scm seminar
TRANSCRIPT
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The McGraw-Hill Companies, Inc., 2006
1
McGraw-Hill/Irwin
POLTEK POS INDONESIASATURDAY, 3 APRIL 2010
BY DIAR FACHMI
ANYTHING IS POSSIBLE
SHARING IMPLEMENTATION OF SUPPLY CHAIN MANAGEMENTAT
PT. HONDA PRECISION PARTS MANUFACTURING
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Supply chainmanagementdeals with themanagement ofmaterials,information andfinancial flowsin a networkconsisting of
suppliers,manufacturers,distributors, andcustomers(StanfordSupply ChainForum, 1999)
Supply chainmanagement is a setof approachesutilized efficiently to
integrate suppliers,manufacturers,warehouses, andstores so thatmerchandise isdistributed at theright quantities, to
the right locations,and at the righttime, in order tominimize system-wide costs whilesatisfying servicelevel requirements
(Simchi-Levi et al)
WHAT IS SUPPLY CHAIN MANAGEMENT
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WHAT IS SUPPLY CHAIN MANAGEMENT
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WHAT IS SUPPLY CHAIN MANAGEMENT
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SUPPLY CHAIN PROCESS
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Customer could be an internal customer or an
external customer
Supply Chain Management is the management of the
entire value-added chain, from the supplier tomanufacturer right through to the retailer and the finalcustomer.
SCM has three primary goals: Reduce inventory,increase the transaction speed by exchanging data inreal-time, and increase sales by implementing customerrequirements more efficiently
A supply chain is a network of supplier, manufacturing,
assembly, distribution, and logistics facilities thatperform the functions of procurement of materials,transformation of these materials into intermediate andfinished products, and the distribution of these productsto customers
Supply chain management (SCM) is a systematicapproach to manage the entire flow of information,
materials, and services from raw material suppliersthrough factories and warehouses to the end customer
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Service &
Maintain
DevelopDevelop
Market
Sell & Manage
OrdersProcure
Fulfill
Plan
Manufacture
Supply Chain Management Processes Overview
Planning is the strategic portion ofSCM. You need a strategy formanaging all the resources that gotoward meeting customer demand foryour product or service.
Choose the suppliers that will deliver thegoods and services you need to create yourproduct. Develop a set of pricing, deliveryand payment processes with suppliers andcreate metrics for monitoring and improvingthe relationships.
Coordinate the receipt of orders fromcustomers, develop a network ofwarehouses, pick carriers to get products tocustomers and set up an invoicing system toreceive payments.
Schedule the manufacturingactivities necessary for production,testing, packaging and preparationfor delivery.
Create a network for receivingdefective and excess products back
from customers and supportingcustomers who have problems withdelivered products.
Developing new products is thestarting point of a supply-chain cyclewhere Product specifications are
created.
Marketing and Sales generates demandfor the Product by publicizing its featuresand how it would address customerpriorities. In the process, Marketing alsogets customer feedback andcommunicates to Product developmentgroup.
Maintain and manage the customerorders, order holds, notes and releasethe orders to warehouse for fulfillmentbased on requested date, productavailability and customer credit limit.
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Demand& Supply
Planning
Sourcing& Supplier
Management
ManufacturingStorage &
Transportation
Customer& Order
Management
PLAN BUY MAKE MOVE SELLPLAN BUY MAKE MOVE SELL
COMPONENTS OF SUPPLY CHAIN
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Suppliers Manufacturers Warehouses &Distribution Centers
Customers
Material Costs
TransportationCosts
TransportationCosts Transportation
CostsInventory CostsManufacturing Costs
Plan Source Make Deliver Buy
THE SUPPLY CHAIN ANOTHER VIEW
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6060--70s: Marketing strategy focus on creating & capturing70s: Marketing strategy focus on creating & capturingcustomer loyalty, strong engineering designcustomer loyalty, strong engineering design
80s: Manufacturing become more flexible & responsive,80s: Manufacturing become more flexible & responsive,new product & processes developed in order to meetnew product & processes developed in order to meetever changing customer needsever changing customer needs
90s: Increasing focus on supply base & sourcing90s: Increasing focus on supply base & sourcingstrategy, new challenge: getting product to customers:strategy, new challenge: getting product to customers:whenwhen--where & how, sharing information between alliancewhere & how, sharing information between alliance
members of supply chain, organization involved inmembers of supply chain, organization involved inmanagement of upstream & downstream firmsmanagement of upstream & downstream firms
BRIEF HISTORY OF SCM
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Supply Chain is a critical element of thecompanies as well as countrysperformance in any economy
What can be done to improve the global
logistics & SC performance of companies
& of the country?
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SUPPLY CHAIN FUNDAMENTAL
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y Top reasons why more and more executives are turning to SCM tomanage their extended enterprises
WHY SUPPLY CHAIN MANAGEMENT
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In 1997, American companies spent $862 billion,or about 10% of GNP on supply chain relatedactivities which include the cost of movement,storage and control of products across the supplychain.
Most of these costs include unnecessary costcomponents due to redundant stock, inefficient
transportation strategies, and other wastefulstrategies in the supply chain
WHY SUPPLY CHAIN MANAGEMENT
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A 1997 PRTM Integrated SupplyChain BenchmarkingSurvey of 331 firms found significant benefits tointegrating the supply chain
20%-30% ImprovementFill Rates
10%-20% ImprovementImproved Capacity
Realization
25%-50% ImprovementLower Supply-Chain Costs
10%-16% ImprovementOverall Productivity
25%-80% ImprovementForecast Accuracy
30%-50% ImprovementFulfillment Cycle Time
25%-60% ImprovementInventory Reduction
16%-28% ImprovementDelivery Performance
Source: Cohen & Roussel
SCM BENEFITS
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y Four basic components of supply chainmanagement include:
Supply chain strategy strategy for managing all
resources to meet customer demand Supply chain partner partners throughout the
supply chain. It is important to develop commonobjectives and measures, because they could improve
partner relationships.
Supply chain operation schedule for productionactivities
Supply chain logistics product delivery process
SUPPLY CHAIN COMPNENT
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ITS ROLE IN THE SUPPLY CHAIN
FACTOR DRIVING SCM
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Global Optimization
Global and complex supply chains
Different, conflicting objectives Supply chain is dynamic
System variations over time
Managing Uncertainty
Matching supply and demand
Bullwhip effect
Forecasts are inaccurate
Uncertainties in suppliers, logistics
WHY IS SCM DIFFICULT
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y Segment customers
y Customize the logistics network
y Listen to signals of market demand and planaccordingly
y Differentiate products closer to the customer
y Strategically manage sources of supply
y Develop a supply chain IT strategy
yAdopt performance evaluation measures
SCM SUCCES FACTORS
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One goal in SCM:
respond to uncertainty in
customer demand without
creating costly excess inventory
Negative effects of uncertainty
lateness
incomplete orders
Inventory
insurance against supply chainuncertainty
Factors that contribute to
uncertainty
inaccurate demand forecasting
long variable lead times
late deliveries
incomplete shipments
product changes
batch ordering
price fluctuations and discounts inflated orders
SUPPLY CHAIN UNCERTAINTY & INVENTORY
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Focus on markets & creation ofcustomer value
From productsto customers
Focusonkeyperformance driversofprofit
Fromprofittoperformance
SCpartnershipsFromtransactionstorelationships
Demand based replenishment&quickresponse systems
Frominventorytoinformation
Integralmanagementofmaterials & goodsflow
Fromfunctionstoprocesses
Leading toChanges
THE SUPPLY CHAIN OF THE FUTURE
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SCM SHARING IMPLEMENTATION AT HPPM
PT. HPPM
(A GROUP OF HONDA JAPAN
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Establish 6 JUNE 2002
Business AT/Mission ; Engine Valve
4WD; PDG
Space Land 370,000m2 , Build 163,000m2
(2nd-60,000m2
Capacity AT/M Engine Valve
1,500/D 42,500/D
PDG Gear 4 WD
7,500/D 645/D
Capital 64 Million USD
Sales 370 Million USD (2007Y)
Production September 2003Y started
Associate 1797 persons (Including 15 Japanese) Oct 2008
Establish 6 JUNE 2002
Business AT/Mission ; Engine Valve
4WD; PDG
Space Land 370,000m2 , Build 163,000m2
(2nd-60,000m2
Capacity AT/M Engine Valve
1,500/D 42,500/D
PDG Gear 4 WD
7,500/D 645/D
Capital 64 Million USD
Sales 370 Million USD (2007Y)
Production September 2003Y started
Associate 1797 persons (Including 15 Japanese) Oct 2008
SCM SHARING IMPLEMENTATION AT HPPM
Main Products :Engine Car for CRV ( T/M 2.0 L & 2.4 L)Engine Car for New ccord ( T/M 2.4 L)Engine Car for Jazz ( T/M 1.5 L)
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Mission Assembly Engine Valve
Primary Driven Gear 4 Wheel Drive
SCM SHARING IMPLEMENTATION AT HPPM
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AT/Mission Assembly
1.500/day
ENGINE /VALVE
42.500 /day
P.D.GEAR
7.500/day
4WD DPS/TRF
645/day
THE SUPPLY CHAIN OF IMPLEMENTAION
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88
5 DIVISIONS LEAD BY BLSI(3RD PARTY) LEAD BY HONDAHQJAPAN &
USED BY 15
FACTORY IN 13COUNTRIES
SCM SHARING IMPLEMENTATION AT HPPM
SCM at HPPM
SUPPLIER
MANUFACTURERDISTRIBUTOR
Storage &
Transportation
Customer
& Order
Management
545 SUPPLIER
(BIG & SMALLCOMPANY)TIER 1,2 & 3
ASHASH
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upstream
downstream
AICHIKIKI FURUKAWA ATSUMI
HPPM INDONESIA
HONDA JAPAN
OTHERS HONDA FACTORY
HONDA TRADING
Best Buy
SCM SHARING IMPLEMENTATION AT HPPM
1 ST TIER
(12 COMPANIES)
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SCM SHARING IMPLEMENTATION AT HPPM
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Service &
Maintain
DevelopDevelop
Market
Sell & Manage
OrdersProcure
Fulfill
Plan
Manufacture
WMS
CMS
TMS DIFOT
MILK RUN
GSR
CSI
Trade Management
Incentive Compensation Partners On line
TPM
TSGAutonomous Program
OEE
LTPP
Global Logistics Order
CIP
TQM
KAIZEN
Project Manufacturing
PIT
TOC
VMS
SRM
VPI
BEAM
. Global Core Catia
Supply Chain Management Solutions at HPPM
SCM SHARING IMPLEMENTATION AT HPPM
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HABHAB
CRCR--VVACCORDACCORD CIVICCIVIC
HUMHUM
HPPMHPPM
HATCHATC
HCPIHCPI
HMSBHMSB
HPMHPM
PARTS SCHEME DISTRIBUTIONPARTS SCHEME DISTRIBUTION
HACPLHACPL
HSCIHSCI
HTWHTW
HTRHTR
HVNHVN
ValveValve
AHMAHM
PDG GearPDG Gear
HDMHDM
Direct operationOperation thru RHQ
ASHASH
JAZZJAZZ CITYCITY
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MANUFACTURER
PLAN TO EXPAN
North America
South America
Europe
Africa
Asia
Oceania
Global HUB
GLOBAL PRODUCTION NETWORKGLOBAL PRODUCTION NETWORK
PRODUCT EXPORT TOPRODUCT EXPORT TO 1313 COUNTRIESCOUNTRIES
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KeyChallenges of GlobalAuto makersKeyChallenges of GlobalAuto makers
Enhance Global Brand Image
- Increase global marketing activities & costs
- Secure globalCRMcapability
A just Global Production Capacity- Increase market share through localproduction
- Achieve profitabilityunder fierce competition
Invest on Technology for Future Market & Sustainability
- Develop ergonomicengines & next-generation power units
- Comply with globalsafety and environment regulations
Reduce Platforms & Increase PartsCommonality
- Increase usage of standard & common parts
- Reduce product development and materialcosts
SCM SHARING IMPLEMENTATION AT HPPM
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Products
Long product development lead time, wide range of consumer tastes
and rapidly changing market demands make an auto mobile a complex
and highly engineered product in various types, models, options and
colours
Parts
An auto mobile is made up of more than 20,000 parts (steel, non ferrous
metals, rubber, synthetic resins, glass, fiber, etc.) that go thru separate
production processes
SupplyChain
Supply chain consists of multi-tier suppliers that provide 2,000 parts,
sub-assembled parts and imported parts with lead time for material
procurement ranging from 7 hour to 5 months
Characteristics of SCM inAuto IndustryCharacteristics of SCM inAuto Industry
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Major Issues of SCM inAuto IndustryMajor Issues of SCM inAuto IndustryMostlyrelatedto demandforecasting,salesplanning,productionplanning,orderfulfilment, collaboration
withsuppliersandlogisticspartners.
OrderManagement
SuppliersSuppliers CustomersCustomers
DemandForecast
FinishedGoodsLogistics
ProductionManagement
PartsDevelopment
PartsProcurement
SupplyChainGlobalOperationStrategy
ProductionPlanning
SupplierSelection
QualityQuality FacilitiesFacilities Finance/CostFinance/Cost
Supplier
Network
Customer
Network
R&DR&D CRMCRMPurchase Service
Unsystematic Demand
Forecast
Long OTD L/T
Low Delivery
Reliability
Low Visibility of Foreign
Suppliers / PartsInformation
Inconsistent Production
Planning
Insufficient Global Engine
Allocation & Vehicle
Distribution
Inflexible Production
Low Visibility in
Production/Procure-
ment Logistics
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InformationSystem
Managers : Needs for precise supply chain simulation and forecastingcapability
Executives : Needs for realExecutives : Needs for real--time global visibility for quick decision makingtime global visibility for quick decision making
Business
Needs for global SCM network that enables real-time information sharing
Limited integration with local optimization of unit systems and functions
Eliminate inefficient management of data resources (isolated, duplicated)
Key Drivers for SCM InnovationKey Drivers for SCM Innovation
Organization
Needs for coordination of global operations between Plants and HQ
Rapid increase of production/sales, globalization in a short period of time
Lack of cross-checking b/w divisions due to vertical business structure
SCM SHARING IMPLEMENTATION AT HPPM
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HPPM plans to realize Real-time Global Management of procurement, production and
sales through process innovation with Global Logistics Order (GLO) in the area ofSCM/OTD
Innovating procurementInnovating procurement--planningplanning--delivery process fordelivery process for
expanded lineexpanded line--upup
ecuringoptimizedglobal procurementcapability suitable toecuringoptimizedglobal procurementcapability suitable to
overseas plant expansionoverseas plant expansion
Innovatingorder/planning/delivery process for shortenedInnovatingorder/planning/delivery process for shortenedT leadtimeT leadtime
Buildingaclose collaborative system with suppliers/dealersBuildingaclose collaborative system with suppliers/dealers
ProcessInnovation& GLOSystemAdoptionProcessInnovation& GLOSystemAdoption
DirectionsforSCM InnovationDirectionsforSCM Innovation
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Metrics for SCM InnovationMetrics for SCM Innovation
1.Demand Forecast Management Innovation
2. Increased DeliveryReliability
3. Short OTD Lead Time4. Globally Optimized Operation System
5. Flexible Production System
6. Optimized Production/Procurement Logistics
Tasks Key Performance IndicesKey Performance Indices
On-time DeliveryRate
OTD Lead Time
Days of Inventory(Domestic)
ForecastAccuracy
75 % 90 %
45 days 22 days
30 days 14 days
57 % 80 %
:
:
:
:
Implementation Strategy
BuildingProcess& InformationSystemSuitabletoGlobalProduction/SalesSystem
OperationStrategy Process InformationSystem
Responsiveness
Global Logistics
Allocation /Adjustment
Accurate DemandForecast
Enhanced Delivery
Management
Global LogisticsOrder
GlobalCore Catia
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GLO for SCMInnovationGLO for SCMInnovation
Batch transactions between
planning and production actual
Estimation of profitability after
sales
Inconsistent performanceindices
and master data among
divisions
Inconsistent inventory between
system and actual
Legacy
Real-time data between
planning and
production actual
Estimation of profitability from
the point of delivery
Consistent performance indicesand master data among divisions
Synchronized inventory betweensystem and actual
GLO
SCM SHARING IMPLEMENTATION AT HPPM
Balance between Production & Sales
Profit-based Sales Activities
Enhanced Order Full filment
Reduced Finished Goods Inventory
Business
Requirement
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Implementation Status BEAMImplementation Status BEAM
BELGIUMENGLAND
China
BRAZILUSAAustralia
Europe IT HUB Asia-Pacific IT HUBNorth America
IT HUB
DENMARK
India
Korea
JapanPORTUGAL MEXICO
THAILAND
RealReal--timeGlobal Management SystemtimeGlobal Management System
GlobalStandard ProcessGlobalStandard Process
Fast Decision Making ProcessFast Decision Making Process
ITCapability:Best-in-classinAutomotiveIndustryby2020
TURKEY
CANADA
SCM SHARING IMPLEMENTATION AT HPPM
VIETNAMINDONESIA
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The McGraw-Hill Companies, Inc., 2006
42
McGraw-Hill/Irwin
There are twokindsoffailures.Those whothinkandneverdo,andthose whodo
andneverthink.
ANYTHING IS POSSIBLE