sara radcliffe: integration in central manchester at scale and pace

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1 Central Manchester Health and social care system NHS Central Manchester Clinical Commissioning Group Integration in Central Manchester at scale and pace Sara Radcliffe, Central Manchester University Hospitals NHS Foundation Trust Emma Gilbey, Manchester City Council Dr. Ivan Benett, Central Manchester Clinical Commissioning Group Ed Dyson, Central Manchester Clinical Commissioning Group

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Sara Radcliffe shares how community staff from across health and social care in Central Manchester have been working together to improve outcomes for patients by transforming intermediate care. Central Manchester’s Clinical Integrated Care Board (CICB) is a partnership of Central Manchester Clinical Commissioning Group, Central Manchester Foundation Trust, Manchester City Council, Manchester Mental Health and Social Care Trust and the North West Ambulance Service.

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Page 1: Sara Radcliffe: integration in central Manchester at scale and pace

1

Central ManchesterHealth and social care system

NHS Central Manchester Clinical Commissioning Group

Integration in Central Manchester at scale and pace

Sara Radcliffe, Central Manchester University Hospitals NHS Foundation Trust

Emma Gilbey, Manchester City Council

Dr. Ivan Benett, Central Manchester Clinical Commissioning Group

Ed Dyson, Central Manchester Clinical Commissioning Group

Page 2: Sara Radcliffe: integration in central Manchester at scale and pace

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In Central we believe in joined up care

In Centralwe will design services to a

shared care model

In Central we will

communicate, inform and

educate

In Central we will redesign our health and

social care system

Central ManchesterHealth and social care system

Leaders with a joined up

vision

NHS Central Manchester Clinical Commissioning Group

Page 3: Sara Radcliffe: integration in central Manchester at scale and pace

Clinical integrated care

board

Urgent care board

Planned care board

Transforming community

services board

Transactional redesign board

Integrated care teams taskforce

MembersExecutive level clinical and managerial leadership from:• Central Manchester CCG• Central Manchester Foundation Trust• Manchester City Council• Manchester Mental Health and Social Care Trust• North West Ambulance Service

Central ManchesterHealth and social care system

Leaders prepared to put the time and talent in

NHS Central Manchester Clinical Commissioning Group

Page 4: Sara Radcliffe: integration in central Manchester at scale and pace

EOLDistrict nurses

Care home staff Patients and families

Active case managersSocial care

GPs OOH Falls

AmbulanceIntermediate care

Community alarm team Patients and families

District nursesFalls services

Social careGPsOOH

COPDCOPD team

Active case managersPatients and families

Intermediate careSocial careMcMillan

GPsOOH Practice

integrated care teams

21 practicesSocial care

Community nursesMedicine management

Specialist teams

Central ManchesterHealth and social care system

Just start it and see where it takes us

NHS Central Manchester Clinical Commissioning Group

Can we reduce admissions,

lengths of stay and

readmissions ?

Page 5: Sara Radcliffe: integration in central Manchester at scale and pace

An integrated care programme for Manchester

“My care is planned with people who work together to understand me and my carers put me in control, co-ordinate and deliver services to achieve

my best outcomes”

People, pride, placeLiving longer, living better

The goal Prepare to change the path to get to the right

place

NHS Central Manchester Clinical Commissioning Group

Page 6: Sara Radcliffe: integration in central Manchester at scale and pace

Our people /population pyramid

Our service model for out of hospital

care

Our system

Our workforce

Our money

Our buildings

Our Information

Social movement

People, pride, placeLiving longer, living better

1 council

4 trusts

3 CCGs

500,00+people

Its massive, its complex ,

lets make sure its worth it

NHS Central Manchester Clinical Commissioning Group

Page 7: Sara Radcliffe: integration in central Manchester at scale and pace

Low ModerateHighVery High

342,253

36,88194,193

13,708

5,805 4,3983,346

6,114

19,531

3,0531,6661,8451,5141,2621,270

691

753

563

452

328

Increasing risk of admission

80%

20%

Our people

People not patients

with lives not

conditions

Page 8: Sara Radcliffe: integration in central Manchester at scale and pace

CO-ORDINATION OF SHARED CARE

Our care model

Low

70,17

668

%

Moderate22,704

22%High7224 7%

Very

High

3096

3%

OUTCOMESOFFER

NHS Central Manchester Clinical Commissioning Group

What's the offer, what will

be the outcome, how will we do it ?

Page 9: Sara Radcliffe: integration in central Manchester at scale and pace

Our moneyInvestment

ImplementationImpact

Return on investment

Virtuous circle – continuous process of resource shift

Commissioning for an integrated system

Best laid plans… New rules, new games or new system, better outcomes?

Shifting assets - aligning supply and demand in and out of hospital

Alliance + ?

Need to make the money

work – can we have shared and owned

risk and gain ?

NHS Central Manchester Clinical Commissioning Group

Page 10: Sara Radcliffe: integration in central Manchester at scale and pace

Executive Health and Wellbeing Group

System GovernanceNorth Manchester

System GovernanceCentral Manchester

Integrated Care Board

System GovernanceSouth Manchester

Citywide leadership group

Programme Office

Reference group

Health and Wellbeing Board

People, pride, placeLiving longer, living better

Leaders with vision....

Back to the beginning

but bigger - if it’s to be sustainable

NHS Central Manchester Clinical Commissioning Group