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SCHOOL OF INFORMATION UNIVERSITY OF MICHIGAN www.si.umich.edu Collaboratories at a Glance C@G Judy Olson Nathan Bos Erik Dahl

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SCHOOL OF INFORMATION UNIVERSITY OF MICHIGANwww.si.umich.edu

Collaboratories at a GlanceC@G

Judy Olson

Nathan Bos

Erik Dahl

SCHOOL OF INFORMATION UNIVERSITY OF MICHIGANwww.si.umich.edu

Card model of how a technical field develops

Point system Dimensions Relationships Laws

SCHOOL OF INFORMATION UNIVERSITY OF MICHIGANwww.si.umich.edu

Goal• To understand the space of

collaboratories– Compare and contrast– Distill successes and challenges

• Theory of collaboratories as organizational entities

• Practical prescription including best practices

SCHOOL OF INFORMATION UNIVERSITY OF MICHIGANwww.si.umich.edu

Secondary goal

• In our endeavor, we will decide which collaboratories to investigate in depth

• By understanding the space of possibilities, we can choose wisely

SCHOOL OF INFORMATION UNIVERSITY OF MICHIGANwww.si.umich.edu

Method

• Collect a large set of collaboratories– We have identified 77 possible

candidates• See handout

– Collect a basic set of information– Note similarities and differences on

both technical and social dimensions

SCHOOL OF INFORMATION UNIVERSITY OF MICHIGANwww.si.umich.edu

Method

• Examine the existing literature on what drives successes and challenges in organizations

• Dimensionalize the space

• Hypothesize causal relationships

• See what you see!

SCHOOL OF INFORMATION UNIVERSITY OF MICHIGANwww.si.umich.edu

Early view of collaboratories

DigitalLibraries, E-Pub

access toinformation

access to facilities

people-to-peopleCommunication,

GroupwareServices

Distributed,media-richinformationtechnology

Interaction withthe Physical

World

SCHOOL OF INFORMATION UNIVERSITY OF MICHIGANwww.si.umich.edu

Definition

• A collaboratory is– An organizational entity– That links a community of individuals– Working at a distance– On common problems or tasks…

SCHOOL OF INFORMATION UNIVERSITY OF MICHIGANwww.si.umich.edu

Definition

• …that contains– Electronic tools that support– Rich and recurring human interaction

and– Provides common access to resources,

including information and instrumentation, needed to engage in the problems or tasks.

SCHOOL OF INFORMATION UNIVERSITY OF MICHIGANwww.si.umich.edu

The Science of Collaboratories project

• Focuses on SCIENCE and ENGINEERING collaboratories– So the task is primarily research– Or design

• Same framework might generalize to other kinds of tasks– e.g. developing policy, securing expert

consultation, pursuing education

SCHOOL OF INFORMATION UNIVERSITY OF MICHIGANwww.si.umich.edu

Kinds of Collaboratories

• Research focus– Distributed Research Center– Shared Instrumentation– Product Development– Community Data Systems

• Practice focus– Virtual Community of Practice– Virtual Learning Community– Expert Consultation

SCHOOL OF INFORMATION UNIVERSITY OF MICHIGANwww.si.umich.edu

Distributed Research Center

• Functions like a University research center, but at a distance.

• Project is unified by a topic area of interest, and includes a number of joint projects in that area.

• Most communication human-human• No well specified product as the focus

• Alliance for Cell Signaling

SCHOOL OF INFORMATION UNIVERSITY OF MICHIGANwww.si.umich.edu

Shared Instrument

• Increases access to a scientific instrument• Often remote access to an expensive

instrument• Often supplemented with other technology

to support communication

• Keck observatory

SCHOOL OF INFORMATION UNIVERSITY OF MICHIGANwww.si.umich.edu

Product Development

• Focuses on the building of a product– Instrument– Infrastructure– Policy– Research methodology

• More time-bounded than others

• Intermed

SCHOOL OF INFORMATION UNIVERSITY OF MICHIGANwww.si.umich.edu

Community Data System

• Information resource that is created, maintained, or improved by a distributed community

• Information is semi-public, of wide interest.

• Zebrafish Information Network

SCHOOL OF INFORMATION UNIVERSITY OF MICHIGANwww.si.umich.edu

Virtual Community of Practice

• A network of individuals who share a research area and communicate about it online

• Share news of professional interest, advice, techniques.

• Not focused on joint projects

• Ocean US

SCHOOL OF INFORMATION UNIVERSITY OF MICHIGANwww.si.umich.edu

Virtual Learning Community

• Main focus is on increasing the knowledge of the participants– Not to do original research

• Can be inservice or professional development

• Ecology Circuit Collaboration

SCHOOL OF INFORMATION UNIVERSITY OF MICHIGANwww.si.umich.edu

Expert Consultation

• Provides increased access to an expert or set of experts

• The flow of information is mainly one way, rather than two way as in a distributed center

• TeleInViVo

SCHOOL OF INFORMATION UNIVERSITY OF MICHIGANwww.si.umich.edu

Progress to date

• Data collected on 38 Collaboratories– Clustered according to the major

functions they serve• Allows comparison across collaboratories

for – What technology did they use– How might money flow have affected the work– What successes and challenges were involved

• Small set of data elements

see handout of big table

SCHOOL OF INFORMATION UNIVERSITY OF MICHIGANwww.si.umich.edu

Resource Diagrams

• Representation of– Participants, both organizations and

individuals– Instruments– Shared data– Communication flow– Resource flow (money)

SCHOOL OF INFORMATION UNIVERSITY OF MICHIGANwww.si.umich.edu

Key

SCHOOL OF INFORMATION UNIVERSITY OF MICHIGANwww.si.umich.edu

Distributed Center

SCHOOL OF INFORMATION UNIVERSITY OF MICHIGANwww.si.umich.edu

Shared Instrument

SCHOOL OF INFORMATION UNIVERSITY OF MICHIGANwww.si.umich.edu

Product Development

SCHOOL OF INFORMATION UNIVERSITY OF MICHIGANwww.si.umich.edu

Community Data System

SCHOOL OF INFORMATION UNIVERSITY OF MICHIGANwww.si.umich.edu

Virtual Community of Practice

SCHOOL OF INFORMATION UNIVERSITY OF MICHIGANwww.si.umich.edu

Virtual Learning Community

SCHOOL OF INFORMATION UNIVERSITY OF MICHIGANwww.si.umich.edu

Expert Consultation

SCHOOL OF INFORMATION UNIVERSITY OF MICHIGANwww.si.umich.edu

Comparisons within a category

SCHOOL OF INFORMATION UNIVERSITY OF MICHIGANwww.si.umich.edu

Comparisons within a category

Bugscope

SCHOOL OF INFORMATION UNIVERSITY OF MICHIGANwww.si.umich.edu

Beginning to mine the data

• What technologies are in use?– Find out what different types of

collaboratories use• Suite of technologies

– Find technologies used in environments with different constraints

• Bandwidth available for video• Low versus high resources available

SCHOOL OF INFORMATION UNIVERSITY OF MICHIGANwww.si.umich.edu

Technology types

• Synchronous conversation• Synchronous object sharing• Asynchronous conversation• Asynchronous object sharing• Support for the transitions among modes

of work• Special computational needs• Management of the technical resources

See handout

SCHOOL OF INFORMATION UNIVERSITY OF MICHIGANwww.si.umich.edu

As listed in the database

SCHOOL OF INFORMATION UNIVERSITY OF MICHIGANwww.si.umich.edu

Findings on technology use

• Video– CFAR

• Off the shelf, NetMeeting

– Cell signaling• Polycom desk and room systems

– Access Grid (future)

SCHOOL OF INFORMATION UNIVERSITY OF MICHIGANwww.si.umich.edu

Findings on technology use

• Shared instrument– Bugscope

• Children can zoom and move the view

– SPARC• Because of safety issues, only the operator

can move the view

SCHOOL OF INFORMATION UNIVERSITY OF MICHIGANwww.si.umich.edu

Findings on technology use

• Community data systems– Cell signaling molecule pages

• Managed as a vetted contribution

– Visible Human• One group provided the information for

many to use

• Awareness system– No collaboratories mention using this!

SCHOOL OF INFORMATION UNIVERSITY OF MICHIGANwww.si.umich.edu

Where are the data?

• SOC database– C@G is one of its components

• Pages accessible

• In the future we will become a Community Data System– You and others can contribute entries

SCHOOL OF INFORMATION UNIVERSITY OF MICHIGANwww.si.umich.edu

Data base

SCHOOL OF INFORMATION UNIVERSITY OF MICHIGANwww.si.umich.edu

Data base

SCHOOL OF INFORMATION UNIVERSITY OF MICHIGANwww.si.umich.edu

Data base

SCHOOL OF INFORMATION UNIVERSITY OF MICHIGANwww.si.umich.edu

Beyond C@G

• For a smaller number of collaboratories

• We collect more in-depth information– Staffing and management

– History

– Incentives

– Usage data

– Cultural aspects of the community

– Detailed functionality

– Details of the technology

– Readiness

– Impact on the field