schipulcon 09
DESCRIPTION
As a client of Schipul, Mike discusses the story of NPTA - the National Pharmacy Technician Association, including the successes and failures of utilizing technology in NPO management.TRANSCRIPT
Mike Johnston, CPhT National Pharmacy Technician [email protected]
CLIENT SUCCESS STORIESWhat Works?
OUR STORYNational Pharmacy Technician Association
• Small, humble beginnings
• Uncontrollable growth
• Organizational maturity takes time & perspective
Our Story
OUR JOURNEYNational Pharmacy Technician Association
• Lack of perceived professionalism
• Small fish in big pond
• Rethought traditional NPO membership model
• Focus on being a Servant-Leader
Our Journey
OUR ACHIEVEMENTSNational Pharmacy Technician Association
• Passage of Emily’s Law
• Industry Leader in Education & Training
• The Shift
• Our Members’ Achievements
Our Achievements
LESSONS LEARNEDNational Pharmacy Technician Association
• 10/80/10 Principle
• Relationships Matter
• Biggest Mistake:The Press Release from Hell
http://bit.ly/swYUJ
Lessons Learned
OUR FUTURENational Pharmacy Technician Association
• Improve patient health outcomes & safety
• Organizational Evolution
• The Three “R’s”
• Technology!!!
Our Future
NPTA: Web: www.pharmacytechnician.orgFacebook: www.facebook.com/pharmacytechnician Personal Brand:Blog: www.rxmike.com Twitter: @rxmike; www.twitter.com/rxmike Facebook: www.facebook.com/rxmike
Find this presentation here: www.slideshare.net/rxmike
MIKE JOHNSTON, CPHTNational Pharmacy Technician Association