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Sarah Rose, Director of Consumer Insight, Channel 4

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Page 1: Sarah Rose, Director of Consumer Insight, Channel 4cimm-us.org/wp-content/uploads/2012/07/Creating-a-Data-Relationsh… · HOLLYOAKS MATING SEASON TOPIC 1 TOPIC 2 TOPIC 3. 14 younger

Sarah Rose, Director of Consumer Insight, Channel 4

Page 2: Sarah Rose, Director of Consumer Insight, Channel 4cimm-us.org/wp-content/uploads/2012/07/Creating-a-Data-Relationsh… · HOLLYOAKS MATING SEASON TOPIC 1 TOPIC 2 TOPIC 3. 14 younger

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Page 3: Sarah Rose, Director of Consumer Insight, Channel 4cimm-us.org/wp-content/uploads/2012/07/Creating-a-Data-Relationsh… · HOLLYOAKS MATING SEASON TOPIC 1 TOPIC 2 TOPIC 3. 14 younger

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Page 4: Sarah Rose, Director of Consumer Insight, Channel 4cimm-us.org/wp-content/uploads/2012/07/Creating-a-Data-Relationsh… · HOLLYOAKS MATING SEASON TOPIC 1 TOPIC 2 TOPIC 3. 14 younger

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Page 5: Sarah Rose, Director of Consumer Insight, Channel 4cimm-us.org/wp-content/uploads/2012/07/Creating-a-Data-Relationsh… · HOLLYOAKS MATING SEASON TOPIC 1 TOPIC 2 TOPIC 3. 14 younger

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Page 6: Sarah Rose, Director of Consumer Insight, Channel 4cimm-us.org/wp-content/uploads/2012/07/Creating-a-Data-Relationsh… · HOLLYOAKS MATING SEASON TOPIC 1 TOPIC 2 TOPIC 3. 14 younger

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Page 7: Sarah Rose, Director of Consumer Insight, Channel 4cimm-us.org/wp-content/uploads/2012/07/Creating-a-Data-Relationsh… · HOLLYOAKS MATING SEASON TOPIC 1 TOPIC 2 TOPIC 3. 14 younger

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Page 8: Sarah Rose, Director of Consumer Insight, Channel 4cimm-us.org/wp-content/uploads/2012/07/Creating-a-Data-Relationsh… · HOLLYOAKS MATING SEASON TOPIC 1 TOPIC 2 TOPIC 3. 14 younger

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Page 9: Sarah Rose, Director of Consumer Insight, Channel 4cimm-us.org/wp-content/uploads/2012/07/Creating-a-Data-Relationsh… · HOLLYOAKS MATING SEASON TOPIC 1 TOPIC 2 TOPIC 3. 14 younger

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Page 10: Sarah Rose, Director of Consumer Insight, Channel 4cimm-us.org/wp-content/uploads/2012/07/Creating-a-Data-Relationsh… · HOLLYOAKS MATING SEASON TOPIC 1 TOPIC 2 TOPIC 3. 14 younger

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Page 11: Sarah Rose, Director of Consumer Insight, Channel 4cimm-us.org/wp-content/uploads/2012/07/Creating-a-Data-Relationsh… · HOLLYOAKS MATING SEASON TOPIC 1 TOPIC 2 TOPIC 3. 14 younger

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109,578,413

15,000,000

1835

hours of views

viewers

programme brands

Page 12: Sarah Rose, Director of Consumer Insight, Channel 4cimm-us.org/wp-content/uploads/2012/07/Creating-a-Data-Relationsh… · HOLLYOAKS MATING SEASON TOPIC 1 TOPIC 2 TOPIC 3. 14 younger

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WATCHED NOT WATCHED

Identifies programmes that each individual viewer has watched Then looks for patterns of programmes that are watched frequently together

Page 13: Sarah Rose, Director of Consumer Insight, Channel 4cimm-us.org/wp-content/uploads/2012/07/Creating-a-Data-Relationsh… · HOLLYOAKS MATING SEASON TOPIC 1 TOPIC 2 TOPIC 3. 14 younger

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FARGO

HOMELAND

DEUTSCHLAND‘83

PEEP SHOW

TOAST OFLONDON

FATHER TED

MADE IN CHELSEA

HOLLYOAKS

MATINGSEASON

TOPIC 1 TOPIC 2 TOPIC 3

Page 14: Sarah Rose, Director of Consumer Insight, Channel 4cimm-us.org/wp-content/uploads/2012/07/Creating-a-Data-Relationsh… · HOLLYOAKS MATING SEASON TOPIC 1 TOPIC 2 TOPIC 3. 14 younger

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younger older

Culture Club

Yank Bank

Indiana Homes

Sloane Rangers

Hollyoaks

Love/Makers

Voyeurs

Inquisitive Minds

Alt Brit

Page 15: Sarah Rose, Director of Consumer Insight, Channel 4cimm-us.org/wp-content/uploads/2012/07/Creating-a-Data-Relationsh… · HOLLYOAKS MATING SEASON TOPIC 1 TOPIC 2 TOPIC 3. 14 younger

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Hollyoaks

Yank Bang

Alt Brit

Page 16: Sarah Rose, Director of Consumer Insight, Channel 4cimm-us.org/wp-content/uploads/2012/07/Creating-a-Data-Relationsh… · HOLLYOAKS MATING SEASON TOPIC 1 TOPIC 2 TOPIC 3. 14 younger

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Existing segments

Food 3.6m individuals

Technology 5.55m individuals

Deal seekers 3.75m individuals

DIY3.9m individuals

Fashion3.6m individuals

Beauty3.45m individuals

House Proud3.75m individuals

Green Aware3m individuals

Discerning customers3.15m individuals

Coming soon …

High Net Worth 2.1m individuals

Fitness4.65m individuals

Service app users3.9m individuals

Luxury cars3.15m individuals

Gaming App users3.6m individuals

Movie goers4.95m individuals

Travel3.3m individuals

Gamers4.65m individuals

Page 17: Sarah Rose, Director of Consumer Insight, Channel 4cimm-us.org/wp-content/uploads/2012/07/Creating-a-Data-Relationsh… · HOLLYOAKS MATING SEASON TOPIC 1 TOPIC 2 TOPIC 3. 14 younger

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15m All 4Registered Users

Survey our Users Identify Behaviours Lookalike Modelling

700k Research Now Panel

230kMatch

Made in ChelseaHollyoaks

Big Bang TheoryFirst Dates

Brooklyn 99

iPad

Note: Indicative Process

Fashionistasacross 15m users

3.6m

Angelfish Method

Page 18: Sarah Rose, Director of Consumer Insight, Channel 4cimm-us.org/wp-content/uploads/2012/07/Creating-a-Data-Relationsh… · HOLLYOAKS MATING SEASON TOPIC 1 TOPIC 2 TOPIC 3. 14 younger

ID identification

EFFECTIVENESS

100% 30-50%+ CPM

2X Ad recall2X more likely to be in market 53%

Usage Pre to Post

EFFICIENCY

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Page 19: Sarah Rose, Director of Consumer Insight, Channel 4cimm-us.org/wp-content/uploads/2012/07/Creating-a-Data-Relationsh… · HOLLYOAKS MATING SEASON TOPIC 1 TOPIC 2 TOPIC 3. 14 younger

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Page 20: Sarah Rose, Director of Consumer Insight, Channel 4cimm-us.org/wp-content/uploads/2012/07/Creating-a-Data-Relationsh… · HOLLYOAKS MATING SEASON TOPIC 1 TOPIC 2 TOPIC 3. 14 younger

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Page 21: Sarah Rose, Director of Consumer Insight, Channel 4cimm-us.org/wp-content/uploads/2012/07/Creating-a-Data-Relationsh… · HOLLYOAKS MATING SEASON TOPIC 1 TOPIC 2 TOPIC 3. 14 younger

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Recommendations is actually a creative problem…

Page 22: Sarah Rose, Director of Consumer Insight, Channel 4cimm-us.org/wp-content/uploads/2012/07/Creating-a-Data-Relationsh… · HOLLYOAKS MATING SEASON TOPIC 1 TOPIC 2 TOPIC 3. 14 younger

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… and we came up with a creative solution

Page 23: Sarah Rose, Director of Consumer Insight, Channel 4cimm-us.org/wp-content/uploads/2012/07/Creating-a-Data-Relationsh… · HOLLYOAKS MATING SEASON TOPIC 1 TOPIC 2 TOPIC 3. 14 younger

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Coke

59% of users

claiming to

take action as

a result

“All 4’s My Burberry

campaign contributed to

a 55% uplift in sales”

Christopher Bailey –Chief Exec Burberry

Page 24: Sarah Rose, Director of Consumer Insight, Channel 4cimm-us.org/wp-content/uploads/2012/07/Creating-a-Data-Relationsh… · HOLLYOAKS MATING SEASON TOPIC 1 TOPIC 2 TOPIC 3. 14 younger

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Page 25: Sarah Rose, Director of Consumer Insight, Channel 4cimm-us.org/wp-content/uploads/2012/07/Creating-a-Data-Relationsh… · HOLLYOAKS MATING SEASON TOPIC 1 TOPIC 2 TOPIC 3. 14 younger

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Page 26: Sarah Rose, Director of Consumer Insight, Channel 4cimm-us.org/wp-content/uploads/2012/07/Creating-a-Data-Relationsh… · HOLLYOAKS MATING SEASON TOPIC 1 TOPIC 2 TOPIC 3. 14 younger

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