland School

Phone: 01224 263527/263508

Fax: 01224 263777

E-mail: n.i.t.anderson@rgu.ac.ukg.smollet@rgu.ac.uk

It labs

FOOD & DRINK ARE NOT PERMITTED IN ANY TEACHING ROOMS• Labs, Lecture Theatres, Tutorial rooms etc.• Bottled water is allowed, but please keep away from equipment• Keep to public areas i.e. Atrium

TAKE REGULAR BREAKS• At least 5 minutes in every hour• Do not leave any lab PC logged in

REPORT FAULTS• Note the PC’s location and unique RGU number

ALWAYS LOG OFF WHEN YOU ARE FINISHED

Network Account

ACCOUNT GIVES YOU ACCESS TO: • Campus PCs Username: Matriculation Number• Student Portal Password: Network Password • CampusMoodle Expiry: 50 days

CHANGING YOUR PASSWORD ExampleUsername: 1123456

Use the Student Portal Password Facility Password: ab8g92zdy

Activity 1 - Logging In

a) Login to the PC in front of you

b) Use the login details you have been provided within your enrolment letter

c) Change your password when prompted

Username: Matric. Number

Password: Network Password

Campus PCs

SCOTT SUTHERLAND SCHOOL COMPUTER LABS

• SB14, SB09, SB09a and SB43 - HP Compaq• Network Access

• SA26 and SC27 - Dell (Power Labs)• No Network Access HP Compaq

Dell

H: DRIVE

• Personal file storage• Is NOT the same as My Documents• Available on any networked PC• Available via Student Portal

SCOTT SUTHERLAND SCHOOL SOFTWARE APPLICATIONS • Found under START >• Programs >

APPLICATIONS

Web browsers• Internet Explorer• Mozilla Firefox

Microsoft Office 2010• No way to view or edit Microsoft Works files

Software Applications

RGU Web Homepage & Services

Access:• E-mail• Student Portal• Intranet • Library• Students Services and Supporthttp://www.rgu.ac.uk/current-students

Student Portal

Front page to all online facilities

Access to:• Password Facilities• CampusMoodle• E-mail• Library• Printing Account

http://portal.rgu.ac.uk

Activity 2 - Student Portal

a) Go to the Student Portal login screen

b) Access the Password Facilities

c) Setup your Password Hints

d) Go back to the Student Portal

e) Login and have a look around

CampusMoodle

CampusMoodle• Virtual Learning Environment• Access to module materials• Online discussion and activities• Module news andinformation

SUPPORT SESSIONS• Thursday only

9 am to 12 noon - Room 219 (Aberdeen Business School)

2 pm to 4 pm - Room SC14 (Scott Sutherland School)

Activity 3 - Access CampusMoodle

a) Login to CampusMoodle via the Student Portal

b) Access THE SCOTT SUTHERLAND SCHOOL STUDENT INFORMATION YEAR X (X = your stage)

c) Access the CampusMoodle User Guide for Students module

d) Update your CampusMoodle profile

Printing

COSTS• 3p per page for black and white print• 20p per page for colour print

PAYMENTS• Online via Student Portal• Kiosks (SSS top of stairs on way to Basement Café)

PRINTER NAMES• e.g. P-SSS-HPLJ5100-SB14

SMALL FORMAT PRINTING• A4 and A3 black & white printer in most computer labs• A4 and A3 colour printers in SB14 and SB09a

LARGE FORMAT PRINTING• A2+ black & white and colour printing see Fergus Denoon in SB21

IT Equipment at Scott Sutherland School

ON LOAN EQUIPMENT• Digital Cameras (5 to 13 mp) and tripods (Student I.D. required) see Fergus Denoon in SB21

SCANNERS• A3 scanners in SB09a and studios• A1 scanner in SB21• Scanners are not linked to the network

SOFTWARE• Students have access to free software downloads for Autodesk, Graphisoft and SketchUp programmes; refer to posters around the Computer Labs

PURCHASE EQUIPMENT• Library and Gray’s Art Shop has CDs/DVDs, Memory Sticks, headphones

Contex A1 Scanner

E-mail

E-MAIL• E-mail account is the main way for the university and lecturers to contact you• Should be checked daily• E-mail for life

Example

Username: MatricNo@rgu.ac.uk Username: 1023456@rgu.ac.ukPassword: Email Password Password: ab8g92zdyEmail: MatricNo@rgu.ac.uk Email: 1023456@rgu.ac.ukExpiry: None

Activity 4 - Login to Email

a) Login to E-mailYour login ID for the email service is your matriculation number followed by @rgu.ac.uk - for example: 1123456@rgu.ac.uk

b) www.outlook.com

c) Fill out your First Time Information

d) Change your Email Passwordhttps://outlookpassword.rgu.ac.uk/iisadmpwd/

Laptops

WIRELESS ACCESS• Configuration details on CampusMoodle under SSS Stage 1 Student Information module

KEEP OUT OF LABS• Don’t unplug our equipment

LAPTOP SUPPORT • ITS Helpdesk @ St Andrews Street

What next?

PROBLEMS?• I.T. Clinic in Library

RGU WIDE I.T. SUPPORT• ITHelpdesk@rgu.ac.uk• 01224 262777

SCOTT SUTHERLAND SCHOOL SUPPORT• Software queries – Nancy Anderson/Gary Smollet in SB25/SA25• Printing and audio visual queries - Fergus Denoon in SB21

CAMPUSMOODLE SUPPORT• campus@rgu.ac.uk• 01224 262233

And finally…

FIRST YEAR WEBSITE• www.rgu.ac.uk/firstyear

TIMETABLE FINDER• www.rgu.ac.uk/timetabling • Access through Student Portal

SCOTT SUTHERLAND SCHOOL INFO• Scott Sutherland School Homepage• www.rgu.ac.uk/sss Student Info > General Information

ANY QUESTIONS?• Thank you for your attention• Ensure that you are fully logged off before you leave START > Shut Down