scdl organizational behaviour

8/11/2019 SCDL Organizational Behaviour

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Organizational BehaviourPaper Code - 102

SCDL- PGDBA- I Semester____________________________________________________________________

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Single AnswerQuestion In which of the given sectors it is found that use of the

communication technologies is very important.Correct Answer Knowledge intensive organizations

Your Answer Capital intensive organizations

Select The BlankQuestion Organizational________represents a complex pattern of beliefs,

expectations, ideas, values and attitudes shared by themembers of the organization.

Correct Answer culture

Your Answer culture

Multiple Choice Single AnswerQuestion Which leadership style is good while dealing with scientific and

professional employees?Correct Answer Free Rein

Your Answer Free Rein

Select The BlankQuestion The discipline of Organizational Behaviour is basedon________studies of human behaviour at the work settings.

Correct Answer empirical

Your Answer empirical

Multiple Choice Multiple AnswerQuestion Select the factors which are treated as motivators by Herzberg in

his theory of motivation.Correct Answer Achievement , Possibility of growth , Responsibility

Your Answer Achievement , Possibility of growth , Responsibility

Select The BlankQuestion The ________ leadership style is an expression of the leader's

trust in the abilities of his subordinates.Correct Answer Participative


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Your Answer Participative

True/False

Question According to Vroom's expectancy theory of motivation, when anindividual desires a particular outcome the value of valence isnegative.

Correct Answer False

Your Answer False

Multiple Choice Multiple AnswerQuestion What are the principles of job enlargement?

Correct Answer Challenging the employees by increasing the expectedproduction , Adding other tasks to the job , Rotating theassignments

Your Answer Challenging the employees by increasing the expectedproduction , Adding other tasks to the job , Rotating theassignments

Multiple Choice Multiple AnswerQuestion According to Frend the human mind is composed of

Correct Answer Preconscious mind , Conscious mind , Unconscious mind

Your Answer Preconscious mind , Conscious mind , Unconscious mind

True/FalseQuestion What is play to some people maybe work to others.

Correct Answer True

Your Answer True

Select The BlankQuestion T.P.M stands for total________management.

Correct Answer productivity

Your Answer productivity

Multiple Choice Single AnswerQuestion In Bank wiring room studies were carried out by:

Correct Answer an observer and an interviewer


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Your Answer an observer and an interviewer

True/FalseQuestion The more successful the organization is, the less effective is its

internal communication.Correct Answer False

Your Answer False

Multiple Choice Single AnswerQuestion Which type of motivators are involved in granting additional

authority to an employee in his activity?Correct Answer Responsibility and recognition

Your Answer Responsibility and recognition

Match The Following

Question Correct Answer Your Answer

Noise is a distracter is a distracter

Repetitive task is a cause of boredom is a cause of boredom

Peak output is a result of efficiency is a result of efficiency

Soft music increases productivity increases productivity

Select The BlankQuestion Cultural________are words, gestures and pictures or other

physical objects that carry a particular meaning with the culture.Correct Answer symbols

Your Answer symbols

True/False

Question Tradition, loyalty, personal commitment, and social influence areattributes of Entrepreneurial Culture.


Your Answer True

Multiple Choice Single Answer


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Question Anand is the new CEO of ABC Ltd. Whatever suggestions orrecommendations are given by his subordinate managers, all arerejected by Anand. What sort of role is being portrayed by

Anand?Correct Answer Negativist

Your Answer Negativist

Multiple Choice Multiple AnswerQuestion Identify the situations which reflect upward communication.

Correct Answer Performance reports of workers, to be reviewed by thesupervisor , Suggestion boxes kept in the worker's canteen ,Employee attitude surveys

Your Answer Performance reports of workers, to be reviewed by thesupervisor , Suggestion boxes kept in the worker's canteen ,Employee attitude surveys

Multiple Choice Multiple AnswerQuestion Organizational socialization includes

Correct Answer Developing competencies , Developing organizational values ,Developing social and working relationship

Your Answer Developing competencies , Developing organizational values ,Developing social and working relationship

Match The Following


Personality is theorganization of anindividuals

Personal pattern oftendencies.

Personal pattern oftendencies.

Event in the surroundingenvironment stronglyinfluence.

The way people behave atany particular time.

The way people behave atany particular time.

Personality is a stable setof characteristics andtendencies

That determine thosecommanlities anddifferences in thepsychological behaviour ofpeople

That determine thosecommanlities anddifferences in thepsychological behaviour ofpeople

Monetary rewards,authoritarian leadershipstyle and motivationalstrategies for performanceare ineffective.

When applied tointelligent, independent,confident worker.

When applied to intelligent,independent, confidentworker.

It is interesting to knowthat the word personality

What an individual onlyappears to be not what he

What an individual onlyappears to be not what he


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by derivation should mean really is. really is.

Multiple Choice Multiple AnswerQuestion The storming stage relating to development of a team is

characterised by which of the following aspects?Correct Answer Emergence of conflicts , Seeking task related guidance from the

leader , Deciding the responsibilities of each team memberYour Answer Emergence of conflicts , Seeking task related guidance from the

leader , Deciding the responsibilities of each team member

Multiple Choice Multiple AnswerQuestion Identify the process influence personality development.

Correct Answer Socialization process , Identification process

Your Answer Socialization process , Identification process

Multiple Choice Multiple AnswerQuestion State the various functions of communication.

Correct Answer Control , Motivation , Information

Your Answer Control , Motivation , Information

True/FalseQuestion Cultural elements and their relationships create a pattern that is

identical in all organizations.Correct Answer False

Your Answer False

Select The BlankQuestion ________ communication is useful for flatter organizational

structure.Correct Answer Lateral

Your Answer Lateral

True/FalseQuestion The challenge relating to management of change can be met

only with effective leadership.Correct Answer True

Your Answer True


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Select The BlankQuestion The ________ studies were the first to emphasize the

importance of task and human dimensions in assessingleadership.Correct Answer Ohio State

Your Answer Ohio State

Multiple Choice Single AnswerQuestion It is important for a manager to study the human behaviours

within the context ofCorrect Answer Organization

Your Answer Organization

True/FalseQuestion OB is mainly concerned with the study of human behavior at

work.Correct Answer True

Your Answer True

True/FalseQuestion The men on the shop floor are less vulnerable to stress as

compared the members of the board of directors.


Your Answer True

Multiple Choice Multiple AnswerQuestion Features of Maslow's need hierarchy theory are:

Correct Answer Theory of human motives , Classifies basic human needs in ahierarchy , Theory of human motivation

Your Answer Theory of human motives , Classifies basic human needs in ahierarchy , Theory of human motivation

Select The BlankQuestion An organization engaged in manufacturing of chemicals has a

safety committee comprising of shop floor members. It is anindication of a ________ type of organization.

Correct Answer Supportive

Your Answer Supportive


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Multiple Choice Single AnswerQuestion In Custodial organization model, managerial orientation is:

Correct Answer Money

Your Answer Money

Multiple Choice Multiple AnswerQuestion The models of Organizational Behaviour are:

Correct Answer Autocratic , Custodial , Supportive

Your Answer Autocratic , Custodial , Supportive


Question In Supportive organization model, employee orientation is:

Correct Answer Job performance

Your Answer Job performance

Multiple Choice Multiple AnswerQuestion The different types of fatigue are

Correct Answer mental , physical , psychological

Your Answer mental , physical , psychological

Multiple Choice Single AnswerQuestion Contribution of Walter Dill Scot towards industrial psychology is:

Correct Answer He showed how psychology can be applied to advertising andselling.

Your Answer He showed how psychology can be applied to advertising andselling.

True/FalseQuestion Employees and organization can prosper if they help each other.

Correct Answer True

Your Answer True

Select The BlankQuestion The ability and willingness of group members to set goals and

work towards their accomplishment is known as ________.


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Correct Answer Group maturity

Your Answer Group maturity

Multiple Choice Multiple AnswerQuestion Major determinants of personality

Correct Answer Biological , Situation

Your Answer Biological , Situation

Multiple Choice Single AnswerQuestion The objective of Mass Interviewing Program was:

Correct Answer To explore information that could be used to improve supervisory

training.Your Answer To explore information that could be used to improve supervisory

training.

Multiple Choice Single AnswerQuestion Organizational Socialization is

Correct Answer A systematic process by which new employees are brought intoorganizational culture

Your Answer A systematic process by which new employees are brought intoorganizational culture


Question The great depression contributed to the rise of:

Correct Answer Human relations movement

Your Answer Human relations movement

Select The BlankQuestion An employee whose skill set combines good training and high

performance goals, implies that he has ________ .Correct Answer High productivity

Your Answer High productivity

True/FalseQuestion The content theories are concerned with identifying the needs

that people have and how needs are prioritized.Correct Answer True

Your Answer True


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Multiple Choice Multiple AnswerQuestion In a strong organizational culture

Correct Answer Goals are aligned , Employees are highly motivated ,Performance is outstanding

Your Answer Goals are aligned , Employees are highly motivated ,Performance is outstanding


Multiple Choice Multiple AnswerQuestion Commanlities and differences suggest in certain respects, every

person is likeCorrect Answer All other people , Some other people , No other person

Your Answer All other people , Some other people , No other person



Your Answer Biological , Cultural , Situation



Your Answer Socialization process , Identification process

True/FalseQuestion Conflicts between management and union is a classic example

of divergence of perceptionCorrect Answer True

Your Answer True

True/FalseQuestion Motivation mean causes of behaviour.

Correct Answer True


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Your Answer True


Question Work motivation approaches are classified as

Correct Answer Content and process theories

Your Answer Content and process theories

Multiple Choice Single AnswerQuestion Psychological needs have a tendency of

Correct Answer recurrence

Your Answer increasing

Multiple Choice Single AnswerQuestion Physical surrounding affects

Correct Answer Production

Your Answer Production

True/FalseQuestion Job rotation is the only cure for boredom.

Correct Answer FalseYour Answer False

True/FalseQuestion Organizations are free of conflicts.


Your Answer False

True/False

Question Accommodating style refers to assertive behaviours


Your Answer True



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Question Mutuality of interest means

Correct Answer Objectives of employees and organizations are met throughinterdependence of employees and organisations

Your Answer Objectives of employees and organizations are met throughinterdependence of employees and organisations

True/FalseQuestion A business enterprise is an organization of people

Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion Distress is caused whenever a person is

Correct Answer Suddenly very sad or angry

Your Answer Suddenly very sad or angry

Multiple Choice Single AnswerQuestion Leaders use three skills, technical, human and

Correct Answer Conceptual

Your Answer Conceptual

True/FalseQuestion Democratic leaders take full authority and assume full

responsibilityCorrect Answer False

Your Answer False

Multiple Choice Single AnswerQuestion In organizations, individuals are tied in a meaningful

Correct Answer Relationship

Your Answer Relationship

Select The BlankQuestion Perceptual ________ is utmost ________ in understanding

human behaviourCorrect Answer Process


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Your Answer Process

Correct Answer Significant

Your Answer Significant

True/FalseQuestion Taylor published a book titled psychology and industrial

efficiencyCorrect Answer False

Your Answer False

Select The BlankQuestion Providing support for employees and ________ who have ideas

for a better ________ and are willing to act on those ideas.Correct Answer teams

Your Answer teams

Correct Answer culture

Your Answer culture

Select The BlankQuestion The ________ is a major reason of conflict that we encounter in

our personal as well as ________ life

Correct Answer uniqueness

Your Answer uniqueness

Correct Answer professional

Your Answer professional

Select The BlankQuestion Many ________ changes bombard the modern organization and

make change ________.Correct Answer external

Your Answer inevitable

Correct Answer inevitable

Your Answer force

Select The Blank


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Question Organisation must ________ the effects of ________.

Correct Answer evaluate

Your Answer evaluate

Correct Answer change

Your Answer change

Multiple Choice Single AnswerQuestion Self oriented roles are

Correct Answer Play boy, story teller

Your Answer Initiating

Select The BlankQuestion Effective group members can diagnose ________ and group

processes and improve their own and groups ________Correct Answer individual

Your Answer individual

Correct Answer functioning

Your Answer functioning

Multiple Choice Single AnswerQuestion Top manager should communicate with the immediate

supervisorCorrect Answer directly

Your Answer directly

Multiple Choice Single AnswerQuestion Diagonal communication refers to communication between

managers and workers located inCorrect Answer different functional areas

Your Answer different functional areas

True/FalseQuestion Diagonal communication refers to communication between

Managers and workers located in same functional divisionsCorrect Answer False


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Your Answer False

Multiple Choice Multiple AnswerQuestion The levels at which studies of O.B. have been carried out rotate

toCorrect Answer Individual , Small group , Inter group

Your Answer Individual , Small group , Inter group

Multiple Choice Multiple AnswerQuestion Sources of organizational commitments are

Correct Answer Opportunities for advancement , Working condition ,Relationships at work place

Your Answer Quality of product , Opportunities for advancement , Workingcondition , Relationships at work place

Multiple Choice Multiple AnswerQuestion According to modern psychologists human behaviour is

Correct Answer unconscious , sparked by a motion , to satisfy needs

Your Answer sparked by a motion , conscious , to satisfy needs

Multiple Choice Multiple AnswerQuestion Work curve differs

Correct Answer Person to person , Time to time , Work to work

Your Answer Person to person , Time to time

Multiple Choice Multiple AnswerQuestion Process oriented remedies for group think are

Correct Answer Use subgroups to develop alternative and compare solutions ,Compare to other organizations solutions , Hold Secondchance meetings

Your Answer Use subgroups to develop alternative and compare solutions ,

Compare to other organizations solutions , Hold Secondchance meetings

Multiple Choice Multiple AnswerQuestion Any organizational culture takes place when members shares

knowledge and develop ways of coping with issues ofCorrect Answer Internal integration , Setting specific targets to achieve , External

adaptation


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Your Answer Internal integration , External adaptation

Multiple Choice Multiple AnswerQuestion Upward communication tends to be poor because of

Correct Answer fear of reprisal , filters , time

Your Answer fear of reprisal , filters , time

Multiple Choice Multiple AnswerQuestion Individual personality traits that serve as hurdle in

communicationCorrect Answer low adjustments , low sociability , low agreeableness

Your Answer low adjustments , low sociability , low agreeableness

Select The BlankQuestion Knowledge and ________ are more critical to an organizations

________ advantage.Correct Answer innovation

Your Answer innovation

Correct Answer competitive

Your Answer competitive

Multiple Choice Multiple AnswerQuestion Various sources of stresses

Correct Answer Physical make up , Familial demands , Social demands

Your Answer Familial demands , Social demands , Mind




Your Answer Biological , Cultural



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Your Answer Socialization process , Home environment , Identificationprocess

Multiple Choice Multiple AnswerQuestion According to Frend the human mind is composed of

Correct Answer Preconscious mind , Conscious mind , Unconscious mind

Your Answer Preconscious mind , Conscious mind

Multiple Choice Multiple AnswerQuestion Ego controls

Correct Answer The gateway of actions , Select the feature of environment ,Decides what instincts will be satisfied.

Your Answer The gateway of actions , Creates tolerance , Decides whatinstincts will be satisfied.

Multiple Choice Single AnswerQuestion Many of our prejudices operate at an

Correct Answer Unconcious level

Your Answer Unconcious level

Multiple Choice Single AnswerQuestion Attitudes are determined by

Correct Answer A whole set of favourable and unfavourable influence to theobject

Your Answer None of above

Multiple Choice Single AnswerQuestion Congruent change in attitude mean

Correct Answer Movement in the same direction

Your Answer Movement in the same direction

True/FalseQuestion The personality problems are the root cause of organizational

conflicts.Correct Answer True


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Your Answer True

Match The Following


Ego Frend Frend

Traits All port Roger

Physical structuring Sheldon Sheldon

Ideal self Roger All port

Per sonare to sound through to sound through

Multiple Choice Multiple AnswerQuestion State the factors that are necessary to gain an understanding of

the team dynamics and effectiveness.Correct Answer Goals of the team , Team size , Diversity within the team

Your Answer Goals of the team , Team size , Diversity within the team

Select The BlankQuestion The ability and willingness of group members to set goals and

work towards their accomplishment is known as ________.Correct Answer Group maturity

Your Answer Group dynamics

Multiple Choice Single AnswerQuestion The stage which relates to development of decision making

abilities, interpersonal and technical competencies is known as :Correct Answer Storming

Your Answer Storming

Multiple Choice Multiple AnswerQuestion What sort of communication is considered to be more effective in

modern organization?Correct Answer On-going , Informal , Dynamic

Your Answer On-going , Informal


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Multiple Choice Multiple AnswerQuestion Identify the steps involved in achieving improvement in

communication within the organization.Correct Answer Simple messages , Use of multiple channels , Promoting inter-

group communicationYour Answer Simple messages , Use of multiple channels , Promoting inter-

group communication

True/FalseQuestion The more successful the organization is, the less effective is its

internal communication.Correct Answer False

Your Answer False

True/FalseQuestion The purpose should be expressed only after the communication

process is completed.Correct Answer False

Your Answer False

Select The BlankQuestion A non-specific response of the body to a situation is known as

________.Correct Answer Stress

Your Answer Perception

Select The BlankQuestion ________ is caused because of the modern life and anxiety to

cope with them.Correct Answer Distress

Your Answer Distress

Select The BlankQuestion The ________ stressors relate to the personal health and family

life of an individual.Correct Answer Personal

Your Answer Organizational

Select The BlankQuestion Sleep disturbance, bowel irritation and back ache are some of


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the ________ symptoms of stress.

Correct Answer Psychosomatic

Your Answer Physical

True/FalseQuestion Eustress is very harmful to the person suffering from it.


Your Answer True

Select The BlankQuestion ________ in one form of dominance, in which the followers more

or less willingly accept direction and control by another person.Correct Answer Leadership

Your Answer Leadership

Multiple Choice Single AnswerQuestion Multiple Choice Single Response

Correct Answer Dynamic and effective leadership

Your Answer Dynamic and ineffective leadership

True/FalseQuestion Usually, the subordinates prefer the democratic leader.

Correct Answer True

Your Answer True

Select The BlankQuestion Organizational Behaviour studies human behavior as well as

group________.

Correct Answer dynamics

Your Answer dynamics

Multiple Choice Multiple AnswerQuestion To be efficient every manager must try to


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Correct Answer Understand human behaviour , Predict human behaviour ,Control human behaviour

Your Answer Understand human behaviour , Control human behaviour

Multiple Choice Multiple AnswerQuestion Behavioural scientists are focusing their attention on

Correct Answer Organizational adaptability , Relationship of organizationalstructure to human behaviour , Decision making

Your Answer Organizational adaptability , Relationship of organizationalstructure to human behaviour

Multiple Choice Single AnswerQuestion Contribution of Walter Dill Scot towards industrial psychology is:

Correct Answer He showed how psychology can be applied to advertising andselling.Your Answer He put industrial psychology into the study of the workers.

Multiple Choice Single AnswerQuestion In Custodial organization model, managerial orientation is:

Correct Answer Money

Your Answer Money

Multiple Choice Single AnswerQuestion In Collegial organization model employee psychological result is:

Correct Answer Self-discipline

Your Answer Self-discipline

Multiple Choice Multiple AnswerQuestion Basic Organizational Behaviour concepts take into consideration

Correct Answer Nature of people , Nature of technology , Nature of organization

Your Answer Nature of people , Nature of organization

Select The BlankQuestion Frequent absenteeism of manager who talks about punctuality to

his subordinate is a way of ________ behaviour.Correct Answer Autocratic


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Your Answer Autocratic

Multiple Choice Multiple AnswerQuestion The esteem needs manifest itself in which of the following forms.

Correct Answer Need for status , Need for power , Need for recognition

Your Answer Need for power

Multiple Choice Multiple AnswerQuestion Features of Maslow's need hierarchy theory are:

Correct Answer Theory of human motives , Classifies basic human needs in ahierarchy , Theory of human motivation

Your Answer Classifies basic human needs in a hierarchy , Classifies humanbeings in organizational hierarchy

Select The BlankQuestion Herzberg's two factory model is useful as an explanation for job

________.Correct Answer Satisfaction

Your Answer Satisfaction

Select The BlankQuestion The scuffle in the organization for achieving the organizational

status ant the power, is the essence of the ________ needs.Correct Answer Esteem

Your Answer Esteem

Multiple Choice Single AnswerQuestion According to the Vroom's theory, what will be the value of

expectancy when an event is bound to occur?Correct Answer One

Your Answer One

True/FalseQuestion As compared to the content models, the expectancy models are

very simple and easy to translate into actual practice.Correct Answer False

Your Answer True


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Multiple Choice Single AnswerQuestion From the given information identify the morale indicator.

Correct Answer Exit interviews

Your Answer Increase in sales

True/FalseQuestion Morale represents the integration of an individual with the team

and ignores the organization itself.Correct Answer False

Your Answer True

Multiple Choice Multiple AnswerQuestion We can maintain organizational culture by

Correct Answer Recruiting and removal , Role modeling and coaching ,Allocating rewards

Your Answer Role modeling and coaching , Setting goals , Allocating rewards

Multiple Choice Single AnswerQuestion In which type of corporate culture, do the members have a

strong sense of identification and recognize theinterdependence?

Correct Answer Clan

Your Answer Entrepreneurial

Match The Following


Repetitive task is a cause of boredom increases productivity

Peak output is a result of efficiency is a result of rest pauses

Soft music increases productivity is a result of efficiency

Noise is a distracter is a distracter

True/FalseQuestion Rest provides the opportunity to recover from fatigue.

Correct Answer True


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Your Answer True

True/FalseQuestion Rest pauses provide an opportunity to talk and think only about

ob-related activitiesCorrect Answer False

Your Answer False

Multiple Choice Single AnswerQuestion Intermittent bright flashes of light affect-

Correct Answer productivity

Your Answer productivity

Multiple Choice Multiple AnswerQuestion In an example of the erection of a stone wall, the work curve

shows the followingCorrect Answer an initial warming up before reaching peak productivity , the

leveling off of productivity , eventual decrement in productivity,probably ending in a spurt again

Your Answer an initial warming up before reaching peak productivity , theleveling off of productivity , continuous rise in productivity ,eventual decrement in productivity, probably ending in a spurtagain

Multiple Choice Multiple Answer

Question

Commanlities and differences suggest in certain respects, every person is likeCorrect Answer

All other people , Some other people , No other person

Your Answer



Question

Major determinants of personality

Correct Answer

Biological , Situation

Your AnswerBiological , Cultural , Situation


Question

Identify the process influence personality development.

Correct Answer


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Socialization process , Identification process

Your AnswerSocialization process , Home environment , Identification process


QuestionAccording to Frend the human mind is composed of

Correct Answer

Preconscious mind , Conscious mind , Unconscious mind

Your Answer


Match The Following

QuestionCorrect Answer

Your Answer

Personality is a stable set of characteristics and tendencies

That determine those commanlities and differences in the psychological behaviour of

people

Personal pattern of tendencies.Monetary rewards, authoritarian leadership style and motivational strategies forperformance are

ineffective.

When applied to intelligent, independent, confident worker.

When applied to intelligent, independent, confident worker.

It is interesting to know that the word personalityby derivation should mean

What an individual only appears to be not what he really is.

What an individual only appears to be not what he really is.

Personality is the organization of an individuals

Personal pattern of tendencies.

That determine those commanlities and differences in the psychological behaviour of

people

Event in the surrounding environment strongly influence.The way people behave at any particular time.

The way people behave at any particular time.

Match The Following

Question

Correct AnswerYour Answer

A personality becomes disorderly

When either the id or super ego is active.

When either the id or super ego is active.

A can have strong super ego is

Likely to be in constant and pronounced battle with the id.

Likely to be in constant and pronounced battle with the id.

When too much energy is consumed by ego in mediating between the id and super ego

An individual personal development is adversely affected.An individual personal development is adversely affected.

Id is pressing for satisfaction

The ego is trying to delay it.

The ego is trying to delay it.

Cattell has extensively worked on traits

In various work settings employing a number of psychological measures

In various work settings employing a number of psychological measures



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Question

Advise the management of Beta and Gamma Ltd. About the various groups that can becreated

in an organisation.

Correct AnswerEffective group , Formal group , Informal group

Your Answer

Effective group , Formal group , Informal group


Question

The features of team empowerment are as follows:

Correct AnswerPotency , Autonomy , Impact

Your Answer

Potency , Autonomy , Impact

Select The Blank

Question

The team whose members collaborate through use of various information technologies isknownas ________ team.

Correct Answer

Virtual

Your Answer

Virtual


Question

Select the relevant parts of the communication process.

Correct Answer

Encoding , Receiver , Decoding

Your Answer

Encoding , Receiver , DecodingMultiple Choice Multiple Answer

Question

Mr. Jay sets up a task force to improve communication effectiveness within his

organization.

What factors should be considered by the task force to achieve effective communication?Correct Answer

Assume existence of interpersonal differences , Emphasize description rather than

interpretation

or evaluation , Ensure that everyone practices empathy

Your Answer

Assume existence of interpersonal differences , Emphasize description rather than

interpretation

or evaluation , Ensure that everyone practices empathy

Select The BlankQuestion

The formation of specific goals, feedback on progress towards the goals and

reinforcement of

desired behavior all stimulate ________.

Correct Answer

Motivation

Your Answer

Motivation


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QuestionA communication media is said to rich when which of the given parameters are satisfied?

Correct Answer

It facilitates rapid feedbackYour Answer

It facilitates rapid feedback


Question

Face-to-face conversation is often regarded as the richest communication media,

because:

Correct AnswerHandles multiple cues simultaneously

Your Answer

Handles multiple cues simultaneously


Question

When an organism is confronted with a threat, according to the general adaptation theorystates,the physiological response will occur in which of the three stages?

Correct Answer

Alarm reaction , Resistance reaction , State of exhaustion

Your Answer



Question

Identify the categories of life stressors:

Correct Answer

Life changes , Daily stressors , Life trauma

Your Answer

Life changes , Daily stressors , Life traumaMultiple Choice Multiple Answer

Question

Which are the main personal stressors stated by Yoga?

Correct Answer

State of helplessness , Jealously , TemptationsYour Answer

State of helplessness , Jealously , Temptations

Select The Blank

Question

The people who cre________te unnecessary stress for themselves pertain to type A

category.

Correct Answer

A

Your AnswerA

True/False

Question

If the stress persists, or the defensive reaction proves ineffective, the organism develops

itself

for the fight mechanism.

Correct Answer

False


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Your Answer

FalseTrue/False

Question

There exist some organizational stressors which relate to its structure and climate.Correct Answer

True

Your Answer

True

Select The Blank

Question

________ in one form of dominance, in which the followers more or less willingly acceptdirection and control by another person.

Correct Answer

Leadership

Your Answer

Leadership

Select The BlankQuestionThe two dimensions of leadership which emerged from the Leader Behavior Description

Questionnaire were 'consideration' and '________'.

Correct Answer

Initiating structure

Your Answer

Initiating structure

Select The Blank

Question

The ability to think in terms of models, frameworks, and broad relationships is known as

________ skill.

Correct Answer

ConceptualYour Answer

Conceptual

Select The Blank

Question

The ________ leadership style is an expression of the leader's trust in the abilities of hissubordinates.

Correct Answer

Participative

Your Answer

Participative


Question

Multiple Choice Single Response

Correct AnswerFree Rein

Your Answer

Free Rein

True/False

Question

At the supervisory level the requirement of conceptual skill is the highest.

Correct Answer

False


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Your Answer

TrueSelect The Blank

Question

Industrial psychology focuses its attention on the development of tests forthe________of

employees.

Correct Answer

recruitment

Your Answer

performance

Multiple Choice Multiple AnswerQuestion

The factors which contributed to the rise of human relations movements are

Correct Answer

The great depression , The rise of trade unionism , Hawthorne experiments

Your Answer

The great depression , The rise of trade unionism , Hawthorne experimentsMultiple Choice Multiple AnswerQuestion

Frederick W. Taylor developed

Correct Answer

Wage payment plans , Internal parity of wages , External parity of wages , Non-financial

incentives

Your Answer

Wage payment plans , External parity of wages , Non-financial incentives

True/False

Question

Human behaviour is simple to understand

Correct Answer

FalseYour Answer

False


Question

In Organizational Behaviour, 'caused behaviour' meansCorrect Answer

By his own behaviour, a manager can affect how an employee behaves.

Your Answer

By his own behaviour, a manager can affect how an employee behaves.


Question

Autocratic organization model depends on:

Correct Answer

PowerYour Answer

Power


Question

The models of Organizational Behaviour are:

Correct Answer

Autocratic , Custodial , Supportive

Your Answer


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Autocratic , Custodial , Supportive

True/FalseQuestion

All parts of the organizational system are independent.

Correct AnswerFalse

Your Answer

False


Question

Select the needs which are discussed by the need hierarch theory.

Correct AnswerPhysiological needs , Security needs , Self realization needs

Your Answer

Physiological needs , Security needs , Self realization needs


Question

Features of Theory Y are:Correct AnswerWork is as natural as play , Humanistic and supportive approach , People have the

required

potential

Your Answer

Work is as natural as play , People dislike work , People have the required potential


Question

Which of the given factors are also known as dissatisfiers?

Correct Answer

Hygiene factors

Your Answer

Hygiene factorsMultiple Choice Single Answer

Question

According to the equity theory, how do you define the point when equity occurs?

Correct Answer

Person's outcomes = Other's outcomesYour Answer

Person's outcomes = Other's outcomes


Question

From the given information identify the morale indicator.

Correct Answer

Exit interviews

Your Answer

Exit interviewsTrue/False

Question

Morale indicates a group phenomenon.

Correct Answer

True

Your Answer

True

True/False


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Question

The higher the number of the petty grievances, the higher is the morale.Correct Answer

False

Your AnswerFalse


Question

The process by which a new employee is inducted into its culture is known as

Correct Answer

Organizational socialization

Your AnswerOrganizational induction

True/False

Question

Handling of crises by managers and employees reveals an organizational culture.

Correct Answer

TrueYour AnswerTrue

Select The Blank

Question

One of the factors causing decrement in work is ________.

Correct Answer

fatigue

Your Answer

fatigue

Select The Blank

Question

A person of lower than normal intelligence is less bored by ________ work.

Correct Answerrepetitive

Your Answer

repetitive

True/False

QuestionMusic has a direct effect on productivity.

Correct Answer

False

Your Answer

False


Question

Different kinds of work like heavy and muscular work, or light work, or clerical work yield

curvesthat are-

Correct Answer

different from each other

Your Answer

different from each other


Question

Internal integration involves addressing the issue of:


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Correct Answer

Determining rules related to power and statusYour Answer

Determining rules related to power and status


Features of Maslow's need hierarchy theory are:

Correct Answer

Theory of human motives , Classifies basic human needs in a hierarchy , Theory of

human

motivation

Your AnswerClassifies basic human needs in a hierarchy , Theory of human motivation , Theory of

human

motives


Question

Cultural diversity brings with it concerns likeCorrect AnswerIntra organizational conflicts , Communication difficulties , Intra organizational Turnovers

Your Answer

Intra organizational conflicts , Communication difficulties , Intra organizational Turnovers

True/False

Question

In managing cultural diversity, organization must have a relatively non-bureaucratic

structure.

Correct Answer

True

Your Answer

True

Multiple Choice Single AnswerQuestion

Who has given the following definition of Organizational Behaviour, "understanding,

predicting

and controlling human behaviour at work"?

Correct AnswerFred Luthans

Your Answer

Fred Luthans

Select The Blank

Question

T.P.M stands for total________management.

Correct Answer

productivity

Your Answerproductivity

True/False

Question

Repetitive tasks give rise to the same degree of boredom in all persons.

Correct Answer

False

Your Answer

False


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QuestionHuman Dignity

Correct Answer

Is about people being treated with respect and dignityYour Answer

Is about people being treated with respect and dignity


Question

The esteem needs manifest itself in which of the following forms.

Correct Answer

Need for status , Need for power , Need for recognitionYour Answer

Need for status , Need for power , Need for recognition


Question

Major determinants of personality

Correct AnswerBiological , SituationYour Answer

Biological , Situation


Question

The chief objective of the Bank wiring room study was:

Correct Answer

To conduct an observational analysis of the work groups.

Your Answer

To conduct an observational analysis of the work groups.


Question

In Custodial organization model, managerial orientation is:Correct Answer

Money

Your Answer

Money


The leader who fails to guide, motivate and develop his subordinates is said to be

practicing

________ leadership style.

Correct Answer

Free Rein

Your Answer

Free Rein


________ communication is useful for flatter organizational structure.

Correct Answer

Lateral

Your Answer

Lateral

True/False

Question


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Cultural elements and their relationships create a pattern that is identical in all

organizations.Correct Answer

False

Your AnswerFalse

Match The Following

Question

Correct Answer

Your Answer

Attitude

RespondRespond

Value

Judgment

Judgment

Opinion

ExpressionExpressionPersonality

Behaviour

Behaviour


Question

The storming stage relating to development of a team is characterised by which of the

following

aspects?

Correct Answer

Emergence of conflicts , Seeking task related guidance from the leader , Deciding the

responsibilities of each team member

Your AnswerEmergence of conflicts , Seeking task related guidance from the leader , Deciding the



Question

As a theory of motivation, what is the comment of Maslow on needs?Correct Answer

Needs can be structured in a hierarchy

Your Answer

Needs can be structured in a hierarchy


Question

The different types of fatigue are

Correct Answer

mental , physical , psychologicalYour Answer

mental , physical , psychological

Match The Following

Question

Correct Answer

Your Answer

Scientific Management movement

Wage payment plans


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Wage payment plans

Hawthorne ExperimentsHuman relations

Human relations

Hugo MunstebergPsychology and industrial efficiency

Psychology and industrial efficiency

Wagner Act

Labour movement

Labour movement


QuestionEgo controls

Correct Answer

The gateway of actions , Select the feature of environment , Decides what instincts will

be

satisfied.

Your AnswerThe gateway of actions , Select the feature of environment , Decides what instincts willbe

satisfied.


Question

The cost of tensions and worries created by wrong kind of personalities are enormous in

terms

of.

Correct Answer

Employee-employer relation. , Supervisor-subordinate relation. , Peers relations.

Your Answer

Employee-employer relation. , Supervisor-subordinate relation. , Peers relations.

Multiple Choice Single AnswerQuestion

Organization with a strong culture has

Correct Answer

Practices that include employee participation

Your AnswerPractices that include employee participation

Select The Blank

Question

Communication provides a means to release ________ and for fulfillment of social needs.

Correct Answer

Emotional expression

Your Answer

Emotional expression


According to Frend the human mind is composed of

Correct Answer


Your Answer


Select The Blank

Question


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According to Herzberg, there are two sets of factors at the work life, viz. the motivators

and the________factors.

Correct Answer

HygieneYour Answer

Hygiene


Question

The Hawthorne studies are of utmost significance as they form an honest and concerted

attempt

to understand:Correct Answer

The human factor , Employee attitudes , The workers social situations

Your Answer

The human factor , Employee attitudes , The workers social situations

Select The Blank

QuestionThose factors which are capable to inhibit performance by their absence but any additionin them

does not increase efficiency, are known as ________ factors.

Correct Answer

Hygiene

Your Answer

Hygiene

Select The Blank

Question

________ are the rules of pattern and behaviour that are expected from all team

members.

Correct Answer

NormsYour Answer

Norms


Question

When an organism is confronted with a threat, according to the general adaptation theorystates,

the physiological response will occur in which of the three stages?

Correct Answer


Your Answer



Question

Select the needs which are discussed by the need hierarch theory.Correct Answer


Your Answer



Question

A communication media is said to rich when which of the given parameters are satisfied?

Correct Answer


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It facilitates rapid feedback

Your AnswerIt facilitates rapid feedback


QuestionSelect the relevant parts of the communication process.

Correct Answer


Your Answer



QuestionWhich of the given factors are also known as dissatisfiers?

Correct Answer

Hygiene factors

Your Answer

Hygiene factors

Multiple Choice Single AnswerQuestionThe actual beginning of the Hawthorne studies happened with:

Correct Answer

Relay room experiments

Your Answer

Illumination experiments

True/False

Question

As compared to the content models, the expectancy models are very simple and easy to

translate into actual practice.

Correct Answer

False

Your AnswerFalse

Select The Blank

Question

A person of lower than normal intelligence is less bored by ________ work.

Correct Answerrepetitive

Your Answer

repetitive

True/False

Question

Illumination Experiment is a part of Hawthorne experiments.

Correct Answer

True

Your AnswerTrue


Question

To change organizational culture successfully we need to:

Correct Answer

Find the most effective sub-culture and use it as an example , Practice what we preach ,

Include

employees in the change process


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Your Answer

Find the most effective sub-culture and use it as an example , Practice what we preach ,Include


True/FalseQuestion

Whatever an individual does, there is always some sort and some amount of stress on

him.

Correct Answer

True

Your Answer

TrueMultiple Choice Multiple Answer

Question

Commanlities and differences suggest in certain respects, every person is like

Correct Answer


Your AnswerAll other people , Some other people , No other personMultiple Choice Multiple Answer

Question

Organizational socialization includes

Correct Answer

Developing competencies , Developing organizational values , Developing social and

working

relationship

Your Answer

Developing competencies , Developing organizational values , Developing social and

working

relationship

True/FalseQuestion

The more successful the organization is, the less effective is its internal communication.

Correct Answer

False

Your AnswerFalse

True/False

Question

Organization culture and performance is directly related.

Correct Answer

True

Your Answer

True


Identify the process influence personality development.

Correct Answer


Your Answer


True/False

Question


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Research activity emphasizes least collaboration and team work among workers.

Correct AnswerFalse

Your Answer

FalseMultiple Choice Single Answer

Question

Managers began to develop a new awakened view of the human aspects of their jobs

after:

Correct Answer

The great depression

Your AnswerThe great depression


Question

In order to understand the Rogers' theory one needs to understand which of the

following?

Correct AnswerThe self concept , The organism , The development of selfYour Answer

The development of self , The self concept , The organism


Question

Cinderella, a mechanical engineer, had joined as a management trainee in XYZ Ltd. She's

the

niece of the managing director of XYZ Ltd. Her manager was aware of this fact and hence

he

always gave simple and easy tasks to her. Cinderella was enthusiastic, and equally

efficient, to

work on some challenging tasks but she was always kept away from them. All this

beyondcreating stress, deprived her from fulfillment of self-esteem needs. What kind of stress is

being

experienced by Cinderella?

Correct Answer

Hypo stressYour Answer

Hypo stress

True/False

Question

A change in the organization requires a corresponding change in the employee's

individual

personality.

Correct Answer

TrueYour Answer

False


Question

To change organizational culture successfully we need to :-

Correct Answer

Find the most effective sub-culture and use it as an example , Practice what we preach ,

Include


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Your AnswerFind the most effective sub-culture and use it as an example , Include employees in the

change

processSelect The Blank

Question

The special meaning assigned to words is called ________.

Correct Answer

Semantics

Your Answer

LanguageMultiple Choice Multiple Answer

Question

Identify the steps involved in morale surveys :-

Correct Answer

Drafting of questionnaires , Interviewing people , Analyzing collected data

Your AnswerDrafting of questionnaires , Interviewing people , Analyzing collected dataMultiple Choice Multiple Answer

Question

Behavioural scientists are focusing their attention on :-

Correct Answer

Organizational adaptability , Relationship of organizational structure to human behaviour

,

Decision making

Your Answer

Organizational adaptability , Relationship of organizational structure to human behaviour

,

Decision making


Select the morale indicators :-

Correct Answer

Rate of finished goods rejections , Rate of raw material wastage , Resignation by skilled

employeesYour Answer

Rate of finished goods rejections , Rate of raw material wastage , Resignation by skilled

employees

True/False

Question

The leadership process is a function which relates only to the leader and other situational

variables.

Correct Answer

FalseYour Answer

False

Select The Blank

Question

The group ________ are more important to the group members than any financial

incentive.

Correct Answer

Norms


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Your Answer

NormsMultiple Choice Single Answer

Question

Congruent change in attitude means movement in:-Correct Answer

The same direction

Your Answer

All the directions


Question

What are the elements of the process of bringing about change in people as suggested byLewin?

Correct Answer

Unfreezing , Refreezing , Moving

Your Answer

Unfreezing , Refreezing , Moving

Multiple Choice Multiple AnswerQuestionState the specific characteristics of high achiever :-

Correct Answer

Need for immediate feedback , Satisfied with his accomplishment , Moderate risk taker

Your Answer

Need for immediate feedback , Satisfied with his accomplishment

Match The Following

Question

Correct Answer

Your Answer

Frederick Taylor

Scientific management

Scientific managementHugo Munsteberg

Industrial accidents

Industrial psychology

Waller Dill Scot

Industrial psychologyTrade unionism

Fred Luthans

Human relations

Human relations

Select The Blank

Question

Roger's defines the ________ as an organized, consistent, conceptual gestalt composed

of

perceptions of the characteristics of the 'I' or 'me'.Correct Answer

The self concept

Your Answer

The organization

Select The Blank

Question

On the managerial grid, a manager falling in the ________ category will have maximum

concern


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for both people and production.

Correct Answer9.9

Your Answer

9.9Multiple Choice Single Answer

Question

Which step concerned with the management of change involves the identification of the

root

cause?

Correct Answer

Diagnose the problemYour Answer

Terminate the problem

Select The Blank

Question

________ communication is useful for flatter organizational structure.

Correct AnswerLateralYour Answer

Lateral

Select The Blank

Question

The factor of ________ implies that an individual may attend to moving objects in their

field of

vision that to static objects.

Correct Answer

Motion

Your Answer

Motion


The communication process can be improved by ________.

Correct Answer

Reducing status barriers

Your AnswerReducing status barriers


Question

Organizational Behaviour studies the importance of :-

Correct Answer

Human elements in the organization

Your Answer

Human elements in the organization


The storming stage relating to development of a team is characterised by which of the

following

aspects?

Correct Answer

Emergence of conflicts , Seeking task related guidance from the leader , Deciding the


Your Answer


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Emergence of conflicts , Seeking task related guidance from the leader


Features of Maslow's need hierarchy theory are:-

Correct AnswerTheory of human motives , Classifies basic human needs in a hierarchy , Theory of

human

motivation

Your Answer

Theory of human motives , Classifies basic human needs in a hierarchy

True/False

QuestionConceptual skill is the distinguishing feature of job performance at the operating level.

Correct Answer

False

Your Answer

False

True/FalseQuestionIn the process of perception, feedback is important for interpreting the perceptual event.

Correct Answer

True

Your Answer

True


Question

The term LOC in the study of personality stands for:-

Correct Answer

Locus of control

Your Answer

Locus of controlSelect The Blank

Question

The most superficial level of organizational culture consists of ________.

Correct Answer

SymbolsYour Answer

Symbols

True/False

Question

Social self is the way an individual appears to self.

Correct Answer

False

Your Answer

TrueMultiple Choice Single Answer

Question

Bharat had joined Applications Network Pvt. Ltd. as a trainee software engineer. After

two years

he was promoted as the manager-applications. As the manager, his job included

providing

guidance to his team with respect to writing the software program so as to get the

desired


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report. His top class performance provided him with an opportunity to become the

director of hiscompany. Bharat wants to know what type of skills will be more in demand for a director,

along

with the human skills?Correct Answer

Conceptual

Your Answer

Conceptual


Question

In the "non-directive" interviewing method the interviewer is supposed to :-Correct Answer

Take a role with confidence

Your Answer

Take a role with confidence


QuestionAdvise the management of Beta and Gamma Ltd. About the various groups that can becreated

in an organisation.

Correct Answer

Effective group , Formal group , Informal group

Your Answer

Effective group , Formal group

True/False

Question

Present Indian government protects the Indian industry from foreign competition.

Correct Answer

False

Your AnswerFalse


Question

Mr. Kamat is an executive who directs, guides and influences the work of his

subordinates. Hisobjective is to ensure that his subordinates work for attaining the specified goals. Also,

he

mediates between the individual assistant and the organization in such a manner that

both will

obtain the maximum satisfaction. Whose role is being played by Mr. Kamat?

Correct Answer

Leader

Your Answer

LeaderTrue/False

Question

External adaptation and survival has to do with the establishment and maintenance of

effective

working relationships among the members of the organization.

Correct Answer

False

Your Answer


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True


During the moving phase of the change process, the ________ occurs when individuals

areforced to encounter a situation that calls for a new behaviour.

Correct Answer

Internalization

Your Answer

Compliance


QuestionWhat can you gather from the Illumination experiments?

Correct Answer

They provided a momentum to the relay room phase of the studies.

Your Answer

They provided a momentum to the relay room phase of the studies.

Multiple Choice Single AnswerQuestionThe parties involved in negotiation are strongly motivated to solve problems, exhibit

flexibility

and trust. The aforementioned aspects of the negotiating party indicate which type of

negotiation?

Correct Answer

Integrative

Your Answer

Integrative


Question

Judge the following statement according to given criteria. "Stress is a physiological

abnormalityat the structural or bio-chemical level caused by overloading experiences."

Correct Answer

Both the statement and the reasoning are correct

Your Answer

Both the statement and the reasoning are correctTrue/False

Question

The perceptual process shall always result in correct judgment or understanding of facts.

Correct Answer

False

Your Answer

False

Select The Blank

QuestionThe ability and willingness of group members to set goals and work towards their

accomplishment is known as ________.

Correct Answer

Group maturity

Your Answer

Group maturity


Question


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According to Likert, few variables characterize the leadership style. Select these variables

:-Correct Answer

Casual , Intervening , End-result

Your AnswerCasual , Intervening , End-result


Question

Organizational objectives can be achieved by :-

Correct Answer

Group work , Division of labour , Hierarchy of authority

Your AnswerGroup work , Hierarchy of authority

Match The Following

Question

Correct Answer

Your Answer

Alderfer's theoryRecognizes three groups of core needsRecognizes three groups of core needs

Vroom's theory of motivation

Expectancy model

Expectancy model

Porter Lawler model

Relationship between performance and satisfaction

Relationship between performance and satisfaction

Abraham Maslow

Theory of need hierarchy

Theory of need hierarchy

True/False

QuestionValence refers to the degree of favourableness or unfavourableness towards object.

Correct Answer

True

Your Answer

FalseSelect The Blank

Question

In heavy muscular work, ________ fatigue is unquestionably a major factor contributing

to work

decrement.

Correct Answer

Physiological

Your Answer

PhysiologicalTrue/False

Question

Perceptual similarity is a major cause of industrial conflicts.

Correct Answer

False

Your Answer

False



46/78



Question

High competitiveness and profit orientation is a characteristic of which type oforganizational

culture?

Correct AnswerMarket

Your Answer

Market


Question The senior executive of XYZ Ltd., Mr. Joyonto Roy, had given complete freedom

to his

subordinates. He essentially provided no leadership. What category suitably defines theleadership style being practiced by Mr. Roy?

Correct Answer Laissez Faire

Your Answer Laissez Faire


Question In an example of the erection of a stone wall, the work curve shows the

following :-Correct Answer An initial warming up before reaching peak productivity , The leveling offof

productivity , Eventual decrement in productivity, probably ending in a spurt again

Your Answer Continuous rise in productivity


Question From the following which is classified as a hygiene factor according to

Herzberg's

theory of motivation?

Correct Answer Salary

Your Answer Recognition


Question Organizational objectives can be achieved by :-

Correct Answer Group work , Division of labour , Hierarchy of authorityYour Answer Group work , Division of labour , Hierarchy of authority

True/False

Question Each major change in a work situation carries with it an element of uncertainty.

Correct Answer True

Your Answer TrueMultiple Choice Single Answer

Question Keshav is a student of psychology. His project is based on stress management.

While

observing a group of 20 executives, he observed that in some situations, the executives

were

stressed even when the events were very favorable for them. In fact these executives

were

overjoyed with the events occurring in that manner, yet they experienced stress. Very

fortunately this stress lasted for a short while of time. Advise Keshav about the categoryof

stress being experienced by the executives.

Correct Answer Eustress

Your Answer Eustress


Question Situation where individual differences are unimportant

Correct Answer Earthquake , Drought , Flood

Your Answer Earthquake , Drought , Flood


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Question A group of 6 employees has been formed within MRF Co.Ltd. The initialdiscussions in

the group were based on the environmental factors of the concerned issue. As the group

startedto work on the measures to rectify the core factors responsible for the concerned issue,

the

discussions always ended up in conflicts within the group members. This conflict was

hampering

the group's effectiveness. What is the level of conflict that is being highlighted in this

case?

Correct Answer IntragroupYour Answer Intergroup

True/False

Question A mediator should act as a neutral party.

Correct Answer True

Your Answer True

Select The BlankQuestion The formation of specific goals, feedback on progress towards the goals andreinforcement of desired behavior all stimulate ________.

Correct Answer Motivation

Your Answer Motivation

Match The Following


Free rein leaders Avoid power and responsibility Avoid power and responsibility

Negative leaders Act domineering and superior with their subordinates Exercise control

mostly by

using forces within the group

Autocratic leaders Provide security and satisfaction to his subordinates Act domineering

and

superior with their subordinatesParticipative leaders Exercise control mostly by using forces within the group Provide

conceptual

skills to his subordinates

True/False

Question Any organizational change faces employee resistance because it is perceived asloss of

something of value as a result of the change.

Correct Answer True

Your Answer True


Question Perception plays a vital role in which of the following areas.

Correct Answer Selection of a candidate , Deciding on loyalty of an employee , Giving

incentive

to an employeeYour Answer Selection of a candidate , Deciding on loyalty of an employee , Giving

incentive to

an employee

Select The Blank

Question A non-specific response of the body to a situation is known as ________.

Correct Answer Stress

Your Answer Stress

Select The Blank


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Question The supervisor gets upset when his manager scolds him and gets into a hot

argumentwith his manager. His team members are also arguing with him constantly. Here

supervisors'

behavior is a reflection of ________Correct Answer Caused behavior

Your Answer Caused behavior

True/False

Question People tend to process pleasant stimuli more efficiently and accurately than

they do

unpleasant stimuli.

Correct Answer TrueYour Answer True

True/False

Question Effective communication can be seen as the foundation of modern

organizations.

Correct Answer True

Your Answer TrueTrue/FalseQuestion The process theories in general lack explanatory power over the complexities of

work

motivation.


Your Answer False


Question When an organisation is confronted with a threat, according to the general

adaptation

theory the physiological response will occur in which of the three stages?

Correct Answer Alarm reaction , Resistance reaction , State of exhaustion

Your Answer Alarm reaction , Resistance reaction , State of exhaustion

Select The BlankQuestion At ________ stage of team building, cooperation and a sense of shared

responsibility is

developed amongst the team members.

Correct Answer Norming

Your Answer NormingMultiple Choice Multiple Answer

Question What are the sources of attitudes for an individual?

Correct Answer Personal experiences , Institutional factors , Peer groups and society

Your Answer Personal experiences , Friend's experiences , Peer groups and society

Select The Blank

Question Communication provides a means to release ________ and for fulfillment of

social

needs.

Correct Answer Emotional expressionYour Answer Emotional expression


Question Which of the management styles are available to a manager for overcoming

employees'

resistance to change?

Correct Answer Convincing the employees about the necessity of change , Employee

participation

in setting up the change , Forcing the employees to accept the change


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Your Answer Convincing the employees about the necessity of change , Employee

participation insetting up the change

True/False

Question Alderfer's ERG needs model is very rigid in nature.Correct Answer False

Your Answer False

True/False

Question Rest provides the opportunity to recover from fatigue.

Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion Different kinds of work like heavy and muscular work, or light work, or clerical

work

yield curves that are :-

Correct Answer Different from each other

Your Answer Identical to each other

Select The BlankQuestion Traditional win-lose situations can be solved using ________ negotiations.Correct Answer Distributive

Your Answer Inter-organizational


Question Select the needs which are discussed by the need hierarch theory :-

Correct Answer Physiological needs , Security needs , Self realization needs

Your Answer Security needs , Psychological needs , Self realization needs


Question John had thought of a very innovative idea to launch the new product of his

company.

However, John was an introvert. In the meeting, he just could not gather confidence to

talk

about his idea. What aspect of communication was missed by John?Correct Answer Transference

Your Answer Encoding


Question Mismatch between personality and organization may lead to

Correct Answer Confusion and chaos , Loss of interest by members in organization , Lowmorale

and job satisfaction

Your Answer Loss of interest by members in organization , Low morale and job

satisfaction

True/False

Question Organizational culture exists on different levels which differ in terms of visibility

and

resistance to change.

Correct Answer TrueYour Answer True


Question Behavioural scientists are focusing their attention on :-

Correct Answer Decision making , Organizational adaptability , Relationship of

organizational

structure to human behaviour

Your Answer Organizational adaptability , Relationship of organizational structure to

human


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behaviour , Management policies

Select The BlankQuestion The leader who fails to guide, motivate and develop his subordinates is said to

be

practicing ________ leadership style.Correct Answer Free Rein

Your Answer Autocratic


Question There is one leadership style which gives good results when the leader is

required to

deal with the unskilled workers doing repetitive tasks; find this leadership style.

Correct Answer AutocraticYour Answer Participative


Question In Supportive organization model, employee orientation is :-

Correct Answer Job performance

Your Answer Security

Select The BlankQuestion The concept of organizational stress was first evolved in the classic work of

________.

Correct Answer Kahn et al

Your Answer Dr.Seyles


Question Identify the internal forces for organizational change :-

Correct Answer Employees' desire to share in decision making , Changes in the location

of the

organization , Change in the top management personnel

Your Answer Changes in the location of the organization , Change in the Central

Government ,

Change in the top management personnel

Select The BlankQuestion Roger's defines the ________ as an organized, consistent, conceptual gestalt

composed of perceptions of the characteristics of the 'I' or 'me'.

Correct Answer The self concept

Your Answer The self concept

QuestionThe relationship in which one person influences others to work together willingly on

related tasks

is known as ________.

Correct Answer

Leadership

Question

Congruent change in attitude means movement in:-

Correct Answer

The same directionYour Answer

The same direction


Question

Commanlities and differences suggest in certain respects, every person is like

Correct Answer


Your Answer


51/78



All other people , Some other people

True/FalseQuestion

In the case of intra-organizational negotiations, groups often negotiate as

representatives.Correct Answer

True

Your Answer

False

True/False

Question

Cultural elements and their relationships create a pattern that is identical in allorganizations.

Correct Answer

False

Your Answer

False

Select The BlankQuestionSocial displacement and ________ are the important social reasons to be considered by a

manager

scdl organizational behaviour

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