sarah fisher (johnson & johnson) - the innovation execution gap
TRANSCRIPT
The Innovation Execution Gap
Piloting to Commercial Outcomes
Intrapreneurship Conference 2014
S.F. Fisher
Why Companies Are Betting Against Big Ideas
(Companies) overinvest in incremental innovation, and
underinvest in innovations that would create "must
haves" …innovations that create real growth.
Why?
-Major innovation has a a long tail
-Being attached to an optimistic forecast that fails to
materialize in less than 5 years is a risky career move
Efficiency Market Creating Sustaining
Frees up Cash
Flow- Most
attractive
Least popular Replacement
Innovation
Aligned with
financial metrics-
denominator
domination
Most capital
intensive on the
balance sheet
No new growth
Calls to Action
3
In far too many organizations, the big
breakthroughs happen despite the
company. Successful innovations typically
follow invisible development paths and
require acts of individual heroism or a
heavy dose of serendipity.
The global economy vacillates between signs of
recovery and omens of collapse. Businesses seem
paralyzed. Even though they’re sitting on $2 trillion
in cash, they’re risk-averse, strategically
incremental, and notably lacking in fresh ideas.
We think this stinks. The world needs invention
and daring now more than ever. Now is the time
for audacity, not austerity.
The Biggest Obstacle to Innovation? You.
“When you are leading innovation, the world is anything
but predictable. You are creating something that has
never existed before and so you simply don't know how
the world is going to react. By definition, innovation deals
with the unknown…
And that's why you are the biggest problem when it
comes to innovation. If you keep using prediction
reasoning in situations that are simply not predictable,
you're bound to be disappointed and frustrated.
You need a different way of thinking.”
-http://blogs.hbr.org/, Friday, May 11, 2012
Business Building v. Empire Building
5
Rewire the
System
External Partners-
Demonstrate/Decide Model
SP Leadership
BP Alignment
Portfolio Growth
Governance: Ad Board Sponsors
‘Identify ‘zombies and kill them…few people who have the fortitude to admit
that their (initiative) is the same as someone else’s…hold a celebration and
honor those who do. They’re heroes and should be treated as such.’
6
SWAT Team:
We recommend starting
in this focused
way rather than setting
up a large innovation
function, which often
creates work for itself to
justify its existence.
Portfolio Approach:
We do recommend the
capacity to handle at
least two ideas at once,
since they inevitably will
be course correction
and failure
Building a Minimum Viable Innovation
System: The First 90 Days
Who is my Customer?
Internal Stakeholders
External Stakeholders
7
How well do you know your company?
8
Acquire/Divestiture Strategy
Product Life Cycle Investment Correlation
Innovation Initiatives Tracking
Role of VC/BD/R&D/Innov
ation Teams in Growth Gap Fulfilment
Organization Structure
Sponsors with
insights
J&J Review Yielded 93% accuracy
Confidential – for EES internal use9
Business Sustaining/Disruptive
Incumbent/ New Entrant
Good/Bad RPP Fit
Autonomy Prediction Current Status
Mammotome Disruptive New Entrant Bad Yes Survive Survive
Obtech Sustaining Incumbent Good No Survive Survive
Indigo Sustaining New Entrant Bad No Fail Failed
SurgRx Sustaining Incumbent Good No Survive Survive
Pillcam Disruptive New Entrant Bad No* Fail (at J&J) Fail (in J&J)
Phoenix Sustaining Incumbent Good** ? Survive Survive
LGCP Sustaining Incumbent Good ? Survive Survive
Closure Sustaining Incumbent Good No Survive Survive
Mentor Sustaining Incumbent Bad Yes Survive Survive
Gloster Sustaining*** Incumbent/New Entrant
Good Yes Survive/ (Fail if NE)
Survive
Connor Med Sustaining Incumbent Good Yes**** Survive Survive
Sedasys Disruptive New Entrant Bad Yes (now) Survive Survive
** Phoenix: Margins not there.
If can get there, then integrate
*** Gloster : If shift to primacy as
incumbent, will have a better
probability of survival
Summary Observations:
• Sustaining: 80% of the 15 total businesses
• Incumbency: 60% of the 15 total businesses (53% of which required autonomy)
• From a portfolio perspective, EES appears to be innovating “close to the core.”
What went wrong?
Business Accumen
10
Market Selection
Gap Definition
Metric and Milestone Relevance
Ecosystem awareness
Sponsorship based on portfolio
approach
Governance: Communication
Formalized
Business Strategy
What went wrong?
JERUSALEM | Thu Nov 8, 2007 3:17am EST
Nov 8 (Reuters) - Israeli camera-in-a-pill maker Given Imaging Ltd. (GIVN.O)
said on Thursday that a Johnson & Johnson (JNJ.N) company has ended
its agreement to market and sell Given Imaging's PillCam in the United
States. InScope, a division of Ethicon Endo-Surgery Inc., will pay Given
Imaging (GIVN.TA) $7.6 million in fees associated with the termination, the
medical device maker said in a statement.
page 11
BusinessSustaining/Disruptive
Incumbent/New Entrant
Good/Bad Fit
Autonomy PredictionCurrent Status
PillCam Disruptive New Entrant Bad No Fail Fail
Traditional Market IntroductionMoney Lost on R&D Efforts Based on Market
Approach
12
Post Market Introduction/Adoption
HTA = €€€ Payor Negotiations
Market Introduction
Commercial Marketing and Sales
External Stakeholder Strategy
Pre-market
R&D, Quality, Clinical, Regulatory Commercial, Operations
€€
Grassroots Market IntroductionR&D Efforts Enhanced by Market Approach
13
Post Market Introduction/Adoption
Grassroots HTA Validation Value Offering RefinementExternal Stakeholder
Leverage
Market Readiness- Pre-Launch
Grassroots HTA External Stakeholder Strategy
Pre-market
R&D, Quality, Clinical, Regulatory Commercial, Operations
How long does disruption take?
14
BusinessSustaining/Disruptive
Incumbent/New Entrant
Good/Bad Fit
Autonomy PredictionCurrent Status
Sedasys Disruptive New Entrant Bad Yes (now) Survive Survive
US Launch of SEDASYS® System
Commences
Facilities Begin Using New Technology
During Routine Colonoscopy and EGD
Procedures in Healthy Patients
New Orleans – Oct. 13, 2014
Study Shows Efficacy of Computer
Assisted Sedation System; Feasibility
Study Published in GI Journal
October 01, 2008
Johnson & Johnson acquires Scott Lab, Inc.
2004
Trust Triangles: Communicate Value
15
Clear goal
TransparencyPragmatism
Value Capture
ExitScale
Proposed Approach:Catalyst Capabilities, Partners, and Ventures
16
• Identify/ Gather capability needs across sectors in J&J (coordinated view, tied to 5-7 yr. stratplans)
Cross Sector
Capabilities Tied to
Strat Plans
• Are we market leading or reacting to stated need?
• Innovation Impact Assessment-portfolio diversification
• different courses of action
Segment
• Prioritize based on criteria regarding sense of urgency and feasibility
Prioritize and Filter
•Lead and Connect
•Advise and Refer
Avenue Exploration
• Advise-current capabilities build-JHI/UHS coordination and regional execution on ICB space
Advise/ Refer
•P44, “guided exploration” of digital health ecosystem/compettitivelandscape
•Direct Connection via networks
•Market appropriate? BI/Analytics readiness/success
Lead / Connect
• Expand: Test further proof points
• Pass back: return to partner-disengage
• Business Build Venture
Define Partner Milestones/Engagement
Terms/Exit Options
Sourcing Innovation: Partners before Purchase
Leverage Buy BuildStep 1: Internal review
Step 1: Partner/feasibility test
Step 1: External
partners review-cheaper faster?
Step 2: External partners
Step 2: feasibility
outcomes to drive
investment/buy decisions
Step 2: Internal build-
process excellence focus
Partner demonstrations in white space, digital areas can help expedite insights, regardless of choice in LBB strategy.
17
Growth Gap Alignment
‘One area that absolutely cannot be shortchanged is personnel. If you have no one
fully focused on new growth, you’ve decided not to focus on new growth.’
18