Texas Coordination InstituteAugust, 2009

Schedule / Dispatch

Maintenance

Driver Training

Vehicle Sharing

Buses and Related Equipment Buses, Garage, Computers, etc.

5309 Federal Funding

State/Local Match

Fuel Sharing

Allow community based provider(s) to access fuel at Transit Authority garage. Bill monthly.

Joint Purchase by one for many. Transit system purchase for School District,

City/County Public Works, etc.

Fuel Card

Maintenance Monitoring Program (Internet Based) Transit System and Community Based Providers

Daily Checks Preventative Maintenance “A” Inspections (4,000

miles) Preventative Maintenance “B” Inspections (8,000

miles) Trip Trouble Report (As needed) Weekly Maintenance Report (Weekly) Winter Check List (Annual) Accident Internal Investigation Report (As needed)

Bus Washing Transit System has automatic washing

system Charges community based provider set

amount per clean and bills monthly.

Options in the type of joint Maintenance Routine Maintenance (PMa’s and PMb’s) Major Repairs (e.g. Engine, Transmission

and Air) Body Repair

State Pool that includes private non-profits

Intersession by elected officials

Community Based Providers were allowed to be a part of the transit system’s drug testing contract . A separate pool was created for the community transit systems.

Training made available.

Transit Accident & Crime Report developed and accessible via the Internet.

Police Report also included.

Training on "report writing” is also available.

Fares on all comparable trips on all systems were standardized.

A passenger code of conduct approved by each system and advisory board of older adults and people with disabilities. Advisory Board interceded w/ customer if

necessary.

Standardized and made available on the Internet.

On-Time Performance Ride Time (urban and rural) Wait Time Missed Trips Cancelled Trips Bus Appearance Customer Complaints/ Process

Bus Delivery Anniversary dates of system Rider program (10,000 customer, etc.) Rider video on local access cable County/City/Township special events

especially with seniors and people w/ disabilities

Friend of Transit

Transit system works with community based system on external advertisements.

Allows for the Community Based provider to book on the Transit system buses and vice versa.

Internet based Eventually “airlines scheduling”

Who needs transportation in your community?

What types of services may communities set up?

What funding is available? Who can provide the service? How can providers/communities work closer

together and provide the most service? What is the priorities?

Large increase in Senior Population Door through Door service Assistance Volunteer Driver Program Mobility Management Medicaid Medicare

Community Transportation Association of America

American Public Transportation Association

National Council on Senior Transportation Easter Seals Project Action Federal Transit Administration- United We

Ride

Dan Dirks, Urban Specialist, CTAA – 202.280.4904 or dirks@ctaa.org