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BACK IT UP, BUCKNELL! saving yourself from the brink of disaster Bud Hiller, Bucknell University, Lewisburg, PA

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Page 1: Saving yourself from the brink of disaster Bud Hiller, Bucknell University, Lewisburg, PA

BACK IT UP, BUCKNELL!saving yourself from the brink of disaster

Bud Hiller, Bucknell University, Lewisburg, PA

Page 2: Saving yourself from the brink of disaster Bud Hiller, Bucknell University, Lewisburg, PA

ABOUT BUCKNELL

3500 studentsResidentialLots of support for student computing

Page 3: Saving yourself from the brink of disaster Bud Hiller, Bucknell University, Lewisburg, PA

Tech Desk

Open during all library hours

Page 4: Saving yourself from the brink of disaster Bud Hiller, Bucknell University, Lewisburg, PA

A trip through time . . .

Page 5: Saving yourself from the brink of disaster Bud Hiller, Bucknell University, Lewisburg, PA

BACK IT UP - 2005

All computers Back up everything

Store data for up to 2 weeks

Reimage Restore

Page 6: Saving yourself from the brink of disaster Bud Hiller, Bucknell University, Lewisburg, PA

BACK IT UP - 2006

Bison laptops only

Back up everything

Store data for up to 2 weeks

Reimage Restore

Non Bison Laptop – Documents and Photos only

Page 7: Saving yourself from the brink of disaster Bud Hiller, Bucknell University, Lewisburg, PA

NON-BISON LAPTOPS – ONLY DOCS AND PICS

Page 8: Saving yourself from the brink of disaster Bud Hiller, Bucknell University, Lewisburg, PA

BACK IT UP - 2007

Bison laptops Back up documents and photos only

Store data for up to 1 week

Reimage Restore

Page 9: Saving yourself from the brink of disaster Bud Hiller, Bucknell University, Lewisburg, PA

BACK IT UP - 2008

All laptops

No backup No storing of data

Reimage Nothing to restore

What are we doing now?

Page 10: Saving yourself from the brink of disaster Bud Hiller, Bucknell University, Lewisburg, PA

TIME FOR A NEW PLAN

Page 11: Saving yourself from the brink of disaster Bud Hiller, Bucknell University, Lewisburg, PA

TIME FOR A NEW PLAN – WHY?

•New CIO – New ideas•Cumbersome•Hard to explain•Thorny issues regarding copyrighted material•Whose responsibility is it?

Page 12: Saving yourself from the brink of disaster Bud Hiller, Bucknell University, Lewisburg, PA

TIME FOR A NEW PLAN – HOW?

•Publicize•Communicate•Train

Page 13: Saving yourself from the brink of disaster Bud Hiller, Bucknell University, Lewisburg, PA

PUBLICIZE AND COMMUNICATE - WEB

• Emails to students, staff – currently 6 separate emails, different subject lines• ISR Blog• ISR web page creation – www.bucknell.edu/backitup.xml• AskISR articles written and included in advertising•MyBucknell announcement/spotlight

http://blogs.bucknell.edu/isr/2008/05/youtube_says_back_it_up.html
http://ask.bucknell.edu/Scripts/rightnow.cfg/php.exe/enduser/std_alp.php?p_sid=1hirLS6j&p_lva=&p_li=&p_accessibility=0&p_redirect=&p_page=1&p_cv=&p_pv=&p_prods=0&p_cats=&p_hidden_prods=&prod_lvl1=0&p_search_text=back+it+up&p_new_search=1&p_search_type=answ
Page 14: Saving yourself from the brink of disaster Bud Hiller, Bucknell University, Lewisburg, PA

PUBLICIZE AND COMMUNICATE - WEB

Page 15: Saving yourself from the brink of disaster Bud Hiller, Bucknell University, Lewisburg, PA

PUBLICIZE AND COMMUNICATE - WEB

• Emails to students, staff – currently 6 separate emails, different subject lines• ISR Blog• ISR web page creation – www.bucknell.edu/backitup.xml• AskISR articles written and included in advertising•MyBucknell announcement/spotlight

http://blogs.bucknell.edu/isr/2008/05/youtube_says_back_it_up.html
http://ask.bucknell.edu/Scripts/rightnow.cfg/php.exe/enduser/std_alp.php?p_sid=1hirLS6j&p_lva=&p_li=&p_accessibility=0&p_redirect=&p_page=1&p_cv=&p_pv=&p_prods=0&p_cats=&p_hidden_prods=&prod_lvl1=0&p_search_text=back+it+up&p_new_search=1&p_search_type=answ
Page 16: Saving yourself from the brink of disaster Bud Hiller, Bucknell University, Lewisburg, PA

PUBLICIZE AND COMMUNICATE - WEB

Page 17: Saving yourself from the brink of disaster Bud Hiller, Bucknell University, Lewisburg, PA

PUBLICIZE AND COMMUNICATE - WEB

• Emails to students, staff – currently 6 separate emails, different subject lines• ISR Blog• ISR web page creation – www.bucknell.edu/backitup.xml• AskISR articles written and included in advertising•MyBucknell announcement/spotlight

http://blogs.bucknell.edu/isr/2008/05/youtube_says_back_it_up.html
http://ask.bucknell.edu/Scripts/rightnow.cfg/php.exe/enduser/std_alp.php?p_sid=1hirLS6j&p_lva=&p_li=&p_accessibility=0&p_redirect=&p_page=1&p_cv=&p_pv=&p_prods=0&p_cats=&p_hidden_prods=&prod_lvl1=0&p_search_text=back+it+up&p_new_search=1&p_search_type=answ
Page 18: Saving yourself from the brink of disaster Bud Hiller, Bucknell University, Lewisburg, PA

PUBLICIZE AND COMMUNICATE - WEB

Page 19: Saving yourself from the brink of disaster Bud Hiller, Bucknell University, Lewisburg, PA

PUBLICIZE AND COMMUNICATE - WEB

• Emails to students, staff – currently 6 separate emails, different subject lines• ISR Blog• ISR web page creation – www.bucknell.edu/backitup.xml• AskISR articles written and included in advertising•MyBucknell announcement/spotlight

http://blogs.bucknell.edu/isr/2008/05/youtube_says_back_it_up.html
http://ask.bucknell.edu/Scripts/rightnow.cfg/php.exe/enduser/std_alp.php?p_sid=1hirLS6j&p_lva=&p_li=&p_accessibility=0&p_redirect=&p_page=1&p_cv=&p_pv=&p_prods=0&p_cats=&p_hidden_prods=&prod_lvl1=0&p_search_text=back+it+up&p_new_search=1&p_search_type=answ
Page 20: Saving yourself from the brink of disaster Bud Hiller, Bucknell University, Lewisburg, PA

PUBLICIZE AND COMMUNICATE - WEB

Page 21: Saving yourself from the brink of disaster Bud Hiller, Bucknell University, Lewisburg, PA

PUBLICIZE AND COMMUNICATE - WEB

• Emails to students, staff – currently 6 separate emails, different subject lines• ISR Blog• ISR web page creation – www.bucknell.edu/backitup.xml• AskISR articles written and included in advertising•MyBucknell announcement/spotlight

http://blogs.bucknell.edu/isr/2008/05/youtube_says_back_it_up.html
http://ask.bucknell.edu/Scripts/rightnow.cfg/php.exe/enduser/std_alp.php?p_sid=1hirLS6j&p_lva=&p_li=&p_accessibility=0&p_redirect=&p_page=1&p_cv=&p_pv=&p_prods=0&p_cats=&p_hidden_prods=&prod_lvl1=0&p_search_text=back+it+up&p_new_search=1&p_search_type=answ
Page 22: Saving yourself from the brink of disaster Bud Hiller, Bucknell University, Lewisburg, PA

PUBLICIZE AND COMMUNICATE - RADIO

•WVBU Promo spots

•Promo 1

•Promo 2

Page 23: Saving yourself from the brink of disaster Bud Hiller, Bucknell University, Lewisburg, PA

PUBLICIZE AND COMMUNICATE - PRINT

•RA distribution - flyers in residence halls•Bookmarks at Tech Desk given to every student who comes to the desk• Letter of service edit for computers being returned from Tech Desk• What's Happening – student newsletter• Notes and Notices – staff newsletter

Page 24: Saving yourself from the brink of disaster Bud Hiller, Bucknell University, Lewisburg, PA

PUBLICIZE AND COMMUNICATE - PRINT

Page 25: Saving yourself from the brink of disaster Bud Hiller, Bucknell University, Lewisburg, PA

PUBLICIZE AND COMMUNICATE - PRINT

Page 26: Saving yourself from the brink of disaster Bud Hiller, Bucknell University, Lewisburg, PA

PUBLICIZE AND COMMUNICATE - PRINT

•RA distribution - flyers in residence halls•Bookmarks at Tech Desk given to every student who comes to the desk• Letter of service edit for computers being returned from Tech Desk• What's Happening – student newsletter• Notes and Notices – staff newsletter

Page 27: Saving yourself from the brink of disaster Bud Hiller, Bucknell University, Lewisburg, PA

PUBLICIZE AND COMMUNICATE - PRINT

Page 28: Saving yourself from the brink of disaster Bud Hiller, Bucknell University, Lewisburg, PA

PUBLICIZE AND COMMUNICATE - PRINT

•RA distribution - flyers in residence halls•Bookmarks at Tech Desk given to every student who comes to the desk• Letter of service edit for computers being returned from Tech Desk• What's Happening – student newsletter• Notes and Notices – staff newsletter

Page 29: Saving yourself from the brink of disaster Bud Hiller, Bucknell University, Lewisburg, PA

PUBLICIZE AND COMMUNICATE - PRINT

Page 30: Saving yourself from the brink of disaster Bud Hiller, Bucknell University, Lewisburg, PA

PUBLICIZE AND COMMUNICATE - PRINT

•RA distribution - flyers in residence halls•Bookmarks at Tech Desk given to every student who comes to the desk• Letter of service edit for computers being returned from Tech Desk• What's Happening – student newsletter• Notes and Notices – staff newsletter

Page 31: Saving yourself from the brink of disaster Bud Hiller, Bucknell University, Lewisburg, PA

PUBLICIZE AND COMMUNICATE - PRINT

Page 32: Saving yourself from the brink of disaster Bud Hiller, Bucknell University, Lewisburg, PA

PUBLICIZE AND COMMUNICATE - OTHER

•Bookstore display •Library display•Sale on Seagate drives at Bookstore•Special pricing on Bison Laptop program for external hard drives•1/3 of Bison Laptop brochure – Back it up!

Page 33: Saving yourself from the brink of disaster Bud Hiller, Bucknell University, Lewisburg, PA

PUBLICIZE AND COMMUNICATE - OTHER

Page 34: Saving yourself from the brink of disaster Bud Hiller, Bucknell University, Lewisburg, PA

PUBLICIZE AND COMMUNICATE - OTHER

•Bookstore display •Library display•Sale on Seagate drives at Bookstore•Special pricing on Bison Laptop program for external hard drives•1/3 of Bison Laptop brochure – Back it up!

Page 35: Saving yourself from the brink of disaster Bud Hiller, Bucknell University, Lewisburg, PA

PUBLICIZE AND COMMUNICATE - OTHER

Page 36: Saving yourself from the brink of disaster Bud Hiller, Bucknell University, Lewisburg, PA

PUBLICIZE AND COMMUNICATE - YOUTUBE

http://www.youtube.com/watch?v=Cmo37Ng94v4
Page 37: Saving yourself from the brink of disaster Bud Hiller, Bucknell University, Lewisburg, PA

NOW WHAT?

•Incoming students – Move In Day•Partnership with Apple – Time Machine•Current students . . . ???

Page 38: Saving yourself from the brink of disaster Bud Hiller, Bucknell University, Lewisburg, PA

NOW WHAT?

Your

suggestions go

here!

Page 39: Saving yourself from the brink of disaster Bud Hiller, Bucknell University, Lewisburg, PA

BACK IT UP, BUCKNELL!saving yourself from the brink of disaster

Bud Hiller, Bucknell University, Lewisburg, PA

www.bucknell.edu/backitup


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