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SCHOOL OF OPEN LEARNING (CAMPUS OF OPEN LEARNING)

UNIVERSITY OF DELHI DELHI-110 007

NOTICE INVITING EXPRESSION OF INTEREST (EoI)

FOR

DEVELOPMENT OF INTEGRATED LEARNING MANAGEMENT SYSTEM FOR SCHOOL OF OPEN LEARNING, UNIVERSITY OF DELHI.

SOL/Gen. Section/2015/__________________ Dated_______________________

Date of Submission of EoI : 15th June, 2015 at 3.00 p.m

Date of opening of EoI : 15th June, 2015 at 4.00 p.m

Visit us at (http://sol.du.ac.in or du.ac.in).

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NOTICE INVITING EXPRESSION OF INTEREST (EoI)

FOR

DEVELOPMENT OF INTEGRATED LEARNING MANAGEMENT SYSTEM FOR SCHOOL OF OPEN LEARNING, UNIVERSITY OF DELHI.

Expression of Interest (EOI) is invited from reputed agencies/Companies/Organizations

/Vendors for development of integrated Learning Management System for School of Open

Learning, University of Delhi, situated at 5 Cavalry Lane, Delhi-110007. The broad details of

requirement and terms & conditions may be downloaded from website (http://sol.du.ac.in or

du.ac.in). Interested agencies/Companies/Organizations are requested to submit the details to

the Assistant Registrar (General), School of Open Learning, Delhi on or before 15th June, 2015 at

3.00 p.m. All the applications received by due date will be opened before the committee

constituted for this purpose and bidders or their representatives if any on 15th June, 2015 at

4.00 p.m in Committee Room at Ist floor of SOL building. Based on the eligibility criteria as

mentioned in EOI, firms will be short listed. The shortlisted agencies will be issued Request for

Proposal (RFP) against which firms will be required to submit technical and financial bid in

sealed cover. For any clarification, please contact Shri A. K. Banerjee, Assistant Registrar (General) Ph. No. 011- 27008349.

This EOI document consists of following:-

A. EOL Notice B. Scope of Work - Section I C. Pre-qualification/Eligibility Criteria- Section II D. Submission Requirement – Section III E. Appendices I & II – Section IV

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Section- I

ABOUT SOL

The School of Open Learning, formerly known as the Directorate of Correspondence Courses, established under the University of Delhi in 1962, is a pioneer Institution in the field of Distance Education in India.

The country witnessed the beginning of an alternate mode of education when the School started with a modest admission of 900 students in 1962. The School enrolled more than three lakh fifty thousand students in the Academic Session 2012-13. On many occasions our students have been toppers in a range of disciplines.

The admission process for various courses in the School is governed by the norms established by the University of Delhi. The examination is also conducted by the University of Delhi. The University of Delhi confers the degree to the students of the School as it does in the case of its other constituent Colleges. In an effort to cater to the needs of a growing no. of students the School established the South Study Centre at Moti Bagh from the academic session 1990-91. In an effort to reach out to a larger number of students the School is in the process of opening up Study Centre’s in the Eastern and the Western parts of the national Capital Region of Delhi.

The School offers Undergraduate/Postgraduate Degree courses in the subjects of Arts/Humanities and Commerce. The mode of instruction is primarily through well prepared printed course material which is distributed at the time of admission or by mail to all the enrolled students. This is also supplemented through Personal Contact Programme conducted for the benefit of students at various study center’s run by the Schools. An experienced faculty is always available at the main campus for academic interaction with students.

The Schools offers learning through the distance education mode which is a viable alternative for students who need a flexible medium of instruction to attain higher education and vocational skills.

The details of the assignment are as given below.

The entire e-learning assignment should be developed on a turn-key basis that is, built and operate model.

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Scope of Work

Application Requirements for LMS High Level Design STUDENT DASHBOARD integrated with

- Administration Dashboard

- Teacher Dashboard

- IT team Dashboard inputs

Column One

INDIVIDUAL STUDENTS INFORMATION SYSTEM

Login/register for admission, fee payment, latest announcements and to avail Student Care

Services, Fee payment etc. etc. integrated to administration server/ Dashboard

Column Two

STUDY MATERIAL

Template Course material i.e. Syllabus, Paper/ subject wise Material i.e.

1) Offline a-c automatic download from server/cloud in small packets offline

a) Reading and SIM convertibles to Hindi and English audio readers

b) Audio Lectures in different formats/converter

c) Video Lectures

2) Online lectures for PCP and global view all be integrated to Teachers/IT Dashboard with

chatting/skyping/avatar/collaborise class room students, assessment and uploading question

answers, analysis and evaluation.

Column Three

ONLINE/OFFLINE CONTINUOUS ASSESMENT/EXAMINATION

Monthly/quarterly online Assessments with online proctoring and security system

a) Multiple choice from a bank automatic result with n number of chances, grading,

modification and up gradation of marks/grades

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b) Assignments for each paper/subject choice from a bank automatic result with n number of

chances, grading, and modification and up gradation of marks/grades

c) Case Studies choice from a bank automatic result with n number of chances, grading,

modification and up gradation of marks/grades

d) Collaboration (see Collaborise class room LMS) choice from a bank automatic result with n

number of chances, grading, modification and up gradation of marks/grades.

e) Project Report for each paper/course with a template e.g. it should have inbuilt space for

field/practical maps, photographs, self-original videos from mobiles/ cameras/ video cameras

(in convertible formats), with auto converters for smaller file space, documentaries, you tube

etc. and integration of web 2 tools such as YouTube chopper, file converters, e story writing, e-

book maker etc. etc. It should also have choice from a bank automatic result with n number of

chances, grading, and modification and up gradation of marks/grades.

f) Final exams offline record

Column Four

MARKS/GRADING/SCORES

Modification/Up gradation with new chances and final scores separately for a-f in previous

column.

Column five

CERTIFICATES/MARKSHEETS

Auto generated Mark sheet/ provisional degree/ character Certificate etc. integrated with

student download/ Administration download/upload/correction etc.

Column Six

MISCELLANEOUS

Note: The LMS should deal with copyright issues, plagiarism and security along with propriety

issues as this once finalized will be sole propriety of DU

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Low Level Design of LMS Components Courseware Development

The agency should design, develop the LMS E-learning courseware of various courses offered by the SOL in the latest version of SCORM (Sharable Content Object Reference Model) mode. (However, the SOL, at its option may also consider parties who have only courseware development capabilities). The SOL currently offers courses are as given below: Undergraduate Courses

Bachelor of Arts Programme Bachelor of Arts [Hons.] Programme English Bachelor of Arts [Hons.] Political Science Bachelor of Commerce Bachelor of Commerce [Hons.]

Postgraduate Courses

Master of Arts [Hindi] Semester Mode Master of Arts [History] Semester Mode Master of Arts [Political Science] Semester Mode Master of Arts [Sanskrit] Semester Mode Master of Commerce Semester Mode

The SCORM compliant courseware to be developed should have minimum 10% graphics, video, audio, animation, etc. in the form of charts, graphs and pictorial representation. The courseware developed should be portable on any standard LMC (Learning Management System) and also should run independently on any standard browser.

LMS

The agency should propose a standard world class LMS to run the above e-learning courseware on an annual license fee basis. The LMS should have various features and functionalities as under:

Support blended learning:

LMS should offer a curriculum smorgasbord that mixes classroom and virtual courses easily. The LMS should provide features like prescriptive and personalized training. The LMS should be able to handle audio and video contents.

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Administration Module:

The LMS must enable administrator to manage user registrations and profiles, define roles, set curricula, chart certification paths, assign tutors, author courses, manage content, and administer internal budgets, user payments, and chargeback. The LMS should have capability to integrate with a payment gateway of banks and accept the payments via credit/debit cards. Administration module should provide an access to the training database, enabling administrators to create standard and customized reports on individual and group performance. The LMS should have the reports which should be scalable to the entire workforce. The system should also be capable to build schedules for learners, instructors, and classrooms. All features of the LMS should be manageable using automated user-friendly administration screens.

Content integration features:

Apart from supporting the vendor’s own courseware, the LMS should provide native support to a wide range of third-party courseware also. An LMS vendor should be able to certify that third-party content will work within their system, and accessing courses should be as easy as using a drop-down menu.

Adherence to standards:

LMS should support the latest standards of SCORM (Shareable Content Object Reference Model)/ AICC (Aviation Industry Consultative Committee) compliant courseware.

Assessment Module:

The LMS should have an assessment module, which can evaluate, test, and assess the students learning path and report their progress to the tutors concerned. LMS should have an assessment module for Virtual viva

Skills Management Module:

The LMS should have skills management module which will help in measuring the training needs and identify improvement areas based on student’s collective competence in specified areas. The LMS should have capabilities to cull out the assessments from multiple sources, including peer reviews and 360 degree feedback tools. Based on these assessments the faculties can determine whether the results are weighed, averaged and compared to determine the skill gap.

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The LMS should have the following additional features also:

Support online communities:

The LMS should have a feature to support a community learning or collaborative learning which communicates across an organization through chat rooms, bulletin boards, newsgroups, online support, help desks etc.

Connect with Back-End database:

The LMS should provide a facility for the administrator to upload the SCORM compliant courses on the web-site. The administrator should be able to create the tutors and assign the courses to them. The admin should also be able to create the students database and assign courses and tutors to them. The LMS should provide various MIS reports needed such as student registration details, tutor details, payment details etc. The actual no. of reports will be given in the SRS (System Requirement Specification).

End-User Features and Tools

Migration of Content o Describe the migration of content from our current LMS to new LMS? o How do we merge course section together?

Multi-Browser Support

o Please list which browsers are supported, including those browsers versions

User Interface o The LMS should provide multiple Windows/Tabs navigation o There are should be an administrative settings that lock down the look and feel of the

user interface o Describe available customizations to allow College branding. o Can instructions customize components of the LMS? o The LMS should provide course-wide search (search at the level of a single course) o The LMS should provide course site search (search at the level of multiple courses in the

LMS)

Mobile Learning Applications o The LMS should support mobile learning o Describe the mobile learning app availability for mobile devices (iOS, Android,

Blackberry, WebOS), including security features o The mobile learning application should be part of the base product o The mobile learning app have the same features as the browser based LMS o The College should be able to customize the mobile learning app

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Class Management

o The LMS should have Team/Group management feature o The LMS should have an early warning alert feature o Can class rosters be printed and, if so, what options are available to print? o The LMS should support extended testing time for individual students within an

assessment? o The LMS should have a selective release feature o The LMS should have a Learning Object Repository (LOR) o The LMS should support downloading the content of an assignment drop box to be

graded offline o Can the instructor’s feedback and the grades be uploaded to the LMS on a single click? o Can instructor share content with other instructors through the LMS? o The LMS should have a tracking feature o Describe types of tracking reports instructor can run. o Can instructors view reports showing time, date, and frequently of individual access to

course content and tools?

Assessment

o The LMS should have an export/import feature for assessment? If yes, describe this feature.

o Is the export/import feature user-friendly? o Can instructors easily design their own assessment? o Does the LMS have a powerful, flexible and rigorous rubric feature? o Can assessment be customized by adjusting time and number of attempts for individual

students? o Can instructors create rubrics inside the LMS? o Can instructors tie rubrics to grade book? o Can instructors tie rubrics to learning outcomes? o The LMS should have an e-Portfolio tool o Is the e-Portfolio a part of the base product or is it available for an additional fee? o Can instructors create portfolios to assess students’ progress? o Can students create their own portfolios? o Does the portfolio tool have a functionality that follows students over multiples

semesters and courses? o Can students provide permission somehow for a prospective employer to see their

portfolio? o How does the College control access to students’ portfolios in your LMS? o What happens to a portfolio once a student is no longer a student? o Can student export/import portfolio from/to other systems?

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Content Organization & Creation

o Can instructions import/export/copy course easily? o The LMS should have content areas/ learning modules o The LMS should support multiple file types? o What file types can be added to the learning modules? o The LMS should have a Rich Text editor? o The LMS should have an Equation editor? o The LMS should have lesson plan templates? o Can instructors share files between class sections? o The LMS should integrate multimedia (A/V) easily o The LMS should have a file upload feature? Describe how instructor upload files (one file

at the time or zipped files at once). o The LMS should have web link options available o The LMS should have a glossary tool o Can e-textbook be integrated into the LMS? o The LMS should have a student workplace

Communication & Collaboration tools

o The LMS should have communication & collaboration tools? Please list and describe them.

o The LMS should have an internal whiteboard feature? o The LMS should have an internal chat tool? o The LMS should have a synchronous conference tool? o Can instructions setup collaboration group inside the LMS to have students work on

group projects? o The LMS should have a user-friendly threaded discussion board? o The LMS should support user-friendly multimedia integration in the Discussion Board? o The LMS should have a self-contained, FERPA compliant and secure e-mail feature? o The LMS should support localization (language enhanced LMS to support language

teaching [i.e. Spanish, French, and German])? o Can announcements in the LMS be delivered system-wide?

2. INTEGRATION

Integration o Is it real time or batch process integration? o Does the integration process send information both directions? o The LMS should integrate with external e-mail system (Exchange/Outlook, GroupWise

etc.)? o Does the system authenticate against LDAP/AD? o Does the College have the ability to customize the integration via API?

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Turn-It-In o Does the LMS integrate with Turn-It-In? o Do you support other plagiarism checkers? If yes, please list and describe them.

Integration with Web Services

o Does the LMS integrate with web services? If yes, how do you integrate? o Describe your integration? o What other integrations are possible?

4. SYSTEM SUPPORT/ TRAINING

General Support

o Does the company have materials that provide a general overview, including system navigation tips? If yes, please describe the availability of these materials.

o Describe the end user support plan to accompany purchase of your LMS, including documentation and routine support.

o Does the company have online support materials available for students, faculty/designers, including contextual help, feature tutorial, guides, and any other available forms of support? If yes, please briefly describe these online support materials.

o If hosted, will the helpdesk function be an extra cost?

IT help Desk Support

o Describe expected response times, including problem escalation through problem resolution.

o Describe installation and implementation support, including hours/availability of different tiers, documentation, and routine support.

o What is the hierarchy in the level of support and what determines that level of support, considering cost and escalation factors?

o Is there Gold, Silver, Platinum, Bronze support available o Do higher levels of support cost extra and does that differ between a hosted and non-

hosted environment? o Describe regular maintenance procedures. Include information on update support,

typical update cycles, notification processes, and database problem support. o Describe expected response times, including problem escalation through problem

resolution. o Describe installation and implementation support, including hours/availability of

different tiers, documentation, and routine support. o What is the hierarchy in the level of support and what determines that level of support,

considering cost and escalation factors?

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o Is there Gold, Silver, Platinum, Bronze support available o Do higher levels of support cost extra and does that differ between a hosted and non-

hosted environment? o Describe regular maintenance procedures. Include information on update support,

typical update cycles, notification processes, and database problem support.

System Training o Describe training available for College LMS administrators and systems administrators,

including any additional cost involved. o Describe any other training/support materials available (online and otherwise),

including any additional fees. 5. ACCESSIBILITY

Accessible to individuals with disabilities. These Standards define the functional performance criteria and technical requirements that must be met to ensure that information technology is accessible

Coding o Use valid, standard web programming code. o Use appropriate markup to convey document structure. o Provide meaningful page titles. o Use headings to introduce sections and subsections, and use them in the correct order. o Use lists to identify series of related items, including navigation menus.

Text o Use text to display test, unless formatting that cannot be achieved with CSS is required. o Use relative sizes for fonts. o Identify the language of text. o Use image instead of ‘ASCII art.”

Colors o Do not convey information with color alone o Use contrasting foreground and background colors.

Images o Provide appropriate “alternate text” for all images. o Provide full descriptions for graphs, diagrams, and other meaningful images.

Images Maps o Provide alternate text for each area in client-side image maps. o Use client-side image maps instead of server-side image maps unless areas cannot be

defined with available shapes.

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Sounds o Do not convey information with sound alone. o Do not automatically play audio. o Provide text transcripts for audio containing speech when it is provided to the public

and/or required to be viewed by employees.

Multimedia o Provide synchronized captions for all multimedia that contains essential auditory

information when it is provided to the public and/or required to be viewed by employees.

o Provide audio descriptions for all multimedia that contains essential visual information when it is provided to the public and/or required to be viewed by employees.

Animation o Provide a means of pausing any moving, blinking, scrolling, or auto-updating

information. o Do not include content that flashes faster than 3 times per second.

Links o Ensure that links are understandable out of context. o Provide a means of skipping past repetitive navigation links. o Avoid using small links. o Ensure that same-page links move keyboard focus as well as screen focus.

Forms o Provide labels or titles for all form fields. o Provide legends for groups of form fields. o Ensure that from fields are in a logical tab order. o Avoid placing non-focusable text between form fields. o Ensure that text in form fields can be enlarged.

Tables o Identify a header cell for each column and row in simple data tables. o Identify relationships in complex data tables using id and headers attributes. o Provide summary attributes for data tables.

Frames o Provide concise, unique, and understandable titles for frames. o Avoid using hidden, empty, or non-essential frames.

Scripts o Ensure that scripted functions are usable with assistive technologies.

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o Ensure that significant interactions can be performed with both keyboard and mouse. o Avoid changing content unexpectedly.

Embedded Objects o Use accessible embedded objects whenever possible. o If an inaccessible embedded object must be used, provide an accessible alternative that

includes the same content and functionality.

Downloadable Documents o Provide natively accessible downloadable documents whenever possible. o If a downloadable document cannot be made natively accessible, provide an accessible

alternative that includes the same content and functionality.

Timing o Notify users of time limits and provide a means to extend time if possible. o Do not automatically refresh the current page.

Page layout o When using tables for layout, ensure that reading order is logical. o When using style sheets for layout, ensure that reading order is logical. o Avoid horizontal scrolling.

Alternate Accessible Versions o Use separate accessible versions only as a last resort.

Submission of Source Code: The selected bidder should agree to deposit and keep the customized version of ‘Source Code’ in magnetic media along with related documents. The SOL will be free to use the ‘Source Code’ if

The SOL is not satisfied with the support service rendered by the selected bidder and/or The selected bidder company winds up its operation and/or The selected bidder discontinues the product.

Security Parameters The security features of LMS in respect of the application/Database/System Security etc. may be provided for enabling third party audit, if and when needed.

Capacity Planning The agency should plan for the capacity of the Hardware as well, keeping in view the size of the data and no. of users. The Hardware/Software should be scalable enough keeping in view the requirements for the next 3-5 years. Bandwidth Utilization The Bandwidth requirement should be very minimal for the LMS developed/offered.

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Section –II

Pre-qualification/Eligibility Criteria

The applicant should fulfill the eligibility criteria mentioned below. Shortlisted eligible

applicants will be invited to bid for the detailed RFP to be released later.

Pre-qualification/Eligibility Criteria 1. Agencies/Companies/Organizations/Vendors should have at least 3 years of experience in the

development of integrated Learning Management System. They are required to enclose

documents showing successful development of integrated Learning Management System.

2. Agencies/Companies/Organizations/Vendors should enclose copies of Registration with Govt. Organization.

3. Agencies/Companies/Organizations/Vendors should have minimum average turnover of Rs. 25 lakh( Rupees Twenty Five Lakh ) for the last three years. i.e. 2011-12, 2012-13 and 2013-14.

4 Agencies/Companies/Organizations/Vendors should have carried out the similar nature of work in Central/State Govt. bodies/departments/Public Sector Undertakings in the last three years, each of minimum value as detailed below. a. Three similar completed works(costing not less than the amount equal to 40% of the estimated cost(40% of 30,00,000=12,00,000) or b. Two similar completed works (costing not less than the amount equal to 50% of the estimated cost.(50% of 30,00,000=15,00,000) or c. One similar completed work costing not less than the amount equal to 80% of the estimate cost. (80% of Rs.30,00,000 = Rs.24,00,000)

Similar works means works related to DEVELOPMENT OF INTEGRATED LEARNING MANAGEMENT SYSTEM. Completion certificates for the above should clearly indicate the scope and

nature of work carried out and the value of work as carried out, in order to confirm conformity to defined similar works. The completion certificate should be signed by the issuing authority with stamp without which the works will not be considered.

5. The participating Agencies/Companies/Organizations/Vendors must be a single legal entity registered in India as a company under the Company Act, 1956 and must have a Registered Office in India. The company should have been operational in Delhi and should have an establishment in Delhi. Proof of the same should be submitted as a part of response to the EoI.

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6. The Bidder shall not be under a Declaration of Ineligibility for corrupt or fraudulent practices or blacklisted with any of the Government agencies. Documentary evidence must be enclosed with the bid.

7. The agency shall bear all the costs for participation in the bid process including preparation of

responses to the EoI or RFP and must be ready to undertake this activity on its own. This Office will

not bear any expenses for EoI etc.

8. The Agencies/Companies/Organizations/Vendors will have to give demo on the basis of their EoI if office so requires.

9. Any false information provided in the EoI with respect to citations, Projects handled, Office

locations or any other information if found out by this office would lead to disqualification of the bidder

and other suitable legal actions.

10. The Executive Director, School of Open Learning reserves the right to accept or reject any EoI

without assigning any reason thereof, and to amend the terms & conditions before award of the work.

11. Agencies/Companies/Organizations/Vendors are requested to send their comments on the objectives and scope of the work or service projected in the enquiry.

12. Any disputes arising out of this tender will be under the jurisdiction of The Executive Director,

School of Open Learning. 13. It is desirable that the Vendors have already done similar project in any Government university/ school.

Disqualification:

The Executive Director, School of Open Learning Delhi reserves the right to disqualify any applicant from the EOI process if the applicant has: i. Submitted the response for EOI after the stipulated date of submission. ii. Made misleading or false representation in the forms, statements and attachments submitted as proof of the eligibility requirements. iii. Not submitted the response to EOI along with proper documents. iv. Failed to provide certification related thereof when sought. v. Submitted more than one response. vi. Been found to canvas influence or attempt to influence in any manner the qualification or selection process. vii If the information provided is not in the prescribed Performa.

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EoI Processing Fees

A non- refundable processing fee for Rs. 1000/ ( Rupee One thousand only) in the form of

Demand Draft drawn in favour of the “Executive Director, SOL payable at Delhi” has to be

submitted along with the EoI response. Bids received without EoI Processing Fees shall liable to

be rejected.

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Section –III

Submission Requirements Respondents are requested to submit their responses in sealed cover as per the format given below: i) Covering letter as per Appendix-I ii) Other related information as per Appendix-II iii)Comprehensive solution document consisting of Approach and Methodology iv) Audited financial statement for the last 3 years. v) I Tax return for the last 3 Financial years. vi) Proof of Service tax registration. vii) Completion certificates of the activities completed in last 3 years. viii) Non- blacklisting certificate by any Govt organization/ PSUs

Submission Details

Competent interested agencies/Companies/Organizations are requested to submit the details to Assistant Registrar (General) of this office on or before 15th June,2015 at 3.00 P.M. All the applications received by due date will be opened at 15th June,2015 P.M. on 4.00 P.M in front of bidders or their representatives. Based on the eligibility criteria as mentioned in EoI, firms will be short listed. The shortlisted agencies will be issued RFP against which firms will be required to submit technical and financial bid in sealed cover. The Executive Director, School of Open Learning reserves the right to extend the Application Due Date by issuing a notice to that effect uniformly for all Applicants. In case of extension it will be notified on SOL/DU website.

Submission Mode:

All EoIs shall be submitted in sealed envelopes super-scribing “EoI for development of integrated Learning Management System for School of Open Learning, Delhi”. EoI submitted either by facsimile transmission or e-mail shall not be acceptable. If the envelope is not sealed and not marked as instructed above, School of Open Learning Delhi assumes no responsibility for the misplacement or premature opening of the contents of the Application submitted and such Application will be rejected.

Address for submission of Application: All application should be submitted in a sealed envelope in the tender box on the following address: Assistant Registrar (General) Room No. 206 School of Open Learning 5 Cavalry Lane Delhi-110007

The decision of the Executive Director, School of Open Learning, Delhi shall be final, and no enquiries, or application for review, shall be entertained. The Executive Director, School of Open Learning, Delhi reserves the right to modify the terms & conditions partially or wholly or cancel the EOI without assigning any reason. For any clarification, please contact Assistant Registrar (General) Room No. 206, School of Open Learning 5 Cavalry Lane, Delhi-110007 (Ph.No. 27008349)

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Assistant Registrar (General)

Section-IV

Appendices

Appendix I: Covering letter from the Bidder

Company Letterhead [Date]

Assistant Registrar (General) Room No. 20 6 School of Open Learning 5 Cavalry Lane, Delhi-110007 Ph .No. 27008349

Reference: Invitation for Expression of interest- Development of integrated Learning Management System for School of Open Learning, Delhi

Dear Sir,

This is to notify you that our company intends to submit a proposal in response to the EoI for

Development of integrated Learning Management System for School of Open Learning, Delhi. Primary and Secondary contacts for our company are:

Name: Primary Contact Secondary Contact

Title:

Company Name:

Address:

Phone:

Mobile:

E-mail:

We confirm that the information contained in this response or any part thereof, including its exhibits, and other documents and instruments delivered or to be delivered to School of Open Learning, Delhi is true, accurate, verifiable and complete. This response includes all

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information necessary to ensure that the statements therein do not in whole or part mislead the School of Open Learning, Delhi in its short-listing process. We fully understand and agree to comply that on verification, if any of the information provided here is found to be misleading the short listing process or unduly favours our company in the short listing process, we are liable to be dismissed from the selection process or termination of the contract during the project, if selected to do so, for undertaking the work of “Development of integrated Learning Management System for School of Open Learning, Delhi

We agree to abide by the conditions set within this EoI. It is hereby confirmed that I/We are

entitled to act on behalf of our corporation/ company/ firm/ organization and empowered to

sign this document as well as such other documents, which may be required in this connection. (In the capacity of) Duly authorized to sign the EoI Response for and on behalf of: Sincerely, *Bidder’s Name+ Name Tile

Signature Date (Name and Address of Bidder) Seal/ Stamp of the Agency CERTIFICATE AS TO AUTHORISED SIGNATORIES

I,…………certify_____________________________ That I am

of……… ……………………..and …………………………………………………………… That…………….. who signed the above response is authorized to bind the corporation by authority of its governing body.

(Seal here) Date

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Appendix II: INDEX OF FORMATS The Agencies/Companies/Organizations/Vendors would be required to provide all the information in

forms listed below. All participating Agencies/Companies/Organizations/Vendors would be required to

furnish required supporting documents as mentioned in the eligibility criteria.

Sr. Form

1. Form I: Details of the Agencies/Companies/Organizations/Vendors

2. Form II: Financial Information

Form I: Details of Agencies/Companies/Organizations/Vendors

Name

Nature of Business

Date of Incorporation

Date of Commencement of Business

Address of the Headquarters

Address of the Branch Office in Delhi

Contact Person & Contact Number

Other Relevant Information

Form II: Financial Information

Turnover

Revenue (in INR Profit Before Tax Net Worth (in INR

Crores) (in INR Crores) Crores)

FY 2013-14

FY 2012-13

FY 2011-12

Date

&

Seal

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