school of hospitality and tourism · 2018. 5. 2. · needing ethics (autec) approval are shown in...

School of Hospitality and Tourism

HOSP797: HOSPITALITY

WORK INTEGRATED LEARNING

SEMESTER 1, 2018

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HOSP797 Hospitality Work Integrated Learning, Semester 1, 2018 2

Paper Code and Title: HOSP97 Hospitality Work Integrated Learning Level: 7 Credits: 60 Pre/Co-Requisites: Must have completed 300 points Learning Hours: 600 hours

(300 hours placement learning + 300 hours academic learning)

Paper Coordinator / Lecturer Name: Yvonne Wood Email: [email protected] Phone: 921 9999 extn 8667 Office: WH504

Prescriptor A workplace related project enables students to draw together the knowledge, skills and capabilities learned from academic studies and to extend and apply their learning beyond the educational institution. Students will reflect on their personal and professional career development and focus on the processes and outcomes of their particular project.

Learning Outcomes 1. Contextualise the placement organisation within the relevant professional environment 2. Critically reflect upon personal and professional development during the placement

experience 3. Critically evaluate the connection between the placement project, professional publications

and academic literature 4. Demonstrate appropriate academic (Level 7) oral and written communication skills relevant to

a professional environment

Assessment

# Assessment type Due date Weighting % Learning Outcomes

1 Project Proposal Fri 16 March, 12noon (week 3)

10% 2, 3, 4

2 Project and Project Report Part A - Project Outline: Part B - Project Report (Draft): Part C - Project and Project report (Final):

Weds 4 April, 12noon (week 6) Weds 9 May, 12noon (week 9) Weds 30 May, 12noon (week 12)

5% 5% 30%

4 1,3,4 1,3,4

3 Reflective Portfolio Weds 23 May, 12noon (week 11)

30% 2, 3, 4

4 Poster and Oral presentation Weds 20 June, time tbc (week 15)

20% 1, 2, 3, 4

Students are expected to be available for all assessments (including examinations and tests) at any time that they are scheduled during the Semester (26th Feb – 22nd June). Any exceptions relate to only those exceptional circumstances beyond your control. Applications for alternative arrangements will only be granted through the Special Consideration Applications (SCA) process. For examples of exceptional circumstances please refer to https://blackboard.aut.ac.nz/webapps/aut-sca-bb_bb60/UserGuideStudents.pdf

https://blackboard.aut.ac.nz/webapps/aut-sca-bb_bb60/UserGuideStudents.pdf


Hospitality Work Integrated Learning (previously Cooperative Education,) is where students spend 12-15 consecutive weeks in a selected workplace. During this time students record their placement hours (300 hours in total), attend lectures and weekly meetings with their academic supervisor at AUT and weekly meetings with their industry mentor in the workplace. The workplace project is the focus of this paper and forms the foundation for the academic requirements outlined in this paper study guide. Paper Requirements To successfully complete this paper, the following conditions must be met:

Obtain a final minimum mark of 50% overall in the paper;

Submit all assessments and meet requirements as outlined in the Assessment grid. All assessments are compulsory.

If any compulsory assessment is not handed in, a final grade of DNC will be awarded for the paper.

While in general previous student feedback was positive there were some helpful recommendations that we have taken on board. The following changes have been made to the paper accordingly:

Project assessments have been rewritten to remove repetition

Greater emphasis on the Project work required including a new project outline assessment

A week between the reflective portfolio and project report due dates

The reflective portfolio has been simplified to allow for greater creativity

The need for industry mentor meetings with 12 signed meeting agendas has been clarified

Readings

Recommended readings Bassham, G. (2005). Critical thinking: A student’s introduction. Boston, MA: McGraw-Hill.

Emerson, L (ed.) (2000). Writing guidelines for business students (2nd ed.). Palmerston North, New

Zealand: Dunmore.

Enz, C. (2010). Hospitality strategic management concepts and cases. Hoboken, New Jersey: John

Wiley & Sons.

Facione, P. A. & Gittens, C. A. (2013). Think critically. Boston, MA: Pearson.

Millar, S., & Theunissen, C. (2008). Managing organisations in New Zealand. Auckland, New Zealand:

Pearson.

Shelley, P.B. (2010). The art of reflection. In S. Cottrell, Skills for success: The personal development

handbook (2nd ed.), (pp.188-204). Bassingstoke, UK: Palgrave Macmillan

Supplementary reading Resources for this paper include refereed academic articles available through AUT library. The following eight journals could be of assistance to your project. However, please extend your learning by searching for other academic journals in relation to your topic.

Cornell Hospitality Quarterly

Event Management

International Journal of Contemporary Hospitality Management

The Australian Journal of Hospitality Management

International Journal of Hospitality Management

Tourism and Hospitality Research

Journal of Hospitality and Tourism Research

Journal of Hospitality and Tourism Education


Student Responsibilities Class times and places These are shown on your personal timetable, which is available from the ARION website https://arion.aut.ac.nz

Blackboard Resources are posted online and it is highly recommended that you prepare for each class and tutorial by reading the material prior to class.

Submitting your assignment Follow the instructions on the assessment details carefully, including information on

• Due date and time; • Submission instructions; and • Turnitin requirements

It is the student’s responsibility to know what method is required for this paper, detailed in the assessment instructions. No responsibility will be taken by the lecturer or the School of Hospitality and Tourism for assignments left under office doors or handed into administration offices. Where to hand in the assignment will be specified under submission instructions. Unless instructed otherwise by your lecturer, all written assignments are to be submitted to Turnitin. If an assignment is not submitted to Turnitin, it will not be marked and you will receive a DNC (Did Not Complete). Turnitin is software that determines if the work is your own and not someone else’s work. Therefore, you are required to submit an electronic version of your assignment through the link on Blackboard. Instructions for using Turnitin will be provided in class. The submission title for Turnitin must be your STUDENT ID number. You will receive a confirmation of your submission to your email address.

Grades In-course grades will be posted either in Grade Centre on Blackboard or Arion. Note that grades posted on Blackboard or Arion are provisional only until after Exam Board at the end of each semester. Final results will be sent through Arion Correspondence.

Programme Manual Refer to the Programme Manual for information on:

• Referencing and Turnitin • Assignment cover sheets • Special consideration for assessments • Academic Integrity process • Examination Procedures • Appeals

WIL Student’s commitment to host employer The student is expected to be treated as other employees and to work in accordance with the host organisation’s regular schedule for 12-15 consecutive weeks, which may include public holidays. By negotiation with the employer, the student must arrange to attend sessions at AUT related to their assessment progress and attend weekly meetings with their Academic Supervisor.

Work Integrated Learning (WIL): Work Integrated Learning mentors and locations are subject to the Paper Coordinators approval. Because WIL is an active learning programme and not necessarily a work placement, students who undertake paid work during their WIL semester should ensure this does not compromise their ability to meet the requirements of the WIL programme. Close working contact with the industry mentor and weekly meetings are required to ensure the project remains within the agreed parameters.

https://arion.aut.ac.nz/


Please note: By embarking on this challenging subject it is critical that you concentrate on the required and expected learning processes throughout the timeframe in order to successfully achieve your set objectives.

Academic supervisors An academic supervisor will be allocated on the basis of your project and placement details. The nature of the project, tasks and work that you engage in during your Work Integrated Learning will vary from place to place, role to role and student by student. Therefore you are expected to meet with your supervisor weekly to discuss your progress. It is vital that you document all the workplace activities that you undertake and have an ongoing discussion with both your industry mentor about the tasks that you are doing and with your academic supervisor about how to set out your reports. Please note: Academic Supervisors are not required to provide feedback on any written work outside of the designated draft opportunities and during the weekly scheduled group sessions. You need to talk with your academic supervisor to find out what is expected at your weekly supervision meetings. It is recommended that you find a suitable proof-reader prior to handing in work to be marked.

Information and Data Limitations: The parameters for data collection during Work Integrated Learning (WIL) are subject to the data that the industry employers are open to sharing for use by the student for their project. This may include reports, training materials, menus, existing surveys or other documents and information. Industry may ask a student to participate in a research project that currently exists or is organised, developed and run by industry. If students are asked to work with company data or redevelop company resources, the students will not be assessed on the company data or resources, the students will be assessed on their report focused on the experience of working on these tasks. Under no circumstance may students conduct primary research collecting data. If you think your project may have an aspect of primary data to it (eg questionnaires, survey, interviews), you must discuss this with your academic supervisor and prior written consent would be required from the Hospitality Work Integrated Learning Leader, Yvonne Wood. The activities that are exempt from needing ethics (AUTEC) approval are shown in Table 2, however you are still expected to discuss all aspects of your project with your academic supervisor. If this process is not followed, and primary data is detected in your project a Zero / DNC for that component will be given. Table 1. Exceptions to activities requiring AUTEC approval

6.1. Evaluations or surveys conducted within the University for the specific purpose of reviewing and improving education practices and University processes, (e.g. teacher, module or programme evaluations. Where they are reported or published as academic research, this exception does not apply.

6.2. Research and teaching involving existing publicly available documents or data (for example analysis of archival records which are publicly available).

6.3. Preliminary interaction or discussion where the exact research aims have not yet been formulated. This does not include pilot studies. Action research is in a special category.

6.4. Research and teaching in which a single investigator is the subject of his/her own research and where no physically or psychologically hazardous procedure is involved.

6.5. A one-off interview where the object is to seek non-sensitive factual information and no opinions are sought.

6.6. A one-off interview of limited scope and depth with professional persons, authorities or public figures, (for example. politicians, scholars, prominent authors) in the area of their expertise. Such an interview must not comprise a major study.

6.7. Where a professional or expert opinion is sought, except where this is part of a study of the profession or area of expertise.

6.8. Observational studies in public places in which the identity of the participants remains anonymous (i.e. where the data by its nature cannot be used to identify individuals) and compilation of the data does not involve any harmful or objectionable activity.

Researchers who are uncertain whether their proposal fits into one of the exemption categories should contact the AUTEC Secretariat or their AUTEC Faculty Representative for advice.


Weekly Schedule Placement week (hrs)

Week Lecture Academic supervision

Project tasks

Academic week 1

(26 Feb – 2 Mar)

Project topic area & project development. Industry mentor meetings, agendas, & professional conduct, time management

Day: Time: Room:

Academic week 2

(5 Mar – 9 Mar)

Project proposal workshop, must bring printed copy of your work to date to class Critical thinking #1 and writing style (AB) Upload signed academic supervision agreement to Blackboard by Weds 7 Mar, 11am

Day: Time: Room:

Academic week 3

(12 Mar – 16 Mar)

Reflection and critical thinking #2 A1 Project Proposal, Fri 16 March, 12noon

Day: Time: Room:

Academic week 4

(19 Mar – 23 Mar)

Reflection Day: Time: Room:

Academic week 5

(26 Mar – 29 Mar)

Project topic headings, timeline, tasks and presentation format.

Day: Time: Room:

Academic week 6

(4 Apr – 6 Apr)

A2 – Part A – Project Outline, Weds 4 Apr, 12noon

Day: Time: Room:

Academic week 7

(9 Apr – 13 Apr)

Report writing Day: Time: Room:

MID SEMESTER BREAK (16 April – 27 April)

Academic week 8

(30 Apr – 4 May)

Draft expectations: project output and report writing from mid-semester break

Day: Time: Room:

Academic week 9

(7 May – 11 May)

Project drop ins

A2 – Part B – Draft Project, Weds 9 May, 12noon

Day: Time: Room:

Academic week 10

(14 May – 18 May)

Reflective Portfolio and workplace feedback

Day: Time: Room:

Academic week 11

(21 May – 25 May)

Reflection drop ins

A3 Reflective Portfolio, Weds 23 May, 12noon Day: Time: Room:

Academic week 12

((28 May – 1 Jun))

Poster presentations A2 – Part C – Project and Project Report Final hardcopy, Weds 30 May, 12noon

Day: Time: Room:

Exam week 13

Exam week 14

Pick up marked work from Academic supervisor

Day: Time: Room:

Exam week 15

A4 Poster and Oral presentation, Weds 20 Jun, tbc Poster Showcase


Academic Supervision Agreement Work Integrated Learning

Supervisor responsibilities The University Academic Supervisor agrees to:

Assist the student in the development of personal and professional goals.

Provide guidance and assistance during the development and completion of project.

Evaluate and provide feedback on academic progress.

Arrange a mutually agreeable weekly supervision meeting schedule (either in person, on phone or via skype)

Provide clear communication with students about progress and requirements (email or announcements also used to deliver message to all students in supervision group)

Return marked assessments within 10 working days of student submission

To provide supervision strategies to enable the students to develop their thinking, communication, problem-solving and teamwork skills, and practical skills.

To provide industry knowledge to the students.

Student responsibilities The AUT student agrees to:

Complete the activities and learning outcomes for the project with regular work presented for discussion with academic supervisor at weekly meetings

Meet weekly with academic supervisor to discuss progress and relevant issues.

Meet weekly with industry mentor to discuss progress and relevant issues (create an agenda for these meetings to meet assessment requirements).

Agree in advance the format of meetings (in person, via skype, phone)

Record the details of meetings

Act in a professional manner at all times during this placement with the host organization. This includes punctuality, an appropriate standard of dress and a professional attitude to the work allocated to them and to the people with whom they are required to work.

Honour any confidentiality requests made by the host organisation

Maintain regular communication with industry mentor and academic supervisor

Complete all academic assessment requirements in the format required

Submit drafts by due dates

General areas discussed Occupational safety and health concerns in the workplace Prevention of sexual, racial and other discrimination or harassment

Student Name

Signature Date

Supervisor Name Signature Date


Assessment Details Assessment 1: PROJECT PROPOSAL Assessment Weighting: 10% of total mark for the paper Due date and time: Week 3 Friday 16 March, 12noon (Blackboard) Turnitin instructions: To be submitted electronically via Turnitin on Blackboard Assessment brief: To support the writing of the project proposal, the project must be discussed with both you industry mentor and your academic and needs to include the following information including a cover sheet with; assessment title, student name & id, organisation name, industry mentor name and role, academic supervisor name, project topic area, project title and the number of meeting agendas attached.

1. Project Overview Start this section with the project title. Write an overview describing the project, after you have discussed the focus of your project with your industry mentor and academic supervisor (refer to the signed agenda for when the topic was discussed). Describe the way in which the completed project will be presented.

2. Annotated Bibliography Annotate five sources. These may be a combination of journal articles and textbooks. A minimum of three recent journal articles relevant to the project is required. Provide a brief summary of the literature, this summary may include tables, figures or diagrams. Clearly describe the relevance of the chosen literature to the project. Conclude the relevance section by citing two additional articles /text books that may included in the report literature review section.

General guidelines for the annotations:

Make sure that journal articles have a copyright date of 2000 or later

Write in complete sentences with an academic voice

Within the annotation you need to use in-text referencing

The process of preparing an annotated bibliography will help identify journal articles to use in relation to the project report. The relevance of each article must be justified.

Start each annotation on a new page (insert page break)

3. SMART Goals Create 4 SMART Goals. Goals need to be about what you want to learn and be mentored on by your

industry mentor during your placement, focus on your personal (soft skills) and professional

(technical or hard skills) development.

4. Job Description Include a copy of your job description from your employer. If you do not have a formal job description, create one from your experience in week one and discuss with your industry mentor.

5. Meeting Agendas Design your own agenda format for meetings with your industry mentor. Attach the meeting agendas from the first two (2) meetings (signed by your industry mentor), where project topics are clearly shown as items to discuss.

6. Reference List Include all references used within the project proposal; company websites, company documents,

annotated articles / sources and the references cited for the report literature review section.


Assessment One Marking Schedule: Project Proposal Student Name & ID: ________________________________________________________

Criteria Appendices attached

1 Project overview Overview of the project, project purpose and tasks

Detailed and explicit overview of the project.

Very good overview of the project.

Overview of the project lacks depth and detail, could be presented more clearly

Project overview is not described in enough detail.

2 Annotated Bibliography keywords, summary, selection, reasoning and additional references to read next

Excellent key words connected to the project. Clearly and concisely summarises concepts in the literature Reasoning is valid and connected to the project and/or organisation Relevant and varied literature selected supported by two additional references

Very good key words. The concepts in the literature are summarised with minor inconsistencies Adequate reasoning for selection with some connection to the project and/or organisation Literature mostly relevant and varied, for the annotation and two additional references.

Adequate key words selected. Attempts to identify the concepts in the literature Some irrelevant literature and reasoning for selection is unclear

Key words are not linked to the project or placement. The work is over-reliant on direct quotes and lacks integration with own words Irrelevant literature with flawed reasoning for selection for the annotation and two aditional references

3 Goals Career development goals and strategy

S.M.A.R.T. goals set for both professional and personal development. Realistic goal achievement strategy

Generally S.M.A.R.T. goals set for both professional and personal development. Most goal achievement strategies are realistic

Some S.M.A.R.T. goals set but not all are achievable or realistic. Not all goal strategies are realistic

Goals not S.M.A.R.T. Unrealistic goals and unrealistic strategies for achievement

4 Overall communication, job description and signed meeting agendas

Language is fluent and appropriate with correct grammar and sentence structure. Correct APA format. Meeting agendas clearly show evidence of detailed discussion with industry mentor about the project

Language is effective and appropriate. A few minor spelling and grammar errors. Minor errors in APA format. Meeting agendas show evidence of some discussion with industry mentor about the project

Repetition, lack of clarity, and informal or inaccurate language Frequent errors in APA format. Meeting agendas show evidence of minimal discussion with industry mentor about the project

Incorrect and inappropriate language. Major errors in spelling, grammar and APA formatting. No meeting agendas attached.

Comments:

Overall grade

A+ A A- B+ B B- C+ C C- D


Assessment 2: Project and Project Report Assessment Weighting: 40% of total mark for the paper Part A: Project Outline (5%) Due date and time: Week 6 – Wednesday 4 April, 12noon Submission instructions: To be submitted electronically via Blackboard Part B: Draft Project and Project Report (5%) Due date and time: Week 9 – Wednesday 9 May, 12noon Submission instructions: To be submitted electronically via Blackboard Part C: Project and Final Project report (30%) Due date and time: Week 12 – Wednesday 30 May, 12noon Submission instructions: Bound hard copies deposited in the assignment box on WH Level 4 Turnitin instructions: To be submitted electronically via Turnitin on Blackboard Must include an Arion coversheet and appendices Overall Assessment Brief: The assessment objective is to present the Project to an excellent industry standard and to critically evaluate the project output in the Project Report in relation to relevant literature. The assessment is in three parts: Part A: Project Outline (5%) Due date and time: Week 6 – Wednesday 4 April, 12noon Submission instructions: To be submitted electronically via Blackboard After having discussed the focus of your project with your industry mentor and academic supervisor

write an overview describing the project. Describe the way in which the completed project will be

presented, why the project could be useful to the organisation and what resources you might need

to access from the organisation.

You must include the following:

1. A complete Table of Contents for your Project Report

2. A list of topic headings for the sections of your Project with a 2-3 sentence explanation of the

content within each topic heading

3. A project timeline, presented as a Gantt Chart, word table or excel sheet, that identifies the

proposed project tasks, resources and time required

4. A two-page example from one section of the project showing the intended layout/format


Assessment 2: Part A - Marking Schedule - Project Outline

Comments

1 Table of Contents

2 Topic headings and explanation

3 Project timeline

4 Layout example

Overall Project Report grade



Assessment 2: Part B - Draft Project and Project Report (5%) Due date and time: Week 9 – Wednesday 9 May, 12noon Submission instructions: To be submitted electronically via Blackboard Feedback on your draft Project and Project Report will be provided by your Academic Supervisor. See instructions for the Project Report (Part C), the more complete your draft is the greater feedback you will receive. Assessment 2: Part B - Marking Schedule - Draft Project and Project Report

Comments

Project Report and Project areas

Project with all sections completed

Formatting to professional standard

Communication – quality of writing

Referencing


Assessment 2: Part C - Project and Project Report (30%) Due date and time: Week 12 – Wednesday 30 May, 12noon Submission instructions: Bound hard copies deposited in the assignment box on WH Level 4 Turnitin instructions: To be submitted electronically via Turnitin on Blackboard You will need to structure the layout of your Project and Project Report to accommodate the needs of your organisation and project type however the following headings are required in the Project Report.

1. Introduction. Provide a brief overview of the organisation and the project. You should include detail of the organisations activities and its external environment. Discussion should identify the management structure of the company, its values, culture and dynamics. Include an explanation of the potential or actual impact of the project and its importance to the organisation. Minimum 500 words.

2. Project. Clearly present the relevant information that underpins the project. Include a description and examples of the different aspects of the project as evidence of the work completed. Minimum 1000 words.

3. Literature Review. Provide a review and critical analysis of both professional and academic literature relevant to the topic of your project and in the context of the organisation and its activities. Your choice of literature reflects your understanding of the relationship between theory and practice. Identify 3-4 themes within which to organise relevant literature, presenting a minimum of one page per theme. Minimum of 20 references and 1000 words.

4. Discussion. Discuss and critically evaluate the connection between the project and relevant referenced literature. Minimum 500 words.

5. Conclusion. Include recommendations if appropriate. These should be logical, in the context of the project undertaken and rational in respect to their implementation. Suggest and justify future projects that could be of benefit to this organisation. Minimum 300 words.



Assessment 2: Part C - Marking Schedule - Project and Project Report

Student Name & ID ____________________________________________________________

Project Document Criteria

Presented to an excellent industry standard appropriate for business use

The project output is presented to an excellent industry standard in a detailed and coherent format

The project output is well-structured, clear and includes all relevant information

The project output is limited and in places inappropriately structured

The project output and inclusions are unstructured and unfocused

Project Report Criteria

1 Introduction Comprehensive overview of the organisation and project

A comprehensive overview of the organisation and of the importance of the project

A clear overview of the organisation and overall importance of the project

Attempts to provide an overview of the organisation and the importance of the project

The overview/ introduction is unclear or incomplete

2 Project Detailed and coherent project information/ material & processes

A coherent and detailed project presented to an excellent industry standard. Including project examples

A well-structured project including all relevant information and project examples

Limited presentation of the project and in places inappropriately structured. Some project examples

The project is unstructured and unfocused, limited project inclusions

3

Literature Review A relevant, varied and systematic literature review

Consistently demonstrates critical analysis and evaluation of both professional and academic literature

Structured review of both professional and academic literature with some critical analysis and evaluation

Minimal attempt to critically analyse professional and academic literature

The work is descriptive and lacks any critical thought or analysis.

4 Discussion A discussion that critically analyses the relationship between the project and relevant literature

Excellent discussion that critically analyses the relationship between the project and referenced literature

Some critical analysis of the relationship between the project and referenced literature

Attempts to demonstrate critical analysis of the relationship between the project and referenced literature

Lacks critical analysis. The relationship between the project and literature is unclear

5 Conclusion The conclusion reflects project outcomes and recommends future projects

A concise and detailed summation of the report. Relevant future project suggestions are well justified

Conclusion does not include all relevant outcomes and lacks detail. Future projects stated only

Minimal conclusion with limited future project suggestions and/or justification

Conclusion unclear and incomplete. No future project suggestions or justification

6 Communication and Presentation Report format, Communication and APA 6th formatting, formal language (3rd person)

Language is fluent and appropriate. The formatting is correct and citations accurately follow APA 6th guidelines

Language is effective. The formatting and references are complete but contain some errors

Language includes repetition, lack of clarity, informal and inaccurate language. Some references omitted, errors in formatting

Does not always use language correctly and in many places inappropriate. Reference formatting contains substantial errors




Assessment 3: REFLECTIVE PORTFOLIO Assessment Weighting: 30% of total mark for the paper Minimum word count 3000 words Due date and time: Week 11, Wednesday 23 May, 12noon Turnitin instructions: To be submitted electronically via Turnitin on Blackboard

(include attachments within your document) Assessment Brief: The purpose of a reflective portfolio is to think deeply and critically about your own actions and to construct meaning from your Work Integrated Learning experience. In order to critically reflect on your experience you must use a model of reflection for each reflection you write, you may use the same model (eg DIEP) or use different models. Reference the models, tools or resources including critical thinking literature, academic literature and professional publications throughout your reflections. Reflect on the following points, in first person narrative and apply a model or systematic approach to each reflection.

1. INTRODUCTION

An introductory reflection on why and how you chose your placement organisation.

Areflection about your placement role and project tasks.

A reflection about the process of working on your project.

2. SMART GOALS

A reflection on each of the SMART goals you set and how you managed your development.

Insert each smart goal as a table above each reflection.

3. PLACEMENT EXPERIENCE

A reflection about your industry mentor meetings and the workplace feedback you received, with examples from the attached feedback form and meeting agendas.

A reflection on the placement experience.

4. CONCLUSION

A concluding reflection that outlines how you will take the skills developed during your work

experience forward to your future working life. How has this experience helped you to

determine your future career path?

5. REFERENCES and ATTACHMENTS

Reference list support each reflection with external sources and quotes.

Workplace feedback form Include a printout from CareerHub

Meeting agendas Include 12 signed industry mentor meeting agendas.


Assessment Three Marking Schedule: Reflective Portfolio Student Name & ID: ________________________________________________________ NOTE: signed agendas must be attached

Comments: Overall Reflective Report grade

Criteria Appendices attached 1. Introduction Introductory reflection about placement, role and project development

Excellent, in-depth and systematic reflections about how you secured your placement, the connection between your role and project tasks and project development.

Very good and systematic reflections about how you secured your placement and the connection between your role and project tasks.

Attempts to demonstrate evidence of reflection about how you secured your placement and the connection between your role and project tasks.

The work is descriptive and does not systematically address how you secured your placement and the connection between your role and project tasks.

2. SMART Goals Personal and professional development reflection about SMART goals

Detailed and in depth reflection on each SMART goal and development

Very good reflection on the SMART goals and development

Attempts to demonstrate reflection about the SMART goals and development

The work is descriptive and does not address planning for development or SMART goal evaluation

3. Placement Critical analysis of meetings, workplace feedback and overall placement experience supported with weekly meeting agendas

Clear and in-depth critical analysis of meetings, workplace feedback and overall placement experience. 10-12 signed meeting agendas used to support reflection

Elements of critical analysis of meetings, workplace feedback and overall placement experience. 8-10 signed meeting agendas used to support reflection.

Attempts to demonstrate critical analysis of meetings, workplace feedback and overall placement experience. 6 – 8 signed meeting agendas used to support reflection

The work is descriptive and lacks critical thought or analysis of meetings, workplace feedback or overall placement experience. Less than 6 signed meeting agendas used to support reflection

4. Conclusion outlining skills developed and relevance for future career path

Skills developed and application of these to future career path are relevant and well justified

Learnt skills are relevant to future career path, however justification lacks depth

Minimal discussion of skills developed, lacking relevant justification towards future career path

No evidence of developed skills and no relevant justification

5. Communication Systematic model applied to all reflections to enable critical evaluation 1st person presentation APA

A systematic approach or model is clearly & consistently used for all reflections Language is 1st person, fluent and appropriate with correct grammar and sentence structure. Correct APA 6th format.

Reflections contain some elements of a systematic approach or model Language is fluent and appropriate. A few minor spelling and grammar errors. Minor errors in APA format.

Attempts to demonstrate the use of a systematic approach or model Repetition, lack of clarity, and inaccurate language included. Frequent errors in APA format

The work is descriptive and does not apply a systematic approach or model Incorrect and inappropriate language. Major errors in spelling, grammar and APA formatting.



Assessment 4: POSTER and ORAL PRESENTATION – POSTER SHOWCASE Assessment Weighting: 20% of total mark for the paper. Due date and time: Exam week 15 – Wednesday 20 June, location and individual times

to be confirmed

Assessment format: The presentation will be assessed by two markers. No deferments are allowed except in special circumstances and must be supported by evidence

Turnitin requirement: Not applicable Submission details: The oral presentation is in person and will take 10 minutes followed by

5 minutes of questions. PDF of poster is to be uploaded into Blackboard The size of your poster must be A1: 841 x 594mm

The aim of the poster presentation is for you to present in a fluent, well organised and engaging manner your workplace; its industry and goals; your tasks and project and important aspects of your Reflective Portfolio.

1. Provide a clear overall introduction (30-60 second overview)

2. Describe the project output and work tasks

3. Present the most relevant literature connected to the project, include a short reference list

4. Reflect on your professional development and workplace feedback

5. Describe what you have achieved; what hasn’t been achieved and why; and explain any issues or limitations that you experienced

To deliver a professional presentation you will need to pay attention to your:

Personal Presentation: includes professional dress Poster Design

All information is clear and appropriate

Images and content combine to adequately deliver a high visual impact

There is clear attention given to balance, proportion, harmony, and restraint


Assessment Four Marking Schedule: Poster and Oral Presentation

Student name and ID: __________________________________________________________

Markers: __________________________________ Start time:______ Finish time:______ Criteria

1 Visual and verbal overview of project (project, literature, reflection)

Clear visual overview of the project. Clear and concise spoken overview

Visual overview of the project is provided. Clear spoken overview

Limited visual overview of project, spoken overview of project is unclear

Visual overview is unclear and difficult to read. No spoken overview is provided

2 Significance and relevance of the project to the organisation

Clear and concise presentation of the significance of the project and relevance to the organisation

Significance of the project and its relevance to the organisation stated

Unclear presentation of the significance of project and its relevance to the organisation

No presentation of the significance of the project and its relevance to the organisation

3 Connection to relevant literature

Excellent connections between project and relevant literature

Good connections made of relevant literature to the project

Limited connections made of relevant literature to the project

Presentation is only descriptive with no real connection between literature and project

4 Reflection on professional development during the placement and Workplace feedback

Clear, thoughtful reflection on professional development and workplace feedback

Attempt made to reflect on professional development and feedback during the placement

Limited reflection on professional development and feedback during the placement

No obvious reflection on professional development or feedback received

5 Communication, delivery and Q&A

Pace, clarity of voice and language of a professional standard. Competently replied to Q&A

Above average delivery, areas to improve in pace, clarity, language or time frame Q&A answered reasonably well

Lack of clarity, informal or inaccurate language. Lack of confidence in Q&A replies

Inappropriate language and poor delivery for a professional presentation. Replies to Q&A inadequate

Overall Poster Presentation grade


school of hospitality and tourism · 2018. 5. 2. · needing ethics (autec) approval are shown in...

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