sapinfo febrero 2002

8/13/2019 SAPInfo Febrero 2002

1/30


2/30

3

Editorial SAP INFO 91

The rise of new technologies has altered the com-petitive landscape for businesses. The Internet is a

powerful communication infrastructure that can connect virtually any client anywhere at any time and thereby in-

tegrate processes and people in a new, unprecedentedway. Business processes that were once restricted to cor-porate networks and their users can now be extendedacross company boundaries to form a virtual value chainof business partners.

Many executives are seeking ways to exploit thesenew possibilities. They want to improve their key busi-ness processes both within and beyond their enterpriseand they are asking for software that supports their rela-tionships with their customers and partners. But this alsoleads to increasing heterogeneity that adds to the com-plexity of growing internal IT landscapes. Applicationcomponents from different vendors must communicatewith each other and must be blended into a consistentinfrastructure without inflating the IT budget. Therefore,concepts and tools are needed that reduce costs, whilemaintaining strategic flexibility and the possibility forbusiness innovation.

SAPs answer to these challenges is open e-busi-ness integration with mySAP Technology. Being a nativeWeb infrastructure, it is based upon open standards forreliable, mission-critical e-business solutions. Its keybuilding blocks are portals for user-centric collaboration,

a Web Application Server providing Web services, and anexchange infrastructure for process-centric collaboration.With mySAP Technology, companies can easily build, de-ploy, and syndicate Web services across system and com-

pany boundaries. Furthermore mySAP Technology protectsa companys existing investment while providing the famil-iar software functions on a more flexible and open technol-ogy platform.

This issue of SAP INFO focuses on this new ap-proach. In our Forum section starting on page 12 you canread how the three key elements of mySAP Technology portals, the Web Application Server, and the exchange infra-structure drive collaborative business across mySAP.comand third-party applications. Other highlights in this issue in-clude an interview with the VP and CIO of Pratt & Whitney,Peter Longo, on page 46. Peter talks about his companyspartnership with SAP, about experiences and plans for futurecooperations.

I hope you will enjoy reading this issue.

Sincerely,

Henning Kagermann,CEO and Co-Chairman of SAP

Dear customers andbusiness partners,


3/30

4

News

News Ticker, Osram, SAP Markets,SAPs fourth quarter results 6

emaro, new SAP subsidiary,Mercedes-Benz Espaa 7

DSAG

SAP user groups combine resources 8

Strategy

Electronic customer relationshipmanagement adds value 10

Solutions

Integrating mySAP.com components

in mySAP SCM landscapes 42

Audit Management with mySAPProduct Lifecycle Management 44

In Practice

An interview with the VP and CIO atPratt & Whitney, Peter Longo 46

Japanese high-tech manufacturer,Sharp, implements mySAP SCM 50

In this issue: SAP INFO Guided Tourof the redesigned www.sapinfo.net

SAP INFO 91 Contents

SAP on the Web

http: / /www.sapinfo.net

ht tp: / /www.mysap.com

http: / /www.sap.com/

community

ht tp: / /www.sap.com/

technology

Services

Introducing the new Best Practicesfor mySAP Customer RelationshipManagement 54

Partners

Novasoft, Heiler Software,BlueStar Solutions, TDS,begin/Steeb 56

Calendar 57

Publication details 57

The best from www.sapinfo.net 58

Editorial 3


4/30


5/30

Information

Details are available for down-loading on DSAGNet athttp://www.dsag.de

You can also contact:Heinz Schroeder (DSAG, CCCworking group), Head of theGlobal Contacts working groupE-mail:[email protected]

Piet van der Heide (VNSG)Head of the CCC working groupE-mail: [email protected]

DSAG Central Office

Altrottstr. 3169190 Walldorf GermanyTel.: +49 6227 / 73 28 74E-mail: [email protected]

8

SAP INFO 91 DSAG


6/30


7/30


8/30


9/30


10/30


11/30


12/30


13/30


14/30


15/30


16/30


17/30


18/30


19/30


20/30


21/30


22/30


23/30


24/30


25/30


26/30


27/30


28/30


29/30


30/30

sapinfo febrero 2002

Documents