scope of work - granicus

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SCOPE OF WORK Customer Name: Village of Northbrook

Street Address: 1225 Cedar Lane

City, State, Zip: Northbrook, IL 60062

This Scope of Work (Agreement) is entered by and between Sentinel Technologies, Inc., (Contractor) with principal offices at 2550 Warrenville Road, Downers Grove, Illinois 60515, and Village of Northbrook (Customer) with principal offices at 1225 Cedar Lane, Northbrook, IL 60062, and relates to Customer’s Network and Wireless Upgrade RFP, issued June 6, 2016. This agreement is governed by the General Terms and Conditions of the Master Services Agreement entered into by and between the parties in January 2017.

Executive Summary

The Village of Northbrook (hereafter called the “Village”) desires to upgrade the Village’s network and wireless infrastructure, and implement an updated network configuration and design. Much of the Village’s existing network and wireless components have reached the end of their contractual support period with their current Contractor. Additionally, many network and wireless components have not been consistently upgraded or maintained in recent years. It is the intent of this engagement that Sentinel Technologies, Inc. (hereafter called, “Contractor”) will architect, design, and implement the project according to Contractor established best practices and in a manner ready for production computing. During this project, knowledge transfer of general administration tasks, points of scale, and the environment will be provided to prepare the Village staff moving forward after the engagement. The next section, “Project Overview”, highlights the main phases involved in this project. The “Scope of Work” section then lays out in further detail what is covered as part of this project. Finally, “Village Responsibilities and Assumptions” details important assumptions Contractor has made in discussion with Village’s Team.

Project Overview

Project Phases

Phase 1 – Project Initiation Meeting

Contractor’s Project Management team will coordinate a kick-off meeting to review and approve the Scope of Work provided to the Village. Village and Contractor provided resources will be introduced and their relevant roles for the project discussed. Contractor Project Management team will then coordinate a time for a site visit by Contractor Engineers in order to draft a Blueprint Design Document of all proposed work which will be provided to the Village. High level timelines for project milestones will also be identified and discussed. Phase 2 - Analysis & Design

Contractor engineers will perform a high-level audit of the Village’s relevant infrastructure. The data collected from this audit will be used to generate a design for the implementation of the solution. Contractor engineers will inform the Village of any design requirements that will need to be completed by the Village’s IT staff prior to the start of the next phase (such as provisioning of storage space, acquisitions of licenses, and other essential design components not covered within this document). Upon acceptance of the work as detailed within the Blueprint design Document by the Village, Contractor engineers and project managers will then coordinate specific dates and times appropriate for accommodating the nature of the work involved (i.e. work which will require outages will be scheduled during appropriate maintenance windows). Phase 3 - Staging

During the staging phase, equipment will be unboxed, burned-in, configured and tested off-site before being repacked and delivered to Village for onsite implementation. This ensures maximum efficiency and quality while minimizing the disruptions and impacts to the Village’s environment.

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Phase 4 - Implementation

Contractor engineers will proceed with the implementation of all items specified within this Scope of Work and further detailed in the Village- and Contractor-approved Blueprint Design Document. Phase 5 - Migrations/Cutover

After implementations are complete, Contractor engineers will proceed with all testing and cutovers. Contractor engineers will work with Contractor’s project managers to coordinate any needed maintenance windows for the completion of the project. Phase 6 - Post Support

Contractor engineers will be dedicated to being available for the resolution of any problems or issues that arise during the post support portion of the project. Phase 7 - Project Completion

Upon conclusion of all other phases of work Contractor’s engineers will provide the Village with updated design documents for the project. Contractor’s project management team will then arrange for a meeting with the Village to review the status of all project items. If no project items remain open, Contractor’s project managers will request that the Village sign off on the project, thus closing the project at that time.

Scope of Work

Planning and Pre-Engagement Preparation

Contractor Project Management Team will coordinate a kick-off meeting to review and validate the Scope of Work provided to the Village. Village and Contractor provided resources will be introduced and their relevant roles for the project discussed. The Initiation Meeting involves reviewing existing documentation and working with key project members to validate scope, planning, constraints, project organization, previously developed requirements, analysis, and artifacts. Contractor Project Management will coordinate a time for a site visit by Contractor Engineers in order to draft a blueprint of all proposed work which will be provided to the Village. High level timelines for project milestones will also be identified and discussed. Contractor shall generate an initial Blueprint Design Document for the implementation. The implementation blueprint document is developed in a collaborative effort between the Village and Contractor during the design stage of the project. This Blueprint Design Document is used to identify and document the final requirements and Village expectations for the solution. During the design process, Contractor will work with the Village to gather the required solution information in order to make recommendations where necessary. This process will aid in documenting all of the technical, functional and operations requirements for the solution. The key element in this process is to make sure that Contractor accurately interprets the information collected and ensure it aligns with the overall project objectives. To ensure alignment, the final step in the design process is a face to face meeting with the Village to go over the final implementation Blueprint Design Document and agree that if the solution is implemented as designed in the blueprint, the solution will meet both the Village’s needs and expectations. Contractor shall follow below steps to create and finalize this document:

Initial design meetings will produce (Rev. Level 1.0) of the blueprint.

Follow up design review meetings will produce (Rev. Level 1.x) of the blueprint.

The final design acceptance meeting will produce (Rev. Level 2.0) of the blueprint.

Any revisions beyond the accepted (Rev. 2.0) of this document will be considered out of the scope of services and are subject to the change management process.

Contractor will make every effort to identify and document all of the specific information needed to install the current solution to meet the Village’s needs and expectations. It is assumed that any information concerning feature, functionality, or technical information not included in the approved implementation Blueprint Design Document, will not be included in the final solution. Any specific information or requirements needed after the implementation blueprint approval milestone can be added through the Contractor's Project Change Request [PCR] process. Please see Attachment A for Sample PCR Form.

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General

This SOW covers multiple Village office locations as listed in the Village RFP. This SOW confirms the understanding of the objectives, deliverables, timing, and fees for these projects/efforts. Upon mutual agreement, Village and Contractor may choose to either incorporate additional sites into this SOW or to remove them from it. A Control Number will be assigned to the individual quotes created for each site. Each quote will refer back to this overall SOW and be governed by its terms and conditions. This agreement will be amended using the Project Change Request process to identify all sites in-scope and out-of-scope. Below is the Village provided inventory /size of environment, as defined in the Village RFP, with respect to scope of the Project: The Village’s data network (“Network”) provides connectivity for all thirteen (13) Village-owned or managed buildings and facilities (“Sites”). For connectivity between the thirteen Sites, Village- owned and operated fiber is utilized. This Village-owned fiber has been extended to the facilities of other local public entities including the local school districts and the Northbrook Library and Park Districts, however, these non-Village-owned facilities are not included in this project. There is one Village Site, the Lakefront Pumping Station, which is connected by an IDSL circuit, which is in-scope for this project Contractor Responsibility

Contractor will assign a team to bring each of the Village sites listed on-line simultaneously with the Village’s Cisco platform and the new Meraki platform. Contractor will take direction from Village’s Team. Contractor agrees to follow Village change control procedures in accordance with Village direction and observe Village mandated moratorium schedules. Time to project completion has to take into consideration the change control process and the moratorium schedule. Deliverables

Phase One

This will consist of the complete technical discovery, Project planning, upgrade methodology, scheduling, and documentation. Contractor’s tasks will include:

Contractor’s Tasks (per site) will Include:

Meet with and review the site requirements with Village’s Team

Work within the Village team’s established documentation and configuration guidelines.

Devise and agree upon test plan with the Village team

Stage and configure hardware at Contractor’s location and prepare equipment to meet Village installation timeline.

Ship equipment to Village location in advance of required cutover to allow adequate time for test and validation.

Label, load configurations and test devices

Work with Village’s Team on the installation and configuration of the route/switch, firewall, and wireless equipment that will support the locations, as required.

Meet with the Village-based Team on a continuous basis within the discovery and planning for Phase One. This phase will require considerable collaboration between Contractor and Village project team members.

Work within the Village team’s established documentation and configuration guidelines.

Log in to each device that will be migrated, and document and validate what needs to be done to successfully migrate the device. Meraki has interoperability guidelines that cross-certify hardware and software functionality which Contractor utilizes for the migration. The interoperability guides include all associated applications in the solution, and the hardware that supports the applications. In order to properly define the migration processes, a thorough understanding of the existing environment is required.

During the Staging phase, Contractor will inventory and track all hardware.

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Contractor Deliverables Include:

Provide the process and appropriate personnel to ensure that all requirements for the migration are identified, and a customized migration plan is developed based on Village’s specific environment. The process will include pre-planning activities, a complete audit of the existing environment, the evaluation of the migration criteria (based on audit results), the specific definition of migration activities, the identification of “back out” procedures (in the event of unexpected outcomes), and post-upgrade support activities.

Creating a final “Runbook” Project plan and implementation schedule with the appropriate detail and activity sequencing as agreed upon by Village and Contractor.

The bill of materials for the site will be agreed upon by Village and Contractor. Any significant changes to the per-site bill of materials may affect the site tasks and / or service costs to which the parties agree to follow the Project Change Control process. Project Management

Contractor will provide a Project Manager dedicated to the success of the migration. The project manager will be responsible for:

Complete success of the project.

Optimal coordination of all resources.

Guiding Village on aspects of the project they are required to perform.

Tracking and reporting of progress.

Management of agreed to budget.

Management of expected timelines for implementation.

Changes to the project and communication of changes using a Project Change Request [PCR] form.

Post installation document gathering, assembly and presentation.

Post installation project completion agreement and signature.

Post Implementation Support and Documentation Contractor will provide post-upgrade support after the upgrades tasks have been completed. Documentation of the new systems will be provided in hard copy and electronic formats. To coincide with Village personnel occupying the location and utilizing the system, Contractor’s engineer will be on-site to address any solution and end-user support needs. Per Each Site, Contractor shall follow below processes and procedures to prepare site for deployment and execute deployment process:

Per Site - Phase One

Contractor’s tasks will include:

Meet with and review the site requirements with Village’s Team

Work within the Village team’s established documentation and configuration guidelines

Devise and agree upon test plan with the Village team

Stage and configure hardware at Contractor’s location and prepare equipment to meet Village installation timeline

Ship equipment to Village location in advance of required cutover to allow adequate time for test and validation

Label, load configurations and test devices

Work with Village’s Team on the installation and configuration of the centralized Cisco Meraki CORE/Aggregation and remote sites

The bill of materials for the Village has been agreed upon by Village and Contractor. Any significant changes to this bill of materials may affect the site tasks and / or service costs to which the parties agree to follow the change control mechanism.

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Per Site - Phase Two

Arrive on-site (date to be determined) to install and test the Meraki solution. Firm installation dates for site will be scheduled based on Village and Contractor resource availability.

Specific onsite work will include:

Switching – Core/Aggregation

Contractor will work with the Village during discovery phase - collecting all switch configurations from existing infrastructure. The discovery phase will gather Village requirements that will be translated to the final configuration on all switching components.

Contractor will replace existing switches, in a phased migration approach. It is anticipated equipment will coexist between new and old Switch gear.

o Contractor will replace exiting Cisco 4507 at Village Hall and Cisco 4506 at Police Department with a pair of Cisco Meraki MS350-24X-HW for Layer 3 routing and MS-220/MS-250 switches for access Layer 2 switching.

o Contractor will perform a site survey at each site. Physical placement of switches will be determined and outlined in the detailed Blueprint Design Document.

o Contractor has supplied enough switch ports and switches to replace existing Village supplied port counts plus an additional 20% port growth.

o Where possible, existing intra-site fiber and copper connections will be maintained. Contractor has supplied new fiber transceivers to migrate from existing 1Gig inter-site WAN to 10Gig WAN connections between Village’s two main datacenters: Village Hall & Police Department. In addition, Contractor has supplied new fiber optic transceivers for connectivity between all 13 sites.

Contractor will replace existing Cisco Chassis based switching infrastructure with new Meraki modular stacking infrastructure.

Contractor will migrate Layer 3 Switch Virtual Interfaces from the existing switching infrastructure, as per Blueprint Design Document. Contractor will deploy Core Layer 3 routing, as per Blueprint Design Document.

o Network Services will be deployed and/or modified, per Blueprint Design Document. o Contractor will systematically port over all existing Server farm and Key Application servers in

conjunction with Village personnel, during a mutually designated maintenance window. o Contractor will configure a default route to point to either the existing firewalls or the new

Contractor supplied firewalls to get out to the internet, as per Blueprint Design Document.

Switching - Access

Contractor will review the configurations of the existing Cisco Catalyst Switches, and network topology as part of the blueprinting phase of this project.

o Before any work can begin, the Contractor Project Manager and Engineer would work with Village to create a Blueprint Design Document of the proposed solution. This design would include the following:

o Layout of Switches to be installed in network Staging the equipment

o Documentation of: IP addresses and Scheme Network topology and design VLAN Assignments Port connectivity and mapping

Existing network devices and connections will be adjusted to accommodate for new hardware and or be configured for fail over and redundancy.

WINS and DHCP architecture IOS updates

Contractor will configure Layer 2 switches o Existing vlans will be carried over and/or deleted and new ones created, per Blueprint Design

Document. o Contractor will stack switches, up to 6 high, in each of the IDF and MDF closets. o Contractor will connect each IDF stacked switches with uplinks for L2 and trunking existing

vlans between the MDF stack and the IDF stacks.

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o The MDF stack will be the aggregate point for the L2 connectivity to the IDF stacks, unless otherwise outlined in Blueprint Design Document.

Firewall - New Implementation

Village is seeking to deploy a standalone Meraki Firewall security design at two different locations.

A standalone firewall to an ISP in the Village Hall and a standalone firewall to an ISP at the PD in an Active/Active configuration. Each site advertising a default route.

Contractor will work with the Village on the discovery phase. The discovery phase will gather Village requirements that will be translated to the final configuration on the Meraki firewalls.

From the discovery, the Contractor Project Manager and Engineer would work with Village to create a Blueprint Design Document that will highlight the configuration needed to achieve Village requirements. This document will be reviewed with the Village and signed off in order to proceed to the implementation phase.

The Blueprint Design Document would include the following: o Layout of firewall(s)

Staging the equipment at each location. (Village Hall & Police Dept) o Documentation of:

Host Names IP addresses ACL/NAT/PAT rules VPN configurations

Once a blueprint is finalized, Contractor will stage, configure and install the Meraki firewalls.

Implementation – Meraki Wireless Deployment

Contractor technician will perform the following for Village of Northbrook, IL. o Village has option to engage Contractor to perform a Wireless Site Survey for additional

pricing. Contractor will perform a Wireless Site Survey for the 13 buildings as listed in the RFP. Contractor will provide a final bill of materials based on the Wireless Site Survey Results Document.

o Vendor will guarantee indoor wireless coverage for the required coverage areas specified in the wireless survey.

o Contractor will use the Village’s existing Meraki Wireless Deployment Design. o Based off of a budgetary estimate, Contractor will stage, configure and install (2) MR72 and

(12) MR33 Meraki Access Points at the Village Hall, (6) MR72 and (6) MR33 Meraki Access Points at the Public Works Center, (3) MR72 Meraki Access Points at the Public Works Maintenance Garage, (1) MR33 Meraki Access Point at the Public Works Water Plant, (1) MR33 Meraki Access Point at the Public Works Huehl Water Tower, (1) MR33 Meraki Access Point at the Public Works Cedar Water Tower, (1) MR33 Meraki Access Point at the Public Works Reservoir, (1) MR33 Meraki Access Point at the Public Work Lake Front Pumping Station, (2) MR72 and (3) MR33 Meraki Access Points at Fire Station 10, (4) MR72 and (6) MR33 Meraki Access Points at Fire Station 11, (2) MR72 and (3) MR33 Meraki Access Points at Fire Station 12, (4) MR72 and 14) MR33 Meraki Access Points at the Police Station.

o Cabling cost is based off current AP count listed above. Cost includes Labor, Material, Certification, & Labeling. It does not include the installation material for Headend Termination.

o Contractor Network Group will configure VLAN’s and ACL’s for Wireless Guest Access on the Meraki Switches and Meraki Firewall per Blueprint Design Document.

o Contractor will integrate the new MR72 and MR32 Access Points with the Village-provided Microsoft NPS radius server and Active Directory for Wireless 802.1x authentication.

o Contractor will verify the Meraki MR72 and MR32 Access Points are functioning properly. Timing of Engagement

Please see Attachment B for Project Timeline

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Professional Services Fees and Expenses

Contractor shall furnish all of the materials and perform all of the work shown on the drawings and described above as it pertains to work to be performed at designated Village locations. Any alteration or deviation from the above specifications, including but not limited to any such alteration or deviation involving additional material and/or labor costs, will be executed only upon a written order for same, signed by Village and Contractor, and if there are any charges for such alterations or deviations, the additional charges will be added to the contract price quoted. Village will have no obligation to pay for any unapproved costs. The following are the milestones Contractor shall invoice after the acceptance by Village of the completion of each milestone, along with the percentage of payment Village will approve. Hardware/Software Costs Professional Service Costs

New Equipment Order – 50% of hardware/software costs at commencement%

New Equipment Received – 50% of hardware/software costs once hardware is received

Delivery of Blueprint Design Document Deliverable – 10%

New Equipment Implementation – 30%

Migrations completed- 40%

Final Acceptance of Solution – 20%

Engineering Services

Standard preparation, planning, staging and cutover documentation per site Implementation Services

On-site implementation support services per site includes installation, local configuration, cutover, administrative training and post cutover support. The cost assumes after hours work to support site cutover activities. Village reserves the right to customize these services based upon specific site criteria. Status Reporting and Documentation

Contractor will provide weekly monthly status reports to the Village Project Manager describing activities completed and planned for the immediate weeks. Contractor will submit monthly status reports as of the end of each calendar month and will be submitted to Village before the 5th business day of the following month. Contractor will also participate in regular and impromptu meetings to discuss matters as they come up during the Project in a timely manner. Contractor is responsible for submitting input to Village’s Project Manager from all project related discussions as appropriate. This information will include items such as:

Planned tasks accomplished

Planned tasks unaccomplished

Unplanned tasks accomplished

Tasks planned for next reporting period

Milestone details

Issues and escalations

Weekly updated project plan

Risks

Link to Change control summary

List of outstanding signoffs Issue Tracking and Monitoring

Contractor will submit information (as requested) so that the Village Project Manager can submit items into the Project Team’s issue database for logging the issues and tracking them to closure. The status of the issues raised will be reported in status reports and will be discussed with Contractor during status meetings. Signature on the Blueprint Design Document is required by both Village and Contractor prior to site implementation. Any changes outside the agreed to signed documentation will be considered out of scope and must be managed via a Project Change Request.

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Project Test Plan

Contractor will present a test plan template to Village for review. Village agrees to update test plan with site specific requirements. Contractor and Village will sign the Test Plan no less than two weeks prior to implementation. As Built Documentation

Present final input for the updated As-Built documents per site which include all project changes and modifications to the Design Document which may have occurred over the course of implementing each location. This information is to be reviewed and signed off by both Village and Contractor within five days of site completion.

Project Acceptance

Following the final implementation and testing for each location, the Contractor will present project and test results for signature by both Village and Contractor. Project Change Control

A change control mechanism is used to monitor the original scope of the engagement and deviations thereof. Any significant change in the original scope of the engagement will have impact on effort and cost. The remainder of this section describes the above aspects in detail.

Activity Description

Change control Identify and document need for change

Analyze and evaluate a change request

Estimate the impact of the change on cost and schedule

Verify, implement and release change

Status accounting Maintain record of information on version control, processing and dissemination

Contractor will follow a structured Change Control process throughout the project life cycle. The total Scope of Work for the project is defined in this SOW. Village or Contractor may request specific changes to the original Scope of Work, at any time using a formal Project Change Request (“PCR. All PCR details are recorded in a Change Log. Each PCR is analyzed in terms of its impact on the original Scope of Work, effort, cost, and system quality. These are presented to Village and necessary amendments are made to the budget and schedule, on mutual agreement. The impact of increased Scope of Work on project schedules and/or planned personnel is also assessed. A PCR can only be implemented when mutually agreed upon in writing between Contractor and Village. A Change Request is not billable to Village unless approved by Village Project Manager before any work is done. Each PCR is analyzed in terms of its impact on the following categories:

Impact Type Description

Impact of Change on Cost

Any changes in the application mix might impact the parameters used in the pricing model and should be represented by a change request initiated by Contractor.

If the changed application mix causes any part of the execution model to be modified, the changes should be reflected in the project plan.

Impact of Change on Schedule

Changes to the requirements may also entail work schedule changes. In most cases a schedule delay is not desirable/acceptable. However, if the nature or amount of change were such that the schedule change cannot be avoided, Contractor will follow the change control process.

Project management will ensure complete project success. Communication is the cornerstone of project management and the project manager will be the central communication mechanism for all parties. This will assure all relevant parties are informed about decisions that may affect the success of their component of the solution.

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Documentation and Knowledge Transfer

Contractor will provide documentation of the setup including a revised Contractor design doc as well as any available Contractor-created administrative and/or best practices guides.

Contractor will provide knowledge transfer including basic functional overviews of products implemented, demonstrating the normal operations as installed in the Village’s environment.

o Note that knowledge transfer and functional overviews are not a substitute for formal Vendor-provided classes. Contractor strongly encourages attendance at Vendor-provided classes to gain further insight into the product architecture and its integration.

Village Responsibilities and Assumptions

The following is a list of responsibilities and/or tasks that Contractor assumes have been completed or reviewed by Village prior to the installation of the project. If additional responsibilities are uncovered during the project, Contractor will make sure that Village is made aware of any issues promptly to determine resolution. General Proposal Assumptions

Product Lead Times

Depending on the technologies quoted, orders may be direct or through distribution. Lead times should be expected to be 8 weeks but can exceed 8 weeks. Should expedited equipment requirements arise, there could be an additional charge to source through a warehousing distribution partner. Site Readiness and site survey requirement

Every effort has been made to ensure that proper power cords and patch cables have been included to match your environment’s infrastructure. The notes section of the Bill of Materials (BOM) explicitly states the quantity and type of cords quoted. Three options are available to ensure the accuracy of the selected items; please initial next to which method you agree to: (SELECT AND INITIAL ONLY ONE)

Initials _______

Option 1 Village waives the opportunity to complete a site/closet checklist, has reviewed the BOM and agrees to quantity, type and length of the power and patch cables provided. [Financial obligation for labor and materials for changes identified post order will be the Village’s responsibility]

________

Option 2 Village has provided a site/closet review checklist document and confirms the quantity, type and length of the power and patch cables quoted. [Financial obligation for labor and materials for changes identified post order will be the Village’s responsibility, unless Contractor provided the incorrect part based upon the provided checklist]

________

Option 3 Village elects a “for charge” onsite survey of the facilities and closets to determine the quantity, type and length of the power and patch cables required. In addition, Contractor will assess each closet’s cooling and UPS readiness for the proposed equipment being provided. [Financial obligation for labor and materials for changes identified post order will be Contractor’s full responsibility, unless changes to the site have taken place subsequent to the site assessment]

Fiber

It is assumed that the Village's existing fiber will support proposed transmission speeds (i.e. 1GB, 10GB, 40GB, etc.). Village must ensure that the fiber optic cabling is within manufacturer tolerances for distance and loss in order to support the required transport speeds. In some cases, specialized equipment, such as attenuators and mode conditioning cables, may be required to properly support these speeds. This equipment will be at the expense of the Village.

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Optics (e.g., SFP, SFP+, GBIC)

Every effort was made in the pre-sales process through white board sessions, BOM reviews and diagrams to identify any and all optics required. OPTICS AS QUOTED AND SOLD ASSUME A STAND ALONE SYSTEM UNLESS OTHERWISE NOTED. Migration items and integration items to existing equipment, if not noted, are not included nor is time for the interconnection, planning or design of same. Should any question exist as to the total number, types and use of the optics, Contractor can set up a design review and white board session prior to the order upon request.

Power, Racks and Cooling

Like the optics, Contractor has made a best effort to match any power requirements and answer any requests of the Village related to equipment specifications, power cables included or other physical requirements. Any adjustments to fit in racks, connect to specific power terminal types, or secure electrician services to run a new service are beyond the fixed bid project price. Contractor will respond to any inquiry and provide product literature. Any sizing charts provided are done so as a convenience to the Village and DO NOT represent a commitment by Contractor that, as sold, the equipment is ready for the Village site. Contractor offers Technology Area Design (TAD) consulting services should the Village prefer a more formal and accurate solution.

Patch Cables/Cable Lengths

In most cases the BOM includes any note(s) on cable lengths included. Without the design validation of a formal TAD engagement, only a best effort is made to match the site requirements. Any changes to the cord lengths, connectors or other site readiness items will be in addition to the solution once the order is placed with the manufacturer(s). Many of the vendors offer the ability to select the appropriate items prior to order, but will charge for any replacements needed after the order and this offer will be extended to the Village through the Contractor Project Change Request (PCR) process. Unless specified, Contractor assumes the Village will provide all patch cables needed and can provide the product literature on any devices upon request.

Labor Union Requirements

Contractor has NOT included any parameters for Union workers. Any requirement would require a subcontract arrangement to be determined up front and would increase the cost of deployment. Permits & Access

Unless otherwise agreed, all permits, variances, access to facilities, roof access, building warranty concerns or other site specific information and procedures are the responsibility of the Village. Contractor can assist as needed, but will need to be informed of any requirements prior to the site survey to consider these within the validation process.

Patching of Equipment Cabling

Contractor will patch over all existing patch cables and fiber uplinks from the old Cisco solution to the new Meraki solution. Any cable clean up or re-cabling is not included, but can be performed at an additional charge with an approved PCR.

Remote Support

Contractor's service estimate assumes remote access support through IP VPN or IP PPP connection. Without this access, additional services may be incurred for optimization and tuning required pre and post installation.

Network & Wireless Proposal Assumptions

Village to provide existing Meraki Wireless portal access prior to staging.

Village is responsible for providing IP address for each new Access Point.

Village is responsible for Power, Power Strips, Rack Space and UPS backup.

Village is responsible for their existing switching and any configuration changes if necessary.

Village is responsible for wireless coverage until Contractor performs the Wireless Site Survey for each of the 13 buildings listed in the RFP.

Village is responsible for any additional mounting hardware which is not included with the Meraki Access Points including but not limited to enclosures, cages, wall mounts, above ceiling mounts, I-beam mounts, toggle bolts, etc.

Village is responsible for all configuration changes to their existing DHCP server.

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Village is responsible for Network Connectivity, Internet Connectivity and their performance.

Village is responsible for providing, configuring and troubleshooting all wired and wireless client devices.

Village is responsible for providing Microsoft NPS radius server, Active Directory, Certificate Authority and Certificates for Wireless 802.1x authentication.

Village is responsible for any configurations changes to their existing network infrastructure, which is outside the scope of this statement of work.

Village is responsible for validating inventory when received to ensure full shipment of goods.

With regard to any software licenses provided pursuant to the provision of services under this Agreement, the Customer is hereby prohibited from duplicating said software in any form or fashion and is further restricted from using the software beyond the intended scope set forth herein. Moreover, Customer is restricted from licensing, sublicensing or transferring said software to any third party (except to a related party) without the express permission of Contractor, under which circumstance the software shall stay under the control and auspices of the Contractor. In the event Customer loses or damages the software, a copy may be provided at a nominal charge. At the end of this engagement or the license period, whichever occurs first, Customer is required to either destroy or return all copies of the software to Contractor, as expressly directed by Contractor.

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PROJECT SCHEDULE Customer agrees to pay Contractor for services in accordance with the following schedule:

Extended Price

Meraki Network $ 154,124.00

Meraki Firewalls $ 20,660.00

Meraki Wireless and Cabling $ 80,186.21

Redundant Power Supplies & Cables $ 12,955.00

Wireless Surveys ($3949 will be credited to future

projects)

W

i

r

e

$ 7,899.00

Lift costs for cable installations at all 13 locations $ 5,100.00

Hot Spare Equipment $ 8,656.00

TOTAL $ 289,580.21

** Licensing for Network and Wirless is included in Hardware Cost

Village of Northbrook- Project Summary PageRFP Summary for Network, Security, Wireless,

Power Supplies, Cabling and Wireless Surveys

Hardware and Software with Professional Services and Maintenance

*Please note, "First Year on Us" promotion extends 1 year of

Enterprise licensing for the Village for a total of 6 years (5

year licensing + 1 year promotion)

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Extended Price

Village Hall $ 25,924.00

Public Works Center $ 6,748.00

Public Works Fleet Maintenance Garage $ 1,918.00

Public Works Water Plant $ 3,708.00

Public Works Huehl Water Tower $ 1,228.00

Public Works Cedar Water Tower $ 1,228.00

Public Works Reservoir $ 1,228.00

Public Works Lake Front Pumping Station $ 1,918.00

Metra Train Station $ 1,918.00

Fire Station 10 $ 2,865.00



Police Station $ 26,794.00

Hardware and Software Total $ 87,452.00

Extended Price

Hardware and Software $ 87,452.00

Solution Maintenance & Support $ -

Professional Services Village Hall $ 9,303.00

Professional Services Public Works Center $ 5,892.00

Professional Services Public Works Fleet Maintenance Center $ 3,721.00

Professional Services Public Works Water Plant $ 4,807.00

Professional Services Public Works Huehl Water tower $ 3,721.00

Professional Services Public Works Cedar Water Tower $ 3,721.00

Professional Services Public Works Reservoir $ 3,721.00

Professional Services Public Works Lake front Pumping Station $ 3,721.00

Professional Services Metra Train Station $ 3,721.00

Professional Services Fire Station 10 $ 4,807.00



Professional Services Police Station $ 8,838.00

Project Total $ 154,124.00

TOTAL PROJECT - Project Total Cost is based on the combined purchase of all

Hardware/Software, Professional Services and Solution Maintenance from Sentinel as detailed in

the attached Bill of Materials. Unbundling or materially reducing any of these essential elements

of the solution may result in modifications to the cost of the remaining elements.

Plus applicable tax, shipping & handling

RFP for Network Upgrade - Network

Hardware and Software

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Network – Village Hall

Hardware and Software Description Qty Special Notes

Meraki MS350-24X L3 Stck Cld-Mngd 24xGigE mGig UPOE Switch 2 Meraki MS250 Cloud Managed 48 P 5 Meraki MS220 Cloud Managed 8 Po 1 Meraki MS250 Cloud Managed 24 Port 1 Meraki MS350-24X Enterprise License and Support, 5 Years (First Year on Us) 5+1 Promo

2

Meraki MS250-48FP Enterprise License 5 Years (First Year on Us) 5+1 Promo

5

Meraki MS220-8 Enterprise License 5 Years (First Year on Us) 5+1 Promo

1

Meraki MS250-24P Enterprise License 5 Years (First Year on Us) 5+1 Promo

1

Meraki 1000Base LX10 Single-Mode 8 Meraki 10G Base LR Single-Mode 2

Hardware and Software Sub-Total $25,924.00

Network – Public Works Center


Meraki MS250 Cloud Managed 48 P 1 Meraki MS320 Cloud Managed 24 P 1 Meraki MS250 Cloud Managed 24 Port 1 Meraki MS250-48FP Enterprise License 5 Years (First Year on Us) 5+1 Promo

1


1

Meraki MS220 Cloud Managed 8 Po 1 Meraki MS220-8 Enterprise License 5 Years (First Year on Us) 5+1 Promo

1

Meraki 1000Base LX10 Single-Mode 1 Meraki MS320-24P Enterprise Licens 5 Years (First Year on Us) 5+1 Promo

1


Network – Fleet Maint Garage


Meraki MS320 Cloud Managed 24 P 1 Meraki MS320-24P Enterprise License 5 Years (First Year on Us) 5+1 Promo

1

Meraki 1000Base LX10 Single-Mode 1


Network – PW Water Plant


Meraki MS320 Cloud Managed 24 P 1 Meraki MS220 Cloud Managed 24 Port 1 Meraki MS220-24P Enterprise License 5 Years (First Year on Us) 5+1 Promo

1


1



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Network – PW Huehl Water Tower


Meraki MS220 Cloud Managed 24 Port 1 Meraki MS220-24P Enterprise License 5 Years (First Year on Us) 5+1 Promo

1



Network – PW Cedar Water Tower



1



Network –Water Reservoir



1

Meraki 1000Base LX10 Single-Mode 1 Meraki MS220 Cloud Managed 24 Port 1


Network –Lake Front Pump Station



1



Network –Metra Train Station



1



Network –Fire Station 10



1


1



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Meraki MS250 Cloud Managed 48 P 2 Meraki MS320 Cloud Managed 24 P 1 Meraki MS250-48FP Enterprise License 5 Years (First Year on Us) 5+1 Promo

2


1


1

Meraki MS250 Cloud Managed 24 Port 1 Meraki 1000Base LX10 Single-Mode 1





1


1

Meraki 1000Base LX10 Single-Mode 1 Hardware and Software Sub-Total $2,865.00

Network –Police Department


Meraki MS350-24X L3 Stck Cld-Mngd 24xGigE mGig UPOE Switch 2 Meraki MS250 Cloud Managed 48 P 6 Meraki MS350-24X Enterprise License and Support, 5 Years (First Year on Us) 5+1 Promo

2


6

Meraki 1000Base LX10 Single-Mode 8 Meraki 10G Base LR Single-Mode 2


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Extended Price

Village Hall $ 5,104.00

Public Works Center $ 6,012.00

Public Works Fleet Maintenance Garage $ 2,076.00

Public Works Water Plant $ 310.00

Public Works Huehl Water Tower $ 310.00

Public Works Cedar Water Tower $ 310.00

Public Works Reservoir $ 310.00

Public Works Lake Front Pumping Station $ 310.00

Metra Train Station $ 620.00




Police Station $ 7,108.00

Patch Cables $ 600.00


Extended Price


Solution Maintenance & Support $ -

Professional Services Village Hall $ 2,217.60

Professional Services Public Works Center $ 1,953.60

Professional Services Public Works Fleet Maintenance Center $ 580.80

Professional Services Public Works Water Plant $ 316.80

Professional Services Public Works Huehl Water tower $ 316.80

Professional Services Public Works Cedar Water Tower $ 316.80

Professional Services Public Works Reservoir $ 316.80

Professional Services Public Works Lake front Pumping Station $ 316.80

Professional Services Metra Train Station $ 448.80

Professional Services Fire Station 10 $ 844.80


Professional Services Fire Station 12 $ 844.80

Professional Services Police Station $ 2,838.00

Cabling - Pinnacle Services $ 35,043.01


Extended Price

1 MR42-HW $ 337.00

Professional Services Wireless Survey for 13 buildings $ 9,365.00

TOTAL PROJECT - Project Total Cost is based on the combined purchase of all Hardware/Software,

Professional Services and Solution Maintenance from Sentinel as detailed in the attached Bill of Materials.

Unbundling or materially reducing any of these essential elements of the solution may result in

modifications to the cost of the remaining elements.


Option Hardware and Software

Meraki Wireless


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Wireless – Village Hall


Meraki MR33 Cloud Managed AP 12 MR72 Cloud-Managed 802.11ac Outdoor AP 2 Meraki Dual Band Omni Antennas 4 Meraki MR Enterprise License, 5 Years (First Year on Us) 5+1 Promo 14


Wireless – PW Center




Wireless – PW Fleet Maint Garage


MR72 Cloud-Managed 802.11ac Outdoor AP 3 Meraki Dual Band Omni Antennas 6 Meraki MR Enterprise License, 5 Years (First Year on Us) 5+1 Promo 3


Wireless – PW Water Plant


Meraki MR33 Cloud Managed AP 1 Meraki MR Enterprise License, 5 Years (First Year on Us) 5+1 Promo 1

Hardware and Software Sub-Total $310.00

Wireless – PW Huehl Water Tower




Wireless – PW Cedar Water Tower




Wireless – PW Reservoir




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Wireless – PW Lake Front Pump Station




Wireless – Metra Train Station




Wireless – Fire Station 10












Wireless – Police Station




Wireless Option MR42


Meraki MR42 Cloud Managed AP 1


Wireless – Patch Cable

TerraWave Antennas Description Qty Special Notes

3 Meter Cat 6 patch Cables 2 Required per AP 150

Section Total

$600.00

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Meraki Firewall

Meraki Cloud Managed Security Appliances Description Qty Special Notes

Meraki MX100 Cloud Managed Security Appliance 1




Maintenance & Support

Meraki MX Adv Security License 5YR (First Year On Us) Description Qty Special Notes

Maintenance

Meraki MX100 Adv Security License 5 Years (First Year on Us) 5+1 Promo 1



Hardware Maintenance Sub-Total $9,008.00

Hot Spare Equipment

Meraki Switching & Meraki WiFi Description Qty Special Notes

Meraki MS250 Cloud Managed 48 P 2

Meraki MS350-24X L3 Stck Cld-Mngd 24xGigE mGig UPOE Switch 1

Meraki MS350-24X Enterprise License 5 Years (First Year on Us) 5+1 Promo 1


2

Meraki MR72 Cloud Managed AP 1

Meraki MR Enterprise License 5 Years (First Year on Us) 5+1 Promo 1


Miscellaneous Description Qty Special Notes

Meraki 40GbE QSFP Cable, 1 Meter 17

Extended Price

Meraki Cloud Managed Security Appliances $ 2,984.00


Extended Price

Meraki MX Adv Security License 5YR (First Year On Us) $ 9,008.00

Maintenance & Support Total $ 9,008.00

Extended Price


Solution Maintenance & Support $ 9,008.00

Professional Services $ 8,668.00


TOTAL PROJECT - Project Total Cost is based on the combined purchase of all

Hardware/Software, Professional Services and Solution Maintenance from Sentinel as detailed in the

attached Bill of Materials. Unbundling or materially reducing any of these essential elements of the

solution may result in modifications to the cost of the remaining elements.


Solution Maintenance & Support

Firewall Refresh - Meraki Security


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Meraki AC Power Cord for MX and MS (US Plug) 28


Meraki 640WAC PSU - Village Hall 3

Meraki 640WAC PSU - Public Works 2

Meraki 640WAC PSU - Fire Station 11 2

Meraki 640WAC PSU - Metra Station 1

Meraki 640WAC PSU - Water Plant 1

Meraki 640WAC PSU - Lakefront Pumping Station 1



Meraki 640WAC PSU - Police Department 2

Meraki 1025WAC PSU - Village Hall 5

Meraki 1025WAC PSU - Public Works 1


Meraki 1025WAC PSU - Police Department 6


Payment Terms:

Payments shall be made in accordance with State of IL Prompt Payment Act Hardware/Software/Professional Services: Labor – Net 60, Non-labor – 50% at contract, balance upon delivery for staging or to Customer location, whichever occurs first. Maintenance: Net 60 days. For products purchased pursuant to this agreement, Contractor agrees to provide storage at no additional charge for up to 120 days. If the storage period exceeds 120 days, Customer agrees to the following: a.) Customer will be responsible to pay a commercially reasonable rate for storage of purchased products from that point forward, b.) Customer will be invoiced and will be responsible to pay the unpaid balance for any products purchased from Contractor that have not been paid in full and, c.) Ownership will transfer from Contractor to Customer. Services are quoted at a standard rate for labor from 9:00 a.m. – 5:00 p.m. with a reasonable number of non-business hour’s work included If Customer requires, Contractor can perform some of these services after hours at an overtime labor rate. Fixed Price For the charges listed above, the Contractor shall furnish all of the materials and perform all of the work shown on the drawings and/or described in the specifications entitled Appendix A, as annexed hereto as it pertains to work to be performed at designated customer locations. Any alteration or deviation from the above specifications, including but not limited to any such alteration or deviation involving additional material and/or labor costs, will be executed only upon a written order for same, signed by Customer and Contractor, and if there is any charge for such alteration or deviation, the additional charge will be added to the contract price detailed above. This quote is valid for 30 days from 12 / 30 / 2016. CUSTOMER: CONTRACTOR: Village of Northbrook Sentinel Technologies, Inc.

Signature: Signature: Printed Name: Printed Name: Title: Title: Date: Date: P.O. #:

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Attachment A

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Attachment B

scope of work - granicus

Documents